The woman who run this auto parts store are friendly and intelligent when it comes to the store inventory and needs of the customers. Top notch, especially when compared to auto zone across the street. Those guys didnt know what a torque wrench was, nor did they mention that break pads need more parts that are no longer sold in the box as once was. But the ladies at advanced auto.. they know their stuff. 1 stop and your ready to get your car back on the road.

Always friendly and willing to offer advice excellent service 👍

I had the lovely experience of having Sasha help me out. Im sure glad I dealt with her because she sure knows her stuff. I will always go to this location if I need assistance

I own an independent auto repair shop and have been doing business with Advance for 15 years. Customer service from the reps from Dave, Ashe, Matt, Bradley and others is top notch. Their drivers are very friendly and prompt. Product knowledge is beyond great. Any issues are handled quickly and efficiently. Rather than calling some other parts stores that have barely trained people, deal with the PROFESSIONALS at this store. If they do t have the answers, they dig to find it. Great job guys.

Matt is excellent very knowledgeable

Matt is extremely rude!!! Very nasty and unpleasant to work with! He has very bad customer service and doesnt know how to talk with customers! I will never revisit this store! If I could give no star I would gladly do so!!!! For store on stone & w. Ridge Rd

Good service

The best around! We use them all the time for all of our parts need in our truck repair shop. Great prices and fast delivery! We really appreciate them as a partner to our business!

The only advance auto I go to. Friendly staff. Quick in and out.

The employees are extremely helpful. They actually take time and answer your questions and if needed will try to make it so you can actually understand your car trouble.

Everytime Ive come here the employees are more than helpful, today I believe his name was Joey had me on my way out in less than 5 min. I cant remember the name of the guy who put on my windshield wipers last time but thank you so much!

Staff was too busy to help me with a simple exchange, when I was given the wrong part. Brand new unopened item but It was from a different Advanced auto location in Rochester, they should have been able to simply exchange it but instead told me I had to drive all the Wya to the other location to do that. Seems ridiculous they are the same company! The other location was super nice and did it no prob, also said they should have done it at ANY location!

Great customer service

Matt and Bradley and their team are amazing. If you need anything go to them. there are a hundred percent knowledgeable and know what theyre talking about and their customer service is phenomenal

Interview nice and clean great people

Made a aftermarket brake like for my car! Great service and great prices! Im definitely happy!

Helpful staff, very knowledgeable.

Clean, well stocked and easy to find what I needed. The cashier was super helpful and very friendly!

Matt was prompt, efficient and very friendly. Definitely will be going there again.

They gave me a lot of help I got what I wanted in the price was right. In all actuality they were the only ones they have the part for a 1964 Corvette thank you Advance Auto

Nice customer service i gave the employee my parts numbers and everything was in stock

I went in purchase spark plugs for my 2.7 engine on my chrysler 300 2006 the guy behind register said they were pre set... So I get to my mechanic puts them in and there set way beyond whats listed on box. I go return themto get some that are preset properly 1 hour later the guys who checked me out the registered says I didnt sell you those I sitting with 6 six champion shiny spark plugs which is their btw and I say look at these spark pluga which had a different pregap number then he says well whatever you say call my boss keep mind Im calm no yelling no cursing no scene made but that way he spoke to me as If was someone returning something brand new days later or that I never brought them made me feel like... Wow..his remarks and comment which was the reason women dont like to shop on there own ... It was humiliating, degrading and embrancing to have someone try make seem as you were some addicted drugs or unknowable returning parts.. I am 14 yr verteran in U.S. Air force who cant even buy parts from large corporation who hire rude, insensitive, and unprofessional worker who needs to be retrain on customer service and common sense... I would never shop here again period and I will let every female on base and at the hair salon know dont shop here go auto parts ... Never again and Im calling corperate worst auto shop experience ever ..next time Im order off amazon

Very helpful, knowledgeable and friendly staff.

Staff is always friendly and helpful. Advance Auto serves a huge need for DIYers and they serve it well.

Reasonable prices on anything you need for your vehicle.

Great prices, I will recommend this OUTFIT

I really love this store. Customer service is always great!

Seem to find whatever I need.

Friendly service, good prices, quick service

Always great customer service.

Great selection of vee belts.

Very helpful and friendly employees.

Good guys there

Great prices and Matt K. really knows his stuff and has helped figure out many mechanical problems...

Very helpful and friendly

Awesome service

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