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Med-City Collision
3725 N Broadway Ave, Rochester, MN 55906, United States
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Med-City Collision
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Lu
Review №1

I recently hit a deer. Was recommended here by my dealership for my BMW. When I picked it up you wouldn’t even know it happened the paint and everything was perfect. I am a very particular person and will definitely bring my car back here if I need body work. Thanks again

Ra
Review №2

I worked with Josh from start to finish and I’m super happy with the results! His communication skills and upfront honesty will have me recommending Med City Collision to anyone looking for a body shop. My vehicle looks 10/10 and the repair process was a breeze.

Sa
Review №3

Excellent Service ! Was a smooth process, and staff were friendly + helpful. 1st time experience having any type of body work and overall was very satisfied.

Le
Review №4

Fast service, accomodating and friendly staff for this family referred body shop.

Pa
Review №5

They did a great job fixing my car after an unfortunate altercation with a deer. They even cleaned the inside.

An
Review №6

Tom and Sue have an outstanding business! Not only are they friendly and flexible with all your needs - They also have a phenomenal staff that is there to answer all of your questions. I highly recommend their services; if you are looking for a fair and reasonable price and excellent results! My vehicle not only looks brand new ... But it was spotless INSIDE and OUT when I picked it up!

Me
Review №7

Great customer service. Great job!! My car looks brand new again!!

Mi
Review №8

Med city always takes great care of our vehicles.

Ma
Review №9

They front desk personal are excellent to work with. They are very friendly and clear about what they will be doing. The work that was done to my car was perfect. They were ahead of time getting the work done. The only down side was dealing with the lady in billing. She was very rude to me concerning a mistake with the final bill. I figured the problem out and it was her mistake! Overall, I would go to this company again for the great final product.

Mi
Review №10

Med City Collisions attention to detail, communication with the client before, during and after their repairs, thoroughness, and friendly, knowledgeable staff certainly show they are experts in their field. And despite only my front bumper needing repairs, it was a treat to get into my car and see they took the time to detail the interior as well! I was very impressed with the entire process and felt at ease throughout knowing that should there be any little change to the original estimate, that they would be contacting me immediately to update me on the progress. I highly recommend!

Jo
Review №11

They did an awesome job from start-to-finish!Thanks guys!

St
Review №12

Great people and service!

Fr
Review №13

I would recommend Med City Collision to anyone looking for great work and outstanding Customer Service..

Da
Review №14

They did not take care of me or my 5 month old car. They washed it without my consent leaving terrible love marks everywhere and 2 sets of deep scratches.not matter how knowledgeable they are, I wouldnt trust them with my winter beater.

Er
Review №15

Excellent communication and got to my car right away after a deer hit me.

Ja
Review №16

Good service and quality work!

Ma
Review №17

Superior quality and friendly staff.

De
Review №18

Great service!

Ni
Review №19

I was just recently in my first collision, EVER. I chose to have Med-City collision work on my vehicle and have been thouroghly pleased. They were very honest and dependable, always available to ask questions and importantly, friendly. The staff at med-city collision worked as a team and I felt that they not only cared about the work they did but also about me as a customer. I would recommend them to anyone. I worked directly with Tom and he was fabulous to work with. Thank you med-city for getting me back on the road.

Ke
Review №20

Very pleased with my whole experience at Med-City Collision. Being new to the area and not knowing who to really trust, especially after the maddening misfortune of an accident, I relied on my gut and the calming first impression of the people at Med-City Collision. I knew I had made the right decision after comparing bids and after Tom Ls explanation of their process. During the process, I was updated on the progress and to top it off the end product was hundreds less than quoted. My vehicle literally looked new again. Much appreciated. Thank You!

Re
Review №21

Great staff! They always do fantastic work, vehicles look good as new!

Bi
Review №22

This place does fantastic work. They were highly recommended to me by the Mercedes dealership. I have a new Lexus that had $12,000 damage and they repaired it perfectly. I had it checked at Lexus dealership in MPLS and they said the work was excellent.

Ad
Review №23

They replaced my bumper twice now, both times they did a great job! You would not have known it was not installed when the car was new.

Bo
Review №24

Love Med City Collision. They do great work and their customer service is top notch.We have used them several times and always very happy with the work and service.

JL
Review №25

Recently my SUV was uttey destroyed by a deer on my way home. The next morning my insurance company put me in touch with Med City Collision. From the moment i spoke to the service writer, I knew immediately all my questions would be answered and I would be on the road in no time. I have never had to personally deal with the aftermath of of a crash, but the professionals at Med City Collision made my experience do wonderful. Thank you Med City Collisoin.

DO
Review №26

Fantastic Job! Two day turn around and the car looks better than new. ThanksDoug Case

Ro
Review №27

With the benefit of some of the previous reviews and eyes wide open, I sought an estimate to deal with a bit of rust on a rocker panel and a few other minor body issues (no collision) . Cannot comment on the work they do, as a preliminary estimate of nearly $9,000.00 precluded finding that out. However, when asked to reconsider this, the reply was due to our schedule we would not be able to take on a rust repair job of this size at this time.

Ja
Review №28

I just had my 09 Ford Ranger XL repair from a fender bender I had last Feb on a ice packed road. I have to say, service from them was great!Staff was great on following up with me on the quote, and keeping me posted on what else was found damaged that was not seen at the time of estimate.They worked with my insurance company, and I didnt have to worry about making calls and other things.The were able to drop me off at work after Ive dropped the truck off, and they picked me up from work when the truck was ready.My Ranger looks like a brand new truck when I picked up on 4-25. The truck had a complete wash, and was clean! They even went out of their way to clean inside my cab, and even cleaned my engine area!!I would suggest this place to anyone, and would go back if I had to again.

JT
Review №29

I was quoted a price in a timely manner. But they also said that I had frame damage and I didnt. I even knew that before I went there. I took it somewhere else and saved $700. I will never go there again.

Pa
Review №30

Best place to get your collision work done.

Jo
Review №31

I brought in a truck with some minor rust (2 locations, a few inches in size) and some stone chips in the paint. The job was a general restoration; there was no collision damage.First, the good: They did excellent work; the truck looks gorgeous! They even had custom replacement vinyl decals cut and buffed all the paint that they didnt replace in order to make sure everything matched. I have no complaints at all about the quality of their work whatsoever. If I were only reviewing their work, Id give this shop 5 stars.The bad: Their business practices leave a *lot* to be desired! Originally, I was presented with two quotes: one higher, one lower, depending on how much restoration work I wanted done (i.e., just fix the rust, or repair all the small nicks and chips too). I authorized the larger of the two, since I thought that a thorough restoration was worth the extra cost. After over a month in their shop, I received a call notifying me that the work was complete. All is well so far.However, AFTER the work was finished, I was informed that the bill was now the SUM of the two original quotes (over $5600 total -- a very unpleasant surprise!), not just the larger one that I had authorized. To add insult to injury, I was informed that using a credit card to pay would also result in a 3% surcharge above and beyond the already inflated total. This had not been discussed earlier either.Consequently, the job cost far more than what I had agreed to, and I had no option but to pay it as the work was already finished. After taking the matter up with their management, they offered to drop the 3% surcharge, but that was the extent of their accommodation. They assured me that any misunderstanding was entirely my fault. As an engineer, I deal with vendors and contractors on a regular basis -- usually for far larger dollar amounts than this -- and Ive never felt misled to this degree.In summation, if you need body work, this shop will probably do good work, but be ABSOLUTELY SURE that you understand what your final bill will be when talking to them and that there is ZERO wiggle-room on their-part. Im not sure if my experience was due to a sloppy presentation of their quotes or outright deception (it felt more like the former than the latter), but either way, Ill be avoiding this shop in the future.As always, the old saying applies: caveat emptor.

Ju
Review №32

Wonderful service and work. Cant beat it.

Mu
Review №33

Horrible place to get your work done and really bad customer service. I had a 2013 Black Scion FRS go in due to a person side swiping the car while it was parked damaging the driver side fender/light/front bumper & turn signal. They tried to get used parts on a car with less than 4K miles on it and then I got a phone call from them stating that they found dings all over my car and that they would fix it for a discounted rate. My insurance sent an adjuster out there and said that they could not find a thing and if I wanted I could get a second opinion and hold them to the bill. Once the car was finished I noticed that the passenger side turn signal was hanging out. They had broke the metal clip that holds the light to the bumper and used felt tape to hold it in place. Needless to say I will never be going back there again they talked to me as if im uninformed and found extra damage on a car that only had about 4k miles on it and was always garage stored.

Dw
Review №34

Med city did some work for me and the paint looks good.

De
Review №35

Number 1 customer satisfaction

Ba
Review №36

Great auto repair service with excellent customer service.

Th
Review №37

Really go above and beyond to help.Couldnt be happier.

Sa
Review №38

Very good technicians and some of the most particular professionals Ive had the opportunity to deal with from PAINTLESS DENT REPAIR FOR HAIL, TO COLLISION &FRAME DAMAGE.

An
Review №39

They replaced my rear bumper in two days!

za
Review №40

Nice Staff, Was more expensive then others but seem to do decent job, did not fixed there because of the price

Ka
Review №41

Great customer service!!

Ta
Review №42

Great, quick and professional service

Ca
Review №43

Great help

Information
7 Photos
43 Comments
4.4 Rating
  • Address:3725 N Broadway Ave, Rochester, MN 55906, United States
  • Site:http://medcitycollision.com/
  • Phone:+1 507-287-1170
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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