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Garber Honda
3925 W Henrietta Rd, Rochester, NY 14623, United States
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Garber Honda
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ta
Review №1

My experience with Garber Honda was wonderful and quick. One of the fastest transaction ever. Annie was amazing, everything from greeting me down to explaining how all of the features work in the car. She was so helpful and her overall personality amazing. Also, thanks to Trevor for going over all of that paperwork and explaining everything. I highly recommend this team. They are very personable. One last thing I love my car

ro
Review №2

Ive always loved Garber Honda since the first car I bought from them and its just nonstop satisfaction. I had an appointment with Andrew Stein today and when I tell you he made it happen, thats EXACTLY what he did. He was very straightforward and didnt sell me a dream, his professionalism was on point and has a great sense of humor. When its time for another car, Garber Honda is my first choice. Thanks, youre greatly appreciated! 🙂

Ka
Review №3

I am always greeted immediately and given estimated wait time. I can use the free shuttle service to get home if I can’t wait. The customer service is outstanding. Always friendly, professional, and knowledgeable. The facility is kept clean and bright. Most importantly, the folks at Garber Honda keep my truck in excellent shape for a save and comfortable ride. They even welcome my dog when he comes along to wait with me!I love Garber Honda. Highly recommend!!

As
Review №4

My experience with Garber Honda was amazing thanks to Andrew Stein! He was super helpful & had great customer service. Now I have a new 2022 Honda Civic thanks to him!!

Bi
Review №5

For anybody looking for a new/used vehicle, you will not be disappointed in Garber Honda. Their staff was professional and extremely helpful. Shoutout to Andrew Stein who helped us get our new vehicle. He was excellent.

Ch
Review №6

Im giving my experience here 5 stars because of Pete! Pete MacCracken was phenomenal! He treated us like humans, (I mean we are humans) but he treated us with patience, kindness, and honesty! He really tried to get us the best deal possible! If you are looking for a Honda, go to Gerber and ask for Pete MacCracken! Amazing salesman and a better person!

Ka
Review №7

Thank you Al. You made buying my new 2021 Honda Passport so easy. I love it. You are awesome.

ka
Review №8

Cannot say enough about Andrew Stein! Excellent Sales Representative. Garber Honda is the best!

Ab
Review №9

I had a great experience at Garber Honda. Dmitriy was very professional, thank you Garber Honda.

Bo
Review №10

To Dmitriy, thanks for all the time and patience you gave to both Rose and I. Your friendly demeanor and your prompt response to all my questions proved without a doubt that taking care of us without distractions made us both feel at ease.Also your call backs on the phone to all our questions in a timely manner was refreshing as well as left no doubt how serious you took us and your work.Many thanks,Bob & Rosemarie Peyton

Ra
Review №11

The sales person and finance manager provided excellent customer service. Both were friendly, informative, responsive and very helpful. The facility is really clean and all the staff are really nice and dont make you feel pressured into buying a car. Overall I would recommend anyone looking at buying a Honda to check out the Garber Honda.

Br
Review №12

Great experience! Welcoming, friendly, and helped me right away with the car i wanted. Made the process of buying a car simple and easy. Thank you for everything, Nicholas

Re
Review №13

I cannot say enough good things about my service advisor Dawn and the technician who worked on my car. I regret that I didn’t catch his name. I recently moved to Rochester from Louisiana, and this was my first time having my car serviced since my move. My ten year old Civic needed a bit more than an oil change and tire rotation. Dawn and the technician were direct and helpful, offering to show me the physical issues with my car. Dawn made sure to keep me updated throughout the process. I am quite impressed at how quickly they were able to get all of this done. Dawn, you have guaranteed my business with Garber for the future. Thank you for all of your help!

Co
Review №14

Ended up having a pretty bad experience here unfortunately. First they tried offering me significantly less than what my trade was worth and made it seem like it was going to be tough work to get more for it and that they were really going above and beyond for me *eyeroll* Eventually came to a deal and my lease application was approved, but was told they didn’t have it and that they could get it to me “by the end of the month” (which was 4 days away) and that if it wasn’t, they would “go get it.” A week later I was told it wasn’t here yet and given another date. Then that the car was in Ohio and should be here any day now. Then given yet another date. THEN was told that they “don’t know why they said Ohio, it’s actually at the Mexican border.” Not once did they offer to go get it either (when it was supposedly in Ohio) I understand that it’s a hard time for new cars currently, but I wish they were up front with me from the get go that they had no idea when or where they were going to get the car rather than telling me whatever I wanted to hear just to make a deal! Or at least have been consistent with what they were telling me! They had a different color on the lot (that was a bit more expensive but nothing crazy) and wouldn’t match the price for me, they would rather lose the deal all together. Told me “why would we do that ??” I ended up calling a different Honda dealership, they offered me $4,000 more for my trade right off the bat! Before even seeing it in person! No questions asked. Went there and got the new car the same exact day and it was SO easy and quick, reminded me how the experience should have been from the start. Definitely never going back to Garber.

Je
Review №15

Awesome job Alfred bello thanks for your help I got a awesome 2022 Honda Civic keep up the hard work!

Co
Review №16

Bradley helped me finance my first new car! The experience alone was amazing and having him to walk me through the process was very relieving. I would 100% recommended Bradley as your salesmen. He will do whatever he can to ensure you walk away happy!

Li
Review №17

Excellent service and care. Expedient and met my needs. I enjoy my new lease, Honda Sport, more each day and have had several compliments on it. Great product. I will always have a Honda.

An
Review №18

Great, no hassle buying experience from start to finish. My thanks to Pete MacCracken and Mike Clark for their help in this purchase. Now Ive got 3 Hondas in my driveway and Ill be back for more!

Br
Review №19

For the second time in 3 years I leased an Odyssey from Garber and the entire experience could not have been better. Roy Patterson was our sales person as he was before and he is simply the best at what he does, totally professional, informative, and friendly. I highly recommend Roy and Garber to anyone who is looking for a vehicle

Ba
Review №20

Ive been leasing Honda Accords since 2007 andhave always been treated with exemplary courtesy and service @ Garber Accord. Today was no exception! Roy Patterson was my outstanding Senior Sales Rep and now I have our beautiful 2021 Honda Accord. Trevor was also extremely courteous. VERY happy for this great new car experience!

Ni
Review №21

Whether you’re buying new or used the car buying experience can be nerve wracking BUT Dmitriy Shevchuk & the Team at Garber Honda made it easy! Not only was Dmitriy friendly but he was extremely patient & understanding! I definitely recommend going through Dmitriy when you’re looking to buy your next car 🙂

Ke
Review №22

Michael Maybee was great and very absolutely love my new vehicle. He was very consistent and made sure I got what I wanted!!

Ay
Review №23

Love my new Honda Civic! Couldn’t have had a better experience with the help of Al Bello. Thank you.

Ja
Review №24

It was my first experience buying a car, and they were absolutely incredible. Vincenzo helped me through the entire process and Garber Honda has my best reviews!

Di
Review №25

We had a wonderful experience with all of the Garber people, very polite, ready to please. Our salesman, Michael Maybee was extremely professional and so very nice. He was a pleasure to work with, as were all of the men who tended to us. I definitely see us coming back to Garber in the future.

Am
Review №26

Albert did a great job helping me find my new car that was comfortable and up to my standards! Great job Al!

Ma
Review №27

So excited to have gotten my 2022 Honda Odyssey at Garber Honda! From start to end (purchase), truly a wonderful experience. No hassle, no pushy sales pitch, just truly good listening and fabulous communication . Nicholas you were fabulous. Then at our signing, nothing but great experience with Nicholas and Mike. Again no pressure, just did a great job of what was out there extra for us. I would highly recommend Garber Honda to anyone! Loved my experience and so happy with all! Thank you Garber! Thank you Nicholas! Thank you Mike!

SC
Review №28

Pete was very knowledgeable and respectful and honest. One of the best salesman that I have ever had when buying a car. Five stars all the way!!

Ca
Review №29

My experience with the Honda family has always been a great experience. I had a 2010 Honda, and my trade in for a Honda 2021 was amazing, everything went really smooth and my Sales agent was awesome. I LOVE my new Honda CRV and it handles well on the road. I would recommend all my family to purchase a Honda.

Jo
Review №30

Great shopping and ultimately buying experience. I am a repeat customer and have referred others to Garber. Will come back four years from now for another new one!

Lo
Review №31

I have been interested in the Honda Passport for a long tome. I was not planning on purchasing my Passport when I walked into the Garner dealership on 8/31/21. However, I was there for about 30 minutes and no salesperson came to me. However, Al Bello came up to me just as I was getting ready to leave and said “How can I help you?” I told him I was interested in a Passport on the lot and he quickly got me the keys, copied my license and I went for a test drive. I fell in love with it immediately and closed the deal. Al took about an hour after the sale to show me all of the vehicle’s features. As a trauma nurse I do t have time to wheel and deal. Al gave me a good price right up front and I got my car the same day and drove away. Garner, Al is a keeper. Thanks for my Passport!

Ph
Review №32

Went to lease a 2021 HR-V Sport. Was treated like a member of the Garber family from start to finish. I’m very happy with my purchase and experience. I would recommend anyone shopping for a vehicle to go to Garber. We were able to finalize the deal in one meeting and pick up the vehicle at the following meeting. Thank you Garber! (Specifically Mike, Mike, and Thomas)

Ri
Review №33

We did Better at Garber! Andrew Stein helped our Daughter lease her 1st new car, he was AWESOME! After visiting another Honda Dealership who tried to Bait & Switch, we were so relieved and well served from the moment that we walked into the door, to getting the car that very evening! Kevin Parker is Right-On! - YOULL DO BETTER AT GARBER!

Cu
Review №34

We recently purchased a 2021 Honda Pilot EX-L and a 2021 Honda Ridgeline RTL from Garber Honda. Excellent vehicles, excellent deal and excellent dealership. Roy Patterson (salesman) and Brian Bender (sales manager) were a pleasure to deal with, both knowledgeable, straight forward and to the point. Garber Honda is a very customer orientated dealership, top to bottom, sales and service.

Lu
Review №35

I bought a new car from Annie. B., and she does an outstanding job! 10/10! Annie went out of her way to find the Honda Civic EX that I wanted, and she even took the time to get it herself so that I could get it sooner! As long as Annie is working there, I will continue to shop at Garber Honda for new vehicles!

Ja
Review №36

Wonderful experience shopping at Garber. Pete was great to work with. Loving my new Passport

Al
Review №37

I just purchased my 2nd vehicle from Garber. It’s a beauty. A white 2021 Honda Passport Touring. There were many reasons I came back to Garber, but it can best be summed up as honesty and integrity. Annie was my sales person. She is fantastic. Great personality and thoroughly professional. I was a buyer for 40 years in industry. My mantra with my suppliers was first price, best price. That’s what you get at Garber. No running back and forth to the sales manager 15 times. Everything is up front. She meticulously explained all the features of my new vehicle prior to me driving off the lot. Mike the finance person reviewed my needs, didn’t try to sell me anything I didn’t need and was able to use some left-over credits from my previous vehicle to create a viable plan going forward for both undercoating and extended warranty. Deb has been my service advisor for the last 4 years with my previous vehicle. She is always straightforward. If I need it done, she tells me. If not, she also tells me. Garber service has always been done right the first time. It’s a pleasure to work with such a customer focused organization.

Ha
Review №38

Vincenzo was so helpful and was able to work with me to make leasing a new car possible! I am loving my new 2022 Honda Civic!!

Ka
Review №39

I am absolutely thrilled with my experience at Garber. Steve Carroll was professional, supportive, thoughtful, and patient and made the process so much less stressful than previous car-buying experiences! I would highly recommend seeking out the Garber team for your needs.

Ke
Review №40

Bought a Honda HRV here 3 weeks ago. Roy Patterson was our sales person. He was great to deal with from beginning to end. Trevor in finance department was also great. My husband and I have bought/leased 8 Hondas. We have been to various dealers. Garber is top notch in our books! We have been here before and will return again due to the exceptionally great experiences weve had.

Ma
Review №41

I’ve never had such a fun, stress-free experience buying a car! Nicholas was fantastic about listening to my needs and understanding my limits financially to help set my husband and I up for success in our new purchase. I’m so thankful for the experience! I would definitely recommend working with Nicholas at Garber- he is very knowledgeable about the different vehicles and the many features in each.

Su
Review №42

I really love Garber Honda because they always treat me with respect. They give great service even after the sales. Their salesperson, Al, went out of his way to meet my needs.

Je
Review №43

Andrew took great care of me. He made sure I got exactly what I wanted and within my price range. He is knowledgeable, patient, and very friendly. It was truly the best car buying experience Ive ever had! Garber Honda will forever have my business.

Zu
Review №44

Just leased a civic and couldnt be happier with my decision! Annie helped me out and she was friendly, helpful, knowledgeable, and patient! I had never leased before but she answered all of my questions and made sure I understood each part of the process. Great experience! I love my new car :)

Pa
Review №45

I had an enjoyable buying experience. Peter MacCraken was easy to deal with and very informative. He followed through on everything we discussed during the process. No high pressure, rather a conversation to uncover my needs and get me the best deal for what I was looking for. I must add that the final signing of documents with Business Manager Mike Clark was amazingly smooth and well organized. It was a pleasure doing business with Garber Honda.

KK
Review №46

Andrew was such a good sales man in garber Honda. Find him if you are going to buy car from Garber Honda.

Pi
Review №47

Great service! Just bought my first car from here and they made it super easy for me. Friendly and helpful

Al
Review №48

We were having a tough time finding a vehicle. Thank God for the 3rd time we drove over an hour again to Garber honda. Michael showed nothing but professionalism and understanding with our needs for our family. Ending up with a beautiful 2020 honda pilot touring. I really appreciate when spending this much money the time and effort that Michael spent with us. I HIGHLY suggest going to Garber and asking for Michael!

St
Review №49

I visited Garber Honda with my collectible 2003 S2000 AP1. My car has only 37,500 total miles driven. I saw a service writer named Debbie. She saw the same thing I did which was a slightly deformed windshield molding. There was a Technical Service Bulletin which I had which is TSB 00-064 which covered many Honda Vehicles built during that period with the same issue. She said she had been with Honda for 30 years, did not want to see the service bulletin. She told me to just go to a glass shop and essentially go away. I will. Thank you Garber Honda. Never will be visiting again

Ch
Review №50

Many many thanks to Annie and all who helped make my new HR-V lease an easy and enjoyable experience. Premier customer service is her first priority and I don’t hesitate to recommend.

Pa
Review №51

Great experience working with Michael Maybee. I love my new Honda Passport.

Je
Review №52

Just bought a new Honda HR V and love the car. The staff was very professional and friendly. Our sales associate, Andrew Stein, was wonderful to work with.He is very knowledgeable, and showed me all the features of the vehicle. I highly recommend him, and Garber Honda when looking for a new vehicle.

Ju
Review №53

Our experience with Garber has been terrible. We purchased a used 2013 Subaru last year from Garber and we have had numerous problems with it since purchasing. A few months after we purchased the car, it started making a rattling noise, which we realized was coming from the exhaust pipe being completely disconnected from the muffler (see picture). The service department told us that wasnt covered by the extended warranty that they conned us into buying and wanted to charge $1200 to fix it. It took me weeks of calling to get in touch with Adam to complain about this. He never returns calls. Adam basically told me this is what you get for buying used cars even though this was clearly an issue that existed when they sold it to us. Finally got them to fix it. Now, the brakes have completely given out. We brought it in and found out the brake lines are completely rusted through! I may not be an expert in cars, but I am 100% this amount of rust damage cannot be done in one year, even in a place like Rochester where there is a lot of road salt. Which means, once again, that they sold us a car with a known issue and this one put our lives in danger because the brakes failed. Once again, we were told that the extended warranty doesnt cover this because it doesnt cover rust and they want to charge us nearly 25% of what we paid for the car in the first place just to fix it. We also had to replace all four tires six months after we bought it. Dont buy from Garber, especially if you are buying a used car. They will sell you something with known issues and refuse to fix them unless you pay some absurdly high cost.

Je
Review №54

Excellent service and speedy turn-around. They let me borrow a car for the day so I didnt have to miss work to wait for my vehicle to be done. Thanks guys!

Al
Review №55

We had a great experience working with Mike at Garber Honda! They have great loyalty to their returning customers and work hard to help meet your needs!

Sa
Review №56

Walked into Garber Honda expecting to be told to come back with an appointment but Bob went above and beyond which resulted in me walking out with an awesome Hr-V Ex the same day! Great car, great service, and an all around painlessly wonderful first car buying experience:) Thank you!

Mi
Review №57

My wife and I were going to buy 2 brand new vehicles from this dealer. A 2021 Honda Odyssey sticker priced 44K and a 2021 Honda civic type R sticker priced 38K. Then the sales person tells us that they are selling the Civic for 58K (20K over sticker) not the sticker price of 38K due to it being a limited car. So we immediately left the dealership and they lost 2 sales from us. Good luck trying to sell that car for 20K over sticker price! We will never ever shop at this dealership or any of Garber Dealerships after this.

Ri
Review №58

My experience with Dmitriy has been very pleasant - he explained everything in a way that was easy to understand and answered all questions we had. So excited for my new car!!!

Ke
Review №59

Mike was great to work with! Love my new Crv!

ka
Review №60

We went to look at a pre-owned vehicle and decided on purchasing one. When we negotiating the deal we noticed that there were dings on both the driver and passenger doors. We stated that we would like them repaired if we purchased the vehicle. Our salesman assured us that they would be and even brought his manger out to look at them to be sure. When I went to pick up the vehicle I noticed that the dings were still there and questioned it. I was told that the machine they used to repair them was too big for the size dings. A few days after purchasing the vehicle I was sent a survey on my experience. I stated that my only disappointment was that we were promised the dings would be repaired and they were not. I then received a phone call from our salesman and was told that they deal with the ding doctor for their repairs and that they could make an appointment for me and it would just cost me what they were charged. So first I was told they couldnt be fixed and now they can be but at my expense, which as I was told isnt very expensive. Obviously it was too expensive for them to fix to make a customer happy. A couple of weeks later I noticed squeaking from my brakes so I made an appointment to have them looked at. I was told that is was just dust and that my brake pads were like new and the thickness of the pads were at an 8/9. When I got home I thought that number seemed of so I looked at my 182 pt. checklist when I received the car and that states that the thickness was a 6. Now Im not a mechanic but I am pretty sure that the pads dont get thicker the longer you drive it. So either the person who did my checklist when I got my car or the person who checked my brakes needs more training.

da
Review №61

I started my communications with Ryan through email. After we had the terms mostly narrowed down I came in and made final negotiations with Steve Carroll. Great experience with both of these two. Ryan was straight forward, didnt give me the run around and most important was responsive. After we agreed on the car Steve helped me through the process of getting rid of my first lease and was patient with my many questions. Thanks Garber, Steve and Ryan!

Ri
Review №62

Our experience at Garber Honda was excellent! Great professional customer service from the young lady with the very beautiful smile at the front desk, Michael Maybee in Sales, and Brandon - Sales Manager. Michael Maybee was very professional, polite, and made us feel welcome. He went out of his way to get us the vehicle we wanted. Superior service from the Garber family! Thanks!!!!!

Mi
Review №63

We just leased our third vehicle from Garber, why not the sales staff is very attentive and helped us find just the right vehicle for our needs and finances Michael Maybee was very professional

Ti
Review №64

Andrew did a fabulous job introducing us to the Honda Passport. The sales negotiations went very well as did the financial and registration process. Andrews knowledge of the Passport and his proficiency in explaining all the details regarding the vehicle was very helpful.Andrew is a true professional.We are very satisfied with Andrew and I would highly recommend him .A job well done. Thank you.

Ma
Review №65

Roy was wonderful!! 5 stars! He really went above and beyond to make sure we were comfortable and all of our questions were answered. He didn’t pressure us to buy or look at anything we didn’t want. Roy was more than happy to talk to us even if we weren’t going to buy a car. He also stayed after hours so that we can take a look at the car we liked, without knowing we were going to move forward. We were super comfortable buying from him. Very genuine guy, great customer service. The reason why we were more comfortable getting the car.

Ti
Review №66

Always a good experience here at Garber Honda in West Henrietta. You feel like you get your money’s worth as they are efficient and informative. Deborah, in the Service Department, kept us informed and was very pleasant during our last required service. We always feel like we are in good hands when we see her.We’ve bought two vehicles here in the past and may happily be buying a third Honda within a year or so.Thanks for always making it a good experience.

Ma
Review №67

The waiting area is clean and the customer has an option of sitting in the main area with a tv or the work area which is quiet and private enough to read or work while waiting for your vehicle. My wait time was reasonable and if there was questions regarding additional work needed, the service rep always came back to brief and get consent to do the additional work.

ro
Review №68

Had a great experience from start to finish with my salesperson Roy Patterson. Very knowledge and complete. He didnt start at some ridiculous price and negotiate down. He explore all my options and wasnt pushy. Went over my car in great detail at pickup. Would highly recommend Roy at Garber Honda.

Br
Review №69

I was attempting to purchase a vehicle from Garber and had been in contact with their internet specialist/contact regarding a vehicle. I spoke with a mile and the first interaction was great. He stated he was going to speak with his sale manager on some numbers and get back to me. It’s been a week with no contact at all and I’ve reached out to him with no returned communication. This isn’t how you earn someone’s business spending $45k.

Ja
Review №70

Thank you, Dmitri for helping me choose my new civic. Very smooth and fast process! Love the car.

st
Review №71

A very pleasant car-purchase experience. We got a great price and financing. Shiv Patel made everything very easy and comfortable. We arrived at 12 for a test drive, filled our the purchase form and loan application, left at 1, and came back to drive it away at 5:30.

Sh
Review №72

Ray Dublin was the ideal salesman. Cut to the chase and was very transparent about the details. He printed the Carfax report for me to look over before I signed anything. The price was good and I love the car. A few issues worth noting. A few days after purchasing the car I had to bring it right back to be serviced because the injectors were misfiring. But it was covered so no charge. My biggest gripe is that they forgot to attach my battery after they repaired the car. The connectors must have been touching just the right way for me to be able to drive it home. I had to call AAA because it was behaving like the battery was dead. We immediately saw that you could lift the connectors right off. Im not a mechanic but I think you guys have to tighten those :)

Ha
Review №73

I had a very good experienceI was given a courtesy car to use while my car was being fixed (a 6-hour job)Got a discount for the new tiresTreated with great courtesy

Eu
Review №74

My first experience with them was not pleasant, but they were responsive in addressing the issue and we were able to finalize the deal smoothly.

La
Review №75

I worked with Michael Maybee and Im pleased to say he made my first leasing experience a great one. He was determined to get me what I wanted and keep me within my price budget. Very professional, polite & overall a great sales person.

to
Review №76

Byron, Steve, and Mile did a great job working as a team to meet all of my needs and get me into a new vehicle quickly and conveniently. They were not pushy but made themselves available to respond to all of my wants and needs. Thanks guys!

Ge
Review №77

Nicholas was a great help in finding the perfect car. Everything about my experience, from start to finish, was excellent. Im definitely going to recommend Garber Honda to my friends and family.

ka
Review №78

I got a guy who helps me good and did a very good deal

Mo
Review №79

My sales person, Dimitri, was friendly, courteous and straight with me. Helped with buying a beautiful vehicle. Was able to address any questions concerns I Had

Ji
Review №80

Received my 4th car today from Roy at Garber. It’s always a pleasure. No stress or pressure. He always advocates for the customer and does everything he can to get you the best deal for your situation.My entire family uses his services. We couldn’t be happier.Thank you, Roy!

Su
Review №81

After going to another dealer, I came to Garber and met Nicholas, he made my SUV buying experience amazingly easy. He is knowledgeable and so easy to work with! I would definitely recommend going to see Nicholas if you want a great car buying experience!

Ri
Review №82

My CR-V purchase at Garber Honda in August 2021 was a very positive experience. Dmitriy Shevchuk was great to work with, as was Sales Manager Thomas Conradt! Trevor Mellon and even a summer intern (Davis, I believe) were also very helpful. These four gentlemen were a pleasure to deal with!

Jo
Review №83

Terrific job by Annie, Kevin, and their team. Highly recommend Garber Honda!

Ma
Review №84

Had an amazing experience with Andrew and Jared ! Completely changed my experience ! Got the wavyest car on the lot! awesome people 💯 give em a raise

Je
Review №85

Roy helped me find the perfect car for me! I didnt feel pressure and I really feel like garber helped me get the right car at the right price. Thanks so much!

He
Review №86

The car buying experience can be a stressful one. Not here. I was greeted by Dmitriy and he had two cars ready to test drive. He also had a trim comparison sheet ready to go with the differences highlighted for each option. That was very helpful during the process of trying the different ones. The dealership was clean and all were pleasant and helpful. I am very pleased with my experience here, and very excited about my new car.

Am
Review №87

Stephen was very helpful and friendly! He made the process quick and easy!

Ro
Review №88

Loved working with Nicholas N. at Garber Honda. He provided exceptional service and his team (Mike and Josh), were fantastic. I would highly recommend buying your next Honda from this crew. My partner even stated that when its time for him to purchase another vehicle we would go see our friends at Garber.

Sh
Review №89

I am in Rochester visiting Family and I am leaving to go back home to Oklahoma in two days when...... my check engine light came on. I called other Honda dealerships and the wouldn’t take a look at it. They said they are to busy. So when I call here expecting the same answer to my surprise Ryan said bring it on up. We will work it in so we can get you on the road again! A technician actually stayed late to finish it up! Hats off to you Garner Honda! Customer service at its best! If I ever move back I am sold on your dealership! I CAN THANK YOU ENOUGH!

Ka
Review №90

Dmitriy was a a lot of help in buying my car Being a senior is hard now a days. Thank YouFirst time being at Garner Honda I would recommend to anyone and my friends Thank You againKaren Clark

Wi
Review №91

Straight forward, no hassle buying process took under 2 hours total. Very knowledgeable sales person who was courteous and expedient. Excellent purchase experience. Would highly recommend this dealership.

pa
Review №92

Great team to buy a car from. Very friendly and relaxed experience.

To
Review №93

The car looked great . Organization not so much. When I dropped off my car … there was no loaner, then when the part was delayed due to a medical situation, no one even bothered to call me to advise there would even be a delay .The work was 100% but really not sure about heading back to that location . Nothing personal but my time is valuable just like yours is.

Bi
Review №94

I purchased a used 2018 Toyota Highlander Garber Honda Used car. I worked with Nick Trottier Adam Bolt and Jon Black. I had a very pleasant experience discussing the available inventory with Nick in sales and Adam, sales manager. We discussed a fair trade value, which was right where I expected it to be based on my research beforehand. The price of the vehicle I was looking at was a little under the average price around the area for similar units. I could not have been happier with this transaction. I was greeted very nicely on the day I went to pick up my new car. I worked with Jon in finance. He went over everything, paperwork and add-ons. It was a nice no pressure experience. This has been a great experience. Thanks to all involved. I am enjoying the new ride.

Ch
Review №95

My wife recently set an appointment up to replace the driver side visor on here new Passport. This visor was unstitched from the factory and was noticed the day after she took delivery of the car. Garber service told her they would order the part, a service time was scheduled. We received many texts about the appointment that all was good. She showed up at the correct time and date then waited 1 hour to be told that that visor is on a nation wide backorder.. Sorry...I understand the back order, but 1 hour of her time to sit and wait to be told this instead of being phoned and told it was on backorder.I hour wasted in her life, gas to and from. There is some disconnect their. My advice is to verify that service actually has you part before you make the trip all the way there... Or you may here sorry......

Bi
Review №96

Ray Henton is an excellent sales man. He made process of buying my new vehicle very quick and easy. He was very knowledgeable about Honda and it’s many models. He was even able to get me into the color and trim civic I was looking even though it was not on the lot. I highly recommend his service to anyone and everyone. Five stars for sure.

To
Review №97

We had a great experience at Garber! Mike and Mike addressed all of our concerns, found the actual vehicle my wife wanted and negotiated a payment that worked for both parties! We are very pleased with our new SUV!

Al
Review №98

I have purchased/leased Hondas from Garber (formerly John Holtz) for the last 14 years. Since 2010, Roy Patterson has been my go to guy. He is professional, personable, and makes the car buying experience extremely easy and hassle free. I just purchased a new HR-V and I love it. I would recommend Garber and Roy Patterson to anyone! Thank you for all your help!

Ki
Review №99

I recently had my CR-V in for service because of error codes on my display. Deb Ferra helped me figure out what the codes represented and what needed to be done to resolve the issues, as well as get my vehicle up to date on its scheduled maintenance. The work was done in less time than I expected. Thanks so much for making this such an easy and positive experience.

Er
Review №100

My experience with Dmitriy and Mike was nothing short of phenomenal. They helped me figure out the best solution for myself and my family without being pushy or just trying to get a sale. Even with the current car shortages they were able to set me up with exactly what I wanted and needed. I would highly recommend Garber and especially Dmitriy and Mike to anyone in the market for a new vehicle!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3925 W Henrietta Rd, Rochester, NY 14623, United States
  • Site:https://garberhonda.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 585-334-0880
Categories
  • Auto body shop
  • Honda dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car detailing service
  • Car finance and loan company
  • Car leasing service
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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