user
Courtesy Auto Repair
277 Culver Pkwy, Rochester, NY 14609, United States
Appearance
Courtesy Auto Repair
Comments
Ti
Review №1

First time going here as we moved right around the corner. They were great! Only did the work I asked to be done and didnt bombard me with other things they thought I should do. Was very refreshing. The pricing was right in the area I expected so no complaints there either. Overall good first experience.

Th
Review №2

Had 2 vehicles that needed service work done in a pinch. Gave a call & Christian was able to accommodate both vehicles in a timely fashion. The work was done quickly& professionally at a fair rate. 100% recommend checking them out as I will be back. Their honesty and due diligence to vehicle safety was amazing!

Wi
Review №3

Quick.Friendly.Great pricing.Everything youd want in your local Auto repair shop.

Yv
Review №4

Requested an oil change and tire plug and inquired about having my tire pressures reset on my Silverado,I was aware of the the higher oil price because of my truck they did not tell me the price of resetting the tire pressure was $50 and plugging my tire(patch) was $35 for a grand total of $180 if I knew it was $50 to reset my tire pressure I would have dealt with the issue until I got to the dealer(which really wasn’t a serious issue) I would have had my son patch my tire(which slow leaked over the course of 8 months for a minimum of 2 times filling with air) for the cost of the kit which I believe is less than $10. In the future they have to inform the customer of these charges before service is performed nobody plans to pay $180 for a routine service especially when this is the firs, and last time I will go there and I will not recommend them to family and friends

Je
Review №5

Best place to get gas and have your car serviced.

De
Review №6

Great service. And fast 🤩

He
Review №7

Had my vehicle inspected in a timely fasion and they didnt try to upsell me anything. Very friendly staff. The only thing I wish they had was an area to tip on the receipt because I dont carry cash!

Je
Review №8

I had no gas and stopped at this gas station. Unbeknownst to me, it was a full service gas station! The gentleman was so pleasant, I was so pleased that I will be returning if ever in the area again!

mi
Review №9

Great personalityHe is ajoy to talk withFabulous work 5*

Ge
Review №10

Staff is super awesome and helpful, i know nothing about cars and they were great servicing my car and they were very fast and it didnt cost me much to have it done.

K
Review №11

Good neighborhood repair shop. Available most times and never pay for work that doesnt need to be done.

di
Review №12

Christian is the best ! He’s honest,friendly and professional.

Bl
Review №13

Great service no matter what repairs we need!

AD
Review №14

Old school look & feel. They actually seem to care.

Ry
Review №15

I went to Courtesy Auto today for a routine oil change and fluid check. They were very accommodating fitting me in first thing in the morning so I could get to work on time. Dan and the guys were very welcoming and polite. Always upbeat and easy to deal with. They were able to quickly take care of me and get me off to work. Ill definitely continue to visit Courtesy Auto and I certainly will recommend them to my friends!

Ji
Review №16

Great team to go to

ge
Review №17

Great gas prices for full serv gas station

Ci
Review №18

There the best. Always friendly and quick, they even wash the windows. They dont charge anymore than a self serve.

Le
Review №19

I have been going here for years and have never had a bad experience. Everyone is very pleasant and helpful. Any work Ive had to have done to my cars has been explained to me in detail and I havent ever felt like I was ripped off or taken advantage of and thats a wonderful feeling.

Ch
Review №20

Hands down the best and most genuine shop in Rochester

Di
Review №21

About a month ago, I brought my 20 year old work vehicle to be repair. Courtesy Auto Repair correctly diagnosed the issue, found the needed part and installed it at a reasonable price. Dan is very knowledgeable and had to use all of that accumulated knowledge to find the needed part in order to correctly repair such and an old vehicle.

Ti
Review №22

They offer normal gas prices, but with FULL service. Ive always had an excellent experience with Courtesy Auto. Ive never been given BS or absurd repair quotes either. High quality, very trusted. Theyre my go-to guys for gas & repairs!

SD
Review №23

Was supposed to be open until 7, and close 15 minutes early. What good is a gas station that doesnt stay open during their business hours? its not good business to close early especially when customers expect that you should be open the hours that you state that youre open

Ca
Review №24

Very satisfied with the service I received! I made an 8am appointment and was out in a reasonable time!

Ch
Review №25

Took my car in to switch my summer to winter tires and had a great experience. My wheels had corrosion locked onto the hubs so I wasnt able to do the job myself but they went the extra mile for me, removing the corrosion and refinishing my hubs. Great job!

Ca
Review №26

Very attentive and honest. They fixed my tire at a reasonable price and were upfront about the work and cost. I will be back!

Ja
Review №27

I went to a chain garage for inspection and they gave me a list of repairs necessary to meet inspection. I could complete all the necessary repairs but one myself. I took the car to Courtesy to have the last repair completed. They examined the car and said that the repair was not necessary (45,000 miles later and its still fine). Never saw a garage do that before!! Every bit of work that Ive had done has been skillfully completed at the estimated cost or less. I couldnt be more satisfied.

Da
Review №28

My wife loves going there so she doesnt have to pump the gas herself.I like them because they are trustworthy and you dont get the feeling you are getting ripped off like at some other shops. I took my truck there twice to get the instrument panel lights replaced when I couldnt get it done anywhere else. I will be going there again to get my poor old truck back on the road again! Its in rough shape now so I am looking forward to seeing what they can do for me this time!

Da
Review №29

Great place! Awesome neighborhood staple but I would recommend to anyone. Honest and great service.

Mo
Review №30

My car needed a timing belt job replaced that was screwed up big time at another unmentionable shop. Dan took great care of making sure it was fixed and went beyond that to get my car in good shape. Very happy with the work and his knowledge of the situation. Thank you!

Mo
Review №31

Love my Courtesy guys! Nice to know there are still businesses that remember your name.. (And give your dog cookies)

La
Review №32

They have great service. The staff takes the time to get to know the customers. Mechanics are honest and do not do unnecessary work.

Ka
Review №33

I highly recommend Rockstar Dave, he is honest, knows cars inside inside-out and Courtesy Auto still has full-serve gas pump service!

Mi
Review №34

You will not find a more honest and dependable auto mechanic anywhere. My family and friends have used them numerous times and we have all been extremely happy with their service.

Sa
Review №35

At Courtesy Auto you will find friendly, honest and experienced mechanics. I would not hesitate to bring your vehicle in for any service, from minor to major work.

Do
Review №36

We have always had a positive experience at Courtesy Auto, from the full service gas pumps, to the mechanics and the management. A great place to do business with.

M.
Review №37

Great help with my car. Now to find a place that will help with my motorcycle...

Ke
Review №38

Excellent service, even when just getting windshield wipers!

So
Review №39

Nice

Ke
Review №40

Expensive.. call around had work done on culver the family owned shops one starts with an m on corner of merchants and Winton rd there other shop on culver so much better ... and cheaper...

Ca
Review №41

Fast and experienced. Great place for any service.

Th
Review №42

Fantastic service and communication. Will not hesitate to return.

Ca
Review №43

Great mechanics, great people great management.

93
Review №44

I dropped off my SUV to have them check the radiator and the ware on the belts. They called me back and said the work is all done and it costs 650$!! I checked my SUV out after forking over the money and they only replaced 2 of the 3 belts on my pathfinder ....... Needless to say terrible experience.

Mi
Review №45

Friendly staff who know their business, get the job done when they say they will and offer great prices.

To
Review №46

Old school repair shop with reliable service

Wi
Review №47

I had whent to get some gas wind up geting flat tire.I went in side get some help and frist thing a custermer look at me up and down. said let me lock my car doors. refering to me .I was not mad cus i was use to that how people are in life.That when i went to ask for some help from the man who work there came all wrong to me.that when i said u sure u would like to talk to me like that and i left and call. A.A.A

Ka
Review №48

They give me gas !

Ma
Review №49

What else can I say- cheap gas and they pump it for you!! The guys there are really nice and as long as there isnt a rush at the gas pumps you can get in and out of there really quickly.

Cl
Review №50

They do great work and are honest.

Je
Review №51

People you can trust!

Br
Review №52

Customer service cannot be matched!

Ri
Review №53

Great Gas and great service

Ch
Review №54

Personalized Service!

Sy
Review №55

Awesome

Information
4 Photos
55 Comments
4.7 Rating
  • Address:277 Culver Pkwy, Rochester, NY 14609, United States
  • Site:http://courtesy-auto-repair.edan.io/
  • Phone:+1 585-288-9794
Categories
  • Auto body shop
  • Auto repair shop
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
  • Car service
  • Gas station
  • Towing service
Working hours
  • Monday:6:30AM–7PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:6:30AM–7PM
  • Friday:6:30AM–7PM
  • Saturday:6:30AM–7PM
  • Sunday:6:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations