I just got a stove and freezer and a entertainment center from them I would of gave them 5 stars but they forgot to deliver my entertainment center today along with the other stuff the response I got was I didnt see the other paper so they has to drive back to the store to pick it up Im hoping I dont have to pay a extra delivery charge

Great place to build your credit. Not the greatest Quality Furniture just make sure you put insurance on everything you buy. I had to learn the hard way. But heres a few pictures of the furniture I purchased from them.

Very disappointing I had bought a washer and dryer Whirlpool in the washer broke down within a week and it took them almost over a month to fix. Then I bought a refrigerator And that also broke down within a week. Called them up talk to the manager told them this to come and pick it up because I am not going to be missing around with them anymore poor customer service. They didnt even offer to swap it out to give me another refrigerator.UPDATE. Since they had picked up the refrigerator they have called me 4 times for a payment when I dont even have the refrigerator. They dont even know what their doing down there. Then the store manager had called me Mia Question me why I didnt want the refrigerator I told her because it was broken she told me that it was working fine when they brought it back to the shop. I told her how do I know thatI lost a lot of foodBecause the refrigerator was warm and I didnt want to deal with them anymore because of what they did with my washer poor customer service. Then she had the nerve to tell me that it would be a repossession on my credit I I asked her why would that be she said it was their policy I said I returned the refrigerator I no longer wanted it because it did not work she said it didnt matter we got a big Argument and told her out be calling the better business Bureau. They dont need deserve one star do not buy from them

Got my living room set cant wait until its delivered!!Great customer service!!

They have some really good things but the staff could be a little friendlier.

Second time and they are always respectful and quick to assist.

The staff is AWESOME. They have helped me furnish my entire home, from living room to kitchen to laundry to bedroom. I will definitely continue to shop here. Rochester, MN Homechoice is GREAT!

Love this place they always work with you on anything and everything. I walk through the door and their always smiling and willing to help. They also do a great job on if something gets recked to get it fixed

This place is awesome they are great and really really work with you 5 stars for sure

I feel so goodI left this place satisfiedThanks guys.You have an amazing team

Love it very gay friendly

DO NOT USE THEM!!! They are rude and have attitudes. They will harass you for payments and will come to your door to take it and lie about how far behind you are. The female delivery person is rude and not professional. They managers are just as mean and cold hearted. Everything costs way to much. Easier just to save up and get what you want. I REPEAT! DO NOT USE THEM!

I am so thankful for this store...

They are a great company to go threw for new things customer service is spectacular

They suck- or at least the two imbeciles they sent to move our furniture were. We called to have them take apart one of our couches and move it to another location. The said theyd be there between 3 and 5pm. I waited for them for 2 and half hours. I had to leave because I had other things to do. We called a second time and rescheduled for another day. They showed up 2 and half hours late and then said they had to go back and fix a problem at another location because, thats how much they suck. They told me that theyd be back in 10 minutes. 10 minutes turned into another hour and a half. If this wasnt public, Id use some stronger language. To put it lightly, your employees are pitiful and your customer service is a joke.

Lies about stock they have, no customer service to speak of...paid for furniture didnt receive it after multiple calls saying it was on its way. Then when I got in touch with Angie I think her name was she had an attitude speaking Spanish when I know they speak English...not worth the hassle.

Nice friendly people. Makes me feel comfortable every time I do business. 5 stars.

Great place with people having bad credit or not having the whole amount of money for something. They definitely work with you and understand if you get in binds and they are family friendly

Great place to go to for good furniture an the customer services is amazing. They always quick to lend a hand an help find what you need

I would recommend any one looking for a TV/Computer/Electronics of any sorts to not look here.They wanted $1300 for a Samsung 4k 50inch TV that I regularly buy for around $300-$400 at Best buy. Everything technology wise is significantly marked up in price in comparison to all other stores in the nearby area.The furniture is decently priced and is okayish to good quality, but once again it is marked up in comparison to other options that are nearby.I could not believe what I walked into today. Doesnt help that the employees are awkward (sales man walked up to me and had an extraordinary difficult time talking to me) and vulgar (extra loud profanity from two employees engaged in a conversation).How does this place have an almost 4/5 star rating?

A+ customer service and great deals. The staff are always so helpful and knowledgeable.

The Best highly recommendGreat place to start level your credit 👍And they have great customer service

Easy application process.Friendly staff.However, do feel delivery of purchases should not be an extra cost.

Staff is very helpful I would definitely refer my friends and family.

Great experience. Great customer service been with for around 3 years. Love it no hastle

Very Awesome place to go. Blake was awesome

They funiturized my entire home. Friendly staff. Great product, and not too expensive.

Got a TV and just did not like the true motion on it. They allowed me to turn it back in and get a different one. I have had a very positive experience with the sales person and MGR. Thank you

Great Customer Service.... love the furniture.

Great store, very helpful employees, great pyment plans. Definitely recommend this store.

Love the products,love the people they are amazing,friendly and very helpful.. I highly recommend them

Very kind and helpful staff. Always like doing business with them. Patient with your payments.

Amazing service everyone is always super friendly and works with me on the best choices

The weekly payments are reasonable and the customer service is good. This establishment helps out in your time of need.

Folks are wonderful. But I would like to suggest getting the correct phone number and having access to store weekly hours on-line as well as when calling

I bought a washer and dryer from them and they hooked everything up later on down the road my floor started getting wet so i looked behind the washer and they didnt hook things up right and i had mold and the floor started to sag from all the water and they didnt want to do anything about it so now im stuck with the mess never again will i buy from these guys. They are happy to sell you something but an ass when you have a problem as they say its the home owners problems so every one double check their work if you get something from them but i suggest you not to

Poor customer service. Show up to your house and harass you until they either get their item back or a payment right then and there. Will call you at all times of the day from their personal numbers as well. When you do call they are extremely rude and will yell at you. No help at all if you are struggling. All they care about is money.

I didnt really care for the atmosphere and they didnt have much of a selection

Great customer service! Very friendly, knowledgeable staff!

Giving home choice a 1 star is even to much!!!!!! The customer service at the Rochester MN location is absolutely horrible! sent our broken dryer in for the second time in the 3 months we have had it and its just been sitting in the store for 2 weeks... And will take atleast 3 weeks to be fixed.. Then they gave us a broken replacement and blamed us for it breaking.. Schedule a time for them to look at it and they never came but filled out paper work saying that they came!!! Absolutely the worst company i have ever dealt with!!!

The people are very friendly and awesome the service is great

This place sucks they tell your business and share with people who they shouldnt and when you call they are very unprofessional and pass off as managers and act like they dont know who the Manager is. SMH Dont Spend your money here Rochester MN 55th Store

They have messed our bill up repeatedly. We finally got them paid off. Our dryer broke (it wasnt getting hot) and it was under warranty. The took 3 weeks to fix it and we had to call to see if it was done it had been sitting in their store. We went and picked it up only to get home an hour away and find they didnt send the cord with so they send someone to hook it up and this guy had to call someone else to ask how to hook it up and didnt bring any tools with him. Finally after an hour he gets it hooked up and now our dryer wont even turn on. So they brought it back broken and not to mention that its also scratched to hell!!!Our experience here has been horrible and the customer service people are beyond rude when you bring up a complaint. It was great when we needed our appliances wotling with our credit and ect but never again will I go through them or recommend them even to my worst enemy. This place is seriously a joke 😒😡

Itd be nice if they had the correct number on google.

Great place for getting started.

Very friendly people there. I love doing business with them.

I cant believe the price mark up at these places, for instance they had a Samsung Galaxy S7 (not edge) 32gb in the counter display case, their price was $1100, directly from Samsung for the same phone $672.I understand financing any type of credit is risky, and costly, but almost double? People, save your money, buy it out right or finance it thru your wireless carrier. This is not fiscally responsible, and will only help to keep you further in debt.

Great place amazing coustmer service

Carlos and Sylvia are awesome!

Great service and great deals.

Awesome place to help your credit

Great place to get nice stuff

Awesome place to shop

Every friendly and helpful

It nices

Great people

Sometimes no good