Always thought this was a good place to pick up a needed hardware item. However, they do not adhere to the mask mandate set by the Governor during the pandemic to protect people, and have even put up a sign on the door advising its your discretion regarding wearing a mask. No employee or shopper wearing one except me at time of my visit. Very disappointed that Ace does not care more about their employees/customers health. I will not shop there at this time.
Excellent service Josh the manager is always happy to help!
Excellent store always stocked. Great variety of products. Freindly helpful staff. Good sales.
Great store. I wish it was bigger but usually has what I need and great workers.
Great store! Well managed! Nice people! Good variety of products including some home decor type items.
Best store in Rochelle for multiple reasons. Helpful, knowledge staff and nice selection
What a great small town store! Theyve got pretty much everything you need and someone to help you find it. Everything from threading pipe to seeding the lawn. Friendly help, Gomez is the paint EXPERT! I needed paint to match the kitchen cabinets, their knowledge and their machine did an awesome job, matched perfectly.
I can say Ive never had a bad experience at this location. They have almost anything a homeowner would need (and some contractors) for most repairs.A good place to go when you dont want to drive to another town and find a valve in a 3 acre store.
Great hometown hardware store. Good selection, helpful and courteous staff.
It was a great experience. Needed a little help finding something. Everyone there was very professional and helpful. Highly recommend.
Well stocked store, organized and had everything I was looking for.
Glad they are in Rochelle. The staff is excellent and always willing to help.
They always have what I need and the workers are very nice and helpful.
They are defying the state mask mandate. Never shopping here again ever.
I went in to get some slats cut for a bed. Everyone was very helpful. I was in and out in less than 15 minutes, which gave me a little time to wander around looking at all of their spring decor.
Just visiting Rochelle and needed some items at the local hardware store, so I Googled and found ACE. I was very impressed with this location. Wide selection of items and very friendly staff, much better than the ACE in my hometown. I wanted to stay and browse more but had to run.
I found more stuff that I didnt know I needed. Went for dog food and bought more. Clean store, staff is friendly and very helpful. Ace is the Place still. Check them out.
I go here to deliver freight. I dont know too much about the store part if things, but they receiving guy is always nice, has very good customer service, and gets me unloaded quick.
Great little home town store. Very helpful always have what I need
This store has alot of useful items for home, farm, crafts, and garden!
Needed some phone accessories that my local facility didnt have. They called Rochelle for me, Rochelle put my items aside at the front desk, and I had smooth sailing once I got to the store. It was very close to closing time, so I didnt get a chance to look at everything there, but saw so many interesting items for sale that Im planning a return trip as soon as the roads are cleared of snow. This certainly seems to be a full service hardware store in every way.
Went in for an air compressor and Josh was a great help. Staff is knowledgeable and has always found what I needed, or pointed me in the right direction.
Have a great selection of hardware nuts and bolts
Had what I needed and friendly service
Friendly, helpful staff. They have most anything I needed. Prices are a little high, but I dont mind paying a little extra for great service
A nice small town hardware store. Employees are always helpful and kind.
Good helpful employees but every time I go in there several customers dont wear face masks..
Great upgrades since it was converted from the old True Value. The building and property are significantly cleaner and more organized. The staff are helpful and knowledgeable. Nice selection of goods & products as well.
Excellent customer service. They had everything we needed in stock and they put it on our car.
Moving into new home. They are close and handy. Daily visit is almost essential as I put things up. Help is usually very good.
The stuff WalMart doesnt have.Also, nuts and bolts laid out like a true hardware store.Glad they are there.
Free popcorn when u walk in... always someone to help you if you need it and they almost always have what I need. friendly place
Staff are always helpful and kind. The paint guy is delightful and funny. Store is clean and social distancing measures are in place.
Nice store, employees very helpful. Great location easy access from either street.
My favorite store!
These people are awesome. I drive a truck and when you’re 1500 miles from home when something goes wrong, it can get stressful. Went into the Ace and the staff was very helpful helping me get the part I needed to keep rolling. Very professional yet personable. My hats off to all of them.
Its great to have a hardware store in town. May be a bit more expensive than some other box stores but they have a decent selection.
Nice customer service good selection
Great people, great place 👍
Love the new store in Rochelle. Very helpful and friendly staff. They are practicing great Covid precautions which I greatly appreciate
Best fans in town.
Lots of stuff, however, no traverse rod cord.
Good place and got some really nice people prices are ok they are alittle higher here then Dixon but still great place and great people
The ACE staff is quick to help you with all your needs and are very polite. 👍👍
The staff is friendly, knowledgeable, and helpful. The service is outstanding! Great selection; they always set me up with exactly what I need, no matter what the project!
Good store layout, great service and the value of the Ace brand!
Great place. They have just about everything. The personnel are great and very helpful. Prices are high, but better than having to go to Menards in Peru or Sycamore..
Good selection and friendly staff (or should I say helpful hardware folks? 😉)
Reasonable prices. Good selection
Nice store. Friendly people.
Great store, helpful, friendly, available staff. Good selection. Quality products. Family friendly
Usually have what I need...
Just what I needed
The staff were super friendly and helpful! Love how they have the store set up. Will come back when I have more time to look!!!
Courteous service. Had what I needed.
This place seemed to improve considerably coming under new ownership (and no longer being a Do It Best). The staff is much friendlier, the store is better organized, and they seem to have a good selection of things.Gomez in particular is an exceptional employee, always greeting me and seeing if I need help, and he already recognizes me after a trip or two there since they opened.Im surprised how often I come in here now, but they often have what I need, and the prices are usually reasonable.
Needed a riding mower, asap, and Ace Rochelle delivered! Same day service, better than waiting for Rockford, love my new Craftsman tight turn with steering wheel😎 Love shopping local hometown.
Im always happy to see new business pop up in Rochelle, there really arent enough to stay in town at times. I do hope this one lasts because Walmart really is a bit much to go to when you want a place specifically made for the tools youre searching for. Id definitely recommend stopping in.
I enjoyed shopping here since the staff are very helpful, and they know their products. The only drawback to this Ace is that they dont stock enough items; in this case, sheets of insulation for my rehab project werent available for sale.
Pretty good on prices and local
They are a little pricey sometimes but they are clean, nicely organized and have a good selection.
Friendly staff and awesome selection.
Went in for screws asked at the front cashier she told me isle 12 someone will meet you i got ti isle 12 there was a employee got me just what i needed wonderful store very clean. Has everything you need
This used to be a Do it Best before Ace bought them out. We always shopped there before Ace took over they had wonderful service and acceptable prices. We always bought our bottled water for our water cooler from them as well. When Ace took over they almost doubled the price of the bottled water and other items in the store. Then to make matters worse they changed water companies to make more money and went with Pure Flo water that is the most God awful tasting and smelling water. It tastes and smells like over chlorinated pool water. This stuff can not be good for a body. We will not be buying water from here anymore. It is worth it to drive 45 minutes for spring water for less cost even.
Everybody in the store a helpful curly okay its okay
Nice and bright compared to the old storehas just about everything a small town needs
Great place they need to compete q bit better with Lowes such as on concrete blocks etc but great place
Customer service is much better since the building became Ace.
It’s great to have an ACE Hardware in town. Store is looking better and better. Employees are nice and helpful.
Great store. The staff is very knowledgeable.
The main element to this place is outstanding customer service. The workers will try their best to help you with anything you need and offer ideas to help in your projects.
The people there was so helpful and nice
We have a great hardware store in town,, thanks ACE,, you to Gomez.
Friendly employees
Always have what i need
Nice place but they didnt have the replacement part I needed.
Gomez is saving your place better treat him
Wonderful employees. Very kind, helpful, and knowledgeable.
Awesome place to shop. The customer service is great
Still doing set up . Will be a very nice store 👍
Hi sir I have what I need get a lot of knowledgeable Help
Im so glad we kept a hardware store in Rochelle. They are building a nice selection of merchandise and putting together a good team of employees.
Great place knowledgeable friendly staff.
Great place find what I need for my projects
Mr gomez went way beyond to help me and my wife out with paint selection. Friendly and know his stuff. Thanks!!!!
This is the best hardware store in Rochelle, no questions!
My go to place when in Rochelle for many construction jobs.
Prices are high, but if you need something quick and dont want to drive to DeKalb/Sycamore or Rockford this is the place to go. The staff are always very helpful.
Helpful workers and usually have what I need. A little over priced but better than driving to Dekalb or Rockford.
Great visit, had exactly what I wanted.
Three of the workers that I saw did not have a mask on.
I have yet to need anything they dont carry at the Rochelle Ace hardware.
Great service nice people.
Helpful staff
Great little hardware store, like stepping into the past.
A little expensive on some things
Very nice and helpful workers
Excellent & knowledge service.
A good hardware
Best hometown store