Apex Piano Showroom is a beautiful piano store. We were in the area for a camping trip and the owner, Steve Gross, allowed our daughter to perform a virtual recital from the showroom. He encouraged her to choose the piano to use which was very exciting for her! She had a great experience thanks to Steve and his generosity. If I were buying a new piano, I would definitely come to Apex.

I am BEYOND THRILLED with my new Yahama S3X grand piano from Apex Pianos. I had no idea what was behind the doors of the showroom, but was so pleased to find that such a place exists in Roanoke. I was able to trial multiple models and sizes of grand pianos. Steve, the owner, was so knowledgeable about every facet of the history and production of not only Yamaha pianos, but many others in the industry. He was able to guide me to the absolute perfect piano for my skill level, home size, and budget. He wasn’t pushy at all and gave me plenty of time to play on the pianos. I believe I was there for over 4 hours the first time I visited. Steve, David, Paul, Tony and Bryson make such a great team. They provide absolutely wonderful customer service from the first inquiry to the final delivery and beyond. I feel like I’m part of their family now. I can’t say enough good things about my experience. I’ve had my piano for about a week now and have been playing nonstop. If you’re out walking your dog and hear the melody coming through the windows, I hope it brings you joy!

We started looking for a piano for my 13 year old son who has been taking lessons for 3 years. We wanted to upgrade from the keyboard that we had. Our living room is small so we needed something that would work for us. Apex Piano Showroom was amazing to work with. The staff is very knowledgeable, friendly and provided great customer service. They were able to help us make the right choice and knew exactly what we were looking for. Delivery was quick and easy. The delivery guys were friendly and were quick to set everything up for us. They went over info on our piano and were very professional. I would recommend Apex Piano Showroom to anyone looking to purchase a great quality piano.

Purchased a hybrid piano for my daughter here - hands down, the best experience one could ask for. Steve and David are very knowledgeable and encouraged my daughter to try out every piano in the store! We werent rushed into making a decision, not pushed towards a certain direction, we were provided with detailed information on different options available, and the delivery was on time with no issues whatsoever. Steve followed up after delivery to ensure all is well. Highly recommend!

Thrilled to receive my YUS5 TA2 Yamaha Trans-Acoustic piano. The sound from the layered acoustic + digital CFX grand mode is out of this world! Steve is absolutely fantastic. Thoughtful, knows his stuff, willing and patiently answers any questions, and genuinely cares about getting you the best piano for you. His delivery team was friendly, professional, and took extreme care moving the piano into our home. I look forward to working with Steve and Apex pianos for years to come.

Great service and wonderful instruments. Stop in the show room just to experience really nice pianos even if you arent planning on buying. They treat everyone like a potential buyer so you will get as much attention as you could desire. The showroom looks beautiful and Steve will make you feel right at home. They really know their business and their pianos.

Steve was extremely helpful and understanding. He directed me to some YouTube videos that helped a lot. I may still need a little help which he said he would be happy to oblige. REALLY nice store and everyone in it was very helpful and supportive. I highly recommend you. Thanks, Randy Davis

Great service, all questions answered. Love my new Yamaha 125 digital!

Wow, just wow! The folks at Apex Piano Showroom made my musical dreams come true! After 3 frustrating years of shopping used pianos, I walked into Apex. There is an array of new instruments from digital pianos to different sizes of upright and grand acoustic pianos. The staff was so helpful and knowledgeable. They listened to me and genuinely wanted to assist and guide me in the process. I was astonished to find I could own a gorgeous new piano for not much more than a quality used one elsewhere (far less than what I thought a new upright would cost). Not to mention a guarantee, future trade-up value, free delivery and free removal of my old, antique piano. They have low-interest financing if you need it. The movers really knew what they were doing... very professional. And, they will try to tune and donate my old piano to someone which makes me very happy, as it was sentimental to me. My new Yamaha B3 is incredible! I feel like I upgraded from a Model T to a Ferrari. The sound, touch and beauty of the piano is amazing. It will bring me lots of joy the rest of my life. Im just so excited and grateful to Steve and the fellas at Apex. I rarely write reviews, but you should really go check them out!

Our experience with Steve in Apex Piano was fantastic! He was fast to respond to our questions and provided a lot of detailed information via e-mail for us to consider as we were making our choice for the instrument. He was very welcoming and attentive when we visited the showroom. As we selected CLP665 grand piano, he delivered it himself, set everything up, and offered continued support for additional questions. He is highly knowledgeable, professional, and easy in communication. I would recommend his service to anyone looking to acquire a musical instrument. We love our new grand piano!

It was a very good experience purchasing piano from here! It took six months for my CSP170 shipping to USA from Japan. Steve let us play another great piano in the showroom for practicing until we got our CSP! I felt so happy that I choose Apex! Thank you Steve and his team!

The team from Apex arrived on time, worked very quickly but carefully, were in and gone with the old Marantz player piano safely and securely loaded in very short order. On the delivery end, they, once again, worked very efficiently, but cautiously, offloaded and set up the piano in about 20 minutes. I cant imagine a piano relocation going more smoothly and professionally as was this one. The cost was also very reasonable. We highly recommend Apex for your next piano relocation.

Steve and David were absolutely wonderful to work with! We got a beautiful new digital piano for our church along with great customer service, top-notch delivery guys and a super deal. I highly recommend Apex Piano Showroom. Its so nice to have this locally owned business in the valley!

Superb service from start to finish. Genuinely interested in helping us find the best instrument for our needs. Professional with highly attentive customer focus. Highly recommended for piano or keyboard purchase at any level.

Apex Piano went above and beyond to help us pick out the piano that was perfect for our church. They were very professional and were not pushy sales people. They truly had our best interest in mind and wanted what was best for our church as well. We wanted something of great quality that would last, and we got just that. Very timely delivery that also included super nice people as well. Overall excellent experience!

We were pandemic-buying a digital piano and trying to find a good deal. Due to crazy demand, all the online retailers were out of stock of the model we were looking for. I called around the local dealers and ended up heading in to Apex to talk price. I decided to purchase from Apex because the price was right, and more importantly, they are a local business that cares about real customer relationships. There was no pressure to purchase, instead there was a seriously-knowledgeable staff, both on Yamaha products as well as the comparable models from the competition. Though took a bit of time for my piano to make it to the store, Steve was diligent to keep in touch and relay any updates he received from the factory. I highly recommend Apex for any piano and organ needs.

The staff was excellent in helping pick the perfect instrument for Edgewood Christian Church. David was great in taking his time to show us many different instruments to help us pick the best one. The delivery team took their time to make sure everything was perfect with setting up the piano. Steve the owner took the time to visit the church and help train us on the short cuts and all the amazing features. Apex cares more about the customer than any bottom line.

Extremely impressive place. The main guy is about as knowledgeable as one can get. This place is really good

Apex Piano did a great job moving my wife’s piano from her childhood home to our home. From inquiring about the move to finishing the move there was nothing but professionalism. I recommend Apex for any move you have! Great job guys!

It is so refreshing to discover a company that is professional and cares so much about doing a good job. I cant say enough good things about the two men who moved my organ into my home. It will be my pleasure to recommend Apex Piano to people in the future . Many thanks!

Every aspect of my purchasing a Yamaha digital piano was incredible... staff is knowledgeable, professional, personable and completely connected.. the purchase process was fast and I had my piano 2 days later... delivery was seamless and the guys who set up the piano were awesome !! I HIGHLY recommend the product and the staff at Apex Piano Showroom in Roanoke!

As a Juilliard grad, I am very picky with how I choose my piano. I cant say enough about how great my experience at Apex was - the whole process was great. Steve, the owner, has incredible piano knowledge and was able to suggest a piano that met my needs, and he was never, ever pushy, which was refreshing. There were issues with delivery, due to the parameters of my house, but they took their time and worked hard that the piano was placed exactly where I wanted it. Very happy with my new Yamaha grand piano.

We bought a baby grand piano from Apex Piano Showroom and we absolutely love it!!! They really provide the best customer service and are very knowledgeable about their Yamaha pianos.The delivery was really quick and the movers did a great job considering they had to carry it up a flight of steps. Steve Gross the owner came out and demonstrated every aspect of the piano and he is always available to answer any questions we have. David is also very knowledgeable and a master organist. I highly recommend buying a piano from Apex in Roanoke, we had a great experience.

We are so happy with the new Yamaha N3X AvantGrand that we purchased from Apex for Brandon Oaks LifePlan Community. Thank you to Steve and his team for top notch service, education and delivery. We had an overall wonderful buying experience and we highly recommend using Apex for your piano needs. Thank you, Julee Goodman, Director of Development Brandon Oaks.

Thank you Steve for helping me find the perfect digital piano. I’ve had so much fun playing on it!! What a wonderful Christmas gift to myself. I also want to thank you for helping me decide which piano that was best for me. I had one particular type of piano in mind when I came in to your store, but chose a different one once I played the Yamaha Clavinova 745. You are very knowledgeable about pianos and it made my decision much easier. And a great big THANK YOU for delivering my piano this week. The delivery went so smoothly and with no problems. Needless to say I would highly recommend you and your store to anyone!!

The staff is very accommodating, and eager to please their customers, make you feel like you are part of the Apex Piano Family. Five stars plus in my opinion.Thank you guys and your staff for doing a great job.

Last year I had the absolute pleasure to purchase my dream piano from Steve Gross. He is incredibly knowledgeable and genuine in his dealings with his clients. I highly recommend him and his store if you are looking for a piano.

I had an incredible experience working with Steve and David at Apex. A friend in Virginia who bought a piano from Steve suggested I contact him about buying a digital piano and having it delivered to my home in Florida. Steve was wonderful to talk to and work with. After I told him what I was looking for, Steve suggested the Yamaha Clavinova CSP 170. Steve had it delivered to my home and arranged for the local dealer to unpack it and set it up for me. The price was better than any other Yamaha dealer. I love my piano and I keep in touch with Steve by text to let him know each time I discover something new the 170 can do. Steve always lets me know of a feature or two that I have not tried yet. Thank you Steve!!!

It is great to have this Yamaha showroom right here in Roanoke. From purchase to delivery everything went smoothly! Steve does an excellent job listening to what the customer needs and matching them to the right instrument. Price was great too! Our church is very happy with the N2 digital piano we bought.

I absolutely give Apex Piano Showroom and Steve five stars plus! I entered the showroom not knowing what to expect. But Steve found out what I was looking for and came up with a digital piano beyond my expectations. Thank you Steve!!

When you first walk into this place one of the first thing youll notice (other than the absolutely gorgeous pianos on the show room floor) is how great the place sounds. That might not be something most people notice but it is something that jumped out to me that showed how serious this place was about the customer experience. Then I noticed the Allen organs and knew this was a place Id be a customer of for years to come.Initially I was looking at getting a Clavinova CSP-170 Upright but after a number of discussions with Steve and David decided to go with the P-515 for my temporary home recording setup. While the CSP series is amazing they helped me realize a portable digital piano would really fit my current needs until I have my new home studio built later this year. Wound up having them special order the white version of it for me and they had it in for delivery within a few weeks, which was amazing. Due to supply issues the white stand for it is still on backorder but Apex was nice enough to loan me a double X stand to use in the interim.In this age of everyone racing to cut margins and selling online with next to zero customer experience being able to go into an actual brick-and-mortar and talk with people that actually listen to you and understand the products and your needs is amazing.

Outstanding staff!!!! Very professional and personal at the same time. Great selection of products as well. Would happily do business with them again.

This was a five star experience in every way. I am a professor in the music school at Liberty Universe. I have a Yamaha C3 grand in my home studio here in Roanoke. My wife and I wanted to buy a new piano for my daughter and two granddaughters in Franklin, TN. Steve and the good folks at Apex Piano Showroom made it easy and seamless. Steve gave us great advice and a great deal—much better pricing than I would have gotten if I had bought the piano in the Nashville area. Steve handled all the details concerning the transport of the piano to Franklin, TN coordinating with the local dealer for delivery and tuning. Steve was able to make the process and numbers work so we didn’t have to pay anything extra for the shipping or delivery. Steve is extremely knowledgeable and a delight to work with. The store is beautiful! Apex Piano Showroom will be a wonderful asset to our city and the musicians in Roanoke Valley and beyond.

Last February we purchased a beautiful Yamaha 695 GP. What a joy it is to play! Steve was positive I would be very pleased with this piano and he was right. Steve was very warm and listened to our specific needs. He was quite helpful and his extensive knowledge of this product made it easy for us to feel we were making the right choice. I would recommend Apex Piano to anyone interested in purchasing a piano. Every time I sit at the piano I smile because it is such a pleasure to play. Thanks Steve!Becky

What a joy to have the experience of owning my CLP795GP Baby grand Piano. The service that I received from Steven in Roanoke Va. was most important to me choosing the one that best suited me. Im very happy with my choose.

I was interested in a Yamaha keyboard and went to Apex to test some out. Steve introduced me to several models and I found one I was very happy with. Steve is very knowledgeable and easy to work with. I even received my instrument the next day! That is great service! I was also assured that he would be readily available for any follow-up questions or problems. All in all it was a very rewarding experience and I am enjoying my new digital piano.

This was the best buying and receiving experience I have ever had. Steve and his team truly care about their customer and listen to their perfect piano desires. I am THRILLED with my new mini grand digital piano!

I am still amazed at the Great Customer Service we received. The delivery was on time, quick and perfect in everyway. I would highly recommend Apex and Steves crew to all that love the piano and the joy a beautiful new Yamaha will bring you! I purchased an absolutely beautiful new Yamaha Baby Grand for my wife. It was a surprise and she nearly passed out when she saw it in our living room! It was absolutely precious and a memory of a lifetime! Steve was in on the surprise to and made sure it stayed secret. Thanks Steve!

Apex gave us better pricing than I could obtain anywhere else; even online (including Amazon). PLUS, the customer service was fabulous. My purchase was for a church that had a piano go out. So, getting a piano quickly was important. Apex got us a loaner piano to use until our own piano arrived. They delivered and set it up for FREE and then delivered our new piano when it arrived and switched out the loaner for FREE. So, we had zero down time. Extremely courteous employees. Nothing negative to report about our experience with Apex. 100% recommend them! We will be shopping with them when we need new instruments!

Knowledgable staff and wonderfully helpful. Beautiful showroom, practice rooms, and recording set up.

I went looking for a good starter keyboard and decided to go to Apex. Steve helped me to find a good piano that fit my price range and explained why it was a good one to start on. I recommend this place for sure! Steve was knowledgeable and friendly. Will come back for accessories and other piano related questions.

If I could give 10 stars to this phenomenal company I would without hesitation. My family and I have been looking for a significant piano upgrade for several years on and off. From the very beginning we felt like family with all of the staff at Apex piano showroom. Steve Gross is not only a fantastic representative for the Yamaha brand but also a superb contact to have for any family questions about how to look for Piano meet their needs. Phenomenally supportive. He and his staff were never pushy throughout the entire process. These instruments are absolutely fabulous and the quality is like none that Ive ever seen before. The fact that this company has committed to building a reputation for world class quality right here in the Roanoke Valley is a miracle of sorts. It is a wonderful blessing to have such a breadth of quality pianos available to this area of Southwest Virginia. Come by and take a listen and see for yourself.

Have been enjoying my brand new Yamaha Avant Garde N2 hybrid piano from APEX Piano Showroom for almost a week. I went there about a month ago, originally interested in the Clavinova CLP-685. Steve welcomed me into the store and allowed me to play around on some of the other models as well. After telling him that the most important thing I wanted to get out of an electric piano was a VERY comparable touch, keyboard-wise, to a real piano, he suggested that I try out the Avant Garde N1X hybrid piano. The difference was night and day. I left there thinking I would get that one, but after doing a little research, I found that the N2 had the TRS feature (Tactile Response System) and better speakers, I decided to upgrade to the N2. It was a little pricier than the N1, but I figured it was worth it since the touch feel was the most important aspect of my new piano. Steve was super helpful and knowledgeable about all the bells and whistles of the N2. Now I just have to do some serious re-learning on those Hanon scale exercises! :)

Steve was awesome--extremely knowledgeable, super helpful start to finish. Great about answering questions, considering different options (for now and future)--helped identify just the right piano for me and my family; set up and delivery were a breeze, and a great price too. Steve still checks in to see if Yamaha hybrid is working as hoped (it is!). Clearly passionate about serving and building the music community--just a really good & honest guy/business. Enthusiastically recommend Steve & Apex Piano!

Steve was very helpful. He provided clear information about the selections, and understood what I was looking for. I am very satisfied with my clavinova. I am not a proficient player. I have not played over 20 years, and I am excited to refresh/relearn what I used to play. It is absolutely beautiful-style, size and sound. I highly recommend going to Steves showroom.

Great selection of used and new pianos. Wonderful service and delivery.

We purchased the Yamaha P515, with the sand and pedals at the beginning of quarantine so my daughter could learn something new. The sound is absolutely stunning, it is easy to set up and thankfully fits in a small room. When we started looking we had no idea what we needed (or wanted) for her. David took the time to help us figure out exactly which one would best serve our needs. he asked a lot of questions, and sent us a few to choose from giving us the pros and cons based on our conversations. Once it was ordered it came quickly - David kept track of when it was delivered and made sure that it was the perfect choice for us.

Steve is very passionate about his music and business! He understood this was a very important purchase for us and shared information that he knew was pertinent to my needs for home and church. I highly recommend Steve and David (organ specialist). Welcome to Roanoke, Apex Team!

We love our baby grand Yamaha. The sound is amazing and I can do so much with the electronic capabilities. It sounds just like the real thing. Steve Gross is amazing to work with. He bends over backward to make sure each purchase is to the clients satisfaction. He is a musical friend for life.

We had a great experience buying our new piano from Steve at Apex. Steve helped us find the perfect piano for our home (Yamaha NU1X) and gave outstanding service every step of the way including personally delivering the piano and setting everything up. Our piano has been a wonderful source of enjoyment and education for my family. My son is an avid video gamer, and our piano and his weekly lessons have been a great alternative activity for him. Watching his progress over the past year gives us much satisfaction.

Steve is a dream maker and overall great guy. For years I wanted a modern player piano but the cost was too prohibitive. I would see Steve yearly at a local big box store around the Holidays and he would always make the time to show me the latest pianos even though he knew a sale was not coming. About 3 years later Steve found me a great deal on a Disklavier upright and was extremely helpful assisting with technical issues making all the midi connections. Two years after the sale, he is still in touch and a great resource. Best of luck Steve and many thanks.Emil

Steve expertly guided us through the decision process of all the types of digital pianos that would be good for us. We ended up getting the CSP and couldnt be happier. The whole family plays it and it has been so valuable while we have been home more because of the pandemic. We are super pleased with Apex and will continue to work with them as our kids grow in their skills!

Havent purchased a piano yet, but I had a wonderful time talking to David about what Apex has to offer, and Im looking forward to purchasing a piano from them in the future.

Steve and his crew provided everything we hoped for: 1) a clean, new facility with a great selection of instruments, 2) a beautiful piano at a remarkably competitive price, and 3) outstanding customer service in selection, delivery, and follow-up. Couldnt recommend more highly.

That was a wonder and excellent purchase experience. Steve was very knowledge and know what he is doing and installation very quick! Highly recommend place for piano purchase

Great service and I never felt pressured into buying. Bought the white piano keys and they even threw in the black keys at no extra charge!

What a great experience! From personable and expert advice, a great showroom experience, above and beyond service during delivery...and a great product. It doesnt get any better!

5 stars is not enough to describe the amazing experience that I had in the Apex Piano showroom. I have been looking for a piano for decades but had not found the right one to meet my needs in terms of compact size and tonal color/qualities, yet with the ability to wear headphones to practice and not wake a soul. Digital pianos that I had played before never felt or sounded quite right to me.I had become interested in looking at a piano again inspired by the Piano Guys recent contest in giving away a Clavinova during the months of the pandemic. After seeing what they could do, I was amazed and just had to see a new one myself.The showroom had not yet had its Grand opening. I was welcomed warmly by Steve Gross who truly loves the Yamaha company and their instruments. You would be hard pressed to find anyone who is more knowledgeable about many aspects of the piano business who can also give you such intricate details about the different pianos/instruments he sells.He has a keen appreciation about this business and understands that the right instrument when shown properly to its best capabilities will sell itself. There was never any pressure and being in the show room was a fun and unique experience. They have a wide range of Yamaha keyboard/pianos/hybrids side by side in the same acoustical setting.Steve wants you to find the right piano for your situation and needs. He was absolutely right that the Clavinova CSP-170 that initially caught my eye was not the one I really needed and wanted in my life.He introduced me to the AvantGrand N2. I could not have asked for a more perfect piano to meet my needs. The compact size of an upright with the sound and feel of a grand piano worth many times more its selling price. This piano can make a simple beginner sound amazing.Words alone cannot describe this piano. You have to play it/see it and hear it to truly appreciate what Yamaha has done. It truly has a grand piano action, and feel when playing. Yet, it does not have any strings like a traditional acoustic piano. That means you will never have to have this piano tuned. It will always sound this good.Subtle differences in the models made a world of difference to me and I would not have otherwise appreciated it as much until I got it home. I love that this piano even feels like real ivory and has real wood keys. The differences in the pedal action between the different hybrid piano models was crucial for me. However, should I ever change my mind in the next 5 years, he is willing to let me trade up to something else.He offers pricing second to none and has been always available to reach and ask questions without a hint of pressure. This is the 2nd Yamaha piano that I have been involved in buying and by far my favorite one to buy. I have met a lot of piano salesmen in the past and many of them are high pressure. Not here. You are truly free to play them and explore each of them, to compare the different ones as he knows that this is a very personal choice, and one you cannot make without ample time and space.Delivery was simple to arrange and they take loving care of the piano as they deliver it.I am absolutely delighted having this piano in my home. I am so grateful that I was able to meet Steve and learn about this fine instrument. I am so looking forward to learning to play again and introduce my son to the joy of being able to play.Steve, thank you for introducing me to the piano of my dreams.

Great customer service, tons of invaluable information, and a piano that fits the budget and the proficiency level. Thats what I got from Apex, and I highly recommend paying them a visit on your search for a piano.

The Yamaha AvantGrand N2 sold itself. Steve was very helpful. The showroom was not completed at the time we were ready to purchase. Steve met us there among all the construction chaos and crated pianos. Steve had uncrated a N2 just to let us try it out. The piano was delivered promptly without a scratch.

Top notch customer service. Excellent communication. Outstanding product.

Great experience, Steve was knowledgeable and as a player himself, understands the different needs of a musician from beginner to expert.

Amazing staff and service. Very informative.

Beautiful selection of a variety of pianos and keyboards.

Awesome service and showroom!

Friendly staff and very knowledgeable!!!