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Ivium.io Cell Phone Repair - iPhone / Samsung / iPad / Laptop
3649 Tenth St, Riverside, CA 92501, United States
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Ivium.io Cell Phone Repair - iPhone / Samsung / iPad / Laptop
Comments
Ge
Review №1

I took my iPhone for a screen replacement, the price to replace was excellent, and Zak said itll take 30 minutes, but actually took him less than 10 minutes. Great price, great service, very friendly. I recommend this shop to get your devices serviced.

st
Review №2

I had to get my screen fixed. This place was referred to me by a friend. I spoke with Jake and brought my phone in next day. Screen repair was done in less than 30 minutes. It was an awesome price compared to the other places I inquired at. Phone looks great! I highly recommend!

j
Review №3

I would do 4-half if i could, but ill go with a 5 to be nice. Over a month ago, they fixed the headphone plug-in area on my phone & did a nice job! (I wanted to give it a month before reviewing to see how it turns out) the reason i say 4-half if i could is because id say they could work on being a lot more clean & more friendly of service (not that they werent) the guy was very nice. But no one wants to see stuff scattered everywhere behind the counter. & maybe play some music it was quiet. But they did my phone a good job & it took less than an hour so good job yall!

So
Review №4

The moment I walked in the door, I was greeted with the upmost professionalism. He answered each one of my questions that I had. Very friendly customer service. They’re prices are are honestly the best. I searched multiple tech repairs and their prices were unmatched. The quality of their products outstanding. Highly recommend !

Mi
Review №5

3rd generation Apple Watch 38mm with cellular capabilities was shattered on a Sunday, turned in Monday and my watch was ready by Saturday. Not even a week long, screen looks brand new and saved me from having to mail in my watch to Apple, wait 2 weeks/more, plus pay extra. Great work, great etiquette! Totally worth it.

Mo
Review №6

My 13 year dropped her IPhone XS Max in water and the phones screen went black. She didn’t give me the phone til the next day and I put it in a bag of rice and immediately resorted to ask Google what to do after my iPhone has been exposed to water damage, this shop was the first to pop up. I was super happy that it was conveniently located in downtown Riverside, super close to home. Monday could not come any sooner and as soon as 11am hit I called to see if an appointment was needed, my call was not answered but “Jake” returned my call almost immediately and said I could just walk in. The shop was super easy to locate, I walked in, was greeted immediately and “Jake” was super friendly and professional and he had my daughter’s phone back in working order in under 30 minutes! I am SO grateful I found this place and that “Jake” saved my daughter’s phone and more importantly saved me from buying her a new one, LoL.... I recommend this shop 100%!

Mo
Review №7

My Galaxy Note 8 fingerprint sensor stopped working, so I came in to the shop to get my phone checked out. Zak checked out my phone and had a replacement sensor available. I left my phone and picked it back up about an hour later. My phone is working again and Im happy. Service was great, price was better than I had thought it would be. Zak included a replacement guarantee should the repair fail. 8/8, great service m8! Definitely recommend to anyone that needs their phone repaired.

Na
Review №8

TWO DAYS before cross country travel, I got the black screen of death on my iPhone 6. Zak gave my black screen life. He was open on a Sunday afternoon and I was in and out of his shop in 30 minutes. While he was checking me in he gave me some good recommendations for coffee and food nearby and made me feel comfortable that he knew what the problem was and how to make it right. He checked in with me before making repairs and gave me some maintenance advice that was indispensable. Zak is the quintessential professional and a great small business owner. I couldnt recommend this business and this person more.

Ya
Review №9

I really like how kind and attentive they are .if I ever need my phone to be fixed again I’ll definitely go back here .

Ni
Review №10

This man did such an amazing job repairing my front screen! Despite the closing of many stores, he adapted to the new changes and picked up my device. There was easy communication, a very affordable price, and extremely quick repair work. It was dropped off and ready to pick back up in just a little over an hour! Very good at what he does and am looking forward for my next fix up soon with Zak.

St
Review №11

Excellent customer service. Quick work. Overall easy and simple experience.

Li
Review №12

Zack and Jake we’re amazing! They went out of their way to help me with a dilemma involving my son’s phone. I could not have asked for better service, greater kindness and help when I was in a bind! I highly recommend Ivium.io.

JA
Review №13

Called different places for price on battery replacement he was best price. Gave me quotes on other products. Going back to get a couple screens replaced 👍🏼

aa
Review №14

I came in and gave you guys 30 d0llars for you guys can order a piece for my phone and i havent heard from you in weeks i been calling and you guys dont answer.

Ma
Review №15

Fixed my bad IPhone battery in less then half an hour. Was super friendly and super professional. Going here for all my future repairs. 15/10

Ro
Review №16

Did a very great job on repairing my phone. I went in as my phone fell in water and was no longer turning on. I told him it would probably need a new battery and screen. He opened it and rather than trying to upsell me a battery and screen protector, he told me only a screen was needed for repair. The repair was done extremely well and quickly.

Su
Review №17

They had the screen replacement for my iPhone XR in stock... the representative took care of it in 20 minutes... the screen looks great. Great service.

E
Review №18

Went in there today to fix my wifes Iphone 11 and 30 mins later in was professionally done. We will definitely recommend to anyone that needs the services provided in this place. Thanks again, we will be back in a couple of months once my wife breaks her screen again (this always happens).

Ka
Review №19

I brought in my Samsung galaxy S9+ for a full screen repair. Jake came to the rescue not once but twice in 1 day. After the quick service for the full screen repair a rare problem that even stumped us happened with the port so I brought it back and he quickly fixed the problem. Thanks again guys!

Jo
Review №20

Great service, the guy knows his stuff and couldnt have been nicer. Definitely made me a loyal customer

Ni
Review №21

Great customer service. Knows his profession well. Great location.

Na
Review №22

Not price! guy was really nice. And it only took about 20 minutes for the screen to be replaced. If I ever have problems with my phone I’m definitely coming here again!

To
Review №23

The guy that helped us was very nice and helpful good place to get your cell phone repaired and they are open on Sunday.

er
Review №24

Zak was very helpful and walked me through pretty much everything about what it would take and cost to get my phone fixed. Wasnt the cheapest place I found when researching but definitely the best in quality and customer service so it was worth the extra $10. Would definitely come back for any repairs or just to talk.

Ad
Review №25

I dropped my phone on and was running around with a cracked screen for a while. Works for a while until it doesnt. Zak was the only game in town on a sunday for same day phone repair and I am glad to have gone to him.His rates were on par for what I saw other places doing the same repair for and he was able to take care of my phone within an hour after dropping it off. I sincerely appreciate his service and amiability as well as him taking the time to explain the repair.He also provides other electronics services so dont just go to him on a sunday! I will be taking my watches in to have their batteries replaced when the time comes.

Ib
Review №26

Zak did an incredible job at fixing my phone. I had the infamous pink line and a cracked screen on my Samsung Galaxy 7. Zak was able to find the right parts and repair the screen in a day at an affordable rate. Additionally, he was very friendly and professional when servicing my phone. This is the best experience I have had at a phone repair shop and I have been to 6 different shops.What made the experience unbelievably convenient was Zak also helped me with printing out some important documents I needed quickly for my meeting downtown. What a great service they also have in addition to their hardware repairs.Go to Phone|Home repair if you want the job done right!

Ra
Review №27

Highly recommended for great service! The staff is polite and very knowledgeable. They are transparent with all the service they provide, and have very comparable pricing. Plus they have a great location, so if youre getting service done, you can literally walk down the street and grab some food. Win win.UPDATE: The management has very recently added packing & shipping services!!! I believe theyre also adding copy & print services as well.

Pa
Review №28

Great place, very friendly and great customer service. Super convenient for employees in the area. Gave me a discount for being a government employee without even asking. I would highly recommend.

Tr
Review №29

Zak did an amazing job with the shattered phone I brought him. Thanks again!!!!

Bi
Review №30

I looked around to compare prices for a screen replacement on a Pixel 2 XL, spoke over the phone, was given a very reasonable quote compared to other cell phone repair shops nearby and assured the parts for the screen replacement would arrive in the following days. Showed up the following Monday, talked to Zak to hand over the phone and he explained the repair would take no longer than an hour so I left to finish some errands. Returned and Zak not only had the screen as good as new, but he also applied a liquid glass protection that included a year warranty and he reassured me if I had any other issues I could return to ask him before going elsewhere to pay out of pocket. I did wait a few weeks to make sure the screen held up before writing this review and I have had zero problems with the screen, it is as good as new! Would definitely recommend to anyone looking for reliable, quality phone or tech repair!

Ri
Review №31

Best prices I found in Riverside. Easy to work with and was in and out :)

Gi
Review №32

These guys are a lifesaver. Cracked my iPhone 7+ screen while here on vacation. Apple said next repair appointment was a week away. Best buy wanted $250. These guys got me patched up on short notice in an hour and stayed past closing time to do it. $140 all in. Unless you have apple care youd be a fool to not use these guys. Quicker service for less money than the big guys.

ca
Review №33

This place is cool because it’s not huge so we got one on one personal help and zak was super helpful and even recommended some good books to read. I don’t feel like we were scammed or tricked in anyway. I will definitely be going to this place for any cell phone repairs I might need .

Me
Review №34

First off - excellent location! Right in the heart of Downtown Riverside. The shop is in a historic building with some old school murals on the ceiling - super cool.As for the repair: I got my screen fixed here a couple weeks ago. I have to say, it was a wonderful experience. Zak diagnosed my problem immediately and was very knowledgeable about the products (my screen options, what he had in stock), and willing to go the extra mile to ensure I got my screen working again. He was very honest about my repair and the cost of the products. In all I ended up paying less than I anticipated (considering other stores), a LIFETIME WARRANTY, and got a quality screen that is allowing me to type this right now! I highly reccomend this store. Also, while I was waiting, I noticed a wide product selection (cases, charging cables, screens, etc.).Added bonus: I found out this store is locally owned!

Ah
Review №35

I walked in and the staff greeted me right away. Then explained everything about how he will fix my broken screen and worked with me on the price. The best part was that he was very quick and super friendly. I strongly recommend this place, loved my experience here!!!

Le
Review №36

Zak was great! He is super personable quick and efficient. I previously had my phone repaired at a stand at the mall. They did a terrible job and busted some parts inside my phone. Zak showed me exactly what was wrong and replaced them completely free of charge. He gave me a super deal. Id definitely go back. He does quality work.

La
Review №37

I dropped my iPhone yesterday in the middle of the street. Flat down. The screen shattered. Ugh. I didnt know what to do so I checked Yelp. I found Phone Home right away. Being downtown was very close and convenient for me. I called and spoke with Zak and he informed me he would be able to replace the screen with a new official Apple OEM LCD screen. I never even thought to ask about this. He said you can get a screen replaced for less expensive but it wont be as good of quality as the official Apple product. I took my phone in to Zak this afternoon and spent 30 minutes enjoying the downtown Dickens Festival. I came back and my iPhone was as good as new! So happy. Im so glad I found Phone Home here on Yelp and of course with all 5 Star reviews. Couldnt be easier than the experience I had. I will refer all my friends here! So convenient and great customer service! Thank you!

Di
Review №38

Today was my first time going to this place and now I know where Im taking my phone if it needs repairs. Really happy with the quality, excellent customer service, fast and affordable. Highly recommended.

to
Review №39

Zak was great. Very friendly and professional. Repaired my iPhone, and provided a screen saver at a competitive price. His location is convenient and was very efficient in repairing my phone. I would recommend his business/service to anyone.

Ma
Review №40

Zak was amazing! He helped my son and I so much. Conversation was great the customer service was above any you can get now a days. He took our iPhone repaired it in 15 mins, as advertised.Don’t go anywhere other else, you will regret it.This is my new home for my cellular device repairs!!

Cu
Review №41

My experience was great. Zak is a super fair, straight up guy. His process is very clear and he worked quickly for a fair price.

Be
Review №42

Love this place! The iPhone I got has been perfect. The staff is extremely helpful when I stop by. Always my go to spot for fixing my phones!

Be
Review №43

Had high hopes for one of the only 5-star repair shops. Went in for a screen & camera swap for my iPhone X on 1/25, paid $140 for the screen, but turned out to be a mediocre LCD display instead of the OLED panel it should have been. Thought it was a mistake, but it turns out an OLED panel is an extra $40 charge.Waited a week for them to order it and was willing to pay the extra fee. Eventually went to the shop and had it swapped out, but in the process they damaged one of the sensors on the front of the phone, so now Face ID doesnt work. They said theyd do some research to find whats wrong, and if needed, Id drop my phone off for a few days to have their micro-solder tech fix it, while I use a loaner phone provided by them. They were going to call me in a few days to schedule this.I initially went to the shop on January 25th. It is now March 5th, and I still havent received a call asking me to come in so my phone can be repaired. Have been texting and calling them all throughout, with repeated promises that theyd get back to me soon. Texted the owner again this Monday and was told hed contact me in the next day or two. Its been three days and Im not very hopeful. At this point, Im not sure Id trust leaving my phone with them, because Im not sure when Id get it back.I understand the owner has been having some difficulties outside of work that make him unavailable, and I sympathize with that. However, theres been hardly any communication, and after weeks, my phones Face ID still doesnt work thanks to whatever happened during the repair. At least they didnt charge me the extra fee for the OLED...PS. At least post accurate hours! Stopped by at about 4pm a couple weeks ago, on a weekday, and the place was closed? Okay.

Er
Review №44

Walking into this place thinking “just another phone repair store” well let me tell you the service that Zak provides is unreal. I reside in San Diego but will continue to do business with Zak on all my future electronic repair needs, no doubt. I’m a loyalcustomer for life and a huge advocate when it comes to quality and genuine service that Zak is putting back into this industry. THANKS ZAK !!

Ry
Review №45

I looked them up on Google when my girlfriends phone wouldnt charge. Zak was able to fix it when other shops said they couldnt and had amazing customer service. I will definitely be back and would for sure recommend him.

Am
Review №46

I needed to have my LCD screen repaired on my Samsung galaxy. After calling around to a few places in Riverside, I called Ivium.io and spoke with the owner, Zak. The part I needed was in stock, and Zak was able to repair it that day and at a lower price than other stores in Riverside. Additionally, Zak is very nice and attentive, and makes you feel as if you are his only customer. I would definitely go back and recommend to others.

Br
Review №47

I walked in off the street and Zack greeted me immediately. After a couple minutes, he told me that he could repair my phone without a problem.My phone is an older phone that is no longer being made (Samsung Galaxy Alpha). I have been to a couple other shops who told me they couldnt fix it unless I found the parts myself.Zack got the parts and had it fixed pretty quickly.

Sh
Review №48

I didn’t like how the parking wasn’t convenient but when I walked in I loved the vibes I got. I think it was Matt that helped me (not sure tbh) but I walked in for messed up speaker (after attempting to fix my own phone and I ended up running ) the guy was so friendly and he straight up told me how easy it was to fix my phone and didn’t charge me. Highly recommend this for people with phone issues

Ku
Review №49

I cracked my phone and the guy that works there, Zak, took care of me right away. I could tell that he was very diligent with his work because when I got it back it looked brand new. I highly recommend coming here, this place has great prices and they are very quick.

Je
Review №50

Great service with a smile. His workmanship is phenomenal. Honest professional and reliable!

fr
Review №51

Not long ago, I noticed that my charger port to my IPhone 6s was not working properly. The cables seems to be consistently flimsy and was having a hard time keeping a charge. I was looking for a local shop to check out the issue and came here to Phone Home.I talked to Zak and he mentioned that he was about to get it done in under an hour. I figured I can go next door and have a cup of coffee while he took care of the charger port.Finished my coffee, came back to the store, and in less than an hour, had a brand new charger port installed.Zak was very attentive to what needed to be solved. Found the problem, said no problem, and solved it.For any cellphone needs, come to Phone Home, talk to Zak. I’m definitely coming back for anything that has to do with phone repair.Very knowledgeable and professional.

Da
Review №52

Went in to get a screen fixed, was extremely professional and very knowledgeable. Explained risks and reasons for replacing screen. Also got a discount on a screen protector for purchasing the screen replacement. Overall amazing experience and joule reccomend to everyone. Will only go here from now on for phone repair.

Mi
Review №53

Zak is very personable and customer oriented. My phone had water damage and he was able to pinpoint the problem which required a new screen. He fixed the phone without losing any of my pictures and data. Highly recommend this place, very reasonable prices.

Kr
Review №54

Just want to let everyone know these guys are so nice and fast and the price was awsome go down and check them out my sons always brakeing his phone and they fixed it for a good price ...thanksKristal.Miera.

Sp
Review №55

I would definitely recommend this place to everyone I know great service great guy. With good prices!

La
Review №56

Friendly staff and my Galaxy S8 was repaired at a fair price and on time; faster than what other shops were quoting me. I will definitely be visiting again.

Da
Review №57

Don’t let zak Work on your phone, he gave me my phone back worse then when I took it in. The battery he put in was not hooked up right he left 8 screws out and gave me the wrong screen. He completely wasted an hour and a half of my time . To make it worst I called a head and he said I have those in stock, in fact I believe he said I keep those in stock. So I took my phone to a better place. A big thank you to iPhone pros in riverside..

An
Review №58

Went in too fix my broken S9+ and left a happy customer. Thank you so much! definitely recommend this shop to others!

Er
Review №59

I was in Riverside for business from out of town. At the hotel, I dropped my iPhone from a table and shattered the screen. These guys took my phone and replaced it with a factory quality screen + coating within 1/2 an hour. I would have been completely lost without my phone and without their help. They did an excellent job at a reasonable price!

Bo
Review №60

Nice Service with acceptable price! Solved an unusual issue for Samsung S7 system reboot. Nice experience with Zak

Du
Review №61

It took them almost a month to fix my broken screen. Every time I called, the person said they would call me back and they never did. When they finally fixed my screen, it turned out to be smaller than the original screen so now my phone has a gap between the screen and the frame

Ru
Review №62

Very professional and I love that if you need parts ordered you get a text letting you know when its delivered. Thats something no one else does..

Ch
Review №63

I called about my husbands phone, gave the model number and was told to bring it in the following day for repair of the screen. After finding the inconvenient location, we dropped the phone off and were told to return 2 1/2 hours later. No biggie, I found some stuff to do to kill the time and returned to pick up the phone after 2 1/2 hours only to find out they didnt have the screen in stock and couldnt do the repair. No phone call or anything- super disappointing and half a day wasted.

Na
Review №64

When my phone’s screen shattered, Zak at Phone Home stayed open late to fix my screen; unfortunately the screen used as a replacement was a bad part, but Zak went the extra mile to make sure the situation was rectified immediately. Phone Home was cheaper than going through the Apple store, and their quick & personal service can’t be beaten. Thank you!!!

er
Review №65

I experienced a great service, I Highly recommend ivium smartphone repair. Excellent service.

Mi
Review №66

This is my second time using the service that ivium.io provides . Zack is always a pleasure to deal with from setting up the appointment to getting the service done. The prices are fair and the quality is very consistent from customer service down to the repairs . Thank you zack for your time and business. I’ll try to be more careful with my phones, but it is a true peace of mind knowing your here to help . Thank you for the quick service and getting me out before the meter expired :)

Oc
Review №67

Zack, the owner is great..fixed my phone on time as told.

As
Review №68

Would recommend 100% to everyone. Will not go to anyone else they are great and super fast!

Da
Review №69

I really recommend Zak to my family wen it come to phone or screen repairs he knows his stuff I really recommend him before going somewhere else humble and good customer service say David sent you ✌🏼

Tr
Review №70

Excellent service, repairs completed in a few hours, flawless. Cost is reasonable and the owner is highly skilled and just a really nice guy, so it’s overall a 5-Star operation and I highly recommend them for cracked screens, battery replacement, and other cell phone needs.

An
Review №71

Zak was great at repairing my iPhone 7 screen and lcd. I had it repaired previously elsewhere and the parts were not of quality. This place has the best quality lcds and screens. Don’t go anywhere else for a slightly lower price the work done here and parts used here are well worth it!!!!

Ga
Review №72

Super friendly and provided a quick excellent service. Was in and out of there in less then 20 mins.

Ha
Review №73

I work downtown Riverside. When my iPhone fell and the screen broke 😭😭😭 Im so glad this was so close to the inn! The tech was super nice and fixed my phone THE SAME DAY! Also bought a few marble iPhone cases lol!

Da
Review №74

One day I had accidentally dropped my Iphone 7 which resulted in the screen shattering. Afterwards it would turn on but the screen was not responsive. I didnt know what was wrong with it since I dont know much about phones or their components. On my laptop I began to search for repair shops, and lo and behold, I came across this one! I was drawn in by the stellar reviews which led me to believe that it was a great place to get a phone repaired.I called the store and the owner, Zak, answered my call. We had a quick exchange of my little dilemma and he gave me a great quote that was very reasonable and he informed me that my screen and digitizer needed to be replaced. I headed down there and Zak had taken care of the repair within the same hour! I was quite satisfied with his expertise, the prices, the establishment, and the professionalism that Zak and his team possess. I would recommend this repair shop to anyone who winds up in a similar dilemma!

Ro
Review №75

I definitely recommend Phone Home. So far I have brought an iphone 6 and a 1st generation ipad, both had cracked screens. Zak is efficient and knowledgeable with great customer service. He let me know through text, phone call or email if there was any extra services and fees that he came upon on that was not discussed previously. In the case of the iphone 6, it turned out to be more than just a cracked screen. Zak let me know ahead of time before he proceeded to work on the phone. Not only did he do a great job fixing the problem, his prices are very reasonable. One of the things I like about Phone Home is that it is really close to where I work. The location is convenient. I drop the phones with Zak and a few hours later It is done. No need to wait for days to get my stuff back. In conclusion, Im glad I found this place.

Ke
Review №76

Zak and his team are amazing. Such quick turnaround with repairs and good prices.

bs
Review №77

Quick and efficient screen replacement. Very convenient location if you work/live in the Downtown Riverside area.

Me
Review №78

I brought my note 8 there to replace my charging port and they were done fast.Now everything is working.

Jo
Review №79

Zak was very helpful, went right to fixing my phone, was super quick, and until now I have no issues with my phone

Do
Review №80

Highly recommend this new phone repair shop in downtown riverside to anyone looking for quick, cheap reliable service.

tr
Review №81

One of these workers took my phone and i havent got it back since.

Al
Review №82

Exceeded my needs above my expectations! Great customer service !

Wa
Review №83

Always great service and good prices. Support local business!

Ge
Review №84

Fixed my phone for a great price timing and service

Ra
Review №85

Fixed the camera on my Google pixel 3A the camera was messed up and out of all the cell phone repair shops I called in Riverside he was the only one who had the parts on hand my phone and it only took a few hours to fix will definitely be coming here for my future HIGHLY RECOMMEND IT 👍👍👍

Om
Review №86

Knowledgeable and friendly staff. Super quick service.

De
Review №87

Great service, best price i could find

Ju
Review №88

I recommend this place zak was Very quick and friendly person

GI
Review №89

Thanks zak ! I recommend this place 10/10

Ri
Review №90

NEVER GO THERE

Jo
Review №91

Really good service, and fast with the fix 👌🏼👌🏼

Lo
Review №92

Great customer service !

Da
Review №93

Zak was very helpful!!!

Ch
Review №94

Good customer service

Lo
Review №95

The dude in the motorcycle helmet slammed the entire staff!

Information
24 Photos
95 Comments
4.7 Rating
  • Address:3649 Tenth St, Riverside, CA 92501, United States
  • Site:http://ivium.io/
  • Phone:+1 951-389-4136
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
  • Smart shop
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:12–5PM
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