So I went in about a week ago to have speakers installed in the front and rear of my vehicle. Once I arrived for my appointment the owner let me know that there was a waiting area for customers. I politely declined because I wanted to sit in my car. I started chatting with the technician. The conversation was awesome. Very deep and knowledgeable. The owner and his wife walked by several times while we were talking and I honestly thought nothing of it until the technician was pulled to the side and told that he would have to move my car into the bay because they didnt feel comfortable with me sitting in my car during the installation, because the car was running. I had the car running to utilize the air conditioner. Halfway through the installation, the technician asked me if I was cool with paying for the service before it was complete to ease the nerves of the owners. I was shocked but it wasnt a problem for me to pay before the service was complete. If I had known, I wouldve paid for the service before the technician even started. A few days later I noticed the sound wasnt coming through my front speakers simultaneously, and the rear side panels were not pushed in correctly. I returned and the owner had the tech fix the speaker problem. When I asked him to push the side rear panel back in I noticed the owner, once again pulled him to the side to speak to him about that. Needless to say, this experience has been very awkward and personally I dont think I could ever recommend this establishment to anyone because if this.
When I tell you they are the truth! Customer service was awesome and they more than impressed me with their work that was done. I got more than what I came for and the pricing was amazing! Highly recommended!
Vicious Sound and the staff are exceptional, professional, kind, efficient, and knowledgeable. They have my system sounding wonderful and clear with no problems. HIGHLY recommend and you will NOT be disappointed!! Money well spent!! Happy customer!!
Excellent customer service professional work & great finish product
I love love love this place. The owners are very warm and welcoming. They will treat you like family and cater to every want and need. I had a couple of problems with figuring out what I wanted and they were able to help me get my music to my liking. I definitely will be returning if I need to. I highly recommend everyone to go check them out. They are fast and efficient. And if something isnt right, just go to them and they will help you out with no questions asked.❤️Bre
I would recommend this place to anyone that is trying to upgrade their radio system in their car or truck. The owner and his wife were very professional and the bonus part for me was his wife was very welcoming. I just love her spirit and I just went there this morning 5-7-2021. Even though they were booked for the day. They took me in and got me out before 6:30pm. I am loving the new sound that my JBL is giving me in my car. I am so grateful and thank you again.
Called all around for weeks to get music installed in my 64 impala & nobody was willing to help until one day I called vicious sound and spoke with rico, he knew his field completely! Anytime you need subwoofers, amplifiers, just music for your vehicle period they’re the ones to go to! Thanks again you guys!
*****UPDATE******Went back a second time for another radio and got EXCELLENT SERVICE! Very professional, courteous and welcoming! If you are seeking a professional friendly knowledgeable sound crew this is the place for you!!!----------------------------------------------------------------------------------------------------------------------I am very pleased with the service from Vicious Sound! It is a family run business very friendly, fast and efficient service. I recommend them for all of your audio needs!!
Most detail oriented technicians I have encountered. They did amazing work on my BMW that would have cost a fortune at the dealership. My new system looks and works extremely well. The customer service provided by Mrs. Regina was unparalled and I felt right at home immediately. Professional quality work at an excellent price
The best shop you could possibly find, super great and outgoing people with a lot of knowledge. They have worked on multiple vehicles of mine and it’s always top quality. They always answer any question i may ask while making it easy to understand. Couldn’t ever find a better shop than Vicious Sounds.
Best experience I have had in years. Both the Husband and Wife were polite and had the best customer service. They were very knowledgeable on helping me decide what I needed for my vehicle. Cant wait for the installation.
Service was done April 7th, 2021 and they are very knowledgeable and understand exactly what kind of sound you trying to accomplish. Very friendly and kind couple. Awesome quality work and I will definitely be back for more!
I stopped by this place just to check the prices and how long it would take to finish. The prices were very reasonable and he was even able to squeeze me in on a Saturday!! He did a great job on my tiny. While I was waiting for him to finish I chatted with Ms Regina for a while and I have to tell u she is the sweetest soul! She waved at me like we were family when she first saw me. Then we stood and chatted and laughed like we were girlfriends. Great place great energy!!
I love vicious sounds if youve ever did business with them you would know that they are great christian loving people who gives A-1 customer service and the husband is great at what he does
My assistant asked me for recommendations for a reputable audio installation company, and I recommended Vicious Sounds thinking that the customer service provided during the purchase and installation of my system would be continued, and it was not. She had purchased and installed, from them,a radio, and four speakers. Less than a year later the radio is sliding around in the dash, the volume knob does not work, and the speakers are popping and rattling. All G could tell her was to use the remote or come back so he can look at it, but if he looks at it and something is wrong with the radio then it will have to go back to the manufacturer, but hed charge her to uninstall the radio. It was no use for her to even ask about the speakers, because we could see how the response was about the radio. The only reason she called is because we are having the same problem with our radios, and we purchased the radios from them, and theyre two different brands. I patronized them, because their prices were better than Radioactive, but had I known my system, and service would turn out this way I would have just paid the extra money. I have a few company vehicles I need systems upgraded in, and I know where Im NOT going!!*Response*My assistant didnt ask for a replacement or a refund. She asked for the radio to be looked at and diagnosed. She was informed that if he looked at it and the problem was the actual radio itself then it had to be returned to the manufacturer. She asked who would uninstall the radio and he told her he would but for a service charge, which is ridiculous. Considering the facts she purchased the radio from your company and had it installed by your company, you verified that the product was yours, and it was your suggestion for it to be sent back to the manufacturer. The scenario would be different if she was disgruntled to the point of asking for a refund or a replacement, but those things she didnt do so the least you couldve have done was uninstalled the radio you installed.As for my system, I dont know why my radio is sliding, but I dont trust your business enough to even inquire. Like I previously stated, I know where NOT to go. You have a blessed day as well.
Definitively a satisfied customer from Louisiana!!Vicious Sound came thru on my brand new QX80 Infiniti (i.e. HONEY)!! Absolutely love his work!Customer service was complete excellence!I highly recommend...deserving of more than 5 stars!💕💕💕
Had my tent done here... great price and a super great job!!!! Excellent work!
This place is awesome Ms Regina and her husband are some of the sweetest people I know. I was referred there by my sister in law and brother. She walked me through showing me the different sound system and helped me pick out the perfect one had it installed today 05/16/2020 and I love it. Will definitely be going back to pick out some new speakers. Love them a customer for life.Gloria
Ms. Regina and her crew were very nice and professional. Once we showed up and got what we needed for a radio install, they were able to start on the installation ASAP. The cost was very reasonable. I’m glad I found this place. Love the quality of their work. I will definitely recommend them to others.
Great customer service plus good affordable prices and no cap my music beating!!✊🏿✊🏿✊🏿✊🏿 This is Black business at its finest and it’s truly appreciated I recommend this business to anyone looking for quality work with integrity and ❤️
Listen!!!!When I tell you professional, nice, courtesy, inviting, prompt and more importantly quality of work is absolutely OUTSTANDING!! The young lady at the counter was exceedingly pleasant, the young man installing me radio with backup camera was knowledgeable! He promised me it would be completed in 3 hours... I dropped my truck off and 1.5 hours later they called for me to pick up my truck.... Im bringing my mom car to get a new radio! They have serviced what is now a life long customer. Did I mention they were easy on the pockets too! A must shop business!!
I came to vicious sound. To get a car stereo put in my car and they did a great good .
Awesome experience. Brought my Tesla in for a tint. They did a jaw dropping job. Very efficient and so easy to get along with as it should be. Stayed around over an hour just conversing with them and other customers. There is really no reason to go anywhere else. Highly recommend their services.
I came in to see about upgrading my speakers in my car. Yo this man knows what he is doing. He was speaking a language I wish I could understand. I had an issue and he fixed it. This guy really went far and beyond what was expected. I hated I went somewhere else first to get my initial install. Recommendations will be coming from me. Kudos to what you guys do. Oh and I forgot the prices are unbeatable!!!!!!
I absolutely loved the team at Vicious Sounds! I will definitely be doing more business with them! They provided their window tinting service for me and I am in love with my vehicle even more now! I was the last customer of the day! I misunderstood the information given to me earlier that day and came back and there wasn’t any available service slots left for the day but they took care of me anyway! The service wasn’t rushed! They took their time and I am just in 🖤! I definitely recommend them for all of your audio and window tinting needs! They are an amazing group of people very humble and skillful! Thanks again for providing awesome service. It’s very rare these days!
Itd been 1 month and 2 weeks Id been without a radio. Vicous Sounds helped me find the best system and it was so affordable! Honestly, I feel as though I got the best deal ever. You have a repeat customer and Ill be sure to recommend your shop to any and everyone I can. Id like to add their customer service wad personalized, friendly, and apt. Thank you so much to Ms.Regina and her capable husband. You guys helped me so much today.
Vicious sound hooked me up friendly people take care of business.
My experience with the company it was outstanding.The customer service was perfect. The pick up time was early and a squeeze me in.Thanks again from Di’Jon
They NEVER PICK UP THE PHONE ALWAYS CLOSED BUT THE LADY THAT SUPPOSED TO BE IN THE FRONT IS ALWAYS IN THE BACK SITTING WITH THE GUY THAT WORKS ON THE CARS. How is anyone supposed to get Business done if they never in the shop
Very great people who will go above and beyond to get your sounds right they put a smile on my face go see them
I was recommended to this shop by my co-worker and I must say these guys are knowledge of the work. I came to tint my car and get a radio. After talking to them I ended up putting on a remote starter on my car. The price is very reasonable and the work is excellent.
Had a remote start install works perfectly would highly recommend this company i love it
Man, when I tell you they took extra care in installing my radio. He had to do extra things to make it fit. When he finished, it looked like it was installed. The customer service, you cant beat it. I wish I would have went there first, instead of riding around to different shops who said they couldnt do it. Vicious Sound got my business. They also do tint. Thats next week!!
Very courteous prompt service. Excellent customer service. I love Ms Regina’s attitude, she is so humble and caring for whatever your needs are when you walk into the shop. I got a Dodge Challenger tinted and was nervous about the back window bubbling up, Mr G assured me that it wouldn’t bubble due to him taking his time to smooth out that whole section! So far no problems and I am very happy to have went to this location!
Love this place 😍😘❤️, G an his team are the best at what they do including his wife. The prices are worth it an they tell you exactly what you need to have the sound you want. Found out about them on Christmas Eve for my fiance, he has had to change out a amp the door speakers and add another amp plus a battery. Now hes loving the sound in his crown Victoria all thanks to Vicious Sounds.
These people are amazing! Not only did they direct me there when I got lost but I showed up five minutes before they closed and they still welcomed me in with open arms. I didn’t feel as if they were trying to “take” my money but instead trying to work with me after explaining my needs. They had everything there that I needed and upon checkout they even went ahead and installed on the spot and stayed an additional hour past closing because I lived so far away and was unsure when I’d be able to come back. I will definitely be coming back if I need any further items and I recommend anyone and everyone to go here as well. Very homey and welcoming!!!!❤️⭐️⭐️⭐️⭐️⭐️
Hey these guys are good. I had issues with my speakers. They cut my box and rebuilt it on the spot. Then when we thought it was done, I had a noise canceling issue, They knew exactly what it was and was able to fix it. At the end of the day, the price was great and their knowledge was spot on to fix any issue. I would highly recommend them to anyone. Thanks
Horrible! No one can up the phone? What kind of business is this?
I know yall are not open on Sunday and was close Saturday I got the voice mail! Thanks for responding Ill try again sometime this week! THEY DO AMAZING WORK HERE THEY HAVE DONE ALL MY CARS NEVER AN ISSUE! THX
The lady in front literally was sooo sweet I couldn’t ask for better customer service. She went above and beyond to make sure I was satisfied and helped me find what i need, The service was quick and easy!!!
Friendly staff, great work and services. I got my windows tinted, and they gave me a time to come back and pick up my vehicle. Very convenient location, because there are other places around this business that you can shop and eat while you wait on your vehicle. I highly recommend this establishment. The prices are the cheapest.
Hi Ms. Jordan, we were so happy to help you today. I think you were trying to leave a review. Just click on reviews and you can leave the same post. Again we thank you so very much and it makes our day to know that weve help so much!
Had them put my sound system in and they did a complete system in one day. Very professional installed and new exactly what i need for my truck. Constantly getting compliments on the clarity of my system. Would recommend to everyone.
These guys are wonderful..they help u choose an figure out really wat ur lookin for n sound and ect.... prices are very affordable and reasonable.. i been twice an hav another appointment nxt week for camera system hook up.. I recommend them if you’re looking for quality..
This place is very slow. No one communicates with you. Just walk by customers like we are flies on the wall. Said we would be in and out. Two people trying to work in three cars at one time. Sat up here for 5 plus hours. Will never be returning or recommending. Money Hungry People!!
G and his partner and his wife Regina were the consummate professionals. G asked for our requirements and then made suggestions that were appropriate for our needs. Vicious Sound went out of their way to give us what we needed at a cost that was more than reasonable. We will continue to use them for any automotive stereos, backup cameras, and speakers going forward.
I would highly recommend this place for your car audio. Very respectable and patient. They will go out there way to make sure everything is sounding good for you. I have two more vehicles Im going to take there because I was so pleased with there work and prices are very reasonable.
Super clean and rediculously fast!! Our service was handled with ease from super knowledgeable professionals who helped us pick exactly what we needed and even educated us about what we didnt need for what we wanted. Extremely happy with Vicious Sounds and highly recommend!!
Got my radio installed on yesterday 11/18/19 and they were VERY patient with me, I did not know what was needed for a used radio and they helped me. All three of the guys were professional and friendly and the prices are very affordable. Vicious Sound just gained a client for life!!! Thank u guys soooo much.
Yo I’m very happy with my Service then are very professional an they get the job done
Nice quality work, fast, knowledgeable with affordable prices and very friendly...they was booked that day and still managed to fit me in
Took in my bmw 328i had amplifier & 2 10inch subs installed. Vicious Sounds service was prompt, the guys are knowledgeable. Their prices are reasonable. If you are looking for an audio upgrade consider this spot.
Terrible customer service & they dont answer the phone. I was quoted one price on Wednesday and then it changed to a totally different price. I just feel like he didnt want to do the work.Very nonchalant. I work too hard to hand my money over to someone who acts like they dont want it... especially when Im paying for a service.Bad business ethics!
Come check them out really did a wonderful job my f150 sounds great 👍🏿 will be back
I just recently added a Bluetooth component to my car and had it done at Vicious Sound and had the most wonderful experience. They worked very fast, had excellent customer service, have excellent prices and most importantly they did an amazing job. If you happen to need anything sound related check them out!
Outstanding service executed in a very timely and professional manner. Superbly knowledgeable in the sales and installation of top of the line sound systems with equal expertise in window tint installation. Would highly recommend to all my friends and family.
Very professional, polite and caring in handling your vehicle. Explained any and all details pertaining to work needed if needed. Was a pleasure doing business here. Im completely satisfied.
I had my tint done there about 3 weeks ago and will be getting my sound system updated. I enjou my visit to the shop and the staff were very helpful. With explaining and answering all of my questions. Looking forward to seeing them in another month.
Excellent service. No complaints at all.
My go to place for windows tint. I have gone to this place for years and recommend it to all my friends looking for a tint. Price is very good and service good also.
What can I Say ? They were soo respectful and knowledgeable about everything . They steered me into the right route into getting what I wanted and needed for my speakers. Prices are very reasonable and I have nothing but respect for G, His Wife & His crew . Thank y’all soo much, I’ll Be Back To Get tint and more speakers installed.
Omg the work speaks for itself ! My 2nd vehicle I’ve had done here. Service is awesome as always & I’ll always come back and I suggest others come give them a chance.
Great prices that are fair and honest. top notch work that is quality
Best location for auto needs in Atlanta....I’ve enjoyed years of great service with all of my cars.
#GirlsRule ‼️‼️‼️ My car sounds great ‼️‼️ Friendly people, plenty of entertainment, etc.. I’m excited.UPDATE :: It’s been 4 months and my car is still beating strong as if they just did it ‼️‼️‼️
Very professional staff, nice prices, and work gets done in a timely manner over here. Highly recommended!!
They do really good work, but I am disappointed that a 11 dollar tool set came up missing after my install and the sad part is I didnt even leave my car there I was there when they done the job. So if you do go make sure your belongings are put away!!!!
Very CLEAN bathroom, the guy is very knowledgeable.
The guy who owns this place is fair and very nice. Hes knowledgeable about car audio and reasonably priced.
Very nice and welcoming place to get work done to you car. The best!!!
Excellent craftsmanship install on my stereo and door handles.
Professional work, great prices and a friendly staffI highly recommend them
Definitely recommend these guys
The best servicein the A they not tryna RIP you off and get the job done fast
The staff do a great job and the owners are very nice people.
Great place to get your stereo booming!
Went in and was met immediately by G and his knowledge of products and his customer service and professionalism was awesome ! They got me in right away and took great care of me and the prices are very fair, I would recommend this shop to anyone and im sure that them and myself most certainly will do business again !!!
They did a great job installing my Kenwood Stereo in My 2011 Ford F150 it wasnt easy for them to do it but it got done
Trash...dude that owns the place obviously dont care for his customers... the guy is trash.
Excellent work and great staff
Eh. I’d let the wife handle the customer service that’s all I have to say.
Fast and efficient. Many thanks to you !!!!!
It was good, very professional
This is the only place I go to