Turbo Threads does great work! If you need embroidery, shirts made, uniforms or promo items, Turbo Threads can get things done. Their staff is friendly and will walk you through the process of your order with ease. Paul and his wife are wonderful individuals in our community and I support their local business!

Had a custom patch made for my Birdie Backpack. They made it in a short time, and exactly as I wanted. I am very much pleased with their work and how friendly they were with me. They were happy to help me with my little project and they were bird lovers too.

Absolutely the best customer service and timeliness. The effort and quality on orders and the end product are amazing. Support this local business and promote them! You won’t be sorry!

They are simply the best! Courteous, polite, professional, efficient, and willing to work with the customer with extenuating circumstances! I have never had such great service in Rio Rancho let alone the entire state of NM! There is no customer service superior to theirs! Product was amazing and beautifully finished to exact specifications! I could go on but you have to simply experience Turbo Threads for yourself! Thank you to the staff!

Thank you for my vests, you guys are awesome, I will be a customer for life, high quality work, excellent customer service, friendly and fair!

This sore is so amazing they make our polls for my work and do such a great job. They are always so friendly and helpful.

Very professional! I totally recommend Turbo Threads.

Not professional quality. I could have done better at HOME! SEE MY PICTURES. The image on 8 out of the 11 shirts were either crooked, off center or too low. When I expressed my concerns on the work that was done, Paul got very offended and became rude. I did not want my money back (which they did offer), I just wanted the next order to be done RIGHT. Pauls excuse was Im only human. Pauls solution was giving me my remaining transfer sheets and suggested I go somewhere else. Too bad he couldnt just do a better job.

We love Turbo Threads! We have been using Turbo Threads for many years and Paul and his wife have been fantastic. We have a small travel agency and we like to have nice shirts with our logo. Turbo Threads has created several beautiful shirts! They are so good about helping us select the color of thread that will contrast the best with the color of the shirt. We have purchased many of their quality shirts as well as we have brought in some of our own shirts. We have also had some beautiful business cards made, purchased promotion items for our company and many other services they provide. Their prices are very comparable to other companies including the ones on line and we feel good about buying local and getting friendly and personal service. We highly recommend Turbo Threads for all of your personal and business needs. They can embroidery almost anything, create fantastic business cards and they have several promo items!!! They even embroidered Christmas stockings!

Amazing Customer service, very high quality and more than professionals! Best place i would go to get some embroidery done to my caps, and hoodies! They have a variety of things they do! They won’t disappoint and that is a fact! Love this place and has earned my respect and loyalty! Thank you Turbo Threads! Best in Rio Rancho! WOO HOO!

Turbo Threads goes above and beyond for their customers. Paul and Joy have a passion for what they do and it shows. Their customer service is the best! The quality of the products they sell is excellent; you definitely get your moneys worth. Dont delay, go see them today!

Awesome folks to work with, inexpensive yet no sacrifice on QUALITY or CUSTOMER SERVICE. Do yourself a favor and check them out before you choose someone else! You won’t be disappointed.

If I could put more than 5 stars I would! Paul and staff make doing the boring business of creating shirts and jackets for my employees fun, easy and QUICK!!!! All I have to do is email what I need, size, color, style etc and with in a few days, an email to pick up my order is ready. I appreciate the prompt service I receive every time I have a order. So refreshing these days!

I found the staff at Turbo Threads to be very helpful and easy to work with. I ordered t-shirts with a relatively complex design for the pocket area and they worked with me to make sure that the design came out the way I expected it to. The order was finished in good time, before I needed the shirts and I am very pleased with the service I received. Thank you Turbo Threads!

We have been using Turbo Threads for years now for all of our business uniforms and apparel needs. Also my daughters school uniforms. We have always received the most upfront & honest customer service from the owners Joy & Paul. Thank you Turbo Threads here’s to many more years to come! Keep up the great work. Your friends at Moore Quality Air.

Great service ans fair prices.

The most flexible and affordable shop ever. Great community supporters as well! They have done each of my kids letter jacket embroidery, t-shirts and polo for employee events, and church events. Always lowest price and perfect execution.

So helpful! We are starting a new business and were very particular about the uniforms we wanted. The owner was very patient and attentive.

Love this place, best place in New Mexico to get things embroidered and printed. They are very nice and helpful.Will always give them my business over any other embroidery shop in New Mexico.

Im a student and I came here, super excited, to get my Letterman. I had an awful experience, they were very rude and disorganized. The Letterman lady was never there to help me and they didnt have patches I wanted and complained when they offered to make the patches. Everything was very limited and I couldnt make the jacket I wanted. I would not recommend coming here to get any embroidery done.(I would give zero stars if I could)

Paul and his staff were helpful, positive and did a great job in helping me get some shirts together for a client. The quality and embroidery were outstanding and got to me on time, even thought I was a bit late in getting the order in. I love the work TurboThreads does

I came in today to have my daughters name embroidered on her dance bag. Said to them I needed it by Monday. And both ladies there were like, Eeeeeeeeee, were two weeks behind and that they didnt think they would have it done by then. When I explained to both of the ladies there that I was trying to be a superman of a dad and that I was trying to make my daughter feel that she has the best dad in the world, and when they saw the disappointment on my face, the lady that does the embroidery said to me, Ill do it. I have to stop the machine anyway in the middle of an order anyway so yeah, no problem. well take care of it and have it to you by your daughters birthday. Now before I went to this store I had read this one bad review from this lady by the last name of Lucero. And let me tell you, the customer service I got today and the compassion I received today from these folks that dont know be from shy-nola, well let me tell you that lady from the bad review doesnt know whats she talking about or she herself must have had a bad day and blamed these poor folks. Cause these people by the names of Rachel and Joy are some of the two nicest people I have ever met. And then the owner came out to talk to me, Paul, God, What a nice guy. He carried a conversation with me like we had been friends for life. I felt so comfortable there and to move things around for me to impress my daughter and for me to see a smile on my daughters face for her birthday, well this means so much to me. And its because of the customer service I was given at Turbo Threads. That mean old lady from that last review was just an ugly person. I will tell my friends my neighbors and the whole world to come do business here cause these folks are the BEST!!!!!. Thank you Rachel, Joy and Paul personally. Jayme

Great service. Reasonable prices. Couldnt have been better!

Customer service and speedy

Good work but, be prepared to wait for your order !

Great business cards. Good prices. Nice lady.

Keeping business local is always my goal. As a fellow small business owner I understand the challenges on both sides when a customer is not happy. Unfortunately and fortunately, I have more knowledge as a consumer and professional due to the industry I operate. My interactions with Turbo Threads (TT) has been shocking and my business transaction disappointing. I always do my research. TT insistence on standing behind poor workmanship where 1) they had not yet even taken the time to inspect my complaint and 2) when they did, actually admitted that their work, the embroidery on a jacket, was at least an 1/8 of an inch off and acceptable to THEM (not the customer) speaks loudly as to why consumers need to stay away from this business. TT actually audio and video recorded, and harassed (dirty looks, sarcastic remarks, yelled at - 3 team members all together behaving the same way) the poor runner who was tasked to deliver the jacket at issue for their inspection. Why come back two days later and ask to inspect the jacket if their decision not to stand behind their work had already been made 2 days ago? They have also tried to use the fine print and signs all over the store as their basis for not reimbursing the cost of the jacket they damaged. TT says embroidery is an art form and a manual process that requires straight lines and seams, even going as far as saying our jackets were defective because we didnt purchase the jackets from them. All jackets were Spyder and The North Face branded. Apparently the purposeful slanted seam on the back of the jackets was not something to tell us would be an issue for them before taking our order. In fact, 8 out of 9 jackets were fine and within an acceptable range (to the eye not actual tape measure). I find it hard to believe that TT continues to ignore reasonable responses to their excuses. Instead, just coming up with another excuse. TT offered to embroider another jacket for free but would not replace or reimburse the cost of the jacket they ruined. Why would we trust them again to ruin another jacket when they believe they have no requirement for accountability regarding their workmanship? Because a customer supplies their own jackets and the outcome is an art form? TT also offered to refund the $12 we paid to embroider a $90 jacket. Does this sound fair to you? Read their fine print, which is vague and in totality they dont follow themselves. We even asked for samples to approve all work before hand. Apparently this also doesnt matter because TT still feels that they can show you a proof, including the one we got on actual fabric, and do or provide something else or of lesser quality because they say their fine print allows for it. I was the purchaser and never was my signature required. From a business and legal perspective, you cant hold the fine print against someone who didnt even get it before hand. I based my decision to move forward on the proof provided. Although we are NOT all that happy with most of the jackets, a reasonable person understands there can be acceptable variances in any industry. The one jacket and embroidery at issue is not within reason and an acceptable variance. The list of excuses and blame goes on and on. Consider your needs and if 1/8 of an inch matters. If customer service and a materially straight embroidered logo also matter, then TT is not the business to work with. Posting the email exchange between us, and even the video they allegedly took of my runner would definitely show TT defensiveness, lack of professionalism, and customer focus this business has displayed thus far. Consumers do your research with embroidery. DO NOT TRUST TT. Keeping business local isnt always the best option when it comes to working with businesses like TT. Rio Rancho should be ashamed to have TT in their business community. What further due diligence could a consumer do to prevent a bad business transaction like this? Nothing.

Excellent company for all your printing needs

Great embroidery. Great customer service.

Bad customer service and poor quality.

Very happy with the results

10/10