Staff was knowledgeable to what I wanted. And even introduced me to new favorites. Bilal was phenomenal thanks man for everything! My new favorite Game Stop!

The manager is awesome and the store is clean. Shop here for anything video game related.

My boyfriend and I were so excited to see that the store had finally opened back up! The manager of the store was so kind and helpful and made the whole experience very pleasant and wonderful!!!

Really well organized, and super clean! The general and assistant manager are awesome, and are willing to help you find whatever you need.

Knowledgable imformative staff

Computers don’t work for trade ins

Very Good

Theyre closed and the buildings almost completely gone with just the walls and roof left

This GameStop not only has a lot more options than most, but is also staffed by some of the most helpful employees Ive ever met at a GameStop. The older gentleman (whod I assume [or at least hope] is the manager) is an absolute joy to speak to and provides excellent customer service without fail. Ive had excellent experiences here buying, ordering, and preordering games. Im so glad to have this location in the area.

I havent visited recently but this was our go to Game Stop until it closed but wait is it back open

Dan and Paige rock. This store is well worth the visit. Theyre always very kind.

Its like any other stereotypical game stop. Got me a lot of discounted merch. The person who tended to me was very dry in personality but otherwise it was a good experience

Not a lot of help need more workers fat guy very rude in there

Great selection of video games and collectables for all different platforms. This is my favorite gamestop in Richmond an will return.

Best gamestop in the world i have been to. Dan is the best employee i have every done business with.

My current home game stop. Always get great service from workers. They actually seem to care and help and arent just there

This is the best games stop in town. Friendly helpful staff, and great selection.

Excellent place to trade in games, buy new games, game consoles, the whole nine yards!!!!

Parking at this location is so tight, parking spaces are unrealistically spaced. The store is well stocked with latest releases, staff is good too.

Great staff, always willing to help give friendly conversation. Store is organized and you can find some decent deals from time to time.

Ahh the home for gamers like me! This is your one stop shop for all your gaming needs, the employees are knowledgeable and will help find the right game that fits your taste

Knowledgeable staff and great selection. Its not the closest to me, but its the only store I go to.

Good

The new staff, 3months and closer to my review date are terrible. Ive shopped there as a member for years always great service until recently.

Fiendly, convenient, speedy service, knowledgeable about games. Great sale prices and choices on some games.

Every one there very friendly and great customer service

If you like games, Gamestop la your place!

Great staff, good selection

Great staff. One of the best Ive been too

A nice place to buy and trade games. Its good for games for a relaxing evening.

Great gamestop they are very helpful if you need help finding something and they throw awesome 2k release parties

Friendly staff, very helpful and overall a plus.

Great Gamestop! Great customer service! Very helpful unlike the one on Brook Road beside the Walmart.

Great location, easy access! Awesome staff. They always helpful and nice.

Men of all ages love this place. Anything you need for gaming they have it.

Always assist customers when needed, knowledgeable in every video game I ever asked about. Theyre mannerism is grade A and I love shopping at GameStop as a pro member.

Always has great deals and gives you the best bang for your buck on new used and exvkusives

The staff here are really nice, friendly, and helpful

Super helpful and very kind staff. Talked me into buying an Xbox One S but saved me a ton of money in the process. This is now my home store.

For any of the people still shopping at Gamestop, please reconsider. I went to this one today and the manager tried to trick me into buying a membership for more than she said it was. She misled me by saying the $15 membership charge showing on the checkout charges was wrong and that it was actually $4 so dont worry about it. After the total price still included the $15, I asked her about it and she ran the items all through the computer again with the same result. I pointed it out, and she pursed her lips, reluctantly removed the membership, and didnt say another word to me (she had been very friendly and enthusiastic until that point). Very unprofessional.

Employees were very helpful and professional to me, which was enjoyable, and they had all the games I wanted from the store at the time.

Very knowledgeable staff, any questions you have about systems and games they usually have the answer

Excellent service friendly employees couldnt ask for anything better. I Love It!!

Had lots of high quality used games and all the newest ones too

Only been to this store 2 or 3 times but everytime i have come thru things have been smooth and to the point.

I cannot recommend rating this Game Stop enough, 5/5 would rate again!

This place is okay. About what youd expect from a gamestop. Showed up here when they opened at 10am. I could tell the person behind the counter was not feeling reporting in to Gamestop at 10am. It showed. She wasnt particularly knowledgeable about the question I had (which was about joypad compatibility). Also, the parking here is terrible.

They found exactly what I came for.

Answered every question I had and everyone is friendly

Great guys working at the front.

Convenient location! Best place around to buy games!

Loved it here, & Dan is a excellent manager

I hate spending extra on things when I specifically say I dont want them

Great. Help

Good place tp shop

These guys knew the stuff. Appreciated their advice

They sold me broken product then told me it was my fult. I only buy games no systems

Get what you need and get out of this store because the customer is subpar.

Its GameStop. If you can, just go online for what you need. But its a GameStop.

Great service and used game selection

Always great customer service.

Dude was really nice and helpful

Got a game there preety good

Quick. Friendly. All I wanted.

Extremely helpful! Would always recommend.

Great place to shop for games

Very unprofessional, said they were done taking trades for the night right as the person in front of me was making a trade, then refused to take in a trade. Taking my business elsewhere. Gamestop always finds a way to disappoint.

Everyones a massive nerd. 10/10

Fast informative and professional

Thanx guys finally got my Nintendo 😍😍😍😍

Didnt Have What I Wanted.

Son found what he needed! Was in an odd spot for a Game S though.

Its a game store!

Very patience and helpful

Epic gamer experience here.

Staff was helpful.

There area can be sketchy at times but the staff is always helpful. Miss the one that used to be in Willow Lawn.

Littlr difficult finding things since they have so much merchandise all over the place.

Just a bunch of cheap accessories with logos

Good customer service

What about that Call Of Duty???🤔🤔🤔

Closest video game retailer outside of Carytown

Overpriced. Try ebay or Amazon

Best place ever

Good service

The wait in line was a little long

Nice people, tiny building

Not very well run.

Excellent service

They had the game that was needed

Good place

Nice spot

Do you need an explanation?

Friendly and aite

Great

It was nice

Knowledgeable staff

Worker was not friendly at all

Too high

Standard Gamestop.