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We Buy Cars Richmond
1518 Willow Lawn Dr #350, Richmond, VA 23230, United States
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We Buy Cars Richmond
Comments
Jo
Review №1

They were very helpful and communication was amazing. I highly recommend if you want to sell your vehicle. They are good with negotiating as well. Andrew provided very good customer service and he made sure to help every step of the way. Great company!!!

Mi
Review №2

I wish everybody handled business as professional and efficient as they do. I’m really happy with their service.

ch
Review №3

I filled out an inquiry to sell my car and received a phone call from Trevor. He was very helpful, and exceeded my expectations. He was straight to the point with everything. I wasn’t on hold for longer then ten mins. Ran into a hiccup but it was corrected and my car was picked up the next morning.... I highly recommend.

Ch
Review №4

Awesome Customer Service!! They gave me a higher price than any other company I called.. Everything was done fast and efficient! Tow was right on time and the driver was friendly and fast on removing my car. I will definitely use their services again!

Ra
Review №5

There was great communication . My car was picked up the same day I called, which was excellent. Thanks again!!

Da
Review №6

Really easy process Ive used them several times and each time they use great tow truck drivers and make the process as easy as possible.

Ta
Review №7

This is not a local company. They are not based in Richmond. Offered the lowest quote I received for my junk SUV. They behave as if they are doing you a favor, not running a business. The seller never pays title fees in Virginia but they claim that they are doing you a favor by taking care of the title transfer fees at no cost to you. They also say things like, Ive taken care of this for you. before they give you a quote. You know youre selling a car for scrap but they talk down your vehicle condition and try to devalue it before giving you a low ball quote. I felt like I was dealing with the worst kind of used car salesman.

Ma
Review №8

Punctual, professional, easy, simple. What else do you need when you deal with a car transfer?

Ta
Review №9

Was selling my car and went thru James. He was super helpful and communicated very well. He gave me a good price for what i was selling. Pickup went smooth and quick. Thanks James for all your help.

La
Review №10

I sold my 2005 SUV to these guys and it was a smooth and positive transaction. They even matched a higher offer that I got from another business. They took care of all paperwork. All I gave them were the title and keys. They picked up my car and towed it for free. Natalie was great. She dealt with me from start to finish. I would definitely do business with them again!

Mi
Review №11

They need to change their Google listing. I was looking for a part for my Infiniti G35. Whether intentional or not, theyre coming up under junkyard so its misleading. - Also, they are not a local business as advertised. All of this is highly misleading.

ta
Review №12

Very pleasant representatives. Gave fair price and made doing business easy.

Sa
Review №13

Great spot - we got our car picked up for free and they were super courteous and professional.

Ch
Review №14

These guys were great. Very accommodating. Their price was the same as the other two places called and their customer service out shone the the others. Something I can not say about the other two places called.

Kr
Review №15

Was trying to sell my car during nee years holiday. Cameron made it very easy to help me with getting a quote a d getting my car picked up and me PAID. Very easy process.

Ri
Review №16

Great service, worked with me on pick-up time. Also helped getting vehicle out of yard in order to tow. Thanks again.

Na
Review №17

Very friendly staff with excellent customer service and fair payment for your junk car in hampton roads. Reach out if you need to get rid of your old beater and they will hook you up!

Do
Review №18

I was very satisfied with my offer for what I sold very polite and very good customer service prompt pick up

To
Review №19

Easy to work with. Good communication, would work with them again.

Be
Review №20

They are reliable honest Quick fast & accurate !! sold my 2012 Nissan Versa as a junk car an the offer was more than enough ! I give them 5 stars for working with my hectic work schedule as we had to reschedule pick up !

Ch
Review №21

Great customer service! Very polite and professional!

br
Review №22

Very fast service very prompt and got the check in hand. Wish I could have gotten more off my car but overall I was happy with the service

Te
Review №23

I like to thank Nick and Jonathan for the experience I had with selling my car they made this experience easy and I also like to say they gave me a fell if I had needed to get rid of another vehicle I will call them you would greatly appreciate

Lo
Review №24

The whole process was super easy and hassel free. Went online and received a quote on the spot. Then got a call within minutes to have picked up. Car was picked up on time and received check on spot.

Ty
Review №25

Very professional and convenient. Would definitely recommend to others.

Ch
Review №26

Great customer service, fair price, and prompt pickup

Sa
Review №27

Great customer service and was professional. Came on time and paid what they said.

IV
Review №28

I had a very good salesman for whom was very helpful with the drive plus some of the tech stuff😎👍. 👍👍thumbs up on costumer service thank you Mr. LOUMANT WILLIAMS

Ke
Review №29

Customer service was great driver showed up quick. I highly recommend them.

Ri
Review №30

This review only applies to them if youre selling your used car that is in fine working order (I cannot comment on selling junk cars to them). They first offered me $150 for my car. Then when I told them I already had an offer for $5,000, they offered me $350 and tried to convince me I wouldnt get someone else to pay me that much. I ended up selling my car elsewhere for $7,000 several says later. At best, this place preys on low income people who desperately need cash ASAP by offering offensively low offers. At worst, they are outright robbing people of money that they could get at another business or by selling to private party. It would be funny if it werent so transparently disingenuous and slimy. Avoid this place like the plague.

Ki
Review №31

I was and very pleased with their service. Very helpful fast and accommodating.

Ja
Review №32

Tow truck showed up early with cash in hand. Easy way to get rid of unwanted vehicles.

Ta
Review №33

Very nice people. They gave me what i wanted for my car.

Jo
Review №34

Very fast, very easy process.

Da
Review №35

Evry thing went as planned. Very easy !

La
Review №36

Its Monday, 11:51 am, I just tried calling them. I got a prerecorded message saying stay on the line someone will get to you shortly. Well I hung on for two minutes. Clearly they are NOT open for business. Moving on...

By
Review №37

Great communication and efficient service.

Ta
Review №38

Great place to junk your car!!

Ja
Review №39

Simple process and very courteous.

Gr
Review №40

Very reasonable!!! Smooth process!!!!

Fr
Review №41

The sites are necessary and the application makes everything easy ... In that case the junk car

Information
1 Photos
41 Comments
4.5 Rating
  • Address:1518 Willow Lawn Dr #350, Richmond, VA 23230, United States
  • Site:http://webuycarsrichmond.com/
  • Phone:+1 804-980-7153
Categories
  • Used car dealer
  • Car dealer
  • Junkyard
  • Salvage yard
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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