Superior Auto is the best place for a vehicle. The GM Todd Knight went above and beyond to get me into the vehicle I wanted. They go over everything about the vehicle and all the paperwork and make sure they don’t leave anything out. They are the best!!! I love my Ford Escape and couldn’t be happier!

Todd knight was very friendly and professional. And got me in and done as quick as possible. Ty for getting me in a better and more reliable vehicle. I would definitely recommend someone superior auto for all there vehicle purchase.

My name is Todd Knight and I am the new General Manager for Superior Auto of Richmond. I grew up in Richmond and want to help as many of my fellow citizens of Richmond and Wayne County as possible. I will continue Superior Autos mission of striving to provide reliable transportation, financing options, and excellent customer service to earn repeat business. I ask that you stop in and give us the opportunity to earn your business and provide first-class customer service.

I would highly highlyyyyyyy recommend this place!!! They went above and beyond for me in locating the exact jeep I wanted. And getting us in it quickly! Thank you guys!!!! Todd is thee best!

They went above and beyond to help me when i needed it the most thank you so much

Superior auto really helped my wife and I this past couple of years. Todd and the staff are very friendly. They want to help people get a good car that works within the budget .

Hello I am writing a review for Superior Auto Richmond IN, Todd Knight has been working with me since October 2020 on trying to get me a car and unfortunately I was unable to get one. I took all the steps I needed to get where I am today, I went in again in March to try again I had a co buyer just in case because you never know well once again they wouldn’t approve me. Todd did everything he could to help out and told the people who approve people to get cars that I’ve been working really hard, got a raise at work so I went out to test drive my possible new car I get back and I was hoping for good news. I sure did!!! Todd told me I would have to apply myself no co buyer and see if that’s works it took a little while before we heard back but it finally worked I got a car on my own!!! Todd worked with me and helped me along the way it was a long process but it was worth it.Thank you again superior auto for all your help!!!

Great service Todd is a amazing guy to deal with

Very friendly they were great with walking us thru everything answered all question if they didnt know the answer it was gotten asap

Chad Holbert was very helpful and helped me understand what vehicle would work best for me . He explained everything to me and was friendly. I would definitely recommend to my family and friends thank you . I love my new car toot toot

Todd, the new manager, is absolutely amazing! Austin was an excellent help as well! My husband and I came in looking for a SUV. The selection was great! We were able to take advantage of some programs and promotions that they were running at the time (January) which really gave us the confidence to make the purchase. The first vehicle that we took home gave us a couple of concerns. We returned next day and spoke with Todd and he was very helpful and honored their three day exchange policy no questions asked. Both he and Austin took the time to go through the available inventory with us to find another vehicle that we liked. Not only did they make sure that we got what we needed, Austin himself drove from Richmond to Greensburg and back to personally bring us the SUV we wanted. When he arrived with it, Todd drove it as well to check it over to make sure everything was ok. Let me repeat, the GENERAL MANAGER personally drove our vehicle around to double check that everything was in working order. Todd truly cares about his customers and wants to make sure that you are in a safe, reliable vehicle. Still today(3-20-2021), the vehicle we purchased is running beautifully. No issues out of it whatsoever. I would highly recommend to everyone that if you are looking for a used car lot that cares about it’s customers and their particular situations, go see Todd. He really is doing his best to make sure that customers have a fantastic experience. He does not try to push a vehicle on you. He lets you tell him what you are looking for and shows you what he has available with that description. No guilt trips. No sales push. Just open honest communication and willingness to help.

Friendly staff and no pressure to buy a vehicle. Experience was quick and easy. Drove off the lot with a new (new to me) car the next day!!

Overall was a good experience! They were very helpful and professional. I would recommend to anyone.

Todd did a great job helping me get the best car I truly love it they are all great people there thank you sm Todd

Pay here, buy here, get rip-off here....nuff said.

The service was wonderful. Super friendly staff and very comprehensible polices.

Great service on house Todd is amazing

I bought a car from them a little over a month ago.So many problems. Now my transmission is slipping.I think they should make it right and offer another car or fix it! I’m paying 18,000 for a 2007. Superior was my only choice because of my credit. They take advantage of people! Definitely looking into this with a lawyer about lemon laws and clauses when buying a car that obviously was never looked at by a mechanic.

Wish there was a way to give no stars. Im a disabled combat veteran who bought a car here. They have a 3 day return policy when you purchase a vehicle which I raise an issue that I had with the car on day 2. So they said we will get this resolved and sent it to Best One.A month after the issue was supposedly resolved and car starts acting up again. This time I took it to a trusted mechanic shop and he finds the evap valve that was supposedly fixed was fixed by wrapping tightly electrical tape around the huge hole. Im no mechanic but that is not acceptable any place in the US . So I called Superior Auto and told them they told me to keep a receipt of the work done and they would take care of it. Well I called back to Superior because I hadnt heard from them a in 2 weeks and now they tell me it was my fault that I didnt catch it during the 3 day return policy. Also note that this is on the cars record in there system that I asked it be fixed or I would be returning it during the 3 day policy. I have called countless times and asked to talk to a supervisor and they tell me they arent allowed to give me the number. I dont know any place of legitimate business where its not standard practice to give the supervisor office number. All Ive asked for is that if I was indeed allotted a 3 day return policy on the vehicle that instead of lying that something was fixed they either reimburse me or allow me to return the vehicle and release me from further payments. Yesterday I get a flat tire and take it to a shop to get it fixed and find out my car has 2 different size tires. Also that the rear tires are smaller than the factory recommended and front tires are factory standard. The shops wont even change my front driver tires that was flat because of the mismatch. So I call to Superior cause they told me they rotated and put on used tires. They tell me they never said that. Im so overly frustrated to the point the no cooperation has been met to meet the said problems as they were told to me by the sales person who sold me the vehicle. I would never purchase a used vehicle that was a safety hazard to my family. I will be talking to my lawyer today about suing Superior Auto for repair costs and possibly for more.

Kristen is the best part about this place. The cars themselves are a little rough. The salesman I spoke with is no longer there, but it has a somewhat shady aspect to it. Bought a car though. Still runs two years later

I paid ever payment total almost 14,000 dollars. The day I got the keys. The cars blue book value $2,700. I went to them to build my credit. Well it did help. But very little. Getting a menards card for 1 year and only using it 4 times did more for me. Superior is a scam. Taking advantage of folks in a jam and then really robbing you.

Me and my GF bought a car from them back in January and since then its been on repair after another. Here it is September and have had a rough time keeping up with payments. Yes I get a week behind but always make it up the following weeks afterward. My GF also helps especially when the car we got was to replace her old one that we traded in. Then Saturday the 21st they show up demanding a payment when i inform them that she is the only one working right now out of the 2 of us they tell me she has no fights to the vehicle and decide to then take the car

I talked with Ryan Marshall and he was such a delight! Very informative, down to earth, professional, and more importantly... GENUINE. You dont come across honest sales people often, but its obvious hes just that. If you have had problems with your credit and need help, go to Superior Auto!

This place is absolute joke. All there cars are lemons, not kidding its bad. My fiance and i bought a 2008 kia sedona from them after going through a 06 blue ford explorer that lasted all of 3 days also not to mention the number of lemons we test drove finally settled for the kia prolly the best car they have there ( wow what a joke) sad.... Now our 45 days temp tags are up and now 3 days expired because richard jones at superior auto richmond the GM forgot to send in the title to the bmv. Had 45 days to do so and now me and my wife and 4 kids are paying for their mistake. Richard jones theres a way to run a good legitimate business and you sir and your company fell far from that tree. Please everybody read the google reviews not there website reviews they are most likely fake. Stay clear of this place... And ill keep yall informed if they repo my car as i have all my payment transactions.

My friend bought a car from these people about a year ago. The car quit running after about six months. They talked her into another car, that ran for approximately six months. Now she has no means of reliable transportation. She is still paying on the broke down vehicle out of fear that they will sue her for the remaining balance that she owes on the vehicle. To me that doesnt seem ethically or morally right. I would avoid these people at all cost and I am not even the one who bought a vehicle from them.

Tried to sell my wife an 04 2wd rough ass avalanche for $15000 at 500 a month claiming to repair credit. MY WIFES CREDIT IS 680ish. When u try to sell a near minimum wage employee a truck at 4 times its value at 500 a month your setting ppl up to fail!!I ALSO NOTICED THE CHECK ENGINE LIGHT BULB HAD BEEN REMOVED AND ASKED THIS SALES LADY WHY 3 TIMES AND ALL 3 TIMES SHE CHANGED THE SUBJECT AND DIDNT EVEN ACKNOWLEDGE ME ASKING IT.Now for nearly 4 times high retail price I would expect a truck in really good shape.Transmission shifted horrible and had no fluid on the stick, the sunroof leaked horribly, the a.c. didnt work, ball joints ready to break, 2 bald front tires and the list goes on.Not to mention what ever the REMOVED check engine bulb was intentionally covering up.THIS PLACE PREYS ON PEOPLE WITH BAD CREDIT AND CANT GET A LOAN.I WOULDNT RECOMMEND THIS PLACE TO MY WORST ENEMIES!THIS IS THE KIND OF USED CAR LOT THAT GIVES THE DECENT HONEST CAR DEALERS A BAD REPUTATION.

DO NOT GO HERE .. THEY WILL TAKE YOUR CAR EVEN IF YOURE A DOLLAR SHORT. THEY BLOCK PAYMENTS AND GIVE OUT YOUR PERSONAL INFORMATION TO ANYONE WHO CALLS. THEY HIRE WANNABE THUGS TO INTIMIDATE YOU ON THE CAR LOT . IVE EVEN SEEN THEM SMOKING WEED OUTSIDE IN THE PAST. THEY NEVER TELL YOU WHO TAKES YOUR PAYMENT AND WILL NEVER GIVE YOU THE CORPORATE NUMBER TO KNOW HOW YOUR ACCOUNT IS. INSTEAD THEY WILL ASK YOU TO LEAVE AND CALL POLICE ON YOU.

If you need a car bad enough 66% markup on the price they get the car for

Bad cars all lemons