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Interstate Auto Sales of Richmond, LLC
600 Big Hill Ave, Richmond, KY 40475, United States
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Interstate Auto Sales of Richmond, LLC
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Ca
Review №1

Very helpful staff who is willing to work with you to help get you in a vehicle. Can tell they care about more than a quick buck. Appreciate all the help getting my truck and really appreciate y’all working with me on my budget and options needed. Give these guys a call if you need a vehicle you won’t regret it. Thanks guys

Li
Review №2

Amazing customer service!!!! Very helpful and really made it easy to get a great vehicle at a great price. Very friendly and honest.

Mi
Review №3

Wonderful experience. I was in and out quick and left with my new car. The easiest car buying experience I have had!

Re
Review №4

I got My Car Here and I love it!! The Reps/Salesman’s here are Nice, Helpful and they stand by you If you are needing Any Help with your Vehicle!! I Recommend Anyone who is looking for a Nice Vehicle to call them and Check out their Lot!!! You will not be disappointed 😎🙂!!! Their business, is worth your time!!! Good deals!!! Ben and Brianna Helped me get my Car and their customer service is Lovely! It’s a 10 out of 10 for me!!

Ma
Review №5

Amazing service!! Was interested in getting a car, I didn’t thought I would walk out with the car! Check for Ben!!

Ch
Review №6

Good people, honest people, you don’t have to worry about the mind games and trickery that other auto sales tend to play with people.

je
Review №7

Great customer service, gave me a selection of cars I liked, and checked out each one! Ended up buying the one I like best. Was very informative on paying and fixing the car. Its a all in one place for sure.

Ke
Review №8

They was great. Really helpful. Got me back on the road the same day

Mi
Review №9

By far the best place to purchase a car ! Lovable staff who actually care!

Ma
Review №10

Love these Guys professional and super nice easy to work with and great quality vehicles If Your looking for something great stop on by interstate autos

U
Review №11

My name is Matt Stinnett and my experience couldn’t have been better! Ben was a great salesman and didn’t try to push me into something I didn’t want like every other salesman does. I bought a 2011 keep compass at a great price also! I give them a 10 out of 10!!

An
Review №12

Bought my jeep compass here. Love this place they are honest and will work with you any way possible.

Na
Review №13

Great experience with the employees. Ben is awesome. He helped me until I decided what I wanted to buy. Great deals. I recommended Interstate Auto to anyone looking to buy a vehicle.

Sh
Review №14

I cant believe how they have treated me .They are all great people .I love Brianna She is the best .And Ben is great .They have worked with.me on my car that had tore up .They had helped loan me a car to get make sure I got back and forth to work .While they fixed mine .Thats right.they are fixing it for me .No other car lot would have ever done that .I would recommend them to anyone .Dont throw your money away at another buy here pay here lot .Got to Richmond Interstate Auto Sales For your next car or Suv .You wont be sorry

Me
Review №15

It is wonderful nice people will to help anyone I like to send my friends and family there to get a car there

La
Review №16

I had great experience. I was treated with respect and ben was very helpful and kind. I absolutely love my dodge journey suv. Thank you so much!

Li
Review №17

They were great from the first call to keys in my hand. My 2010 Nissan Murano is just what I wanted. They made sure it was all good to go. No high pressure, no haggling just honest folks. I definitely recommend you go here first! As someone who has a rough credit history and been told no because of it... they got me approved for the vehicle I wanted at a price I could afford 😊

Ev
Review №18

Interstate autos helped me find my new car! Ben and Brianna are very nice and super flexible with any issues you may have during the buying process. I stopped in there to only look and walked out with a car, so that goes to show how good they are at making an honest sale. Also, if you may be having issues with the car you bought just give Ben a call and his team of mechanics will give it a look! Truly the best!

Sh
Review №19

Nice friendly staff makes you feel like you have known them your whole life if you are planning a new vehicle purchase look towards them.

ma
Review №20

They are truly amazing people, work with me to the best of their abilities and got me in a nice reliable car!!

[C
Review №21

Extremely nice people, gave me a great deal on my vehicle and made sure I had a car to drive till Mines is ready. They went above and beyond my expectations to make sure I got something I like and got the help I needed in the process.

Sa
Review №22

Just bought a car from here. From test-drive to signing the papers, it was a great experience. They have a pretty good warranty deal on their cars and a mechanic on site to answer any questions you may have. Walked away with a nice car at what I felt (and researched) was a fair price. Highly recommend!

tt
Review №23

We were in need of a second vehicle and looked all over Richmond trying to find a place that both had a good selection but also could work with our budget. We had almost given up until we found Interstate Auto. The people here were amazing, honestly the best experience Ive ever had buying a car. They were EXTREMELY up front and honest with every aspect of the process and went out of their way to answer all of our questions and work with us. We found a Toyota Yaris that fit perfectly with what we wanted and they provided us with everything we needed to make the whole process as seamless as possible. I cant recommend this place enough. If youre looking for a phenomenal car buying experience, then I highly suggest you make this your one stop shop.

Ma
Review №24

Very positive experience. They were wonderful to work with. Very accommodating. Would recommend to anyone who is looking for a car.

Ea
Review №25

Not very friendly and they didnt seem to care if you bought or not

Ma
Review №26

This momma finally got her an SUV! 2011 Ford Escape with low mileage! $1,200 down, payments of $257.00 a month! I highly recommend Interstate Auto Sales of Richmond! Amazing service, reliable vehicles, great prices, and they definitely work with you!! They are a buy here pay here car lot. They also offer financing! They do down payments as low as $500.00. Go here! You will not be disappointed. The nicest most upfront people you will ever deal with in the Auto Sales industry. 🙂

Li
Review №27

If anyone is looking to buy a vehicle, go to interstate auto, we bought a 2016 Nissan Rogue, absolutely love it. The main thing is how we were treated, they are willing to help, they are not pushy they did everything they said they would do, always with a friendly face. Ask for Ben or Brianna, I promise u they will do everything they can to help you get the vehicle you want.

St
Review №28

Know the owner - really trustworthy guy and will bend over backward to help you out

GR
Review №29

We try very hard to go above and beyond to make the customers buying experience a good one. Give this company a try you will not be disappointed.

Ka
Review №30

Ben is such an amazing guy. He went beyond helping me. I highly recommend going to this car lot. Ben also gives 3 month warranty which most car lots dont do. I love my car

Co
Review №31

Interstate Auto Sales was absolutely amazing to work with. After showing me the car I thought I was looking to get, John recommended a different car he thought would be more suitable for me. They worked hard to get it down to a price I could afford, and saw it through to the end. I will definitely be recommending this to anyone! It is a wonderful place !! If you’re in need of a car, this is THE place to go. I test drove three cars before finding this place and it was by far the friendliest and most helpful. Big big thank you to John Sauers and Brianna to helping me find my dream car !!

Ka
Review №32

John and Brianna are some of the nicest people I’ve ever met. I didn’t think I would be able to get a vehicle but they worked with me and put me in a good dependable vehicle. I highly recommend anyone that is needing transportation to come here. Thank you guys so much for working with me and putting me in a reliable car!

Br
Review №33

Ben is the best he will go out his wat to make you happy

Je
Review №34

Very excellent place to get a car. Staff is extremely friendly

Br
Review №35

Our son bought a car from there back around April. It has been one headache after another. Problems with the car. Problems when trying to get it repaired by the car lot.Major problems with the loner. And never did receive a title. Supposedly due to the pandemic. Then finally finished dealing with them today. He got his money back, well a certain percentage after deduction for mileage and other charges. I just wonder what kind of a scam they are running. Could it be with the warranty company? Parents just stir your young adult children away from here.

Ra
Review №36

Amazing group of people to work with. Went in told them my situation and they were more than happy to work with me!!! I just love my Sebring convertible thank you guys!!!

ch
Review №37

I got my car from here the best place ever reasonable payments and they can work with you just ask for Ben

Em
Review №38

I bought a 2006 nissian maxima and it is a good car and i would recommend this car lot for every one who needs a car

Kr
Review №39

They are very nice people. Willing to help and very understanding. They have been helping me a lot while Ive been trying to pay off my vehicle.

ch
Review №40

Best people in the world and very friendly, you wont find cheaper or better rates anywhere else.

Je
Review №41

This is a great car lot there very nice people and great people and they work with you

Ka
Review №42

Ben was so helpful. They are really good people and made the experience very stress free. I was freaking out about my purchase and he reassured me that everything was ok and going to be ok. Thanks so much for you help.

Bo
Review №43

Friendly, helpful, honest, I cant say enough good things about the service the people at Interstate Auto gave me. They showed a lot of patients as I had not bought a car in a while and it took me four days of questions and test drives to finally make a decision. And they went out of their way to cover all of my concerns before I drove off the lot. Super nice people to deal with. Thank you Briana, Josh, Carlos and Skyler.

Sh
Review №44

This is the best car dealer Ive bought from I bought my first truck from here they treat u like family the works are extremely kind i would recommend this place to everyone

Me
Review №45

The sales personnel are amazingly great! After 2years Interstate Auto Sales will still help with any car issues you may haveHonesty, quality and Great service..you can find at Interstate Auto. Thanks guys for everything!

Mi
Review №46

I bought a car from here and they are a great team very nice helpful people. My battery was shot and I had a sensor come lose they were willing to pay for it because I bought the car how it was. I would really recommend getting a car here if you are needing one.

Br
Review №47

We drove a little over two hours to see a car at Interstate Auto Sales after speaking with Rich on the phone about the car. It was well worth the drive. We purchased a very nice car for a college age child and received great customer service, a very reasonable deal, and speedy sales process. All of the staff was very friendly and made the process truly stress free. I can literally say it was one of the best car buying experiences I have ever had. I would highly recommend this dealership to a first time car buyer or to someone looking to buy a good work or school car without breaking the bank.

Br
Review №48

Great selection. Great customer service. I couldnt have asked for a better experience buying a car!!! Thank you Josh (and the test of the crew)

Ch
Review №49

I love when I go to the car lot the way you are treated like family..my son bought his first car today. I bought my car from them years ago its steal a great place with good people who are willing to help you to get what you need and work with you. .

An
Review №50

Wonderful group of friendly and caring people! I needed to get into a vehicle that was safe and reliable for my children, and affordable for me. It was kind of a need to happen now situation and Josh Tucker (my sales person) and Rich Coleman (GM) made it happen very quickly. They worked around my work schedule and even brought paperwork to me! I will not go anywhere else for another vehicle!! Thanks guys!

sa
Review №51

Popped in to see what they had available and Greg immediately help me with all my questions took me on test drive and help me figure out what I needed. Rich helped with the purchasing he got me approve, no problem and even filled up the van with gas!!!!! Did I mention they change the oil on every vehicle before putting it up for sale. Jenna took a pic of the family with our new purchase which was awesome! Really sweet people and a great place to buy.

La
Review №52

Had a great experience buying my car from Interstate Auto Sales! John was easy to work with over the phone and set up an appointment to see the car I wanted. After the test drive they were accommodating in working with my budget and we got a good deal done. The car was in great shape, even better than the pictures. I would definitely go back to them in the future!

Ch
Review №53

My experience at Interstate Auto Sales was wonderful. I was treated with respect and kindness. Mr. Sauer is truly a wonderful christian man who does his best to get the best deals for those of us with not-so-good credit. I reccommend anyone to just show up and let the Interstate family work it out for you☺

Aa
Review №54

Interstate Auto just hooked me up with an awesome deal on this 07 Nissan Murano. Everyone here is absolutely great, friendly, and respectful. Its a very chill and layed back environment. I highly recommend anyone wanting to purchase a vehicle to come here for fast, friendly, and efficient service. Thanks so much guys!!!

Ka
Review №55

Purchased a 2010 Honda Pilot and was amazed by the vehicle and the service I received. Rich went over and above on getting me financed at a payment I could afford. Have been in my Pilot for 4 months and continue to love it more and more. Thanks Interstate Auto Sales of Richmond, would recommend to anyone looking to be taken care of!!!!!

Mi
Review №56

Very friendly staff and plenty of options. If youre looking for a reliable and great quality vehicle, see Ben or Briana at Interstate Autos of Richmond, Ky!

Ha
Review №57

I had such a wonderful experience here. I was worried it was going to be like a lot of other places Id been to that couldnt do much for me due to having no credit. Luckily Rich Coleman was able to help me out and make it to where I could drive a car off the lot with adorable payments. Definitely recommend.

Mi
Review №58

I went to just look and see what they had in stock. I never imagined with my bad credit I could be able to get a car without a huge downpayment but somehow they worked me out a great deal and I got the actual car that I wanted on their lot. The general manager Big John stayed late and got everything handled and called me and said I just wanted to let you know I got it handled and I wanted to let you know so you can rest easy that meant more to me than anything. They really car bout the person they are helping. I absolutely love my new car and the whole team there is great and extremely helpful. If you dont have the best credit I recommend you go to interstate auto and just see what they can do for you. I promise you will leave happy. Excellent service and I recommend them now to anyone looking for a car.

Ja
Review №59

Very friend, willing to work with your income and you

Ly
Review №60

It was such a painfree experience. Me and my boyfriend have horrible credit due to student loans and hospital bills, so we were not expecting much when we walked on the the lot. But to our surprise they were able to put us in a newer car with affordable payments and amazing full coverage insurance.i would highly recommend them, the staff is very friendly and will go out of their way to help you with whatever you need.

De
Review №61

This buying experience was the most pleasant that we have ever experienced! Great price! No pressure! Rich and his mechanic are two of the nicest people we have ever had the pleasure to meet! We will be back for any future auto needs!

Da
Review №62

Just picked up a 2012 traverse, Greg was our sales guy. We were very impressed with the whole experience. Fast friendly, everything a car buying experience should be. If your looking for a good used car in the 8-10k range check these guys out.

Me
Review №63

Worked with me on the fact that I just started a new job with bills coming in, yet everything turned out great!

sa
Review №64

Ben and Brianna are awesome, I highly recommend coming to Interstate Auto. They are very helpful.

St
Review №65

The best experience Ive had at purchasing a vehicle. Friendly down to earth staff. Excellent guys, It was a pleasure meeting you.Thanks for all your help.

ti
Review №66

Once again Rich Coleman took great care of me, wouldnt go anywhere else or trust anyone else to take care of my vehicle needs. Top notch outfit. Thanks again.

Ch
Review №67

I had a Wonderful experience buying my first car at Interstate Auto Sales, Greg and Rich were really amazing with explaining the car to me and my payments! I really am blessed to have went to Interstate Auto Sale in Richmond thanks to Greg and Rich I drove off their lot with a 2014 Sentra!!! Thank you all so much.

Ja
Review №68

Very fair and trust worthy. Rich is a fair and good person. I highly recommend this local business. Very happy with my experience.

Jo
Review №69

Said they buy cars but wont buy mine.

Wa
Review №70

Great sales team. Very helpful in resolving a issue that I had with a vehicle that I purchased from them. Trustworthy!

Ju
Review №71

I bought a 2010 Chevy Equinox and in 2 weeks it had a problem and Big John covered the expense of the repair. This is a trust worthy dealership and they back their cars.

Jo
Review №72

Me and my fiancée both bought a car from here John sauer and the sales did a tremendous job at taking care of us. I bought a truck and there were a few things wrong. John sauer went way above and beyond and got everything fixed that was wrong. Wonderful place to get a car from. Very highly recommended interstate auto sales of Richmond

Ph
Review №73

What an amazing group of nice & honest people that go out of their way to help people. I like their vehicles and their prices but what impresses me most is how far they go to help people obtain financing and get the vehicle they want.

Bl
Review №74

Couldnt get approved ANYWHERE to get my first car! Finally found Interstate Auto Sales online, seen a car I liked and instantly got approved with a great rate and awesome monthly payment! I HIGHLY recommend Interstate Auto Sales!

Br
Review №75

I bought an 05 Beetle a little over a month ago and have had so many issues with it since day 2 of buying it.. they have a good customer service but I am not impressed with the vehicle they had sold to me.. trying to get rid of it now

Am
Review №76

Found the perfect car here and Rich Coleman made the transaction so easy! Very happy with the purchase of my new Altima with Interstate Auto Sales!! Would highly recommend!

Ka
Review №77

I stopped by a few weeks ago with my friend Reda Turner, she bought a nice 2006 Equinox. Her sales. Rep. Rich Coleman was very helpful. Reda was picking her car up. I looked at several cars myself and will be back.Thanks Karen S.

ka
Review №78

They took really good care of me, and gave me a really fair price. Communication was amazing and Im so very thankful!

Sa
Review №79

I would recommend this car lot to anyone. We had a great experience. Josh was awesome!!

Jo
Review №80

Customer service that can only be rivaled by the quality product and excellent price. To not suggest this shopping experience to others would be an injustice.

Gr
Review №81

Fast credit approval, No hassle sales staff. Friendly informative personal. They WILL get you into your New to you vechile.

Pa
Review №82

They stand behind the cars/trucks they sale. I purchased a 2011 Jeep Wrangler. Three weeks after I drive it off the lot the alternator went out. I let John know what was going on with the vehicle and he had it repaired & back to me at no cost in less than 2 days. Thanks Interstate Auto!

Pe
Review №83

Very happy with my traverse and Rich Coleman the sale man. He explained everything in detail and I knew exactly what to expect. I will buy from Interstate Auto again.

Ka
Review №84

If u need a car go check out this car lot great service Josh tucker is a great sales man and rich is also a good gm they will explain and go over everything along he says he will back his cars good company

Ma
Review №85

They were very honest people and good to deal with. Overall very pleasant experience!! Thanks Josh

An
Review №86

Go check them out

I-
Review №87

Great experience at Richmond Auto Sales! Rich and Josh are great people to work with i drove away with the truck I wanted I would recommend them to anyone.

Au
Review №88

This was my first car purchase. I found a Kia Rio online that I was interested in and I was offered a discount of $2,000 if I could make it down that day and pay in cash. The reason was because the car had been sitting on the lot for 5 months and they planned to take it to auction tomorrow. I had saved up the money for months prior and I wanted the car. It was a big inconvenience, but I made arrangements and started the 3 hour drive (I lived in a different state). On the way, they called and said someone else was looking at the car (first interested person they had). Minutes later, he was signing a loan for it. They were going to hold it for me though if I would pay an extra $1,000. I was already two hours into my drive and it was still a good deal so I agreed to that. I got there and drove it and it seemed fine. Then, they pulled out the paperwork and it included $1,000 in extra fees that I didnt recognize. I was upset at all the fees because I didnt know what they were for, especially a $700 dealers fee. I tried to bargain and they said the only way they could lower the price was to take out the $150 paperwork processing fee because that was all the money they were making on that sale. I was upset but I had driven all that way so I agreed and we decided I would write a check to cover all the extra that I didnt bring in cash. The car was okay after that, although it costed me $1,500 to fix the door locks, which they said was probably just a blown fuse. There actually wasnt a fuse in there for the locks so they might have already tried that solution. It also took 3 months of back and forth between the dealership and the BMV for me to receive the title. I finally had them mail the paperwork to me so that I could do it myself and it wouldnt take so long. Overall, I would say probably dont buy from here if any of this sounds questionable to you. I am less naive now so I would personally not head back again.

Re
Review №89

We are so pleased with our GMC Terrain!! Rich and Greg were great!!! They made us feel comfortable and at ease and worked out a great deal for us. Thanks guys!!!!!!!!

ch
Review №90

Rich Coleman and Josh Tucker worked very hard to get us in the car we wanted, great place to buy a car.

Jo
Review №91

Greg and Rich were very professional and helpful. The entire process was smooth sailing. Rebecca hancock

Jo
Review №92

I worked with Josh Tucker to purchase my tahoe. You wont find a Nicer sales person Knew everything about my tahoe. The manager Rich Coleman Was great. He got me financed so quick. I love my tahoe

Bi
Review №93

Awesome service! Helped me drive off in a vehicle I was happy with.

Jo
Review №94

FIVE STAR CAR DEALERSHIP WHERE YOU CAN BUY A VEHICLE HASSLE FREE!

Jo
Review №95

These people are a complete joke. They are owned by someone in another city and they cannot keep the same employees to save their lives. They also try to take advantage of you and sell you substandard merchandise which they know will breakdown on you. Oh, did I also mention they are very rude and unprofessional? They certainly ripped my daughter off.

mi
Review №96

Excellent service josh tucker and rich no hassle sales team

jr
Review №97

Great experience we got a great car great price we will send people there Josh sold us our vehicle we love it

Ca
Review №98

Amazing staff and great customer service (:

An
Review №99

See Rich. He will take care of you. I couldnt be happier with my Chevy Cruz.

Me
Review №100

Great customer service very helpful

Information
100 Photos
100 Comments
4.6 Rating
  • Address:600 Big Hill Ave, Richmond, KY 40475, United States
  • Site:http://interstateautorichmond.com/
  • Phone:+1 859-575-1944
Categories
  • Used car dealer
  • Car dealer
  • Chevrolet dealer
  • Ford dealer
  • Kia dealer
  • Motor vehicle dealer
  • Nissan dealer
  • Toyota dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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