Excellent experience! Dre, my salesperson was cordial and attentive. Without pressure sales, he communicated the pros and cons of my potential purchase. After 24hrs of considering my options, Dres insights help me make my decision to return to purchase the vehicle. Thanks again!

Staff goes above and beyond to make sure you’re happy with your purchase. The few issues I’ve had with the car they’ve fixed free of charge. They are very upfront, and it never feels like they’re trying to get one over on you.

I purchased a 2007 Pontiac Solstice from this dealership. A beautiful car. I have to say in my 41 years of buying cars I have never met a better dealership. From the salesman, sales manager to the service manager top notch people. I will definitely recommend them to all my friends and family. Thanks for everything you did to make this a positive experience.

Andre at Hyman Bros is simply amazing! I could not of asked for a better person to walk me through the process of buying and trading my vehicle. From beginning to end, he is beyond detailed and will make sure everything is correct and you are happy. Thank you to Andre and the team at Hyman Bros -- I will absolutely recommend and use again!

Sold my car in June 2021, wonderful experience, smooth paperwork, truly professional and honest.

Hyman Bros! Believe it! They beat the Appraisal of Car Max! Our bestie & Sister sold her Rava4 and her Smile after the transition spoke Volume!

I recently purchased a vehicle here and had to write a review on how great my purchase was...Thank you Dre’Thomas (sales consultant) for assisting me in finding this excellent vehicle...Even though there is a no haggle price set DRE’Thomas made sure all my requests was met!!!Thanks again!!

A few weeks back my wife and I went window shopping. We came to Hyman bros on West broad and saw a vehicle that was the type I wanted but kinda out of my price range. Well that morning we met Antoine Pollard, he came out and with no hassle or pressure showed us the vehicle, let us sit in it and offered a test drive. At the time I knew we were not serious so we declined, he still remained open and gave us other options but didn’t try to pressure us at all. My wife was very impressed with the vehicle but not the price point, so that was our last option. For the next 3 weeks we visited other dealerships and everyone was pressure type selling and trying to get us in a suburban or Yukon. Oh I’m sorry we were looking at a 4th gen Caddy Escalade Esv. I told my wife let’s give Antoine a call. We both knew it was a long shot on the price. But I called him and the vehicle was still there. Friday I test drive it, We had pre approval but still went and tried their financing options. Antoine said he could probably beat our rates. I didn’t believe him lol. We went to another dealer Saturday morning just to compare another cheaper esv. Man the vehicle did not match the one at Hyman Bros. So we called Antoine and he said it was available and that he beat our interest rate and terms. We arrived at the dealer around 12:20 pm and I was leaving the parking lot with the new ride before 1:00pm. It was by far the fastest process I have ever seen. The vehicle was a little higher than market but I chose it because it was a 1 owner, had low miles, loved the cognac interior, existing warranty from Cadillac still available, it looked brand néw, the pearl white wasn’t our first choice but that thing is clean, and Antoine was no pressure and did everything as promised. It was no gimmicks and stuff like some dealerships do. One dealer we went to took an hour for us to even look at the vehicle. I was like geesh. I say all this to say Hyman bros is alright. We also received free state inspections, discounts for oil changes and services. Other cool thing I’m only about 4 miles from them if I need anything. This was a great dream car purchase experience! 2016 Caddy Escalade ESV, looks like a 2020 frfr.

Curt, unwilling to negotiate. Dealership had listed the exact model of car that I was attempting to sell them (theirs had 100,000 more miles than my model) for an exorbitant price and then they turned around and really lowballed my appraisal by orders of magnitude in comparison. Wouldn’t recommend.

These guys are AMAZING!! The customer service is like no other and you never feel pressured. They are super flexible and friendly with all appointments and questions. I am so thankful for them and my new car!!! I will definitely be going back to them in the future!!!

I wanted to say thank you to everyone at this dealership for being so kind and helpful to me during my car buying experience. Joe Christopher helped me from start to finish, and I appreciated how he was not pushy at all and allowed me to take my time with the whole process. Wayne in financing was wonderful and gave me helpful advice that I could trust. I would highly recommend this dealership, or any of the Hyman dealerships, for anyone interested in buying a car. Thanks so much for everything, guys :)

Thanks to Joe and the rest of the team at Hyman Bros. For helping us get into our 2016 Beautiful Lexus 350. Great Salesman with professional services provided.We highly recommend this team for your next car shopping experience. William and Mary Wright

Great service, would highly recommend them

I bought a 2012 Chevy equinox drove it for some months then the engine gave out... Bought the dealership warranty and they didn’t cover A thing saying that it was my fault I didn’t upkeep the vehicle... Mind you I got a oil change and been going to zoom and lube for years and now all of a sudden the zoom and lube messed my car up(FOHHHHHH). They did agree to put 1000 down to help fix the vehicle put that’s only a small portion And the rest I have to pay out of pocket... They Did provide a rental car until I get the chevy out the shop... If you can avoid this place do at all causes....

Shout out to the Hyman brothers crew for helping me drive off in my new car. Joe Christopher and Ava helped make the buying process the easiest that it possibly could be. I recommend trying them before anywhere.

Purchasing a used car at Hyman Brothers was a very pleasant experience. All the salesmen were very warm, friendly and not pushy. Leon was the best! The process was quick and easy to get approved (even with my less-than-perfect credit). All there used cars (that I looked at) had super low miles. I will definitely go back to them first when Im in the market again.

Outstanding service from everyone there.Special thanks to Bill, Andre, and Steve.Very good choices in preowned vehicles of almost any kind.

No pressure, I was able to make decisions at my own pace. The selection was great, so good in fact that it took me days to decide between a couple models. My Sales Rep. Leon was a pro. Assisted me every step of the way and handled every request I had. Thank you Hyman Bros. for being a great business. I love my car.

I wanted to trade my vehicle and get another more economical one. I first went to the dealer across the street, but was not satisfied. I decided to try Hyman Bros. I had never dealt with them before and did not know what to expect. First thing I noticed is the enormous inventory of high quality cars they have. Joseph Taylor came to my aid and guided me to the perfect car for me and gave me a fair price for mine. He made the entire experience easy and hassle free. Everyone is professional and very pleasant to work with. It was a great experience and when the time comes, I will return to Hyman Bros. for my next car. I WILL recommend them to family and friends.

Lots of nice cars. Walked around on Sunday, went back on Monday to test a couple but no one came out to greet us as with other dealers. Too chilly I guess

Such great service! Better than I could have ever imagined! Walked in and was immediately greeted kindly. Kevin KC Morris worked with me to get me into the perfect car. No tricks, no gimmicks, no hidden anything. KC and Larry were 100% real with me the whole time. They really put in 110% effort to help me get what I wanted. I would defiantly recommend this service to anyone looking to buy a car! Helpful staff and affordable prices, Hyman Brothers is great! Will be returning in the future!

I am profoundly grateful and appreciative of the expert, caring advice and guidance that I received at Hyman Brothers Automobiles West Broad. I am blown away by the elegance and sincere professionalism of everyone I encountered at Hyman Brothers. R.C., Rick, contacted me immediately after I submitted inquiries. He walked me through the entire process with professional expertise and a great deal of innate charm. I never thought that I would describe my experience car shopping as charming, but R.C. and Hyman Brothers are exactly that. I live a simple, honest life, and now I have a car that will reliably get me to work and back.They also have the most gorgeous luxury vehicles I have ever seen, the equivalent of an art gallery. Car hunting has been a bit of an arduous process, but finding Hyman Brothers Automobiles West Broad made it all worthwhile. I cant imagine why anyone would ever look for a car anywhere else.

I recently purchased a great car from Hyman Bros. I was looking for the car of my dreams and had an idea of what I wanted. However, that all changed when I was met at the showroom door by Antoine. I described to him all the things I was looking for in my car and he showed me some of the ones I had looked at on line. Then he mentioned he had another car I might like and showed me the car of my dreams! Antoine was not pushy and understood I needed to do my research on this unexpected find and come back for a second test drive. Which I did unannounced and again he was most helpful answering my man questions. I love my new car and am happy I purchased from Hyman Bros. P.S. Today I had a questions about my new car and just stopped by to get some information and Antoine greeted me by name and answered my question quickly and I was on my way again! THANKS, great experience, highly recommend this dealership!

Wonderful service! This is the second vehicle we have purchased from Hyman Brothers, and the experience was just as nice as before. We found a great vehicle and LOVE the No Haggle Pricing idea. Customer service is #1......no pressure! Antoine was wonderful. We definitely recommend this dealership!

What a great car buying experience! Rick, my sales guy, was knowledgeable and fun. On the test drive, he showed off the turning radius, punched it around sharp curves, pushed it getting on and off the highway, drove on some bumpy roads to test the handling ... all the time telling me interesting info on the car. I would definitely recommend him for a car purchase and to babysit your kid. The service department was friendly efficient, and they had my few issues on the car fixed very quickly. Oh, and they beat the buy out offer from car max, like they advertise.The trade in and the loan paperwork went quickly.All around very high marks & I love my Honda Element.

Excellent purchase experience! Helpful & knowledgeable salesman. No haggling. Great selection. Competitive financing. Easy purchase with no extra sales or surprise fees with finance person. Would definitely buy here again.

Class A1 service! Was shopping around for a specific vehicle and this dealership had a few to choose from. Theyre all in pristine condition and low mileage! Told them what it would take for me to purchase and they made it happen. I was out of there in 2 hours and extremely satisfied.

I highly recommend Hyman Brothers to find your next vehicle. Rick RC Cassady was terrific. He is very personable and professional which makes the buying experience so much better. He will work hard to find the vehicle you want. Also, the service department goes above and beyond. My thanks to Eric and Betty for being so accommodating!

Visited the dealership while it was closed on a Sunday. Found a car on the lot that we were interested in and were having a hard time finding. Visited again the next day and was greeted by KC. KC was a great! He had a great personality and answered all our questions. We test drove the car twice and went over the entire vehicle. At no time were we pressured or rushed into the purchase. This dealership seems to be very confident in the vehicles they sell, and rightfully so. The VW we purchased was in exceptional condition. That, coupled with the great sales and finance service, made this one of the best auto shopping experiences we have had. I would recommend Hyman Bros to anyone looking for vehicles and would also recommend asking for KC for a great salesperson.

What a wonderful car buying experience. Leon was very friendly as well as professional. As was the entire staff. They made me feel comfortable without any pressure at all. I had been shopping around for a couple of months and found exactly what I needed here. Thanks to John also in finance. Both he and Leon went above the call of duty to make sure I was taken care of. I highly recommend Hyman Brothers for your vehicle needs.

All I can say, I had a great experience ...immediate exceptional assistance from Sales Person, Rick Bradley, and Bill Thomas, who helped me get a loan, were exceptional.From start to finish, the service was professional, prompts and fast. I highly recommend Hymen Brothers, who, although furthest (in location) from my home, were well worth it, coming to and doing business with.They also addressed immediate concerns and issues, though there werent many....thank you, Hymen Brothers Outfit!!!

Such a great experience! Ive never shopped for a used car so I was feeling very intimidated about going into Hyman Bros Automotive. Before going to Hyman, I had shopped the Internet so I knew exactly what I was looking for when I got there. I drove through the parking lot hoping to get a glimpse of the two cars that I had found on their website. Its a large car lot with such a fantastic selection of nice cars. As I was driving through the lot, a sales associate approached me and Im thinking, Im busted, and I cant sneak out now. As it turns out, RC (Rick Cassady) was the sales associate. I was immediately at ease with RC. RC explained the Hyman philosophy and no pressure sales tactics. I liked RC and trusted him, so the rest is history. I came home with my dream car that day. Everyone at Hyman went out of their way to make me feel comfortable. I never felt any pressure to purchase a car. The automotive lot is filled with beautiful cards, and the showroom is new and modern. This was a great experience for me, and Ill definitely purchase another vehicle at Hyman Bros.

Just bought an awesome Acadia from Mike on Broad Street and I couldnt be happier with the whole experience. I knew exactly what I wanted and he took care of everything and made my buying experience just what I would expect from a top notch hometown dealer. Daisy closed everything out and handled the financing end as well and she did a fantastic job. Everyone at Hyman was super kind, made me feel comfortable and treated me like a friend, not a number. Could not ask for anything better. I highly recommend Hyman Bros.!! 😁

I was searching online and found I vehicle I had absolutely fell in love with, and after thinking about it I thought it was outside my budget. Well Jim contacted me the next day after asking for more information and was very accommodating with my budget and very helpful through the whole process. I went the next day to see the vehicle and to test drive it with my family and he was so kind and gracious to everyone! I ended up trading my car in and driving off the lot with my new SUV and I am still very much in love with it and would recommend this dealership to anyone who is looking to get a good deal, have great customer service, and most of all not be taken advantage of! THANK YOU so much to everyone who helped me that day and I will definitely be referring other people to your dealership after my magnificent experience I had with you from start to end!

I have bought two Mercedes and sold two Mercedes to Hyman Bros. Auto. They are easy to work with; abide by their no haggle policy; and they are extremely fair. I havent looked elsewhere for an auto partner since 2011. Their inventory is immense and they will move a car from one location to another to make easy for the customer.

By far the best car buying experience Ive ever had. Highly recommend for anyone. Ill definitely continue to do business here in the future. We went to the west broad location, and our salesman Jim was fantastic. Thanks again!

I first visited Hyman Brothers in 2013 when they were Saturn of West Broad. I have bought every car since then from Hyman Brothers. They always have a great selection, everything from practically new and high end to lower cost and slightly higher mileage (you wont find any extremely high mileage vehicles here, however). They are always exceptionally low pressure sales, the no haggle pricing keeps things simple and cordial. Do your homework, shop online, no matter what though youll be hard pressed to find a better used car dealer in Richmond.

Great car buying experience! We ran into a couple of snags, but overall I got exactly what I was looking for. My sales rep GQ was awesome and a true professional. Hands down best car buying experience I have had so far and look forward to repeat business down the road.

Their salesman Leon helped me through the whole process and even helped me find a better financing option. Test drove, signed paper work, and drove my new truck off the lot in about an hour. Great experience!

Once again we are very pleased with the purchase and service from Hyman Brothers at West Broad. Mike Dalkiewicz, our Sales Consultant, did a great job in assisting us throughout the entire process. This is the third car I have purchased from Hyman Brothers and once again got a great value in a LIKE NEW vehicle. It continues to amaze me at the selection, condition and price of their vehicles. Everyone involved in the purchase, made it a very smooth and stress free process. I would highly recommend taking a look at Hyman Brothers for your next vehicle purchase.

Didnt have to contend with a pushy salesman. Very upfront. Would deal again

Very nice, professional. Highly recommend to anyone wanting to purchase a vehicle

Excellent salesman in Rick Bradley. Knowledgeable about that vehicle. Financing staff, Bill and Denise, were great and efficient. Steven was helpful. Everyone was so friendly. Love the truck. Low mileage. One owner. Stellar experience.

Got a good vehicle at a decent price, and a fair trade in on my car. Sucks that the day after you drive off the lot you have to replace the battery though. You would figure that they would replace the factory battery on a vehicle that is five years old. After dropping 25k+ it doesnt feel good to have to hit up Autozone for a 175$ battery.

Great experience helping a friend purchase a vehicle. Quick, low pressure, very professional.

My husband and I had a great experience. We wanted the see all options for a specific make and model. KC always allowed us plenty of time to experience each vehicle, ask questions and determine if our needs and wants were met. He was very patient and always available. We had a great experience and I would recommend KC to everyone!

First of all, they recognized who I was by looking at my out of state tags, and connecting the dots.. They gave me a warm welcome, a cold bottle of water and Amon happily introduced himself.. He comes off, extremely warm and positive!! He was very patient and informative!! Everything went smooth with financing also! My overall experience at Hyman Bro. was exceptional!! Would highly recommend!!!!!!!!

We live in Virginia Beach, VA and was a bit skeptical buying a used car in Richmond VA. Our salesman was Steve Sommers- he is TRULY the consummate professional!!!! He did not use any sales pressure or the typical used car gimmicks/tricks you find at most of the used car dealerships. He was straightforward and knowledgeable. We decided to purchase and drove the car back to Virginia Beach - once we brought it home, the car required some service, Steve instructed us to go to our mechanic. HYMAN BROTHERS DEALER helped me coordinate the service and even paid for it! HOW MANY USED CAR DEALERS WILL GO ABOVE AND BEYOND FOR OUT OF TOWN CUSTOMERS? That is exactly what Steve and HYMAN Brothers did. Ralph from the service department helped coordinate the service/payment with our mechanic. TRULY AMAZING; OUTSTANDING CUSTOMER SERVICE. A++++++ They never gave us the out of sight, out of mind attitude. THEY WERE VERY, VERY HELPFUL.We would seek Steve and the HYMAN Brothers team AGAIN when looking for another car. Their website is marked one of our favorites.They have earned our strongest possible recommendation for anyone to buy a vehicle from them!!!! If you are reading this and are thinking about buying a car from HYMAN BROTHERS....DO IT, you will not be disappointed!!!

If i could give less stars, i would. I recently drove myself and my 3 young kids 79 miles (one way) to look at and drive a vehicle from Hyman Bros. I test drove it in the daylight and didn’t notice any issues. I did have a vehicle to trade in and of course was insulted by what they offered for my trade-in but took it anyway because i really wanted that new car that day. I decided to go forward with the purchase. My partner is overseas so I was texting with another person to help me during the buying process just to help to talk things through. They were irritated with me texting during the process and let me know that, even though I told them before it started i would be messaging someone throughout. We finish up the paperwork and I headed out 79 miles home. By the time we got home, it was dark out. As I turned the car off and opened the doors, the interior lights started to have a strobe light effect. I called them immediately to let them know there was a problem and they said they’d call me tomorrow, it was probably A loose wire. I started looking around at all the electrical button options and noticed others were not working properly. I sent an email stating I was concerned with electoral issues and that I’d like to have my car back. Their website states a return policy of 3 days or 150miles. I was well within the 3 days, it had Only been a few hours. They called me in the morning saying I could take it to a local garage and good thing I bought that extended warranty. I told them I wasn’t going to pay my deductible on the warranty bc it should not have any issues this soon. I stood my ground and stated I changed my mind and would like to return the new car and have mine back. They emailed back saying it wasn’t possible and that policy wouldn’t apply to me (i have this in writing from Bill Thomas, which he titled the email “buyers remorse”). I called them and told them i was within the 3 days and it’d be 158miles, and asked if they would work with me on that because they knew i was a ways out. Bill Thomas was very hatefully told me “rules are rules” and wouldn’t budge on the extra 8 miles. I was hung up on 3 times mid sentence then had the manager (Bill Thomas) screen his calls for when I called back after being hung up on. I honestly feel like they knew something was wrong with the car and didn’t want it back. I ended up towing that new car back up there ($$$) to keep the mileage off. I was told by Bill Thomas that they would find damage from the tow company and that would give them reason not to take it back, before he hung up on me yet again. This incredibly rude man has ruined the integrity of this business. I would NEVER recommend this company to anyone. They took advantage me and i will continue to review this company further and with the AG.

This dealership is the absolute best. No pressure sales, just top of the line service from every single person on site, from reception, to sales, to finance, to service - all of them treated me like it was an honor to have my business. Antoine helped me identify a car I LOVE and went to get it from Midlothian. It was such a pleasure working with him, that if they didnt have the car I wanted, I wouldve waited until they did just so I could purchase it from Antoine and Hyman Bros. Perfect place to buy a used car - I never worried that I would get burned with a lemon. I highly recommend this dealer!

I have to start by saying that I really hate car buying... I like to buy cars but I HATE being sold. Ive walked out of more dealers than I can count for simple reasons such as a salesman assaulting me in the parking lot or asking whether I will be buying or leasing my new car 30 seconds after meeting me - LoL. So my expectations of car dealers are never high.I have to say Hyman Bros forever changed my belief that all car dealers are evil... They have a great selection, fair prices, and patient sales staff.I will not hesitate to buy from them again and I will happily recommend them to friends and family.

Happy Leap day everyone!!! DONT take a leap of faith here as I did one month ago with my used vehicle. They will act polite, and say anything they can to get you to buy the vehicle, including that they will give you another key, since it only had one. I have a piece of paper signed by the representative Antoine, and his manager Bill. I bought the vehicle on 1/29/20 and I was told itd only take a few days to maybe a week to get it taken care of from their “High Tech LockSmith Joey Cooke!” I was contacted about 4 days later by Joey saying he would contact me the following week. I waited a week and I got nothing. I sent him a message, he ignored it. I went up to the dealership to talk to them to see if they could arrange the meeting for me, and that he didnt have to come to my house directly as I was told, but that I could meet him at the dealership instead. That day I went up there, he had already been there that day and not a single person called to even try to arrange a time with me!! I was told it might be another week, but that they were personally going to arrange for it. Its been a month, so I went to Ford and paid the $207 to cut a key and reprogrammed them to the vehicle. At this point, Im just going to go down to the local DA and file a complaint with them so I can at least get my money back (I have something signed by them, and Ill prove where the funds came from to pay for it as well). Do not make the same mistake and trust these fools as I have. You will be out an extra couple hundred dollars. It also held up the additional $2,400 worth of work for a bunch of safety tech for hauling for my business. So this entire month, anything that was larger than a beds worth, I had to decline. Which was roughly 17 or so jobs (I have all the requests for anyone to look at). I told these people that I was only buying a truck for the business I started up and I didnt want it if it doesnt come with two keys. The entire time all they could be like is that they where completely innocent and have no idea why its taking this long. No, thats a lie. He is your subcontractor, not mine! You need to be on him to do his job and get it done right, especially once there is an issue a few times over (I do contract work). Their lack of ownership to their own deals is rather disgusting. For a lot of people buying used cars, thats a week of groceries you just took out of some families mouth. All because you dont want to follow through. Fortunately, it didnt effect us that way. Also ALL of their vehicles are slightly higher than KBB, the only reason I bought the vehicle was it had a pristine report from the previous owners, which is entirely incidental the vehicle happened to be here. Sure wish it hadnt been actually. But you know where I wont be going for my wifes new or used Kia Sedona? Anywhere from Hyman Bros Auto. When Antoine started the sit down portion with “You havent seen some of the stuff online have you?” I should of really listened to my gut and walked away then, I did hope that they where just people complaining with no reason. Also, please learn from my mistake, NEVER leave the dealership on signing if it is not 100% together. None of this, “Oh we will do it in the future!” horse malarky! Good luck with your used car search, there are tons of good ones out there that are not here!!3/3/20 update, Ive spoken to the general manager, again, and he claims he will send out a check. I will update when that happens and change the overall rating. If that turns out to be the case, yes it still is an inconvenience, but they at least took care of what they said they would, and that to me is what matters, mistakes do happen.3/11/20 update, paid back in full. But they still wasted my time entirely, at a time when I couldnt afford it for my business or my family. Upped it to two stars since they at least covered it, finally, 5 weeks later than what I was told, and only because I went out and did it and then was repaid. I certainly wont be returning here though, they arent worth it.

I was in and out for a scheduled oil change within 20 min. Clean waiting area, professional service and coffee while I waited. Will definitely use again!

The car buying experience from Hyman Bros. has been nothing less than AWESOME! I was in the market for a particular vehicle (BMW X5). There were many dealerships and vehicles to choose from but the staff at Hyman Bros., specifically Steve and Jimmy, ultimately sold the car. Initial contact with the dealership was amazingly prompt. A request for vehicle information was initiated on the website and within literal minutes I was contacted by the most knowledgeable, attentive, and professional car sales staff (Steve) that one could/would ever be able to find within the industry. He listened to my concerns, e.g. financing; the vehicle that I was interested in; and the logistics of it all ( I was located over 100 miles away), and facilitated the most amazing vehicle purchase transaction that I have ever experienced. I was basically able to purchase a vehicle with a few clicks of a mouse and a phone call. The experience alone was worth the short drive to take possession of an extraordinary vehicle. Thanks Guys! Cant wait to buy again!

The quality of service was impeccable while buying my car was easy and simple from the paperwork to delivery. Great follow ups on calls and easy to talk to salesman without the high pressure sales pitch. Hyman delivered on their promise on selling and delivering me a quality car from an online purchase. Many thanks for a great experience on purchasing my new vehicle.

That was a wonderful experience and the salesman that helped us was Leon Jones and he was great. I strongly encourage you to stop by huge inventory and professionalism along courtesy is what my wife and I witness at this dealership and is one of the many reasons we purchased our vehicle from them.

My experience at Hyman Brothers was the best experience I have ever had purchasing a car. The car I purchased was competitively priced and has been a true joy to drive. I would like to thank DeAndre Thomas for his professional service at showing the car, answering any questions I had, and making the entire situation stress-free. Given the service I received while purchasing this vehicle, I would gladly purchase my next car from Hyman Brothers.

Always great service here. Timely, professional, competitive price. If inspection had issues, they don’t try to rip you a new one to fix... (more)Update 03/25/20Just bought my 3rd vehicle (RAM) from Hyman. And traded in my first two, Silverado & Vette. Good purchase price & trade-in beat CarMax hands down. Leon was great salesperson.

Great service and support from antonie in sales.

You have to shop here when looking for a new or used car! I have purchased 3 cars (1 new, 2 used) from Hyman Bros. I have gone to Hyman Bros in Newport News, and Richmond. They have a huge selection of vehicles with great mileage. No pressure buying, just ask for what you want. I started off with other dealerships for my third car, but then realized how much they were lacking in comparison to Hyman, so I just went to Richmond for my car. The buying process felt personal and not like a revolving door. Rick in Sales took care of me, thanks. The big guy who helped with my financing paperwork was awesome too!

Wonderful experience. Antoine Pollard was such an incredible help since I was buying from a distance—I.e. I’m not local to Richmond.I also was trading in my car. A bit more complicated than a single transaction, but he made it easy, seamless and I was in and out of there in no time!Just a perfect, positive experience. Thank you Heyman Brothers.

Mike Dalkiewikz was my salesperson. I will buy a car from him and Hyman Bros. In the future.I love my Lexus. Mike and the staff were on target throughout the selection and sale of the car.There was one snafu with the registering the title, but Mike and the finance manager acted quickly to get the issue handled.I cant say enough about Mikes follow through and support throughout this process.Thank you.

Thoroughly professional, informed and on point. Car shopping usually can be a very taxing experience but this has been a rather pleasant one. Id recommend this to anyone who are looking to buy cars via dealers.

Once again the Brothers at Hyman have raised the bar & have satisfied a 3 time returning customer. I would highly recommend them to anyone buying or even just looking. No complaints at all. Special thank you to Antoine, Steve & everyone on the Hyman Bros. staff/team.Robert Drayton

The service department workers are very friendly, polite, and genuine. I brought my galant in one year and they were all helpful and had me in and out quickly. I highly recommend this company to anyone in need of auto repair. Fallon L.

I replace my vehicles every 2-3 years, and have been doing that since 1989. In all those years I can only recall one sales experience as efficient as this one. The crew at Hyman Brothers reminds me of why the US Marine Corps is great - because theyre quality people that respect and honor tradition. From the technical perspective, Rick Bradley was/is the consummate professional. He takes great care in knowing the details of the entire inventory and is extremely effective in communicating that to the buyer. From the personal perspective, as others on the team worked to get me the best possible price for my trade in, Rick spent time with me and my son relating (with pride) the history and tradition of the Hyman family - and their impressive business pursuits. Needless to say, we will come back to Hyman Brothers in the future. I just hope Mr. Hyman doesnt let Rick retire before then.SCM

If you are looking for quality cars from a very professional dealership, this is the place. Great selection of beautiful low-milage vehicles at very fair prices. Excellent service from the sales and finance departments. I will definitely be coming back, even though its at least an hour from home.

RC is the jam! He made the process less stressful, and everyone was super welcoming and friendly. I would highly recommend buying your next vehicle here. Thanks guys!

We had a good experience at Hyman. Our salesman was helpful but did not oversell us. It was an easy process and Hyman had the car of my dreams at a fair price.

This dealership is a complete nightmare!!! I was trying to purchase a van from them in May of 2018. At the time, I gave them my personal information to try and obtain financing. They never had me sit down with a finance person yet they pulled my credit over a dozen times. This made my FICO score drop a huge amount. They also sold the van out from under me even though I had given them a 1,000 cash deposit. It is now March of 2019 and I still can’t get all of these hard inquiries off of my credit reports. It has kept me from optioning the financing that I need for my business. I have reached out to them several times and they could care less!!! Do not trust these people!!!!!!!!!!!!!!!!!!!!!!!!

Very friendly group of people. I came in knowing what I wanted and they worked to make it happen. I am a repeat customer of the Hyman brothers group. I keep coming back because there is no sales pressure. I am not pressed to consider vehicles or items I dont want and they take the time to work with you and explain all of the options. They give good value for trade-ins and are there to support you later if you have questions or want to add options. I can always find a great quality used vehicle with low mileage for the best price here.

As another car buyer also said once the money was handed over things went down hill. Car no delivered in condition as we had been told. There idea of detailing a car inside in out is very different from mine and well every other detail shop i have ever worked with. If your going to vacuum a car out its best to start with turning it on first. Tires were worn more than told about. Alignment was off and wheels were also out of round. Car was not looked over well considering this is a high end shop dealing with high end cars. Cost me a new set of tires on the car in less than 6 months and having to fix the rear end of the car to get the alignment back in order. Its hard to take in all the little things on a test drive but you know what its called attention to detail and this shop just does not have it. First time buying from a dealer and will be my last. I have owned many cars and this one made me want to return it. I was stuck with the bill for repairs that this dealership should have covered. Buyer beware. Oh did i mention it was a one owner 2012 Acura. This was no small purchase that then cost me over $2,000 to repair that same year.

Gardiner Quaintance the sales manager made our car shopping easy. He gave us a generous trade allowance which actually solidified our purchase. Moreover, the finance manager Bill matched our credit union rate and was extremely professional andpleasant to work with. Most importantly, there was no waiting, and no pressure when my husband and I arrived to complete our paperwork. As soon as we finished, our car was full of gas and ready to go.More dealerships should operate in this fashion. As a consumer, I simply want to come in, select a car, have it fit my budget, sign the paperwork, and leave. Thats exactly what we did at Hyman Brothers. I would highly recommend this dealership the next time your in the market for a used car. Oh, if I didnt mention we love our new car.Thank you GQ, Bill, and the rest of the staff for making our purchase easy.The Hawkins

I bought a 2003 Honda Odyssey from Andy at Hyman Bros. Wholesale and had a great experience. I shopped for weeks at various places in Central VA, and felt that I got a great deal, and adequate service.We would definitely do business with them again, and would recommend them to anyone looking for a quality pre-owned vehicle.

I am not sure if my first review went through so here it is again. Everything is fine with the car and I am very happy with it. GQ was very honest and upfront about the condition of the car that it was in Tip-Top shape. So overall I am happy with the car and the experience. Thanks and thanks GQ

Hyman Brothers exceeded our expectations. Our salesman, Antoine, was great and helpful, not too pushy. I did feel that they should have come down in price a little bit to make the customer feel like they won, but it was a decent price nonetheless. The purchase process took a little longer than Id like, but my expectation was 15 minutes (I had a check in hand).Where Hyman Brothers truly shined was their service. Shortly after purchasing our vehicle, we found that it need about $7,500 in repairs. I frantically called Antoine, who directed me to the service manager, Ralph as the vehicle was still covered under Hyman Brothers 3-month warranty.Ralph was EXCELLENT! There were almost no questions asked. It was such a seamless process. He knew the service guys at our local Porsche dealer and interacted with them on our behalf.After one day, Ralph had the necessary approvals for the repairs and we brought our truck to the dealer. The work was done, and the bill was paid by Hyman. All we had to do was drop the vehicle off and pick it up when it was ready.I cannot stress how relieved we were with how easy it was to deal with Hyman Brothers. I doubt anybody would stand behind their product the way these guys did. We will definitely look here first for any used-car purchases in the future.Thank you!

Great service all the way through. Had an issue and these guys solved with no hesitation. I respect good business & this is the place for it

Ill start off with this being the best car buying experience Ive ever had. It literally took about 45 minutes of my time.The reason i didnt give a higher rating is because i was told the oil was changed and the my break rotors were fine. Neither of which turned out to be true. Oil looks old and the steering wheel vibrates while breaking. Not very happy about that.

I couldnt be happier with my experience in buying a truck from Hyman Bros. Steve Sommers was great!! We did pretty much the entire deal through email while I was out of town on vacation. I got back in town and went by for the test drive and paperwork today. I was done in less than an hour and on the road in my truck. I couldnt be happier and will recommend Hyman Bros to anyone that I know who is shopping for a quality vehicle from a family owned dealership. I was also happy to know that they do service work on site too.Great job Steve and Hyman Bros - you have a customer for life.

Great car buying experience. Rick was great to work with and the entire staff displayed complete professionalism. Id highly recommend this dealership!

Was not happy with the end results, the salesman stated on the day we were going to close the deal that I needed 500.00 down I told him that was not in the original agreement. The finance manager was good however towards the end of the deal the salesman was pushy. The vehicles was nice and of good quality. I expected more from the dealership especially since it is an older establishment. Not recommended at all Gunny sends!

The customer service at this dealership is unparalleled. They worked with me in a unique situation to make the transaction as convenient and smooth on me as possible. I trust them completely with their word to make anything right that may occur after the transaction and I would recommend them highly to anyone.

About a year ago I purchased a car from Hyman Bros. and I was impressed with their selection of super nice pre-owned cars with low mileage. They had several selections of vehicle makes and models. The car I bought was my fun car. Unfortunately, the car I had for my utility car (haul my dogs around car, make it through the snow car) was slowly dying. I needed something more dependable. So, I returned to Hyman Bros because I knew I would find a nice vehicle. I knew what I thought I wanted, and certain bells and whistles, but I wanted to shop around to make sure. I test drove different styles, makes, and models and came back to my original desire....buy a truck. I wanted enough room to carry the furry children. I wanted the ability to haul things, if I needed to. Im tall, so I didnt want to feel cramped and closed in. I found a beautiful pre-owned truck with low mileage at Hyman Bros. They didnt disappoint once again. The salesman was kind, helpful and patient, because I took a while to make my decision. I put him through the ringer and he hung in there with me. I must say that as a woman, I appreciated that there werent any comments about me being a woman and buying a big, bad-a$$ truck. It didnt go unnoticed. Making a purchase of that magnitude is not easy. Its a lot of money...it just is. For me, I am frugal and if I make a purchase such as this, I want the best I can buy with the resources I have. I did my homework and Hyman Bros prices fall in line with the typical prices for certain vehicles. I felt the vehicle I purchased and the price I paid fit together. I didnt feel as if I was being taken for a ride...no pun intended. The salesman and the finance associate made the process easy. I would recommend Hyman Bros. to my friends and I will return again.

John Breeden (Sales) and John Sensibaugh (Finance) provided me with the best car buying experience I ever had. I will literally talk about this experience for many years to anyone who will listen and use it as the standard for car buying. In and out in an hour and that included chit chat - the car was clean and ready with plates for me to test drive and take home, all of the paperwork was ready for me to sign and the pricing was EXACTLY what we had discussed. I had a negative experience with another dealership - Hendrick, and they basically did a bait and switch (false advertising the Hendricks price AND 0% financing for 72 months, but it turned out it was either one or the other. They use archaic sales methods - the stereotypical car sales model. Luck Chevrolet actually had the same make and model and the price was slightly higher, but they CLEARLY stated on their website their deals could not be combined. If you are considering buying a vehicle I would highly recommend buying from Hyman Bros. John was upfront with me from the beginning, giving me the out the door price - and that is exactly what I ended up paying to the cent. He made sure everything was taken care of to make it as seamless as possible for me and I know he treats all of his clients with the same high standard of care. As long as we are in the Richmond area, we will only buy our cars from Hyman Bros.Thank you very much,Jessica

Hyman Bros. had the car we wanted, at the price we wanted, and the service was great! We were so pleased with the salesman, DeAndre! He was so helpful, informed and pleasant! Dave, the numbers guy, was so nice and fast with his service. I give Hyman Bros., DeAndre and Dave FIVE STARS! Great Buying Experience!

Great experience purchasing a vehicle from Hyman Brothers. RC was great to work with, knowledgeable about the vehicle we were looking at. Will definitely be back when looking for another vehicle.

They worked with me for 3 days (bc of certain problems on my end that nobody not even me had control over) to help me find a way to finance a car that they knew I really wanted and in the end everything worked out and Im the proud new owner of my first owned car so thank you Hyman West Broad, Ill definitely be back!!

DO NOT GO HERE — Salesmen are only after your money do not care about the customer, they wouldn’t even talk to me until they saw I was approved for financing. Sales manager Bill is very rude and inappropriate. I have never felt more disrespected when trying to buy a car!

Best car buying experience I ever had and Ive purchased many cars. I will travel all the way to Hyman Brothers from Maryland when I make my next car purchase. The service at Hyman Brothers is in a class all by itself.

Our sales person (Monty) was great to start but once we made the purchase -- that was pretty much the end of the service or the care...they lost all the promised paperwork that had been in the car and that we requested...we found that the promised owners manual was not in the car (they did finally order us one)...the battery died on several occasions leaving my wife stranded (they did eventually replace)...the concierge key was the wrong one so didnt fit and they did not replace...sunroof drain was clogged and water leaked into the car and they did not offer to look at it...let alone help get it fixed...I would think twice before dealing with them...or at the very least, insure that everything they promise is a promise in writing...Disappointed...

I had a great experience with Hyman Brothers. My sales representative was Amon Sammy Hamad. His manner put me at ease and it was clear he knew the vehicle well. I also appreciated the no-haggle policy. I didnt worry that I might have paid more than I should have. It was an entirely pleasant experience. I would highly recommend Hyman Brothers.

Decent car at an average price, but they can not produce the title for my car. Its been two and a half weeks since I bought the car and Im beginning to wonder if they legally owned the car to sell it to me. They have been sitting on the title and DMV reimbursement check for two and a half weeks - these should have been ready for me to take with me when I left the dealership when I bought the car. The employee at the dealership is not denying that she told me to expect the title a while ago, but is not helpful in actually getting me the title as it has to be processed from across town. I got a ticket because I live in an area requiring residential parking passes which I cannot get on a car with Virginia tag and no existing title.Also beware: When I went to test drive the car, RC did not want me to try the car on a highway or above 35 miles an hour, as he directed me on a very short loop around the dealership on city roads only. I prefer to try a car out on the highway, also.

I was heartbroken when I realized that I needed to give up a car that I loved due to age and mileage. I have some vision loss, so Im very specific about what I need out of a car in terms of size and visibility. I test drove an older Subaru Outback and a much newer Ford Fiesta, and although the Ford wasnt newer with better mileage, I wasnt comfortable in it and chose the Subaru. G.Q. was incredibly patient and understanding as I tried to find a car that fit my needs, allowing me to take both cars for two test drives. I never once felt pressure to make a decision, and he supported me in choosing a car that worked for me, even though it may not have been the most logical choice for the average buyer. He made what I thought would be a difficult and painful process as easy as possible.

After an accident that totaled my vehicle, Hyman bros hooked me up with a sweet deal on my Nissan Sentra!! in just a few days, I was back on the road and thrilled by the great customer service they provided. Such friendly salesmen and not pushy or over suggestive with their products and services. They even offered me car alternatives to fit my price availability. Ill gladly recommend them to anyone.

First and foremost thanks again Hyman Bros West Broad located in Richmond VA. Another special thanks goes out to GQ and John the Finance Manager. I give these guys 5 stars any day and I recommend them to anyone. One thing my wife and I truly appreciated is that GQ the salesman personally sent us a thank you letter in the mail!! 5 stars!!!

Great experience from start to finish. Mike was great with all of our questions and showing us options. I will return soon!

I purchased a jeep grand cherokee from Hyman Bros and brought it home to NC. Shortly thereafter I experienced some knocking noises in the front end and took it into a dealer here in NC to have it inspected. The jeep required $800 of repairs for new sway bar bushings, which eliminated the noise. I spoke with our sales rep from Hyman Bros and they agreed to pay for the repair in full. These guys will always have our business from now on.

Just bought my fourth car from Hyman Bros. Always great service, reasonable prices, and excellent quality cars. I highly recommend them.

I recently bought a Nissan Rogue and was very pleased with everything. Everyone was very knowledgeable and made the process of buying a car very stress free.

This is my first experience purchasing a car without any hassle! I was pre-approved, and when I arrived at the dealership, my husband and I were there for about an hour. It was not an all day event. Even though we had to drive an hour away.....it was well worth it! Thank you KC, RJ, and Bill for all your help! I will be recommending all my friends and family to you!