I recently purchased my SUV here and my Sales guy, Jordan Bell was so helpful and friendly. He helped ease my already stressful situation being I had to purchase new transportation due to my old car be totaled. I got the vehicle I wanted along with exceptional customer service. The whole staff was professional and friendly. Thank you!
This was our second time purchasing a vehicle from Enterprise Car Sales on Midlothian Turnpike. The first experience was some years ago and it was very good. Our most recent visit was in August 2021 and I must say, it was great and a very streamlined experience. Delonte is a very knowledgeable, personable, and caring young man. He took good care of us and made sure we were very informed and had everything we needed. He took his time and got everything right. In addition, the manager, Lavelle, was also very attentive and stopped by several times to make sure we had everything we needed. We couldnt ask for a better experience! We are very pleased with the service there and also happy with our purchase. Thanks again!
Justin Bell and Rasheed Clarke were amazing. They were trustworthy, worked hard to understand my vehicle needs, and provided exceptional customer service. They were both knowledgeable and treated my husband and I with the utmost respect and understanding. Not once did we feel they were trying to push or sell vehicles or services on us. If you are looking for high quality vehicles and trusted experts to provide honest advice and information so you can make an informed decision, look no further than Justin and Rasheed at Enterprise Car Sales in Richmond, VA.
I received great customer service from Jordan Bell. He was able to help me find the car I wanted within a good price range. I expressed what I was looking for as in price range, monthly payments, APR rate, and any features that I wanted in the car. He was able to satisfy all. I was almost to the point of giving up on my journey of purchasing a car because no lender would finance me. But with no credit history, Jordan worked to find a financier who didn’t have a high APR! If you’re looking to purchase car this is a great place.
I have to say this has been the best car buying experience I have had EVER. Rasheed is the bomb.com. So friendly and helpful with great energy. Really made the process quick and smooth. Jordan did an amazing job with inventory and product knowledge. He knows everything the vehicle can and can’t do . Also all the managers and others on the sales team collectively kept the atmosphere charged with positive energy which is so needed when making a major purchase..Go here please if you need a vehicle.✨✨✨✅✅
Tia recommended Enterprise Car Sales and Jordan Bell was my salesperson. He has been amazing. The entire staff was actually great and the energy in the building is electrifying. Jordan stayed late to explain everything and offered the best customer service. I would recommend Enterprise Car Sales and Jordan Bell to friends and family!
My husband and I purchased a car from Enterprise an I must say we had a wonderful experience. Jordan and Tia was AWESOME and made the experience fast and easy. If you are in the market for a new car please contact Jordan Bell at Enterprise Car Sales in Midlothian. I promise you will not be disappointed! Thank you Jordan Bell and Tia for your help!!
I was a very difficult customer from day one. Mr. Bell welcomed me over the phone and I began to melt. I met Mr. Bell and he was working very hard with two other customers (I was early). Mr. Bell introduced me to Mr. Clark and I was in heaven. They treated me and my family very professionally and it was an easy process. Thanks to all at the Midlothian Car Sales Lot. Will recommend to all family and friends.
Great customer service and an amazing car buying experience! Thank you for your help!
I went to Enterprise after having a bad experience a one of their major competitors. They took care of my needs and concerns right away!! They were effective and efficient and worked with the customer in mind the whole time. Wonders people there. Will definitely do business again
Received excellent customer service from Kenneth and Jordan at the midlothian turnpike location in Richmond . They worked hard to get me the car I wanted .
Loved our entire first time experience with Enterprise Car Sales!! Rasheed went above and beyond to get our family what we truly wanted. He is your go to guy for car sales in Richmond and will help you find exactly what you are looking for with no issues! He was very knowledgeable, cared about what we wanted and patient with us. Overall, everyone at the Midlothian location was extremely friendly, helpful and professional and we appreciate everything theyve done for us! My family and I would definitely recommend this place to new car owners looking for their first vehicle, as well ones that just want a simple upgrade. Enterprise Car Sales is definitely the place to go hands down!!! Thank yall for everything & we look forward to doing business with them in the future.
Wow what can I say these guys over here at this dealership are impeccable they provided me with a great car definitely within my budget and my credit is literally the lowest you can get lol the gentleman stayed almost 2 hours past closing time to be able to help me get into my car I would recommend enterprise car sales to anyone looking for a great reliable vehicle also communication was on point as well please go shop
The customer service at this location was great, the car buying process was simplified, but the car was not worth it. I purchased a car here and less than two years the transmission went. I had it replaced and it has gone again. I thought we were purchasing a reliable car from here but it has caused more problems than any car I have purchased. I am disappointed with my purchase and disappointed that Enterprise sold me a car that has given me many issues both electrical as well as mechanical.
Kenny + Lavelle are the dynamic duo-- after a year of not being mobile I was finally in the position to obtain my vehicle and thanks to Kenny + Lavelle the process was smooth and fast! Definitely made me feel more important than I know I am! :)If you are looking into getting a vehicle theres really no need in shopping elsewhere as Enterprise Car Sales has and will always be my number one choice for dealerships however having a professional such as Kenny really made the car buying experience memorable and Kenny did nothing short of going the extra mile with not only transferring the 2019 RAV4 to the local branch in Richmond but not pressuring me before my set date to pick up the car. Kenny sent a polite reminder the day before and the day of he was ready to close the sale just as much as I was ready to be back on the road!Thanks to both Kenny + Levelle for their dedication in finding me the prefect RAV4 in my budget
Rasheed & Delonte helped me with my purchase. They were very professional. I would recommend anyone to them!
My salesman, TJ, was very helpful and respectful. The entire experience was seem less and quick. I will recommend to family and friends and be back myself.
We bought a car here on Friday and cannot say enough about how great the experience was for us. Rasheed was so attentive and was so helpful throughout the entire process. Thanks Rasheed and all the guys at Enterprise! You’re awesome! We are loving our 2020 Jeep Cherokee Limited.🙂
I just bought a 2020 Camry SE there. Rasheed Clark was the salesman and his performance was outstanding. I couldnt be more pleased.
My daughter and I recently purchased a vehicle from Enterprise. We didnt feel like they were trying to force us to make a purchase. They made the process so easy, and Jordan was fabulous to work with. He took the time to explain everything and when there was glitch the manager promptly fixed it. Its nice to know that some businesses still believe in great customer service.
Kenny and Delonte were great. They worked together to get the car that I wanted. The car I wanted had to be transferred from Norfolk and they worked hard to keep me updated on it. They were also respectful of my budget and not pushy on spending more money. Would go there for my next car!
I had an appointment at Enterprise Car Sales at 8605 Midlothian Turnpike on Thursday, July 1st at 6:00. The representative Jordan Bell was very Professional and answered all my questions that I had about my purchase. He helped me throughout the whole process, I am very satisfied with my experience with Enterprise Car Sales 😊
I recommend getting a car from them most definitely 100%, they made me super comfortable and they told me they would be the best nd find me a car and they did just that
Great Customer Service and they will work hard to get you into a vehicle of your liking. A must visit when your looking to purchase a vehicle.
TJ was an excellent sales representative. He was the perfect mix of friendly and helpful and NOT the least bit pushy or overbearing. Everyone at the location was very friendly. I have never enjoyed spending my money as much as I did at Enterprise. Total time spent there...2 hours total. Great car buying experience!
Went through Enterprise for my first car and first off, I love my car! I got a 2017 Nissan Sentra Sv. TJ and Jordan both went over and beyond to help me out with purchasing one. They show you the car fax on all vehicles which is great, little mileage on the cars which is also a plus! I definitely recommend to anyone looking to buy a car from here,Thanks guys!
Everyone knows that after you purchase a vehicle the sales representative has nothing to do with you. Thats not true at Enterprise car sales on Midlothian Turnpike in Richmond, VA. After purchasing my car I had it washed numerous times at the car wash, but my car was still dirty. It looked to be sap buried deep into the paint that apparently was hidden from the snow. I called my rep T.J. and my car was repainted. I didnt think Enterprise sales would cover it, because it wasnt like an engine had failed. They repainted my car, therefore when purchasing my second car, I went back to Enterprise. I continue to be satisfied. They are more like family and you can see them work as a team.
The staff was friendly and helpful. I told them what I wanted and they told me to take look on the lot to see what I might want. There was no one hassling me to choose a car. I test drove the car and the process was easy to purchase.
The team at ENTERPRISE CAR SALES IS amazing from start to finish. I didn’t feel rushed or pressured to purchase. Me and my husband purchase cars that day and I must say GRADE A SERVICE. Also there was nothing stress about this purchase the team made sure we understood everything and were willing to answer questions and made sure we understood!!!!!!!!THANKS YALL😇
Our son bought his first car here, a 2017 Volkswagen Passat. After reading several reviews on this location, we decided to give them a try. Delontes name came up on several of the reviews as one of the go-to guys. He did not disappoint. He was very thorough, knowledgeable, and up front. Delonte set the professional standard on our sons first car buying experience, and we truly appreciate it.
I just purchased my 3rd car from Enterprise. My daughter purchased her car from there as well. The staff members are very friendly, and always willing to help! Shout out to Levell and Jordan at the Richmond office! They always take great care of me. Check them out if youre looking for a car. You wont be disappointed!
Working with Tia and Rasheed was a great experience!! I highly recommend them!
TJ was great to work with. The staff was engaging and personal which made for an easier experience.
They tried but we need the resources to do better...
I was impressed with the sales process but I felt that the salesperson and manger were pushing me out the door. I was told I could come at by 8pm but when there was an extended time contacting bank to make down payment they started shutting lights off and telling me I had to come back. Finally the bank was able to remove block and I paid and had to go directly to the gas station, the car was on empty. I called the sales person Delonte and he said I could bring it back to get it filled, I had a trip that weekend so when I reached out to him upon my return, he would not respond.
Eric was able to help me find the perfect van to travel in and transport my dogs. He never failed to follow-up with a phone call, and when he caught me at a bad time hed always remember to call me back. He knew exactly what I was looking for, had the van transferred to Richmond, and 3 hours later I drove off in the perfect van for my dogs and I. Id recommend anyone to Eric that is looking to buy a new set of wheels, and if its not on the lot he will find it! Thanks, Eric!!!
Great customer service, Great cars, not hard to find what you want and need. A car dealership that’s run by humans
I had a great experience with purchasing my new vehicle from Enterprise Car Sales. My sales agent, Delonte Boykin, has great customer service and he was very responsive. No sales pressure to purchase a vehicle, but very respectful. I highly recommend this dealership.
If I had to do recommend a friend I would so far so good!!!
Rasheed was amazing! He was patient and really worked with me. His customer service is awesome and he focuses strictly on you. I came in looking for a Camry then I changed my mind and went with a 2020 Ford Fusion Titanium. Once I seen it I had my heart set on it! Thank you Rasheed for making this painless!
Rashid and Delonte were two of the best team members assertive in getting me financed. I truly appreciate these gentlemen from the bottom of my heart. Thx a great deal Enterprise car sales.❤️💯🙏🏽👍🏾
Smoothest car purchase ever. TJ was helpful, kind and courteous and made my experience with Enterprise car sales smooth, simple and quick. I would definitely recommend.
Eric was awesome with helping me buy a 2020 Corolla. Great guy and I recommend him as your sales guy!
Excellent customer service the salesman Delonte and staff were great and I was satisfied with everything they got me right . Thanks y’all
It was nice selections of vehicles and friendly staff. The Altima is nice making noise on the same day. I want them to do another inspection cause its not right when I recommend people to come. I wish I could get commission.
Tj did a wonderful job and got us into a 2019 Nissan Rogue thank you guys
Enjoying my new work truck from Enterprise.
The customer service was great. They make you feel comfortable and do everything to assist you with getting the vehicle you want. This was my second time getting a car from them. Their vehicles are very good quality. I would refer anyone to Enterprise Car Sales.
Overall great experience and reliable customer service very smooth process the way they handle renting cars and car sales
I would like to thank all of The Enterprise Rentel and Car sales team with helping me find and get what I was looking for stress free. Big shout out to Rasheed Clark he is and amazing sale man very very professional from the first day. I would refer anyone to them in and out state . Please if you looking for car go check out Rasheed and the other team members on midlothian turnpike.
The team at Enterprise Car Sales were very helpful and friendly. Numerous dealerships tried to put me in vehicles that were either too small or way out of my budget. I went into Enterprise Car Sales feeling pessimistic, and as if I was going to be wasting my time. TJ helped me find a vehicle that suited my needs and fit into my budget right away. I was finally able to breathe a sigh of relief. I will recommend this dealership to all of my friends and family.
Just recently purchased a car from Enterprise Car Sales on Midlothian Turnpike in Richmond, VA. Talking to Jordan Bell help ease my mind on the worries I had with purchasing a car. He asked me what I wanted, what color, etc and in minutes, he found the car for me. I thought this was going to be a all day process, but I was in and out under and hour. I would highly recommend Enterprise Car Sales. Ask for Jordan Bell, he is awesome with great customer service skills.
We bought from here. Beware that even though they insoect the cars....still have them checked out while you ha e 7 days to return it. We almost returned the Pathfinder we purchased when we found out that the brakes were shot. We were told that it passed inspection, and they wouldnt fix the brakes that were at State minimum. So they almost got the Oathfinder back. Stay your ground, and dont be taken advantage of by any car dealer. Do your research, check with mechanics, and Carfax those vehicles....they want your miney....so do your homework!
I got the pleasure of working with Rasheed, and i can honestly say it was the best customer service i have ever had . He went out his way to make sure I was genuinely happy . I was scared i wasnt gone get approved but he made it happen.Everyone there was supper nice !
Great customer service and the price for their cars are very reasonable.
Rasheed Clarke was the man... great quality of service and cars
They are very professional and they made me comfortable about my choice and worked out the best deal for me I will recommend all my grit to you guys if they are looking a car thanks a lot to the entire staff
Wow, wow, wow! where do I begin. I was blessed to with Mr Rasheed Clark and he was absolutely amazing. his customer service skills were amazing, i felt as if i had known him forever. I also wanted to handle as much as possible via internet and phone so that i could spend as little time in the actual dealership; as i have a 5 year old that gets very impatient. I told him what i was looking for; and he hopped right on it. He was patient, very informative on the different vehicles that matched my needs and wants; AND still offered me a better price then carmax, carvana, and drivetime. When i arrived to the location; it was a very easy and stress free process. All the employees were very friendly. I am so grateful to have had such a great team that not only helped me get EXACTLY what i was looking for at a great price; but worked so swiftly to make it all happen. Ow did i mention, i didnt have a way to them and they came and got me; which removed a lot of stress from me.
We rented the car well ahead of time to pick up at noon. The car was not the one we reserved. It was absolutely filthy. Covered in dead bugs, and had obviously not been washed. The employee gave some ridiculous story about their car cleaner not working well, which was obviously not true because I knocked a bug off by blowing on it. The girl did not care one wit about the condition of the car, but continued trying to upsell their products. It only had about a half tank of gas in it and smelled strongly of cigarettes and weed. This car was being rented for my son and his fiance to drive to their wedding in another state. Neither smoke. They said they were fine with the car, but I was completely embarrassed because it was part of their wedding gift. I will probably never use Enterprise again. Ive rented from much cheaper places and recieved much, much better product and service.
I had a wonderful experience with Enterprise Car sales. They all was respectful, answer all questions, helpful and work with you on the type of car you want.I would highly recommend this place if you are getting a car because they have some good programs you can use when looking for a car.
Jordan was an excellent salesman and made finding my vehicle much easier. I got pretty much everything I wanted. Once you find one the process was quick. But you need to be ready to move wiickly as the vehicles, Ram 1500 4x4 in my case, sell quickly!
Awesome staff. My salesman was Mr. Hunt. He was incredible and very patient with me. Appreciate those guys and you all should stop in and dont leave till you have some new keys.
Good experience. Easy financing. Smooth paperwork. Nice salesperson. I would return
My husband and I were very pleased with the service we received from Enterprise. From the beginning of the buying process to the end, our sales consultant TJ Syrkett was very knowledgeable and professional. We were in and out in a timely manner and were given a fair price for our trade in. The entire staff was friendly and helpful. We will recommend them to all our friends and family. Thanks TJ!
Kiron and Co were massively helpful in my purchase of a 2018 Subaru Forester. They walked me through the process. It was a great experience, enjoyable, and affordable. I spent months looking for that specific make. The team didn’t try and upsell me, they listened and met my needs. I appreciate them and fully recommend this location.
If I can give them more stars I would. Excellent service!!!!!!
Never thought about using them to buy a truck until now, theyre amazing!!!! With better offers than dealerships with just a few 1000 miles on each vehicle, you cant go wrong. There bumper to bumper warranty also goes on top of the vehicle factory warranty. I will definitely be going back to them in the future if I ever need another vehicle!!!
TJ and Lavelle were quick and professional buying at Enterprise Car Sales. Great selection and no hassle!
Best car buying experience Ive ever had, Eric was great at helping me find the right car to fit my budget
Ask for Rasheed. He’s the man.
If you are going to buy a car, I would suggest Enterprise Car Sales at Midlothian turnpike Richmond VA. This was by far the best car buying experience that I have ever had. Devon told me that he was going to make this as smooth as possible. He lived up to and beyond. He made sure that my new truck was clean and delivered with a full tank of gas. Five stars in under rated. They should be ten stars. Well worth the trip from Florida.
Great place to buy a car. Eric and the rest of the staff were very helpful in helping me find a car that fit my budget and needs.
The sales person Tj was excellent. He was patient and took into consideration all the things I was looking for in a vehicle. I love my vehicle and my car payments not bad at all for someone with so so credit. I would use them again.
Wow this was an amazing experience - Courtney Hunt took magnificent care of us during the entire process! I would Highly recommend Enterprise Car Sales - we love our “new” car and will be back again to purchase another vehicle!
It was a pretty good experience. Was able to try out a lot of cars in a small amount of time
I bought my Ford Focus from Enterprise six years ago and it has been a great investment! It was in great shape when I bought it and its never let me down. Staff there was very accommodating. This year when I needed information about my car they were happy to help, even though it had been six years since my purchase. When Im ready to buy my next car, thats where Ill be going!
No, but I smell the new car smell he says. TJ had us drive over an hour to purchase a car that smelled like smoke so bad, we could smell it before we sat in it. I looked at him and asked him to acknowledge it. And that was his line. Really! Then the manager told us how he drove it a couple hours to get it to his store and he didnt smell smoke either- while looking me in the eyes. So my wife drove to the Woodbridge Enterprise location and had the best experience and bought a beautiful car.
Desmond was great. We went to enterprise because we had a bad experience at a used car dealership and the folks at enterprise did everything they could to help us out! Highly recommended
Well, first this is my first time buying a car. Stressful right? NOT! The experience was very exciting and swift. I was introduced to Dustin Scales, hes the man! The process didnt take ALL day, like everyone said it would! Maybe like an hour! He really took his time to explain and helped me understand the process in detail and he answered any question I had! The location is very family oriented, my father even bought a car from them as well. Im so glad I purchased my first car from enterprise and with DUSTIN! The best decision Ive made in a long time! If youre reading this Dustin and Jordan are amazing at what they do! Please stop by and see if you can get APPROVED for your next vehicle TODAY! 😍 🚗
I had bad experiences with car dealers but Enterprise and their employees changed my mind, Jordan Bell was the best in helping me find a car that fit my needs, there was never any pressure on making me buy a car and that is the most important part of all this, I got my car because I loved it and fit my needs not because they needed a sale. Also everyone in the office is super polite and nice. Def recommend this place to anyone!
Great place to buy cars. The process is so easy and they seem to have great prices. Check them out
They were very courteous and polite! They went out there way to provide adequate customer service!
Awesome! For the past 3 years I have gone to Enterprise Car Sales on Midlothian Turnpike to purchase my vehicles. This year 2017 is by far the best experience I have had. It just gets better and better each additional year. My sales rep, Dustin went above and beyond what he had to in order to make me happy and satisfied! Great job Dustin!
Jorden was awesome..even though I bought from another lot..he definatly will be my stop everytime I need a vehicle..and will recommend to all my family and friends.
The staff were very friendly and knowledgeable. Karroll was awesome from start to finish and she has great customer service skills! The only concern I had was that there were no parking spots in the lot for prospective customers. I really like my 2016 Jeep Campass, and the staff were patient and honest with me!
Great sales approach! No hype just plain simple facts and great options when looking for a newer vehicle
This was my first experience at Enterprise Car Sales. I worked with Cameron and James to find the vehicle that best fit my taste and my budget. Cameron was very knowledgeable, courteous and really easy to work with. He convinced me test drive a competitive vehicle different than the one I came to look at and guess what? I chose the car he recommended. James shopped around to get me the best financing rate possible. He was able to find a rate that even beat my credit union! The purchase process was smooth like butter. The customer service is outstanding! Team Enterprise ROCKS! It was a pleasure to do business with them!!
I recently purchased a car from Enterprise. The experience was wonderful. My salesperson was Drew. He made me feel comfortable presenting me with all the information that I needed to make a purchase that was the right fit for me. He was always very pleasant in person and on the phone.His polite personality was genuine. You could tell that he enjoyed what he did and his company. They were one big family with the satisfaction of the customer their primary objective, I highly recommend Enterprise for your next automobile purchase. Ms. Alsberry
If you are interested in purchasing a reliable, affordable, quality vehicle I would highly recommend reaching out to TJ at this location. He works with his customers to find the perfect vehicles on a budget and goes out of his way to get the job done.
Requested a car transfer on 8/26, it took three weeks to come from Philadelphia to Richmond, a six hour drive. Got the truck on 9/14 and noticed no floor mats. Requested replacement 9/16, then made several calls to follow up, getting the same response not in today or not available today is 10/2 and still no mats. Fast to take money slow on customer service. Changing my review wish I could lower to zero or less, enterprise still playing dumb only at a higher level. Doing it on purpose.
My request and needs were heard and met. I am delighted with my new car. Customer service (Ms. Karroll Courtney) was outstanding thru these most extraordinary times...mask and all.Note... this is the third vehicle I have purchased from ECS. You may say I have great history with ECS.Thank you again !
Best car buying experience ever in 30 years.
My wife and I are greatly pleased to give wonderful plaudits to Enterprise for the vehicle we found on their lot. The condition and quality of this purchase has been very satisfactory. The only reason I didnt give it 5 stars is that I never rate anything 5 star. It is worth your while, if you are looking for an excellent buy of a gently used car to spend time with them.
I purchased my first vehicle through Enterprise Car Sales on Midlothian Turnpike and my experience was phenomenal!! I tell everyone that is in the market to purchase a vehicle to come in and ask for Dustin Scales and Jordan Bell. These guys are on the job! They take care of you and make sure all of your needs and beyond are meet. Any concerns that I had were addressed and handled with the greatest importance. I have had my vehicle for a almost two months and I can truly say its one of the best investments ever.
The dealers I observed are very patient and shipment about pleasing their customers and making sure their needs are met. They work hard to get the best deals for their customers. I would recommend you to try Enterprise Sales before you go any where else first.
Excellent customer service. No hassles and cars in fantastic condition. Everything was taken care of there. Financing, plates, etc. If they dont have car your looking for at their site they will have what you are looking for transported. Great staff. Kind and courteous.
GREAT car-buying experience. The Salesperson was friendly, knowledgeable, and, importantly, not pushy. He quickly understood our needs and budget and made helpful recommendations. The Manager was similarly friendly, knowledgeable, and not pushy when it came to discussing extended warranty, financing, etc. Of course, the price was highly competitive and the No Haggle policy was a pleasure - there were no staged meetings between the Salesperson and Manager to make it seem as if they were making a great deal.
I purchased a Midsize car from Enterprise and this was my first time making a big purchase. The Overall experience was Good and fast. The salesperson I dealt with was Paul Nelson. At first I went with a fixed mindset that I should stick with a vehicle I choose. He explained everything and made me feel comfortable presenting me with all the information that I needed to make a purchase and that made my mind open for better options. He very well enjoys his work and you could see that on his face. But if youre going to finance a vehicle. I would suggest first check in the open market and tell them what youre offered and ask them if they could get a better options than what you already have.