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Car N Go
10035 Midlothian Turnpike, Richmond, VA 23235, United States
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Car N Go
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Ne
Review №1

Very nice and clean cars. lots of different cars to choose from. They gave me a very good trade in for my Toyota highlander Great customer service. Thanks Moe

Ap
Review №2

My family has purchased 3 cars from Car N Go. We have had a great experience every time. Whenever we had a question or concern, they always answered us honestly. Thats why we always come here to buy.

J
Review №3

I am shopping for cars and arrived at Car N Go as they had a car I was interested in. My young son and I arrived, saw the car on the lot, and asked for a test drive. The salesmen was very polite and asked a lot of questions about my finances. I arrived in a 3 year old car that was worth twice what their car on the lot was priced at. Obviously, I can afford to purchase their car.After being questioned they asked to run a hard check on my credit. No. We all know that hard checks on credit adversely affect your score. I told the salesman as such and asked for the third time to test drive the car.Let me go ask my manager. (Really?! Were at that point already?)Sorry, I cant let you test drive the car. You can come back on Monday or Tuesday if youd like and test drive it then.No. I wont be back. Im shopping for a car and test drives are integral to that process. If I cant test drive the car how can I know if I want to buy it?Go to Carmax or Hyman Brothers. Go to any other dealership even the worst will let you test drive the car before asking to run your credit report. Avoid Car N Go.Corrections added as the response from Car N Go is misleading.1. Dodge Charger 392, not a V6 - You dont judge? Seems judgey.2. Intended to buy once the suitable car is found and test driven. - You still dont judge? Seems to me you judged me as a joy rider.3. Told the salesman I was shopping and ready to buy, just not ready to have a hard inquiry on my credit report for a test drive. Im now very glad I didnt give you my personal data.Keep talking. Youre making the case for me here. I wont respond further as my point is made. Avoid Car N Go.

An
Review №4

My husband and I stopped by the Hull Street location just to window shop and ended up buying a car because Parker was so wonderful! He doesnt even sell cars but helped us through the whole process!!! Once we went to the Midlothian Tnpk location to finish up, the staff there was just as amazing! If you are looking for a new to you, used car, please check these guys out! They really take care of you and make the car buying experience painless and fun!

mi
Review №5

Visit any store and see what better service, nicer cars and real honest people look like.

Da
Review №6

They always have the nicest cars in the area. Compare there customer service and quality of cars to ANYONE in the area and youll quickly realize there is no better place to shop in Midlothian

Da
Review №7

My husband and visited Car N Go on Hull St, they were very kind, but the car we were looking for recently got transfer to the Car N Go on Midlothian Tpk. Same great service at both stores we visited

An
Review №8

Just recently bought a 2012 Honda Pilot from Car N Go. I typically dread dealing with car salesmen...so I was mentally preparing myself.But then I met Mike. Super knowledgeable and quick to answer all of my questions thoroughly. He was also very casual (no pressure) about the actual sales process. He was very personable and it was very nice that he was very familiar with my favorite local car repair shop. It didn’t hurt that the car was clean, loaded with “nice to have” features and priced reasonably for comparable quality.The entire process was quick and fun. Mike even went so far as to get the car re-inspected the morning I picked it up. There was no need; it wasn’t expired. He just didn’t want me to have to be concerned over anything.I can’t say enough what a great experience this was. I highly recommend them. I’m looking forward to my next car purchase.....as long as I can work with Mike.

ke
Review №9

After getting the car the guy who owns this place was very unprofessional and became a jerk!!.. I would never let anybody buy a car from here..I would give stars if I could!!!

Ju
Review №10

They were friendly helpful and even came in early so they can get me out with a car! Saved my day because i needed a car quick. They got the process done in no time. Easy to work with! Would buy another car from them again and would recommend people to come here and buy

Wi
Review №11

Daughter took her vehicle to them to have things done that was NOT done on previous occasion and sales manager refuse to correct problem they may be good at selling vehicle but when comes to fixing vehicles theyre not helpful Dont recommend buying a vehicle

Ti
Review №12

Get ready to be judged minute you walk through the door . Just got out of gym seen a car I liked was told I had to get Preapproved before I could test drive lol could have paid cash for it . So I will not do Business with people like that .

ke
Review №13

I am beside my self with how mike and Lewis went out of there way to help me and my family find a car at an amazing deal price Just flat out everything, my self being a used car salesman and auto shop owner in the past, HANDS DOWN THE BEST USED CAR PLACE PEOPLE I HAVE EVER HAD THE PLEASURE OF DOING BUSINESS WITH! Thank you guys so much for putting me in my dream car

De
Review №14

Everyone here are a bunch of great people. Would highly recommend them!!!

Da
Review №15

The purchase of the vehicle wasnt bad. After you drive the vehicle off the lot Car NGo doesn’t stand behind their vehicles. To quote the owner”its a used car, what do you expect “. I had several issues they told me they would take care of. I had a over heating issue that they couldn’t fix. I had a water leak that they never fixed. I am now getting ready to buy a new transmission. I have only own the vehicle 4 months. Please do your homework before your purchase and dont trust what they tell you. Trusting them has cost me $5000.00 in repairs in top. Of the purchase of the vehicle

J
Review №16

Helpful and easy going staff. Good experience here.

Tr
Review №17

This is my 4th car I bought this year this is a great dealership as a former car lot owner Mike and Louis are great and the staff on Midlothian are fantastic I strongly encourage anyone to get your car from them I consider them family

Re
Review №18

Salesman left us hanging, so we left.

da
Review №19

Worst place to buy a car. Had problems with the car 2 days after bought. Heat not working, roof top leaking, Coolant leaking, tail pipe fell off in road. They tried to fix some things several times, but I kept taking it back and now he will not fix like he promised. Do not trust them!!! I bought AS IS but he promised to fix it!

Ch
Review №20

My sister brought a bmw fromThis place not even 2 months ago her check engine light came on she took it to bmw original shop they told her whoever changed the oil which was car n go they didn’t use the correct tool do such now they don’t want to fix her vehicle no one will return her calls or anything stay away from car n go

St
Review №21

I want to give a huge thanks to Mike, Monroe, Rebecca, and Mo. Without them I would not have this opportunity to be driving this nice Ford F150. The communication and customer service was perfect. To be able to actually say this team cared, is something that I have never been able to say about any other dealership. Mike listened to what I needed and gave me the pros and cons between the trucks I liked. This allowed me to make the best choice. Monroe is hands down the best finance manager that I have ever dealt with. This experience has been the easiest and most comfortable ever. I never felt like I was been pushed to purchase this or that. They listened to what I was looking for and made it happen. The inventory is over par. I recommend that if you are looking for a great used vehicle to check out Car N Go. This team is top notch and I assure twhat they will have what you need. I will definitely be back when it is time to get another vehicle. Thank you again for making this purchase so satisfying.

Xi
Review №22

5 stars

Ja
Review №23

Just bought a new VW Atlas, this is my second purchase from Car N Go, top quality vehicles that are reliable and clean down to the smallest detail! The best customer service and most knowledgeable team. Will always buy from here and recommend to everyone I know.

Th
Review №24

This was by far THE best vehicle purchasing experience. The task is daunting and more so on a budget but it was quickly a pleasant encounter from first walking into the showroom to sealing the deal. Used vehicles surely come with reservations and hesitations however, Mo and his team were Professional, Patient, Considerate, and Honest. Five Stars for overall experience as well as the purchased vehicle.

go
Review №25

This place doesnt feel like a used car lot. Its clean, well taken care of, and a pretty welcoming environment. The employees I dealt with would put most new car dealerships to shame as far as customer service goes. Overall I was able to get a quality used car that should last me years, when it comes time to replace it I will be returning to Car-n-go for the next one.

Ty
Review №26

Excellent Service! The whole Team is Great. Car N Go dealership is the place to purchase your ride very helpful, Thank You Guys for all your help.

Ji
Review №27

Purchased a vehicle a few years ago at the Hull Street location and needed another car for my son. I knew Car N Go was the place to go! This time around, I purchased a Toyota Camry. The car was extremely clean and drove smoothly. Everyone at Car N Go was knowledgeable, professional and honest. Wish I could give a 6 star rating, highly recommend to anyone in the local area!!

Ni
Review №28

Great service and even better staff! Highly recommend!

Mi
Review №29

With all the car lots on Midlothian it makes choosing one hard but I promise you can forget all the others and go here each staff member greets you with a smiling face and actually listens to your needs and wants to find a car that suits you and if they don’t have it they will find it!!! Easy approval process as well!!

Al
Review №30

I have no idea where to begin with these great men! I went from selling them their promotional products to purchasing both my vehicles from them. After going to several dealerships and all of them telling my husband no, I went there on a whim and my husband drove away in a car. A couple of months later after being told by every dealership I didn’t have car credit and would never be able to get in a vehicle I called Mike and he called next business day to tell me I got approved for the Lexus my husband had been eyeing for awhile! I will NOT go to another place!

Th
Review №31

My nephew purchased a 2009 Toyota Corollarecently. It was his first car so he was prettyexcited. I had purchased a vehicle from thebefore for my grand daughter. Our experience was great and the staff was alsogreat. I would definitely purchase from themagain. I highly recommend them. Thanksagain CarNGo.Theolia Vaughan

Im
Review №32

Bought a Lincoln Aviator from them, very reliable cars and they have huge selections. Will work with your budget and get you what exactly you want. Great customer service!! Best dealership in Midlo

Ga
Review №33

Friendly service. Great finance manager. Owners true to form. Knowledgeable team. Quality cars with warranties.

Ed
Review №34

The salesman and the owner are friendly and knowledgeable about the products they sell. They made sure the car was 100% before I took delivery. I highly recommend this dealership if you are looking for a performance type of used car. I purchased a 2003 Corvette Z06.

Ju
Review №35

Just bought our 09 Rav 4 LE, amazing experience! The car is fantastic and they really know their cars. They answered all my questions and made sure to recommend us the car that fit our needs. I highly recommend Car N Go!

Ve
Review №36

Very friendly, understanding difficult situations with individuals and willing to give you another chance when others places wouldnt

F
Review №37

Always a good selection of vehicles.

Li
Review №38

So friendly, super transparent and very knowledgeable! This is the second time I have purchased a car from car n go and they make it easy and stress free!

Ke
Review №39

Great people awesome personality was a pleasure doing business with them but definitely recommend them to anybody who needs a used car

Ke
Review №40

We very appropriate very help others people are friendly thank you so much

De
Review №41

UNPROFESSIONAL!!!Needs to followup with customers with TRUE & ACCURATE information.

Aa
Review №42

Great place to buy a car from, great people,honest people . Will definitely buy again from them

Da
Review №43

Me and my family have purchased 3 different cars from car n go and we highly recommend them to everyone. They take the time with you and dont pressure you to buy what they want you to buy.

na
Review №44

Awsome experience they worked with me and banks over a week to get me in the car I wanted with monthly payments I can afford

Pa
Review №45

Honestly, Ive never patronized the dealership, but Ive been using the DIY carwash here for as long as I can remember. There arent too many of those around Midlo that I can find, and its the perfect spot to drop a few quarters and get your car nice and clean.

Na
Review №46

Very friendly, caring, and accommodating team.

Al
Review №47

Good service friendly staff

Da
Review №48

Great people and great prices!

Li
Review №49

Very friendly and super to work with. Buy a car here!

Je
Review №50

Great customer service!

Mo
Review №51

Honest people, clean cars

He
Review №52

Good dealership

MA
Review №53

Stand up service!

Gr
Review №54

Great

Information
31 Photos
54 Comments
4.7 Rating
  • Address:10035 Midlothian Turnpike, Richmond, VA 23235, United States
  • Site:https://mycarngo.com/
  • Phone:+1 804-744-9636
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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