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Cell Phone Technicians
11545 Busy St, Richmond, VA 23236, United States
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Cell Phone Technicians
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Th
Review №1

Great service and very helpful staff. My phone screen was literally shattered in pieces, but they still made it look brand new. I also like how they give you options for screens and do not stick to just one price. I would 100% recommend.

Do
Review №2

Great experience! They took the time to answer all my questions and then recommend the right repairs. The repairs were performed quickly and at the price quoted. I use my phone for business and cannot afford to be out of touch with my customers. Thanks to them, I have my phone back up and running and was able to purchase a second phone at a reasonable cost as a backup. Being in construction, Im used to wearing out phones quickly! Thanks again guys. Im sure youll be seeing me again!Don

Da
Review №3

Did the best and most unselfish thing a repair shop can do: tell me what the problem is, and doesnt push you to have repair work done thats not necessary. In my case it was a damaged charging port (Moisture detected message). He told me what it would cost to fix, and recommended a lower cost alternative (wireless charging pad).My family has also been to the store and have had similar experiences.

Ch
Review №4

Hello RVA Cell Phone Technicians,Can you please update your website on when you are going to reopen? I have tried to contact your business via phone/email with no success. I would like to retrieve my cell phone. Thank you.

Je
Review №5

Absolutely great! Found this place on Google. They were very accommodating. Fairly priced. Phone looks great, I would recommend to friends and family, and that says a lot for me! 10 stars.

Je
Review №6

Cell Phone Technicians are fantastic! My iPhone 6 was submerged in water one night. I brought it to Cell Phone Tech. as soon as they opened the following day and they preformed magic and fixed my phone. For very little money my phone was like new. They kept me informed while they fixed it and gave me updates on if they thought it could be repaired. I highly recommend going to them for any phone issue. Its much less expensive than a new phone and their customer service is top notch.

Jo
Review №7

I went in to their location yesterday to check about getting an LG G5 screen fixed. The man at the counter was super polite and explain to me all of the possibilities about fixing my phone. He was also kind enough to talk to me about one of my old phones that was also not working. He seems to genuinely care about people and want to provide the best customer service he can. I absolutely will go back for any and all problems with my cell phone from here on out!!

Wi
Review №8

My phone, like most adult phones, is a critical employee; when it is out I am, literally, out of business! After speaking with three other smart phone repair shops, I found that Cell Phone Technicians offered a high level overview of the CORRECT repair for the device. After a Q&A, they agreed to get me up and running in less than one hour.They educated me, detailed their experiences relating to the repairs and the pricing was far superior to what was put forth by other shops, all of which offered zero discussion of the downside of just a glass repair versus an assembly repair!They are now a permanent vendor for my friends and family, highly respected and recommended!

Ky
Review №9

Excellent customer service. I have had two phone screens replaced the same day I brought them in and for a very reasonable price. I also brought an older phone with a broken camera - the tech diagnosed the issue as a problem with the main board (and thus not worth replacing) free of charge.

Mi
Review №10

I never even stepped in the door I called and they solved my charging problem right over the phone. Saved me loads of money! I feel like i owe them money! They are awesome!

Th
Review №11

I went in to get my iPhone XR replaced a week ago because I wanted my phone fixed immediately vs waiting for insurance to send out a phone the next day and its was only about a $55 dollar difference ....... I originally was told it would take about a hour to repair my screen so I lingered around and came back only to be told they were swamped and he would need another hour and a half .......I came back and got my phone it worked fine for one day then the next I noticed a light line coming in and out of my screen I thought weird but ill take it first thing in the morning to get fixed when I woke up the next morning it was way worse because not why whole screen is going in and out and not working so I went back I was told he had Nomore parts a shipment would be in the next day and ATLEAST my phone worked a little Im a very kind and very patient person when honestly sometimes I dont need to be but my granny passed and I just couldnt find it in me to demand my services to be done correctly now ive paid $136 dollars for my screen to be fixed within one hour and here I am 3 days later with a broken phone and honestly they didnt seem to care .......now its Friday and im calling and calling because At this point im tired of my phone being broken and its literally stressing me out .......after calling a thousand times and leaving vms someone finally calls me back and he tells me he can put a old screen that has a line in it to get me through the weekend until the parts that were supposedly out for delivery the day before come in on Monday and I had alot going on couldnt afford to be without a phone so reluctantly I agreed I come back to get my phone and the screen that he gave me to make it through the weekend was cracked and literally had tape on it ........this is horrible....... now Monday rolls around and im calling and calling no answer finally After a hundred calls he answered and told me the screens still havent come in he will shoot me a text when they do as if this mess is okay and leaving me no choice but to just deal with my now cracked taped glass that he put on my phone and some buttons didnt work he told me to turn my phone side ways .......a service that I paid $136 for that should have taken all of a hour has now taken a week .......after I hung up i was so angry and frustrated because had i known id go through this I would have just had my insurance send me a phone I went with what I thought was the quicker option and boy was I wrong so I started calling and calling no answer for at-least a hour cause if my phone wasnt going to be fixed today i wanted a refund I never got an answer and at this point I had wasted gas 3 times going up to this place and I left a vm suddenly I get a text saying the parts came in I dropped my phone off and it took yet another few hours and I finally was told to come pick it up when I got there he proceeded to tell me my frame is bent and to be extremely careful cause he couldnt get one side of my screen completely down and that I cant press to hard or put my phone in my back pocket because warranty dont like to replace screens back to back as if it my fault that it went out basically I paid $136 for him to put a screen on my phone that mostly will not even last cause he couldnt really replace it because of my frame when if thats the case he could have left my phone be gave it back and let me take it else where now my FACE ID is no longer working and im so tired of wasting gas and leaving my phone for hours im just going to get another phone so now Im coming out paying double the money I was offered nothing or not even a apology for all that I had to go through with this company I recommend you do NOT GO HERE !!!!!

Le
Review №12

DO NOT WASTE YOUR TIME IN LINE AT VERIZON. They wont repair. Go straight to this place. Huge stress relief to get my glass replaced on the same day! Highly recommend.

Mi
Review №13

Had to get a screen replacement on my iPhone and this place is great! I met the owner and he was honest and upfront about the issue I had and what they had to do to fix it. Very friendly and same-day service. Highly recommend if you need any of your devices looked at.

Mu
Review №14

I would rate them as 5 stars but Im writing the review to let you know how up front they are (in a good way). I called to ask about getting a broken screen fixed on my Samsung S8 and the person I spoke to told me that honestly, it would cost as much as the phone itself so probably wasnt worth it, and the best option would be using cellphone insurance if I had it (which I dont). Honesty is breath of fresh air (4 out of 5 stars and I didnt even get anything fixed !)

Lu
Review №15

I went to the shop with what I thought was a cracked screen on my Galaxy Note 4, and was pleased to find out that the only thing broken was my screen protector! Even more pleasing was the fact that I was given this news without a charge. Sadly he didnt carry my the replacement screen protector that I needed, but thankfully, I didnt need to pay for an unneeded repair. Thanks so much for great and friendly service!

Ra
Review №16

Very informative sales person! Thoroughly enjoyed talking to him. Quick turn around on having my I-phone repaired. Will recommend to family and friends!

Mo
Review №17

After a very hard week, I discovered that my phone would, for some reason, no longer charge. In a tight spot, as my car was out of commission, and it was left to me to take care of my father the following weekend, I took my phone to the cell phone technicians. My girlfriend had taken her phone to them beforehand, and they treated her with great respect, courtesy, and honesty; so, I thought that Id give them a shot. Andrew, the professional who assisted me when I walked in the door, absolutely astounded me with his clear and direct communication of exactly what needed to happen; however, I was impressed further still, as when I got back to pick up my phone, he and the other professional had gone out of their way to save me money. Despite the fact they would have made more money off of me by replacing the charging port and screen as I had asked, they discovered the problem was not what I thought it was, and, through their delicate care, I only had to spend a fourth of what I thought I would. I could not more highly recommend a place to get your phone repaired, and I cannot express my gratitude.

Bl
Review №18

First time customer with Cell Phone Technicians and I will never go anywhere else for cell phone repair. From my initial phone call just to get a quote, I was certain that these guys knew their stuff. Very informative and honest about the process they had to go through for a repair. I had a cracked screen but I highly recommend using these guys for anything related to cell phone repair because of their knowledge. You will not get let down.

El
Review №19

Took my shattered phone in on a Friday afternoon less than an hour before closing. It was fixed like new in under an hour. Really nice, pleasant folks to work with and reasonably priced.

Bo
Review №20

Experts. great costumer service. The owner is super nice and helpful. My phone was fixed in a timely manner and the prices are reasonable. I will absolutely return if I need my cell phone repaired in the future.

gk
Review №21

They were very upfront about the process and how long it would take. Repair turned out great.

Mo
Review №22

Great experience. My iPhone was fixed the same day after my it was obliterated. Great prices. The quality and speed of the work along with being so affordable is why I canceled my phones insurance. From now on Ill just take my phone here. These guys are the best!

To
Review №23

I dropped my table off with Aaron to repair a broken screen. The bad news is that they couldnt locate the part. They did offer to source another and did refund my money for the repair. The team is customer focused and know their business. I highly recommend them for phone or tablet repairs.8/22I called today to request a repair and was told that they wouldnt help me.This is rather disappointing from a group that gave me great service prior. Im not comfortable leaving a 5 star review for a business if that service isnt consistent.

Ca
Review №24

Cell Phone Technicians were flawless! My iPhone 6 was shattered and bent, CPT gave me a new screen and straightened my phone all before I had to be at work that afternoon. After I came to pick up my phone, my finances were a little short on the payment, and the store was very understanding and flexible.They are very consumer friendly, and theyre not going to hustle anyone into something they dont need.A truly honest business. 10/10 will recommend.

Za
Review №25

Aaron and his team are amazing! I came to them a year ago with a cracked screen on my iPhone and they fixed it within an hour. I just came back over a year later and the screen was popping off cause my phone was bent. They didnt hesitate to honor the warranty on their work and replaced the screen again and bent my phone back into place at no cost to me! I highly recommend these guys! It may be a little pricey but these guys are very loyal to their customers! Good job guys!

Ed
Review №26

IPhone 6 broken screen repair. The proprietor, Erin, was clearly very skilled and experienced and repaired my phone promptly and courteously. Im perfectly satisfied with the service and would definitely return and recommend.Of note, this repair occurred after a less-competent shop nearby, whose main business is not electronic device repair, falsely proclaimed that my phone was bent along the back and that they would would not honor the repair warranty at the moment I walked out the door if I did proceed with the repair. Cell Phone Technicians confirmed the back of the phone was not bent. A small, differently located dent along the top edge of the phone was repaired for free, and a full warranty for the screen repair was extended to me.So the lesson is: if you want to have your device repaired for sure, without hassle, on the first stop, just go to Cell Phone Technicians first.

Ra
Review №27

I came in to fix a crack in my Galaxy s5 camera. I went to a place before who did not have the part in stock. At Cell Phone Technicians, they had the part and fixed it for an extremely fair price! I will go here for all my phone needs. The customer service was outstanding!

Eu
Review №28

Such amazing and honest service! Thought my screen was shattered and it turned out to just be the tempered glass! Hard to find small businesses this great and honest! Glad I didnt get charged for a new screen replacement when it didnt need one! Im so grateful!

De
Review №29

Aaron was great, I talked to him two days ago and said I woul come by to get my phone fixed on Friday. I dropped it off and it was done at the exact time he said it would and did a fantastic job!!! I highly recommend this place to anybody looking to get their phone repaired. They are very professional and do quality work.

Ga
Review №30

A great concept. Very nice people to work with. Hopefully Ill never use them again. I wanted to do better than the phone insurance and its $100 deductable and two day wait. They said it would be an overnight fix. They didnt have all the parts. Had to buy a used phone from them so I could still work (nice service by the way). When they did fix the cracked touch screen it was done improperly and needed to be redone. Still has a dead area, and the battery wont sit flat so the phone back pops off. Six days and double the cost later (the fix, overnight shipping, temp phone and multiple car trips to their shop and Sprint) Im living with what I have rather than go back. Too bad, I liked having an alternative to dealing with the phone company.

si
Review №31

I broke my iPhone and needed a quick and easy repair. My experience has been excellent here and I would recommend this place to anybody. They provided me with knowledge that I needed to know, and precautions for the road. Very pleased.

C
Review №32

Cell Phone Technicians SAVED my WATER DAMAGED IPHONE!!! So thankful for these guys!!! After dropping my phone in the toilet my screen went blue and completely shut down. Complete panic set in!! My phone was ruined! I decided to give them a call and pray for a miracle and a miracle is what I got!! Water filled the entire inside of my phone and damaged everything. They rebuilt and restored my entire phone!! I dont know how they did it but they brought my phone back from the dead! Erin and Andrew were so friendly and knowledgeable and kept me informed through the entire process. I highly recommend this company!

C
Review №33

My dad, sister, and I have used Cell Phone Technicians three or more times for our damaged cell phones and cracked screens, and each time our phone are fixed without any lasting damage. Aaron and the other technicians were able to fix our phones in a timely manner and at a very reasonable price. I would highly recommend using Cell Phone Technicians to fix damaged phones and devices.

Ja
Review №34

I was referred to Cell Phone Technicians to replace the cracked screen on my Iphone6. Aaron greeted me with a smile and was beyond helpful! The phone frame was also bent, so I was concerned that it couldnt be repaired. I was overjoyed to receive Aarons call advising me that they were able to straighten the frame and replace the screen! It cost me a fraction of the price of a new phone! Superior customer service is hard to find, and Cell Phone Technicians is superior! They also sell Otterbox cases, phones and phone accessories at competitive pricing. Truly a great experience! Thank you!! 😊

Fr
Review №35

Fantastic service and prices. I had the liquid cleaning service and diagnosis done and they were super knowledgable and helpful. Also had the screen replaced on my iphone 5s and it looks and works just as well if not better than the original. Aaron, the manager even took the time to make the rim on my phone look the best it could. Great overall experience.

Mi
Review №36

Cell Phone Technicians turned an awful situation into a great one when they fixed my phone. First off I made the mistake of originally taking my phone to CPR phone repair at Westchester where they managed to break parts on my phone. Cell Phone Technicians remedied my new found phone problems by fixing my phone quickly and at a very fair price. On top of their repair skill the customer service was great. I recommend Cell Phone Technicians to anyone who needs their phone repaired.

Br
Review №37

A month after they fixed my Thunderbolt it started having dead spots in the screen. Took it back to them and they cheerfully replaced the screen under warranty!! This is a great company.

Li
Review №38

Went in to sell my phone. The guy was honest, straightforward and easy to work with. I got top dollar for my cell. Will definitely be going back for future business.

Ja
Review №39

The workers were very friendly & my phone is fixed & looks brand new! I definitely recommend going here! They get two thumbs up from me 👍👍

I'
Review №40

Praise the Lord the Cell Phone Technicians fixed my cracked Sprint EVO screen for only $95.00!!! These guys are such a blessing. They fixed my phone in just 2 hours, I HIGHLY RECOMMEND this company.

Ad
Review №41

Ive been to them more times than id care to admit for anything from a cracked screen to a phone that just stopped working & every time they make me question why i would go anywhere else. so friendly, along with the best prices & most definitely the best work. seriously, dont go anywhere else to get your phone fixed. theyre definitely the best.

Br
Review №42

They did exactly what was needed... The prices we good and the people were friendly... Hopefully wont have to use them again but if so I will in a heartbeat.... Thanks guys..

Ch
Review №43

Dropped my phone and broke the screen so I took to ATT whom in turn told me to go here. He took the screen off and replaced it and we discovered some water damage from when it previously got wet. Because of the water damage the phone still glitched so we discussed some options and he was honest and upfront about the situation. So in the end I bought a new phone of the same make and model cheaper than it wouldve been fixing the phone! Now everything works great

Am
Review №44

Great customer service & prices! My Galaxy S5 camera screen was cracked for about a month and i came in today and they told me what they could do. Gave me a warning that if the lens was scratched or something what i could do to fix and who could help me out. FORTUNATELY the lens wasnt scratched and they fixed my camera and at an awesome price !!! Huge thumbs up and my entire family comes straight to them if something on our phones or tablets is messed up!

Te
Review №45

I could not have been happier with this place. My iPhone 6S was soo very cracked. The nice man Aaron fixed it with no problem. It only took about 2 hours at the most. I even left with a 40 dollar otter box. The whole thing was about 230 and my phone looks just about brand new! I highly recommend this place to anyone who doesnt want to go bankrupt and needs a repair. They do water damage also!

Ty
Review №46

Extremely helpful with great customer service. My phone broke and I bought a new one through them at a very reasonable price. If you ever need cellphone help this is the place to come to.

Na
Review №47

Very reasonable, quick, and they made the phone look like new. I will definitely be using them again if the need should arise.

Ni
Review №48

So happy that I visited them at the busy street location! I had spent an hour at Verizon trying to solve my problem( my phone wouldnt allow me to dial out or receive calls) after Verizon put in a new SIM card and couldnt figure anything out I was feeling very frustrated. I called the busy street location and he told me to come by and let him take a look to see if he could help. Although Verizon had told me my phone wasnt reading my SIM card, that wasnt the case. He was able to fix it in under 5 minutes!! Not only was he fast and friendly he shared lots of helpful tips to me about what can prevent phone malfunctions in the future and really explained how it all works!Thanks again! Ill be sending people your way!

C
Review №49

My phone screen shattered, I brought it to them and they explained to me the whole process and which would be my best option for fixing it. Had it fixed within an hour. Great customer service and a fair price.

Ta
Review №50

They are AWESOME! They were very up front about any problems that may or may not arise! Will definitely recommend to everyone and go back if needed!!! Thanks again!

Ch
Review №51

My iPhone 6 was bent and shattered to pieces and these guys fixed me up fast! Very knowledgeable and friendly! Highly recommend their service!

Al
Review №52

First I stood in a line of five people. The one guy working there would not look up to make eye contact with anyone except for the one person he was currently working with. So for the 20 minutes he worked on this persons phone the rest of us stood around. The same pattern continued for each person. Yes I was number five at over an hour later. They replaced my broken touch screen at a fair price ($150). However the repair caused more damage. When I got the phone back there were several places on the screen that no longer respnded to touch, even though they did with the broken screen. Also my memory card was corrupted and all of my media was lost. Every time a repair was supposed to take two hours it took two days. They never call me, I always have to call them. Currently I have bought a new phone (DroidX is sweet!), and given my Storm 2 back to them to fix. The Tech said it would take a week or so. I just called them to get an update a week in, and they had no idea who I was or what I was talking about. This has been an inconvenient experience from start to finish. Buy the insurance from your service provider or just buy a new phone. Currently has been two months since I broke the phone.

Ka
Review №53

Excellent Service! Very knowledgable of products and repairs needed. Also very promising with the time of repairs!

Le
Review №54

Erin was so helpful and pleasant. Before starting the work to replace the screen on my daughters phone, he explained the possibility of the phones camera being damaged by the broken glass, etc. I appreciated being told this upfront...no surprises! Hes got my business from now on!

Mi
Review №55

I originally had gone to Cell Phone Repair in Westchester Commons and they were terrible! They failed to put a screen on all the way, and banned me from the store when I confronted them about it. Cell phone technicians is a great place to go. They make sure to deliver quality to their customers and take great care of them.- K. Marshall

Ch
Review №56

I usually never get mad at people who have to deal with customer service as I know first hand how frustrating it can be. However the man at the store 1. lied about the time it would take to get the phone fixed(changed his story after I came in). 2. lied about the condition of my phone when it came in(as to not honor his warranty). 3. Interupts people while they are talking. 4. Got angry far to quick (around two mins flat while I was just talking in an even tone). 5. Cursed at me multiple times. 6. Insulted my dad for looking out for my best interest.I can understand If he thought I was in the wrong. This is not the point of my review. The point is my experience was more than unpleasant. It was unreasonable and left me in awe at how poorly I was treated.

Al
Review №57

Always very honest- went in to (finally) get my screen fixed after spilling a drink on it was causing other problems with my phone turning off. They cleaned the water damage, but advised waiting to fix the screen to make sure the problem was fixed, as only time would tell. Very honest, and we bring our phones here no matter what is needed!

Dy
Review №58

My girlfriend, was here before to get an IPhone 5c screen fixed, he did an amazing job then and now she came back to get her IPhone 6 screen fixed. He does amazing work.

He
Review №59

Came in with a shattered phone today that I couldnt turn off or save my data. Left 50 minutes later with a like new phone! Great service and friendly staff!!!

An
Review №60

My iPhone5C display was broken, took it to Verizon and was referred here. Oh my I was so impressed, phone was fixed within 40 Minutes. Great service!!!

Ro
Review №61

A friend recommended then and I am absolutely in love! Very professional, great price, and not to mention my phone looks like new ☺️. I would definitely recommend this place to friends!

Li
Review №62

These guys are great. I had replaced my cell phone glass 3-4 months ago with Broadway Wireless on Broad St. And I had problems from the start. I would mute people unexpectedly, no selfies, color was off but wanted to get my moneys worth out of the repair. When the home button fell out and the screen broke I took my phone to Cell Phone technicians where Erin explained what was wrong and he corrected everything Apparently Broadway did not do their job. Cell Phone Technicians is the Bomb. Dont waste your money with cheap imitations!!!!

Al
Review №63

My S8+ has a cracked screen and is under warranty. The warranty company has agreed to pay to fix the phone, I just need a quote. The man at Cell Phone Technicians told me he doesnt like working with warranty companies and refused to quote or fix my phone (he told me warrantys are tough for them to deal with but Ive used the same warranty on a different phone and the process was: get quote, warranty company sent me check, gave cash to cell phone repair place to fix phone)If youre paying cash possibly give this place a shot but they turned away my warranty job.

St
Review №64

Thank you so much for fixing my phone... twice!! Excellent service, knowledgeable & quick!

St
Review №65

I went to the repair guys in the mall and they did a terrible job fixing my screen they caused more internal damage and lied about it... It wasnt until I stumbled upon Midlothian cell phone technicians where they opened my phone were straight forward and honest about all my repairs need they did a great job and had good customer service hands down the best cellular technicians in the area

Ti
Review №66

Great experience - replaced glass on an iphone 6, quick and no issues. Used a different company before and they broke the fingerprint function - CPT did a great job, professional, and friendly

Do
Review №67

They fixed my Samsung S5 at a great price and I get a 2 year warranty. Highly recommend! !

Ni
Review №68

Wonderful place! Great customer service. Fixed my phone within 30 minutes!

jo
Review №69

They were fast and curtious and I would recommend them anytime no more waiting on a replacement 2 hours cheaper cost shorter time cant beat it

Je
Review №70

Cell Phone Texhnicians did a fantastic job on repairing my teenage daughters phone and they had it repaired fast. I highly recommend Cell Phone Technicians

Ja
Review №71

I loved the customer service I received here and I went around to a couple of other places and they did not give me good customer service at all.

Za
Review №72

My girlfriend got her phone fixed here. We were in and out in two hours and they even called us when it was finished. Would highly recommend, take your phone here.

Da
Review №73

Awesome service from Aaron at Cell Phone Technicians! 24 month warranty and same day service! Super, fast, great customer service and HIGHLY RECOMMENDED!!!!

We
Review №74

I have been there twice, both quick repair and information about my device. I would suggest them to anyone who has issues.

We
Review №75

I had a phone fixed here. The service was quick, and the prices were good.

An
Review №76

Excellent and knowledgeable service, reasonable pricing, and an emphasis on quality fixes instead of cheap temporary repairs.

An
Review №77

Had my phone screen replaced in less than hour and got a new otter box for it and a very reasonable price!!!

Ta
Review №78

My sister got her phone fixed here in under an hour and it looks and works great!

De
Review №79

Great customer service fast even in a tornado warning situation, highly recommend.

Ko
Review №80

CELL PHONE TECHNICIANS MIDLOTHIAN VA IS THE ONLY CELL PHONE REPAIR PLACE I WILL EVER BRING MY BUISNESS TO! I recommend Erin to EVERYONE in need of any type of help with a cell phone! You will not only get the best prices but you will get the best customer service possible. Our entire family has trusted him with our needs FOR YEARS! when someone told me to take my shattered iPhone 6 plus to him for repair, I did. I was expecting to have to wait a few days (at least) and pay a high price. To my surprise, Erin called me THE SAME DAY saying I could pick it up! He had to do extra work that wasnt originally expected, yet still got everything done right away, was more than fair with costs, and made sure to call me to make sure I was ok with everything and kept me updated every step of the way. THERE COULDNT HAVE BEEN A BETTER EXPERIENCE ANYWHERE ELSE! They CARE AND WANT TO HELP instead of just wanting to take your money!! THANKS ERIN!!

Ri
Review №81

Customer service is great! They fixed the impossible for me, water damage old phone. Definitely recommend them and have referred them out.

iS
Review №82

They do good work and are really fast so come

A
Review №83

Excellent experience, 30 minutes in and out. Im unfamiliar with parts prices but I thought it was a little expansive.

Br
Review №84

Got my girlfriends iPhone 5s fixed here the screen was cracked. Great job !!! If all you are worried about is a cracked screen up can cancel that insurance :-)

K
Review №85

When my daughters iphone screen shattered, I called multiple repair shops to inquire about cost and time needed for the repair. While Cell Phone Technicians wasnt the cheapest shop, they were within $5-10 of everyone elses cost & they were definitely the nicest of everyone with whom I spoke. I took the phone today to have the screen replaced - and I am glad I did. I quickly learned Cell Phone Technicians is also a very honest company.When wed first purchased the phone, I laid a ballistic glass protector on the screen. I was concerned about trying to remove it myself at home for fear that I could actually do even more damage if the screen itself underneath was actually shattered.The first thing the technician did before I ever left the store was to carefully lift the ballistic glass off the screen. Sure enough - the ballistic glass had done its job and the iphone screen was actually perfectly fine. They had the appropriate tools to do so without scratching the screen, too, which I dont personally have at home. I wasnt charged anything at all for their time.Id hope that all repair shops would have the same level of integrity, but there is no guarantee. Had I left the store, I would never have known that the screen wasnt shattered and I could easily have been taken and charged for repair that was never actually made. It was clear Cell Phone Technicans would never even entertain the thought of such a dishonest move.The next time I have a device that needs a repair, I will absolutely return to Cell Phone Technicians!Lastly, I also now highly recommend the ballistic glass screen protectors for cell phones - and Cell Phone Technicians has those in stock, too, should you need one!

An
Review №86

Friendly customer service. Quick repair. Recommend!

Mi
Review №87

Bought a phone from cell phone technicians four month ago. My phone didnt work anymore turned in my phone to this store .they made it there top priority to get my phone working again . Im a happy customer I strongly recommend future customers to come to this stores !

T
Review №88

Cell Phone Technicians fixed my G2, the same day they called me I was there to pick up within minutes. my screen had died so the motherboard had to be replaced. the price was fair ; my phone is back to normal even though I have a few problems with somethings that wasnt occurring before the incident. Im not sure if that caused the problem

Br
Review №89

They fixed my iPhone 6 and did an amazing job! 😃

Fr
Review №90

My iPhone 5 needed a new charging port and a battery. The repair was done quickly and at a reasonable cost.

A
Review №91

Fast service. Easy to deal with

Lu
Review №92

Expert and fast service and unbeatable prices!

Ke
Review №93

Wonderful service. Fair prices.

Da
Review №94

Repair for a screen done in an hour. Great customer service!

GB
Review №95

Really great performance and careful with the reapir

Mi
Review №96

THIS IS WHAT HAPPENED AT THERE OTHER LOCATION ON WEST BROAD ST.WARNING WARNING WARNING THIS GUY TOOK MY PHONE TO FIX THE SCREEN, AN HOUR LATER HE GAVE ME THE PHONE BACK IT WAS NOT TURNING ON PERIOD. HE CLAIMED HE DID NOT HAVE THE SCREEN IN STOCK. I TOOK IT TO ANOTHER SHOP TO REPLACE THE SCREEN AND THEY SHOWED ME THE HOW THE MOTHERBOARD WAS RIPPED OFF WHERE THE LCD CONNECTOR PLUGS IN. I CONFRONTED HIM WITH THE FACT THE PHONE WAS ON WHEN I GAVE IT TO HIM AND NOW THE SCREEN DOES NOT COME ON, HE SAID IT WAS A COINCIDENCE. WELL NO BODY EVER OPENED MY PHONE BEFORE !!! WATCH OUT

Ki
Review №97

They are awesome, they fixed my water damaged phone!

J.
Review №98

Fixed my screen same day within 2 hours.Would come back again, hopefully wont have to.

Wi
Review №99

3rd repair in a row great and fast service

Em
Review №100

Great customer service and good quality!

Information
1 Photos
100 Comments
4.7 Rating
  • Address:11545 Busy St, Richmond, VA 23236, United States
  • Site:http://cellphonetechnicians.com/
  • Phone:+1 804-914-4000
Categories
  • Camera repair shop
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Telecommunications service provider
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–3PM
  • Friday:Closed
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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