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Exclusive Furniture
21018 W Bellfort St, Richmond, TX 77406, United States
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Exclusive Furniture
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Fr
Review №1

Sales team was great, helped me choose my bed, sofa, adjustable bed frame, and headboard. I originally scheduled my delivery for 10-13-21 and asked my boss for the day off (over 3 weeks in advance). I got a call from their delivery team telling me they were closed Wednesdays and Sundays, so no deliveries. I made a last minute decision to have them deliver the furniture 10-11-21 which was my move-in date. They arrived within the time frame they gave me which was good, but their delivery guys could not deliver my couch into my apartment because it was “too big”. Then they told me it would cost extra to get it to my apartment (delivery was supposed to be included with my purchase) when I agreed to give them $200 cash they changed their mind and told me to reject the couch and get a new one or they would leave it in the parking garage outside. I offered to help them along with a friend (it would be 4 of us) and I also offered to pay their $200 price. They said no and eventually I had them leave it outside (why would I return it? I picked it for a reason) I had to pay a stranger money to help me get the couch into my apartment. We did it with no issues. Why would Exclusive sell me furniture without telling me about an extra charge? Why would they not let me know their delivery dates did not include Wednesdays and Sundays? I expected a lot from this company since they advertise themselves very highly. I am disappointed with my purchase and would not wish it upon my worst enemy to shop here. Disgusted with my experience.

Ma
Review №2

If we are honest, we were planning on visiting Gallery Furniture and at the last minute made a pit stop at Exclusive Furniture. Best decision ever!!! Maximo was great, and his personality sold us even more than the already great prices! 10/10 recommend. In addition, they have items in stock and can arrive within a few days (we are are getting ours within 5 days)!

Mi
Review №3

Exclusive Furniture has NEVER failed me yet. I have buying furniture there for over 20 years and this experience was ultimately one of my greatest. I cannot thank the Store Manger Robert for his patients and assistance every single time I walk in this location. Always grateful for the help in making this last experience AWESOME. Thank you Kevin for the assistance as well.

Sh
Review №4

This is an awesome store, staff is so friendly and helpful. Our experience with JUSTIN LUCAS was above and beyond, he was extremely helpful. He made us so comfortable by offering goodies to our 2 year old daughter. Really appreciate it.Thank you so much Justin Lucas, and looking forward to shop more at this store.

Ha
Review №5

My wife and I recently purchased a dining table with chairs and a few barstools from this location. We had an amazing experience overall and we found the staff to be friendly and knowledgeable. Francisco (Frank) helped us throughout the process and was very patient with us. They were transparent about what was in stock and how long the delivery would take which is so important when you shop for furniture. Our dining table arrived today and it looks gorgeous. Couldnt have asked for a better experience and we would definitely shop here again!

Ny
Review №6

If you are in need of furniture, look no further!!! Exclusive furniture had ALL of the items we were searching for IN STOCK!!! Pay a visit to Maximo! He is a FANTASTIC salesman who is willing to bend over backwards to make his customers happy and ensure that they are satisfied!! His manager Greg is AWESOME with the calculator at slashing those prices! You won’t be disappointed!!!

Ka
Review №7

We love this place, it is huge, bright and clean. The staff are very friendly and knowledgeable, they will answer all your questions about the furniture you are interested in. Mr. Kevin one of those assosiates who assisted us during our visit. This is one of the must to go places if you are looking for a new furniture set or just a part of it.

Da
Review №8

If you are looking for great customer service and great furniture look no further. Our salesman Patrick was patient, helpful and knowledgeable. He even followed up with us after delivery. The store manager was very helpful as well.

Ma
Review №9

Everything I wanted was in stock! That has never EVER happened at any furniture store, EVER. Not to mention the level of customer service! No pressured sales, just good, honest people catering to customers. Norman Rashid and Marcus (The mattress guy) we’re outstanding!!!! They made the store visit seamless and enjoyable! THANKS SO MUCH!!!!

Vi
Review №10

Maximo was a great sales person. He helped us as much as he could with the price with his manager Greg which was also a very pleasant person. I will definitely come back again !

Da
Review №11

After talking to Esteban on the phone explaining what I was looking for as soon as I walked in he had items picked out for me to look at. It only took a few minutes to decide which I wanted and what was in stock, a few more minutes to get financing and delivery is set up! Great service! Fast service! I’m very pleased!! I’ll be back in a few months for another purchase!

Ev
Review №12

I had a great experience here today with Kevin. I appreciated his attention to my kids, they loved talking You-Tubers with him while I shopped. The manager Craig was also very helpful in helping me get what worked for me. I can’t wait to get my sectional delivered this week. I’m thankful that their inventory is in stock, unlike most other furniture stores right now. Thank you Kevin and Craig!

Ch
Review №13

Kizzee was very helpful and we found the sofa we were looking for for a great price. No pushy sales tactics. Perfect way to spend the day shopping.

No
Review №14

Had an amazing experience! Maximo knew well his products helped my family find exactly what we need in such a huge store, very satisfied with our purchase. Great customer service friendly environment. We are getting our furniture delivered on Thursday next week instead of 2-3 months like other places.

Cl
Review №15

Just want to say thank you to our awesome sales rep Frank Castillo! If you are in the market for new furniture for your house, go to Exclusive Furniture on Grand Parkway and ASK for him! From the moment my husband and I walked in the door he was polite and very helpful. We couldn’t have had a better experience. My little one was able to play in their playroom and she was given snacks and drinks while my husband and I shopped around for about 2 hours. Frank was not pushy; he gave us space to look around and kept a drink in our hand the whole time (BONUS). We purchased our furniture on Sunday afternoon and as I am writing this review, the delivery guys are here. Thanks again, Frank! You are amazing!

Ni
Review №16

As soon as we walked in there was friendly faces to greet us. Ishel was helpful & bubbly. Free Margaritas Free Delivery with in 3 days! I will definitely be coming back !! To finish furnishings my home!

Fa
Review №17

We just brought a house and with a new house we were in store for all new furniture of course. We went to Exclusive furniture looking for more of a modern style bar stool. In within seconds we found the bar stool we were looking for with the amazing help of Sebastian J. He openly would tell us if they had exactly what we were looking for or not. He did not try to sale us on any other style or products. He showed us exactly what we were looking for. He got us a great deal for 4 bar stools and another great thing was they had them in stock so we were able to schedule delivery within the same week! Highly highly recommend them!

Te
Review №18

Maximo Garcia was our representative. He went above and beyond to meet our needs and helped us. Very happy with exclusive furniture team here. Will definitely come back for future needs.

Sa
Review №19

I came in today and spoke with Maximo Garcia. He was very kind and helped us find the PERFECT living room furniture. We were offered food and drinks for free while shopping. They had all the furniture in stock and ours is going to be delivered in only 3 days!!!I am very picky about material, color, size and style and I had no idea the variety for things they sell. I got everything I could have possibly dreamed of. Thank you guys so much! I highly recommended coming in and asking for Maximo Garcia!

Je
Review №20

Pat at GP. He gave me a great deal after I went to 3Store. They didn’t have it in stock and Pat gave me a magnificent deal, service and friendliness. Great job.

Ky
Review №21

Originally gave 3 stars, but the customer service made this review one star. Ordered a full set; bed with frame, dinning room table with chairs, night stands, and an end table.We thought we were getting new furniture but they gave us the display models. Then they tried to give us damaged furniture. We sent the damaged furniture back, and they tried to re-deliver the same damaged furniture twice on different days. So it took about 4 months for us to get brand new furniture. If we didn’t make a big deal, they would have gotten away with giving us less that what we paid for.

Ma
Review №22

They sell you products telling you they have good quality and then suddenly when something happen they just tell the customer that is not a manufacturer warranty. I bought a “marble dining table” that got stains everywhere just for even a drop of water. Is just bad quality products with a “Exclusive” name.

Am
Review №23

Ended up finding a great dining set for our large family of 8. I happened to see it out of the corner of my eye, while looking at other dining sets. Lots of furniture to look at here. Would definitely return if I need other furniture for my house.

ja
Review №24

Amazing shop for furniture. The variety is awesome. Our sales assistant Mr. Justin Lucas was very helpful and did his best to get us the best deal. We loved our purchase experience.

As
Review №25

Ishel & Robert were EXCELLENT in assisting my husband and I with purchasing our new living room furniture. Ishel was very helpful, informative, and even stayed after hours. Robert was helpful in getting us a great price for our furniture. I also appreciate the fact that they had what we wanted in- stock, and same week delivery available.

La
Review №26

I had the best experience at this store. Whenever I walked in they greeted us and gave us margaritas.. Ishel was awesome. She helped me to select something and was so patient as I went back and forth. I recieved free delivery and they actually had furniture in stock. I would have to give this place a 10 it has been an amazing experience.

Aa
Review №27

Kizzee was awesome and Greg the manager gave us good discount. No words to describe them but they were THE BEST

Ha
Review №28

I have been a recurring customer with Exclusive Furniture but Cindy at the 21018 Belfort location is amazing!. She is so professional and knowledgeable about the details of the furniture. She was such a delight!. I originally purchased furniture from Star Furniture and had to return it due to them not delivering what I purchased and being dodged by the store manager who made it our fault and now not wanting to refund my money. The experience at Exclusive and with Cindy really was a complete opposite and I was treated as if I were family and not just a customer. Needless to say I walked out pleased and with a perfect purchase! I am so grateful for Cindy and her professionalism. I have been an avid customer with them and I dare not make the mistake again of going anywhere else for my purchase needs of furniture. Thank you Cindy and God Bless you for making me a happy customer and for your warm personality!!!

Kr
Review №29

Mr. Kizzee was very helpful in helping us find the perfect bedroom set for our little one. Great service, thank you!

ca
Review №30

Great customer service. Started at the door greeted by Kizzee. Was my first time to the store and gave me a great overview of the store layout to help me find what I was looking for. Offered us refreshments and stayed close by incase we had questions without hovering. Great 1st impression and experience at this store. Thanks Kizzee for all your help today!

Er
Review №31

Julie and Greg were amazing here at the Exclusive Furniture in Richmond, TX!! I am over the top picky and I was accommodated above and beyond with their natural customer service skills, patience, knowledge and excellent attitudes!! Did I mention their great enthusiasm!! I highly recommend even if it’s just to browse around and be escorted around with complimentary beverages from wine to coffee to water and/or soft drinks!!! Lots and lots of furniture in stock and same or next day delivery for me!! I’m leaving after closing hours. My husband and I were truly taken care of is the least I can say:D Highly pleased!!

Ju
Review №32

A very good experienxe. Ashely P. was incredibly helpful. Rather than just showing us everything, she asked good questions to help expedite our shopping experience. She was low pressure (as in none!) but was nearby to answer all our questions.Highly recommend.

St
Review №33

This was an awesome experience. Staff were super friendly! Maximo gave the right amount of attention needed. I’m felt super comfortable with asking questions and knew I was receiving a good deal!

Ka
Review №34

First time coming to this store and I was pleasantly surprised at the level of care I received. Sebastian the sale associate I worked with was professional nice and very helpful. After looking around for a few minutes my sister and I were offered refreshments which was a nice touch. They have a large selection to choose from. I highly recommend this furniture store.

Ta
Review №35

We Initially walked in about a few months ago and frank took his time with us and showed us the great selections and great deals. While we were waiting for house to being built, frank always followed up with us and made us feel good.We came back a few months later and frank hooked us up. To be honest we were so impressed with Frank’s attitude and paitence, he made the whole process a amazing experience!

Ar
Review №36

Had the opportunity to work with Kizzee and Robert what great Customer service skills they have, they where so patient and nice. They made sure I got everything I asked for, went over the call of duty. I’ll definitely make purchases with the company

Li
Review №37

Great prices and service! Please come see Ishel Loria if you’re like me and need lots of time and patience to make up your time!!

Ni
Review №38

Thank you Anthony, for the amazing service you provided. Not only did you take your time to show us options but actually understand what we needed. Your attention to deal was very much appreciated. Keep up the amazing job. You’ll do amazing in your endeavors.

Af
Review №39

Ziad was an amazing sales person really took care of us. Robert the store manager was very helpful and worked with us.

Cr
Review №40

I had a great customer experience at Exclusive Furniture. Sebastián was very helpful, professional, and patient as I searched the store for a sofa for my design client. If youre looking for friendly & professional staff to work with, dont hesitate to stop by the Exclusive Furniture Richmond store. Nice furniture at great prices!

Ky
Review №41

Kizzee was very welcoming when we first came in the store and has been very helpful since. It has been a great experience and his manager Greg also made a great deal! Thank you so much!!

ke
Review №42

Máximo was amazing. Helped us find the perfect sofa set for our living room. Thank you EF!

Ch
Review №43

I had the most amazing shopping experience with Noman Rashid and Marcus the mattress guy today. Not only were they well versed in the furniture in the store, but they were extremely patient with helping me with my selection. Noman was very attentive and stayed with me during my 3 hours at the store. Attitude was superb the entire time. And then Marcus was outstanding as well. Ive never been fitted fit a mattress before. As a matter of fact, I didnt know there was such a thing. I have been struggling with finding the perfect mattress for years and thanks to Marcus I finally found the perfect one. I would definitely recommend these gentlemen for your furniture and mattress needs. They are by far, the best in the business.

Na
Review №44

We came to see Maximo at Exclusive Furniture to get kitchen furniture in our new home. He was super helpful and answered all of our questions throughtout the entire process. He had soo much patience with us with all of my many changes and indecisiveness. He gave us a tremendously good deal that we couldnt pass up. When you go shopping for something you want to feel treated like youre not get screwed over and getting the best deal and thats exactly what we got. Greg the manager even came and helped us get an even better deal. Recommend anyone to go here 100% percent. You walk In a customer and walk out family. To Macimo and Greg at Exclusive furniture, thank you for taking such good care of us and helping us make our home a little bit more beautiful. 😊 We will see you again soon.

De
Review №45

Jacob is amazing and helping super good I do appreciate than you !!!

Sh
Review №46

My husband and I went in to Exclusive today and we literally found a couch we loved and Ashley took charge and gave us all the pros of the piece we liked and got us hooked up. We went through financing and everything with her with absolute ease and it was QUICK! Never have made a great purchase so fast!!And let me not forget the awesome complimentary margarita! Definitely go see Ashley! She’s Awesome

br
Review №47

I had an amazing experience with Mr. Juwan Kizzee. I was not exactly sure what I was looking for but that was not at all an issue. Thank you so much for all of your help I will definitely return for my future purchases! Until next time ! =)

Ma
Review №48

Ashley at Exclusive Furniture was fantastic! She patiently worked with us to find exactly what we needed, and she was helpful in getting us a discount on the items we selected. We definitely recommend Exclusive Furniture for the excellent customer service and affordable prices!

Me
Review №49

Esteban was a great help. Very quick at looking up pieces and getting us great deals!

ab
Review №50

I love this place and Their prices are the best!! I was helped by Jacob Cardenas, he is very knowledgeable and professional he spent the time to go over with everything that I bought in details. I will Definitely come back to shop more.

Ja
Review №51

If you like being stalked while you shop, go here. It was the most uncomfortable Ive ever felt in a store. So inappropriate. Will never go back.

My
Review №52

Justin Lucas was very professional, nice, and helpful. He made sure we got the best possible deal. Thanks Justin!! All staff is very pleasant and friendly.

ma
Review №53

Cindy was super sweet and patient with us. Highly recommend we got all our furniture from here and really good prices. way better than star furniture

Pr
Review №54

Pat@gp took a great care of showing the furniture and got me a good deal.

bo
Review №55

Justin Lucas was so helpful and knowledgeable we picked the right furniture for our dream farmhouse.

Li
Review №56

Our sales man, maximo Garcia gave us a excellent service, always helping us look what we needed .

Vl
Review №57

Purchased a sofa sectional a few years ago. You can clearly tell the sales personnel are on commission as they await the incoming traffic by the front doors as the predator gets ready for their next prey. Overall, the purchasing experience was pleasant - salesperson wasn’t overly pushy, knowledgeable about the product and got the sale at the end. He insisted on the extended warranty which we planned on anyways with little kids around. Both the manager and the sales person explained that the 5 yr of warranty will cover everything and anything including cuts, scrapes, stains, etc. Well unfortunately we recently saw a rip at the seams of one of the cushions. Filed a claim and began to wait. Three weeks in with no answer I called to inquire. Turns out they weren’t going to cover this as it’s a manufacturers defect. Turns out the warranty doesn’t cover it as explained by the fine print of a document we received AFTER the purchase has already been made. Apparently we needed to lie and simply say the rip was caused by a knife or scissors. Never seen anything so backwards. Called the store, still waiting for hear backMy recommendation, if you want something quick and not planning on it to last more than a year or so, good place to come in. Otherwise don’t bother. Clearly they’ll tell you anything you want to hear to make the sale.

Ma
Review №58

Esteban was great at helping me find the perfect mattress i’ve been looking for months now!

An
Review №59

Jacob was extremely helpful with finding everything I needed, while staying within my budget. Go check this place out for a stress free experience and quality furniture. I will definitely be back.

Vi
Review №60

After going to several stores searching for furniture we finally arrived at Exclusive Furniture where we were greeted by Kevin at the door. Weve just left Gallery Furniture where we werent greeted by anyone at the door. Kevin welcomed us with complimentary drinks a welcoming demeanor and a great personality. He helped us the whole process and answered all of our questions. He offered a multitude of options as well. I will definitely be seeing him for all my furniture needs. We got a great deal 😊.

Jo
Review №61

Overall, my experience was great. Sebastian and Greg made it even better. Sebastian is a GREAT salesman. He is extremely attentive, patient, hands-on, and hardworking. With Sebastian furniture shopping is easy convenient, and not a burden. Thank you for going above and beyond to take care of all my furniture needs. I’ll be seeing you soon!

La
Review №62

Working with Ike and the team at Executive Furniture was a great experience. They weren’t pushy. They listened to want we wanted, gave us a direction where to look, gave us time to look, then answered all of our questions. Everything was in stock and being delivered in 2 days! We’ll definitely be back!

Sh
Review №63

Exclusive something that shopping for furniture should look like. While I had Kizzee as my personal shopping assistant the time I have been there, I had very knowledgeable sales staffs. “love this store” Sale staff is always friendly and helpful- not pushy. And the store is just fun to browse for home decorating ideas! You will be happy with this business.

Om
Review №64

Ike with Exclusive Furniture was very helpful and spent the time to qualify what we wanted in our bedroom furniture and new mattress. Ike also took the time to ensure we were taking advantage of the best deals and gave guidance on what different finance options that could be leveraged. Pleasure to work with.

Je
Review №65

Ashley was the VERY BEST at helping my family and I find what we were looking for. She was friendly, knowledgeable, and professional. She also made sure we were getting the best prices. I highly recommend exclusive furniture.

Sh
Review №66

Thank you so much Jacob for your helpWe got all our home from Exclusive Furniture

Re
Review №67

Mike was awesome, they had the furniture in stock and a fast delivery time. Will come again!

Ch
Review №68

I was assisted by Cindy today, she was very helpful and friendly, Exclusive Furniture has wonderful customer service!

Sa
Review №69

This is the worst furniture store in the area. Their furniture quality is really bad and their warranty and extra warranty is a scam never buy it from here. It’s been six months and nobody fixed the table that got broken 2 weeks after buying it.

Ja
Review №70

Thanks Craig Johnson for the excellent service, fast delivery, and great price!!! Ask for Craig Johnson when shopping for new furniture @ EF

Ea
Review №71

Great experience. We had never been to Exclusive Furniture on 99 Grand Parkway. We will definitely go back. Our salesman Patrick was very helpful. He had great knowledge of products and did not crowd us while we were shopping. Robert the manager was also very helpful and helped with whatever we needed. And last but certainly not least, this store is definitely where low prices live.

Kr
Review №72

Justin L. was very helpful and easy to work with, knowledgable about the merchandise, store offerings and furniture. He was very accommodating In trying to meet our needs while making purchase decisions. Exclusive furniture was a great place to shop at for furniture. Where else can you have a drink while shopping for furniture, margaritas, beer, wine etc…. Go visit, enjoy 😊

Bl
Review №73

We got taken care of by Tasha and our experience was fantastic. She tailored our journey to perfection, and even though we didn’t find the right choice she moved heaven and earth to get us the best deal with the most variety. I would recommend this experience to anyone who has not had the pleasure of shopping at exclusive furniture, and with a rep of this caliber. Thank you Tasha!

Ra
Review №74

I had a sales representative who was only helpful- not pushy. I do wish the furniture delivery was a little more narrowed down on time frame but other than that I had a great experience and good quality furniture. I LOVEEEEEEE my new couches. And they were delivered the very next day! Thanks to Esteban

Pa
Review №75

Justin Lucas was helpful when we went to purchase a new dining room table. He was patient as we looked at a few before making a decision. One huge plus point was the availability of the furniture and it was delivered within a week - it was even easy to push delivery back a day from the one originally scheduled. They only lose a star because it came across as needy when they pushed for an extended warranty, with even the store manager coming over to take a turn.

Er
Review №76

Excellent first time experience at Exclusive Furniture. Our Salesman, Ike, was great and was able to answer all my questions and also email follow up. The Manager, Robert, was also very nice and helped us out on the price so it was greatly appreciated. We will definitely come back for more.

A
Review №77

Ishel was the best, if anyone needs anything for their home come to her. She’s Patient, Kind, and everything you need in a Sales Person. She answered all of our questions and helped us find the best possible deals. We left feeling like our money was well spent.

Ca
Review №78

Great service, Justin was extremely helpful and they don’t push customers for sales. Quick and easy administrative process, definitely a great buying experience.Liliana and Carlos

Ce
Review №79

This review is mainly about the salesman that assisted my wife and I on a recent purchase. *** Take Notice Exclusive Furniture leadership - word of mouth is the most powerful form of marketing *** Long story short our salesman made a mistake on our invoice - incorrect codes for the item we purchased on the invoice. I get to the warehouse for pickup and after waiting roughly 45 minutes, the guy shows up with my items and I notice right away it was the wrong stuff. I call my salesman to let him know. He finds my wife’s number and begins communicating with her, so I take a pic of what they’re trying to give at the warehouse so she can show him. My wife calls him and asks him “can we get free delivery for the inconvenience” Does not address the question he says I’m getting this fix and by the way this was ready to get picked up since Monday. Again she asks can we have it delivered free. With rude tone - we are getting this fixed. My wife had to escalate this to his manager. Not only it is not relevant when this was available for pick up - the order was wrong anyway, he ignored the questions and still had a rude unprofessional tone of voice not recognizing that it was his mistake the entire time. There’s a big chance we will not be coming back for additional furniture we had mentioned to the salesman we were in need for.

He
Review №80

Kizzee is a Great and professional salesman. He also answered and explained any and every question I had. He is Very patient with my child and respectful to all of us.

wi
Review №81

Thanks so much to Justin and Robert for such professionalism and customer service. The service and experience was excellent. I will definitely be purchasing here again.

Wa
Review №82

I had a wonderful experience with the Sales Representative Juwan Kizzee! He listened to what I was looking for and he was very attentive and assertive as he had multiple customers coming in this afternoon to work with him. Exclusive Furniture has extremely great quality furniture at a very competitive rate and I will definitely be back to see Juwan Kizzee soon!

Ni
Review №83

I dropped into EF today without anticipation of purchasing furniture. Just a quick walk through!! To my surprise Ms. Cindy greeted me with the most heartfelt WELCOME👍🏽. Not the COVID stand offish glare from a distance or the you dont look like your going to make a purchase treatment.She informed me of what location of desired furniture was located. The current promotions and would be nearby if I required assistance.Cindy allowed me time to look around. As soon as I needed her she was available. She assisted me with measurements for a large glass wall shelf. With clipboard, measuring tape in hand she checked stock on each item I asked for. The store manager also greeted me and assured me 90% was available.Lets just just say I received VIP 🌟 Treatment today!! I received a cool beverage and during this process absolutely no pressure to make a purchase. Never have I experienced service to this magnitude. Lets just say🤑my wallet flew open. Go see Ms. Cindy shes Awesome.

Ka
Review №84

Queen did a great job helping us out and providing a great customer service experience. She even stayed with us an hour+ after they closed to ensure we found exactly what we were looking for, and never put any pressure on us to hurry up due to them being closed. Very good experience at Exclusive Furniture and kudos to Queen.

Re
Review №85

Tasha did an AMAZING job finding the exact couches we were looking for. She went above and beyond to make sure we were completely satisfied our entire visit. We were offered beverages of every kind and cookies. 10/10 recommend her and this store. Thank you for a great experience!

Pe
Review №86

Pat @ Grand Parkway was amazing! Helped us when we needed and left us alone to shop on our own. Did not my pressure is into buying anything. Even gave us a better deal!!

Jo
Review №87

First time visiting Exclusive Furniture today. Have to say customer service was great! Mr Patrick Hurd was very helpful and knowledgeable in our purchase today and most definitely will be back in the future! Very friendly atmosphere and plenty to choose from! Awesome store! Mr. Patrick Hurd is the man to see when purchasing furniture! Thank you again!!

Je
Review №88

Had a great experience all thanks to Josh! He took great care of us and made the buying process much easier and enjoyable. 10/10 recommend.

Br
Review №89

Noman helped my wife and I when we visited last! It was a pleasure having him there to explain things for us and help us through the process of purchasing new furniture.

Re
Review №90

AJ was very helpful and informative and was able to get our Dining Set delivered next day. Easy to talk to and kept my wife and I engaged during our experience. Well Done Exclusive team!

Ke
Review №91

My wife and I had a wonderful experience shopping at Exclusive Furniture. No hassle, quality customer service and the price was affordable.Ken and Marlene Johnson

Ca
Review №92

We had a great experience with Mike he took the time to show us around and even stay after closing time.. we are returning costumers and we will continue to comeback.

Ky
Review №93

Showed up late to check out a couch that our friends bought and we liked it so much we are now purchasing it. We walked in and was greeted by Patrick. He was super helpful and knowledgeable about the sectional. There was no pressure sales and we settled on a price everyone could live with lol. They scheduled out our delivery to meet our needs which is nice. Overall great experience. Thanks!

Al
Review №94

I wanted furniture for my new apartment that I bought recently and was looking for furniture, someone recommended this place for me. I’m in love with this place and customer service is amazing, highly recommended. Especially one of the salesperson named Julio. He really helped me out and gave me the best prices. Ask for Julio when you go there🔥🔥💯💯

Ja
Review №95

Cindy was awesome! She helped us find those elusive pieces we had been looking for at many other furniture stores. If you go to Exclusive Furniture in Richmond, make sure you ask for Cindy. She will take good care if you while you sip on a mimosa, margarita or beer!

Jo
Review №96

Sebastian was INCREDIBLE! Please let Sebastian take care of you, he is so helpful and patient and truly understands the style you are looking for! He knows the store very well and is very assisting! Hes awesome and tell him Coti sent you! Thank you Sebastian for all of your help today!

Ad
Review №97

Had an easy an amazing experience when buying my new furniture. Pat helped us through the store, answering every question we had. We had him walking back and forth, changing our minds on every detail and Pat was amazing. If he did t have it in store for us to look at he helps pull up something online he thought we might like. It was great. Then to top it off exclusive had great deals, and even better financing options which pat helped us through, giving us the best options for my family. He is definitely one of the most patient and understanding people guys there. Simply an amazing experience. Thank you Pat.

Je
Review №98

Zaid was wonderful. Very friendly and no pressure sales. Exceedingly fair prices and was able to be delivered in 2 days. I couldnt be happier with my experience. Thank you so much!

Lo
Review №99

My sister and I had been at four other furniture stores tonight and this is our fifth ending at Exclusive Furniture Grand Parkway-Richmond Tx.. The staff is AWESOME❣️ Very friendly, informative and they did not follow us through the store while browsing at the wonderful selection of furniture. We will definitely patronize this store in the future. ISHEL you out did yourself with 200% wonderful customer service, Thank You❣️

Vi
Review №100

Absolutely fantastic from customer service to total experience. Will definitely continue to be a Loyal customer. Ask for Jacob Cardenas! Excellent, helpful, Professional.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:21018 W Bellfort St, Richmond, TX 77406, United States
  • Site:https://exclusivefurniture.com/
  • Phone:+1 713-244-5000
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Office furniture store
  • Outdoor furniture store
  • Sofa store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
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