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Mattress Firm Tuckahoe
1519 N Parham Rd, Richmond, VA 23229, United States
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Mattress Firm Tuckahoe

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Na
Review №1

Dan was very helpful. He was on the phone with a customer when I entered store but after he wrapped up- he helped a lot. He was knowledgeable but not pushy. I’m getting my mattress next week. Very efficient process.

Ta
Review №2

Daniel was an amazing salesman with quite the personality. I am very happy with our visit.

To
Review №3

Zach and Dan were excellent. They were knowledgeable and of great help. They never hovered over me while I was looking for the right mattress, but were always there when I needed any information or had a question. They were a big reason I bought my new mattress and adjustable frame there!

Ch
Review №4

Our daughter was in desperate need of a new mattress. I had seen several T.V. commercials for Mattress Firm and theres one close by so thats where we started. There was no need to look any further. She found the mattress she liked (Purple 1) and it was on sale and included 2 pillows and sheets! Our salesman, Dan Friedman, was very knowledgeable and helpful. Good selection and many mattresses on display. I would highly recommend this Mattress Firm store to others looking for new bedding.

Jo
Review №5

Great service go talk to Palmer he will find the best mattress for you

Ni
Review №6

My husband and I did our research before physically testing out some models, and decided to start at the store closest to home. We were apprehensive, because this was a big purchase for us, and we were worried about feeling pressured. But we were pleasantly surprised to find that mattress shopping was a relaxed experience, especially with Carrie assisting us. She helped us figure out what worked for us, and gave us plenty of space to take our time testing different models, while offering professional guidance when we needed it. With our budget in mind, she helped us narrow down the perfect mattress at a better price point than we expected to pay. She clearly explained the terms of the purchase. No hassles or surprises. The delivery guys were on time, and had our new bed set up in less than 10 minutes. All-around a positive experience.

Sa
Review №7

I just got my new bed from this store and I couldnt be happier!! Carrie is very friendly and helpful and listened to my needs and helped my find the absolute perfect bed for my husband and I. They had a lot of great sales in the store and a, wonderful selection. This bed has absolutely changed my sleeping! Thank you again to Carrie for your help!! I absolutely recommend this place for finding the perfect mattress. Carrie is very knowledgeable about the different mattresses and helping you get the best sleep. I definitely will be returning to purchase an adjustable base!!

ZA
Review №8

No-hassle, no-pressure sales! We got such a great bargain here after shopping at 3 other mattress places. Definitely shopping here more in the future!!!

Sh
Review №9

G.O. Washington helped me purchase a new awesome mattress today. He didnt do a hard sell just talked to me about my back issues and educated me on sleep and mattresses in general. Very satisfied customer! And my new mattress is being delivered tomorrow! Ask for G.O. he will hook you up!

La
Review №10

Jerrell provided excellent service.

T
Review №11

Great Experience w/Dan. I had been researching mattresses for the past few weeks. I happened to see a Mattress Firm commercial and decided to pay them a visit. Dan assisted me with my purchase and at no time did I feel pressured to buy anything. I laid on several mattresses and started to get confused but he kept track of the ones I said I liked and I was able to narrow down my purchase. He even helped me keep up with my cell phone because I kept leaving it on the mattresses I tried! Lol. Thanks Dan! I appreciate your great customer service!

Sc
Review №12

Came in looking for King mattress set, knew what I was looking for and what I was willing to spend. Daniel was excellent...no pressure, answered questions and provided a very fair price. Great experience.

Sh
Review №13

Great deals and great customer service

Tr
Review №14

Came in here looking for a king mattress and expected the regular sales pitch. I told the salesperson I was looking for a mattress in a certain price range and instead of trying to pressure me into a more expensive mattress, he took the time to explain each type of mattress and what to look for in my own preferences. It was a surprisingly fantastic experience. We expected to go to 3-4 different mattress stores, but it only took us about 30 minutes to find the mattress we wanted and it was about $300 less than our intended budget. Seriously a great experience when it came to mattress buying.

Ch
Review №15

Wow! What an easy trip. Dan took care of everything I needed quickly and professionally. Thanks again!

Kr
Review №16

Excellent service! Fast and friendly! Helped me find exactly what I was looking for. Great experience overall.

Ti
Review №17

Service was great and the rep helped us make a very sound decision.

Am
Review №18

These guys are great! So knowledgeable and it didnt feel like I was being pressured to buy anything. Ask for Dan!

La
Review №19

Carrie is the best. She is very knowledgable about the products and services. She was more than helpful with helping me select the right pillow to go along with my adjustable base. I highly recommend Mattress Firm Tuckahoe for all of your bedding and mattress needs....Ask for Carrie, you will not regret it..

Fe
Review №20

We bought three beds from Carrie and I love them :) she was very helpful and patient with us didnt try to rush us and was very knowledgeable in what she was selling. I will definitely tell other people about mattress firm and to go see Carrie.

Jo
Review №21

Warren Tate waited on us & he was outstanding! Very knowledgeable about the product & couldn’t have been more helpful!!we had a wonderful shopping experience purchasing our new mattress!!!

Za
Review №22

Great staff, great prices, and great customer service. I definitely recommend it.

Fr
Review №23

The salespeople here are very helpful and knowledgeable. Got a great deal on a mattress and pillows!

Ly
Review №24

Super Friendly And Fast Service! Love my new pillows.

Ca
Review №25

The fat manager there seems lazy and only bother to sell what its on the floor, trying to get rid of his old inventory without bother to look for something that is actually available from their website. Telling me that he cant sell me anything new for my asking price, could have used a better manner, not a discriminate against low budget buyer. Not recommended

Za
Review №26

Very friendly staff and willingness to listen and help find what you need

Br
Review №27

Great place to buy a mattress great staff great prices

Gr
Review №28

Great service and knowledgeable sales people. No pressure and great prices.

Me
Review №29

My husband and I purchased a mattress and two pillows at another Mattress Firm location. The woman who helped us there said that she didnt have my pillow in stock but that I could go to the Parham Rd location to pick it up. The problem is that she never confirmed that the Parham Rd location had it, which they didnt, so I drove 20 minutes for nothing. Gio (Governor) was working that day, and he was GREAT. When I explained my story, he told me that I could choose whatever pillow I wanted and he would match the price. I couldnt believe it. Honestly, Ive had so many bad customer service experiences lately that I had zero expectations of what would happen when he told me that he didnt have the pillow. But Gios response exceeded even what I had hoped would happen. He is definitely an asset to this company.

L
Review №30

They are closing soon!

Ha
Review №31

Great service. Great deal.

Ch
Review №32

I came in the day before Christmas looking specifically for a Tempur-Pedic pillow to give to my son for Christmas-----after calling the store--and asking if they provided gift wrapping service --the associate--Michelle--offered to gift wrap it for me if i provided the wrapping paper!!! That was an incredible time saver and one more thing I could cross off my list----THANK YOU FOR GOING ABOVE AND BEYOND !!!!

Mi
Review №33

Great people, great products and great prices!

Br
Review №34

I came in here looking for a bathroom and walked out with 3 pillows YOU KNOW THE VIBES BAYBEH

Hu
Review №35

Great service and stellar deals!

An
Review №36

Old Trak Auto

Jo
Review №37

GREAT DEALSSSSSSSS

St
Review №38

Nothing fancy

Information
11 Photos
38 Comments
4.7 Rating
  • Address:1519 N Parham Rd, Richmond, VA 23229, United States
  • Site:https://mattressfirm.com/stores/va/richmond/mattress-stores-richmond-va-23229-8567.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=zRemainder&utm_kxconfid=uflnw2ovk
  • Phone:+1 804-281-7214
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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