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Able Glass Services of Richmond
2007 Chamberlayne Ave, Richmond, VA 23222, United States
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Able Glass Services of Richmond

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Sh
Review №1

A rock from a lawn mower broke a back side window on my minivan, I contacted a nation wide window repair company and scheduled a replacement for a week after the window was broken. They called me at the time of my appointment to tell me they didn’t have the window in stock, but they would have it before I had to drive across country in 10 days, a few days later I called, still no window and no instillation appointments until 3 days after I had to leave. I start frantically calling glass repair shops, no one had anything or could get it delivered before the national company. Next to last on my list was Rodger at Able Glass, he didn’t have my window, because who breaks a back side window in a minivan, but he managed to get it the next day and installed it that day! I’m not sure how he managed it, but it was amazing!

Ja
Review №2

Good work, done right.

Cr
Review №3

We ordered custom window glass for our kitchen remodel and we were very impressed with their customer service, professionalism, and accommodation. They were great to work with and we will be using Able Glass again for future projects.

Ma
Review №4

They are such a bad company, they have to subcontract their work out to other companies. They treat their employees like dogs, then fire them when they have a problem.

Wa
Review №5

Roger and his team were the best. No mess left in vehicle and were done with the job as promisedAlways use Able for glass work.

Go
Review №6

Good service. Fair pricing. Thanks

Wi
Review №7

A great shop which is owner operated. They are friendly and knowledgeable and the prices are very reasonable. They cut two panes of glass for me which fit perfectly. Would highly recommend!

D.
Review №8

Excellent service, cut glass for me quick and the price was good.

Jo
Review №9

Roger was great to deal with. Got me in next day had a replaced windshield in a few hours. They did a great job.

KH
Review №10

Fast service and great rates.

Jo
Review №11

They replaced my windshield and damaged my hood on the process. They refused to fix the damage they made. They also forgot a piece of glass in my car, and I cut myself. A simple windshield job turned into a big hassle.

Da
Review №12

The guy on the phone literally gave me a quote then hung up in my face before I could even schedule any type of service. I was somewhat pleased with the price but will be taking my business elsewhere because of poor professionalism.

M
Review №13

I visited them to get my front store door glass replaced but I ended up buying new door from them. However, they had poor timing and when the time came to pick up my door they said it doesn’t come with handle or even a complete lock and when I expressed that too them the old man and the lady on front desk got so upset and told me take it or leave it. They were very rude and unprofessional they just want to take the money and doesn’t matter to them if you like the job or not.

Br
Review №14

Great customer service and products offered here.Thanks

Ch
Review №15

Really great business. Very efficient and polite. Excellent work! Worked with me on fixing my window, that was caused by someone else. Very pleased.

Je
Review №16

Came the same day had our store front door at Scotts edge fixed in record time. Recommend them to anyone

K.
Review №17

I found them on Google after getting no response from another glass company for 3 weeks. I liked the fact that they were a family-owned business. I talked to one of the owners (maybe the wife?) and she coordinated one of her employees to come out and measure our table. He came out measured it gave me a quote but didnt plate (or pattern) the table when he measured it. I told him I was in a time crunch and they thought they would be able to get it done. They were going to come out on Wednesday, I was told they could be there at first thing in the AM. I called at 8:30am to get an update ... I work just dont sit at home waiting for someone to come by. I was then told they had another job but could be there no later than NOON. I told him I had a busy schedule that afternoon and thats why I was trying to coordinate my schedule with theirs. At 12:45PM I was called and told that they could now come out. By that time my back-to-back schedule was in motion. Frustrated I told them I would call them later in the day when I could get away ... I didnt because I wasnt able to get away until 4:30pm. This morning I texted and was told they were now out of town on a big job and couldnt do it today. I was originally quoted $800 for glass tabletops for both my dining room table and buffet, that may not be a BIG job to them but that made me feel very under valued by them. I guess I wont have glass table tops for this weekend AND I know they wont be doing them. Moving on to the next glass company. Anybody appreciate customer service anymore?

Tr
Review №18

Absolutely solid work and nice people. Def got charged much less than other places who quoted me.Got a window regulator installed.

Ni
Review №19

Really love this place. They are family owned and are very nice people. I got my windshield replaced and they did a much better job than the last place I went to. I will be coming here every time I have a windshield mishap.

Ge
Review №20

I think that they did a pretty good job. It was a little frustrating getting firm dates and stuff, but not bad work.

Ch
Review №21

Second time I have been to Able Glass over the past few years for issues with windows on my truck. Excellent service, very friendly, the receptionist even offered to drive me back to my house when my ride was delayed. They are much more inexpensive that Safelight. Would recommend them to anyone!

Ar
Review №22

My insurance company recommended safelite but they told me it would take them a couple of days to get to it. So I started looking around and found Able Glass who were able to do it the next day and for cheaper than safelite quoted me. Also, the number listed is the number to that location, not a centralized call center.

Ri
Review №23

I had my 2015 Subaru windshield replaced the day after I called them as they are close to were I live, a live person answers the phone, and they excepted my insurance. I couldnt be more pleased.

Da
Review №24

Well-established business in the Heart of the City would recommend

br
Review №25

Great shop, great people, great service.

Wa
Review №26

In and out in 30 minutes on a piece of glass they needed to cut for a box truck. Very friendly and professional.

Co
Review №27

Used them to replace a side window in my jeep. Very quick and easy service.

Go
Review №28

Fast response time, great price, great work.

Li
Review №29

Great store

Information
13 Photos
29 Comments
4.3 Rating
  • Address:2007 Chamberlayne Ave, Richmond, VA 23222, United States
  • Site:http://ableglassservicesva.com/
  • Phone:+1 804-321-3100
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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