Do not go to this business for any reason . Their prices are pretty competitive but their work quality is poor . First they put an alarm system in my vehicle that doesn’t work and when I told them about it hey said that “that’s how it works and no effort to solve my problem. They installed actuators on my door and blocked now my windows won’t go down because they installed the actuators in the way of the tracks of my windows . When I told them about that they said “ well you must have done something cause our work was good”. And last they charged me 250 dollars for tinting my vehicle. The day I went to pick up my vehicle, the tint was done horribly and I told them immediately. And they agreed but they told me that it was my fault it was done like that because the windows were dirty and it’s not their responsibility to clean windows and never redid my windows or gave me a refund when I had the remove the tint . But they gave me a call to just say they could give give me a wiring harness for a radio that cost 200 for 150 . That was my compensation prize for spend over 1,100 dollars at this SCAM ARTIST location. Avoid this place at ALL COST.
This business is very unorganized. I would not recommend shopping with them. There are far better options in the area for car audio. Overpriced and ingenue business practices with horrible customer service.
If I could give these guys one star I would. Don’t look at all the bad reviews here and think they are isolated incidents. These guys have been doing bad business by people for years. Do yourself a favor and never shop here. Over priced products, rude and unprofessional. I will never shop here again after having such a bad experience here.
They hooked up my music but there customer services is overall below average. They would try to charge u to the extreme!!!!!! The manager of shop signed me up for a snap warranty that was double the price of my music I got installed. Just to install a class a amp on hi’s they wanted to charge 650$ And I have my own amp and wires. I wouldn’t recommend anyone go there for music installation.
Top notch service by great and talented people. Thank you for servicing my ride. My subs hittin! Crankin! Peace !
During these hard times i have much respect for the guys a Premier Audio. They took the time and actually listened to what i wanted and exceeded my expectations. I have already recommended many family and friends and they to have also been extremely happy with their service. I bought 2 12 inch sundown audio subs, sundown audio amp, got a custom box made and installed .A+++++++
A week after getting my subs installed and radio theres been nothing but problems my music goes in and out the radio won’t even cut on somedays and the door speaker they gave me blew after a couple days
If you value your money and self respect then just go someplace else. Always a great time to go on YouTube and DIY. TRUST ME, ITS NOT WORTH THE HEADACHE OR COST.
I ordered a stereo in hopes of learning how to change my own stereo but quickly realized I need other parts that most parts store did not sell and did not want to wait to order it. A friend recommended this place so I called to see if they were open for business and see how much it would cost to get it put in. The gentleman that answered the phone was very rude. I’m trying to explain to him what’s going on and he’s rushing me, cutting me off. I never even got a chance to finish what I was saying. With this phone experience, I will NOT be going to this store! I would rather stick with the radio I have or find someone because I am very big on customer service and I don’t spend money at places that don’t know how to speak to their potential clients!
I bought 2 12” subs from here and they awesome when they actually work, i done had to replace the fuse about 3x & yes they gave me a One year warranty but i’m not from Va i’m from Texas so once i leave here & the fuse blows again what am i gon do ( well duh get another one ) but it’s the principle of i bought some from this store why am i having to replace something everyother month
Been doing business with Premier Audio for years now.. they do really good work, I’d refer any car audio lover to them.. they have a lot of different set ups to choose from as well, #TeamSundown
Absolutely worse company I have ever seen in my life they will take your money and charge you out rages prices for things that arent even worth $100 value your money and go somewhere else and the owner is very disrespectful.
In my personal opinionthe owner jay is very very rude and they will charge you out rages prices they charged me way to much for some kickers!!!!
I always get great deals on equipment. Good guys.
Best service and Best experience everything you need in one stop.
I dont usually write reviews but this place changed that. After going to a few shops and getting the run around or just bad customer service. Seen them there for years but never stopped in. Went in 30 minutes before close told them what I needed which wasnt a small job either Got me in the next day 8 hours later Im riding down the highway beating and clear!!! They will always have my business and if you want a chill couple guys to get your ride right Premier is it..
Best prices in town on their merchandise and installation. My friends told me to come here and Im glad I took their advice. They were very friendly and knowledgeable also. Definitely would recommend others here for installation and merchandise!
Definitely Great Service
The customer service is great! They inform you what they are doing and why, which is really helpful! I have been here twice and left both times very satisfied! will be coming again for my car services!
Great Experience With those guys at Premier. Straight up no bs Gave me an excellent deal excellent service excellent customer care. Very friendly and will work with you. A++++
I spent over 800 dollars with these people and still didnt get what I wanted. They are far from professionals. My amp fuse melted through my cars wheel well due to wiring my positive to a little fuse box near my battery. The ground wire for my battery was way too small for the amount of wattage I was pushing and they missed that. My air vent was damaged due to mishandling when taken off. Long story short if you want quality installation spend the extra buck. Dont waste time with the low budget shopping center audio shops. Waste of time and $$.
Had bought everything needed besides radio antenna cable brought it to them to have it installed because no one could get me in the same day.Told me 99 bucks to install and if I wanted the antenna cable would be another 15. I told them thats fine I dont need it cause I wont be using my radio. They installed it anyway!!And when I said I didnt ask for it they told me its a ground and some radios need it to power up.They will scam you !!!
One of the Best Audio Shops I have been to. Great customer service, prices, and they stand behind their work. I would absolutely recommend all my friends and family to go and shop at Premier Audio.
Had a problem with my amp. Grounding.they fix it right away. There the best out their,those guys are great.Thanks again
By far the best around. Great prices, and will look out any and every way they can. Great products, and class A installations.
Best service I ever with a car set up. Bought a car with no speakers at all plus the amp was busted. This guys helped out deff coming back car gonna be full with stickers of PREMIER AUDIO. Thanks again guys.
Got the job done and they did a great job on the 3500 great people laid back and all thank you Jay see you soon
Professional service. Good prices. Always recommends what will work better for your system and will work with you to get it done.
It was perfect!! The prices are nice, professional work, great communication/customer service. I will be coming back soon!
Called to check on getting my windows tinted and the guy said they no longer did tinting and then after asking for a recommendation he said look around VERY RUDE
Nothing but thee BEST in here and GREAT SERVICE.....AWESOME JOB.....guys!!!!!!!$
Excellent, my car puts out good music now
They get the job done the best. One of the best shops in Chesterfield. They have did my window tint audio and etc on my 300m. Legit!!!!
Just bought new speakers for my car from them & the sound is A1...👌☺ Very kind & accommodating. Spent less than 30mins in the shop.
Had these guys install single din deck and they were fast and everything looks and sounds great thanks guys
Was a really great experience. They were very helpful in a time of great need.
First time at premier audio and came home with 2 12s and a deck installed for a great price definitely a place you should come to for a set that will blow your mind literally
Good crew here for installations. Buy your equipment elsewhere though.
As of nothing but factory speakers! But plan to upgrade....great service do far!
The price was ok, the service was great, they were able to take me home ( i live close by), and pick me up whenmy car was ready.... a year after my remote start, started acting up they fixed it free of charge.would recommend.
Very customer friendly & amazimg service . All quality products at reasonable prices !! Would recommend to anyone !! Also offers remote start ups & rims !! Great experience !
Nice people and great prices. Helped me out a lot with my vehicle, and plesant to work with.
Jay and Ahmad are one of the best sales people I have ever encountered. They not only have the best deals and service Ive ever seen, and their techs are on point with everyrhing.
Best place to go cheaper prices then some of these other companies and they will cut you a great deal
Definitely took care of me they know what there doing I would highly recommend them to anyone.
Great customer service . Reasonable prices to go around. Fast efficient work.
The people who work there are rude and charge more money than agreed and what they do is no good
These guys are awsome they installed back up camra, and touchscreen for half price from anywhere else they are great people at premier audio...so yall make sure to holler at my boy!!
Dont waste your money check around you are going to find better deals.
The worst place to get your tint ever!! and when your tint inevitably becomes trash after a few short months they will NOT honor the warranty they promise!!! They shattered my rear windshield while applying tint on it and never gave me any money to help get it replaced!!! and it was their fault!!! The Worst place ever stay away!!
They treated my car very well and looked out for me a lot cool people. I would Recommend them to anyone.👍👍👍👍👍👍👍👍👍👍👍👍👍 .
First you look for a product then ask pice ! $500 bucks for this! ... USED AND MISSING PARTS!! Then he say oh I let it go for 480 ... 5min later: give me 200!! ... 30min later: 130! ...when its time to pay for the product: - how much is it again? - 200! LOL there products they will selll for you guessing price and reeealllyy overcharged from brand new on the stores! be aware! their trade system is like give me your car and I give you some wires always trying to rip everyone off!
It was like heaven when I walked in premier audio. Makes me want to buy ever set in here one day I will soon for a excellent price.
Excellent customer service and very customer satisfation gaurantee
Premier audio has great customer service. And provide a very professional job.
Great experience get all music needs from them
Good experience with these guy. Great price, speedy service.
They was very excellent and got my music right
These people always get me right 5 stars!!!!
They have always looked out for me and have worked on 9 of my vehicles. I would not go any other place. If You need anything car audio or video done this is your place to go.
Great service they helped me on the spot.
They have really good service!
Great service! Will shop again!!! A+++++
Treated me with great respect.
Always willing to make deals great audio store
Everything in car stereo and affordable prices
Awful service! I do not advise
I have gotten all my work done by premier audio and they do and okay job....
Fair prices and incredibly clean work.
Treated me right fair price and all
Best in town . works with you and professional
Awesome place to take your car
Prices kinda high but staff in back room are on point
Horrible service horrible work was suppose to hook up my cd player and put aluminum foil where my antenna adapter goes burnt up my amp I wouldnt recommend anyone to go there sell refurbished products for brand new prices
Will newer be back to this place, worth expirience ever
Stone age customer service
Worth place ever, owner is felony, BEWARE
Awful. Worst people, price, and service Ive ever encountered.
Way too expensive and crappy service
Very good service
Great experience and prices
Excellent service
Very rude salesman
Those guys retards
Everyone should go to premier audio
6 months ago I put a car starter and it ruined my car very bad service I took it again and they left it but