Work was timely and came out beautiful. Professional all the way

This place was recommended so we gave it a try. Our BMW rear quarter panel was crushed in which is a difficult place to fix. Insurance recommended they cut the entire area out and weld in another. i disagreed since structural integrity and safety would be lessened. I told PT I wanted them to pull the dents. They said they would try and gave us a 2 week turnaround. They did it in one week! And it looks like it never happened. Jennifer and her staff did an outstanding job! Highly recommended.

My vehicle needed a minor repair. A tree limb had knocked my passenger side mirror off.They took great care of me and my problem. A job that other shops had quoted at almost $300. they worked with me and my bill was a fraction of that.When the need arises I will absolutely be calling on them again!

The gentleman who helped me was very professional, answered all of my questions and was able to put together an estimate of damaged to my car. He took his time, looked the car over very systematically and then was able to put together an appropriate appraisal. The lobby was clean, well organized and professional in appearance right down to the coffee pot ready for waiting patrons

Absolutely amazing body shop and super professional. Very timely and flawless work. Made the insurance claim process super easy. They even cleaned and detailed my car so I had to do nothing but drive off when picking it up. I reccomend their shop to everyone.

Great service! Took care of my car repairs quickly, worked with insurance co on collecting payment from them & kept me updated on status throughout the process. Car looks awesome now!

Absolutely fantastic and friendly environment in all areas. Remarkable work as well quickly and professionally done.. from front desk to the back of the house meaning the men that worked on the car amazing job. I am so grateful for all of them and their hard work. I recommend it to all Family and Friends without a doubt. Thank you so much and big thank you to Luis!!!! Thumbs up!!!

Jennifer and her staff are the best. They are truly professional. They did an outstanding job on my car.

Friendly staff on the road to Hinesville.

They did a great job painting my car

Jennifer and her entire staff are such a pleasure to work with. They always go over and above the expected. They arranged the rental car company pickup and return and took care of working with the insurance company. Don’t risk your repairs with any other company.

Update:Took a second car there to work on and they did me a solid like the first time. They are consistent in their good work. I could not ask for anything more as a consumer, spending my hard earned money. Thanks Personal TouchXXXXTheir quality service is in the name. I was helped by the general manager and owner. I checked with two other shops and Personal Touch was the only one that gave me an estimate that did not involve a price range. One shop quoted me $3,000-$8,000. Huh? Personal Touch ran into some issues which I am sure the other shop would have exploited and ripped me off, but they kept their word by keeping the price upon the agreed which was below the low end other the other shop. The car looks GREAT! The car has been in my family for 22 years and I cannot remember it looking as good as it does now. I plan to take another car there. Take yours, you will be happy.

I went by without an appointment, I had a dent in my front bumper and they quickly fixed it within 10 minutes. They were very friendly and helpful. Highly recommend them to anyone! From now on I will be taking my vehicles to them!

Owner Jennifer and her staff did a great job on both the exterior and interior of my Mercedes. She worked well with USAA and kept the price low. Fantastic job! I highly recommend this shop.

Great local business that truly cares for their customers. They went above and beyond to make sure I was happy with the final product. I recommend them without any reservation.

Personal Touch went above and beyond my expectations!! They were friendly and well priced! The work was done quickly and looks great! I would highly recommend them!!

They did a great job! In a reasonable amount time. Service was great! I would definitely recommend and use them again in the future.

I had some body work done in January 2014, and some of the body work included a windshield replacement on my 2013 Buick Enclave. Well, Personal Touch Collision sub-contracted the windshield replacement to a guy named Ruben, and the job was completely horrible. Every time it rains, water gets into my truck. I took the Enclave to the dealer, and they said the windshield was not sealed correctly, and that if failed the pressure test. Personal Touch went to the GM dealership in Hilton Head to supposedly repair the fixed windshield; however, as of today (Friday, April 18, 2014), the repair was unsatisfactory. Its raining today, and water is still getting inside my truck. Stay away from this shop if you need any glass repair or windshield replacements. I tried to get reimbursed, and they have a guy named Jeff calling me saying that Personal Touch is not liable, but Ruben is liable. That is a bold face lie. The contract was between me and Personal Touch Collision. The windshield guy (Ruben) is not in my contract. Furthermore, Ruben broken the clips on the cowl panel that sits at the bottom of my windshield. This whole scenario has been a nightmare. No one wants to take responsibility for the wrong that is done to customers.

These folks provide honest, professional and quality work! You always know your car is in good hands when you take it here! The owner is awesome!

Had fiberglass work done on my 18 wheeler. Perfect paint match, flawless work, absolutely outstanding. Done in reasonable time frame and fair pricing.

Expedient service. Very polite staff. Quality work done at an affordable cost. Would most definitely recommend.

They are very friendly and accommodating! Did excellent work on my car... I will definitely recommend them to everyone

Horrible service. The women I spoke with was so rude and unprofessional she said she was the owner. If you are the owner of a company you should learn how to treat people and not talk poorly about other auto repair shops in your own town. Took my car to one of the places she spoke poorly of and they did a great job and new exactly what my vehicle needed. Not only that they were professional and fixed my vehicle a timely manner. I would stay away from this repair shop if the owner is this rude and disrespectful I can only imagine the quality of the repairs.

Excellent paint job. Great service. Thoroughly pleased.

Jennifer & her staff did a great job! Prompt, professional, & great service. Highly recommend them!

They do great work and my frs look really good. Thank you.

I have been to several collision and mechanical repair shops in my 24 years of driving. They have a great attitude and bent over backwards to make sure that my repairs were done promptly with least amount of inconvenience to me. I trust them for all of mechanical and collision work. The people there are the definition of what customer service should be!!!

Fantastic work done in a reasonable amount of time at a reasonable price.

Dont use this company mess your car up

Friendly and knowledgeable staff! Will definitely recommend to anyone that needs some damage repair!

Professional and great automotive work, excellent atmosphere, diagnosed correctly and repaired quickly!

Great people with fair charges

Made a customer for life! Highly recommend!

Took phenomenal care of my impala

Such nice people

Great Customer service

Best in area!!

Great work