user
Aladdin Rentals and Events
7163 Latham Dr, Richland Hills, TX 76118, United States
Appearance
Aladdin Rentals and Events
Comments
Sh
Review №1

I love this place, and these people. I went to them a while back stressed beyond belief over planning my mom’s party, and let me tell y’all, compared to the other places I contacted, Aladdin was a breeze!!! Wendy and Derek were incredibly kind and personable. Wendy got down to business and made sure everything was in order over the phone, and Derek was quick and on time with the delivery. Plus, he cracked me up! Very enjoyable and pleasant people. This last event, I knew exactly who to go to! And once again, they did not fail me. Thanks so much you guys :)

Ap
Review №2

Very professional company. Wendy and Derek are amazing they ask necessary questions to make sure you have everything you need for your event. This company is awesome. They were on time and helpful in the setup and pickup process. If I could give this company 10 stars I would. Thanks guys for helping make my dreams come true.

Ka
Review №3

I absolutely love the service Aladdin Rentals provides! Their customer care is exquisite and something I wouldnt expect from just a rental company. The owners know how to handle business, even from a picky person like myself, ha ha! Had an amazing experience with them and WILL be coming back for my next event! Wendy and Derek are doing something right! Kitty even helps on the weekends I hear!

Ch
Review №4

Provided great services and very friendly. It was very easy to get in contact with Derek and he responded to all of my questions and concerns in a timely manner. We rented chairs for a wedding, Derek made the proceed of delivery and pickup very stress free.

Je
Review №5

Excellent customer service! Excellent products and services. Our event was quirky and labor intensive and Aladdin Rentals and Events met every need we had. If you’re looking for an honest, fair and good party or event rental company, look no further. Derek & Wendy will make sure your event is flawless from start to finish.

je
Review №6

Aladdin is always top notch! I love this husband/wife duo. They are so kind and go out of their way to make your experience great! I highly recommend them for all of your event needs.

Na
Review №7

*Excellent service*Fast responses (calls, email and texts )*Very easy to work with*Job was done 100%

Je
Review №8

Highly recommend Aladdin Rentals for your party rental needs. Excellent Customer service and very responsive to inquiries. Quality and look of chairs exceeded my expectations. Derek and Wendy were great to work with.

Li
Review №9

Very disappointed. They wanted to charge me $50 to deliver down the street. Half the cost of the bounce house. Not good.

T
Review №10

Aladdin has great rates and excellent customer service. Scheduling, drop off, and pick up we’re very well-excited. I will definitely be using Derek and Aladdin’s services again.

Ro
Review №11

FANTASTIC EXPERIENCE! The customer service was beyond great. Derek showed up on time, took down on time and the bounce house was in excellent shape. I highly recommend Aladdin Rentals!

Sc
Review №12

The best set up for Birthday Parties, Oktoberfest, Baby Showers, etc.We use Aladdin for all our rental needs. Derek,the owner, personally assists with the process and ensures everything is set up perfectly and we greatly appreciate everything they do! 5 stars across the board, and their prices can’t be beat!

Da
Review №13

Wanted to thank you all at Aladdin Rentals.When planning my event all I knew was I needed a tent and tables. What I got was much more. From ideas on tent size to extra items such as games and porta-potty. You all were a great asset. Thanks for working with me as I had changes to refine our needs.Thank you for your guidance and professionalism. I fully recommend Aladdin Rentals, especially if you are having an event for a large group.

Sa
Review №14

If I could give this place 10 stars I would! They were wonderful and easy to work with! Also VERY reasonably priced! They took care of all the set up and breakdown and made for a very smooth wedding reception for my Star Wars wedding! Highly recommend!!

Je
Review №15

Derek was awesome! He was professional, timely and friendly. I’d highly recommend them as your go-to for any entertainment rental needs!

Aa
Review №16

We really appreciate the excellent customer service! We rented tents, tables and chairs for 50 people. The equipment was clean, and top notch. I called 3 other party rental places and no one beat their price. I highly recommend

Am
Review №17

Aladdin Rentals was incredibly easy to work with. Wendy answered all of my questions and made the reservation/payment process quick and easy. Derek handled the delivery, set up, and pick up of the bounce house exactly as needed. Highly recommend this company!

Je
Review №18

This company is very prejudice do not rent from them at all. The owner and receptionist love to price gouge. They lied about the price 3 times. I would not recommend this prejudice company to anyone.

Mi
Review №19

We used Aladdin for a backyard rehearsal dinner. Their customer service was excellent and their tables, chairs and linens were perfect! They delivered exactly when they said they would and picked everything up promptly the next morning. I highly recommend them!!!

Am
Review №20

Due to COVID-19, I had to change my wedding plans. We ended up doing a small backyard ceremony. We rented a tent, tables, chairs, linens and a pipe and drape kit. We changed the order many times and added things to it. Wendy was so nice and extremely helpful. Never sounded annoyed by changes or getting linen samples to verify the right color choice. I will absolutely use them again.

MA
Review №21

Derek and Wendy were fantastic and so easy to work with! They had everything we needed for the party, were on time, and were very professional. Loved the experience with Aladdin Rentals!

Br
Review №22

They are great!!!! We had a wonderful experience! Set up and pick up were wonderful! We had 0 issues. Everything was perfect!

Ga
Review №23

I rented chairs for an outdoor baby shower and also had them delivered. It was the best $60.00 I have spent. You think you have time to go pick them up and return them and we probably could have but the convenience of them delivering and picking up was priceless. I had several inquiries before booking and they always responded very quickly. I will definitely use them again should the need arise.

Jo
Review №24

Wendy and Derek were a delight to work with our wedding. From the first call to the follow up survey after I felt like I was dealing a close family member. I didnt have to worry about any aspect of my rental with the help of this amazing team. These guys won my business due to their confident yet kind approach to business. I would recommend using them for all of your party needs. I have recommending them to my neighbors for their kids birthday as they have some cool bouncy houses. Will continue to recommend. Thanks Gang.JR

Ka
Review №25

Incredible service. My cousin has used them for a while and Ive been struggling to get everything together for my nieces birthday. After the great recommendation, I decided to give it a go. It was super easy to rent everything and the customer service was incredible! Thank you :)

Na
Review №26

Aladdin Rentals and Events has contributed to our wedding day so special. They have been so professional and courteous. They were on time and delivered the exact order.I would definitely recommend them to my friends, family and anyone reading this review. Thank you!

Kr
Review №27

Excellent experience! They kept in close contact and delivered/set up just as ordered!

Au
Review №28

Rented a bounce house for a family reunionDelivered on time and picked up on time. Great customer service and friendly people. Would highly recommend.

Rh
Review №29

Aladdin was recommended to me by Chef Tyler, to meet our needs for a backyard wedding. They responded quickly, answered questions, and offered very competitive pricing. They delivered on time and everything was clean and in great shape.They were so kind, accommodating and communicative during delivery and pick up. They made the choices and process easy. I consider them my go-to for any future needs, and certainly recommend them.

Mi
Review №30

This was my first tiime to use a party rental service. Alladin was recommended to me by a friend. Derrick and his wife were very respectful and delightful to work with. They made my event and clean ip was a breeze.I will use them for any party needs in the future and will gladdy recommended them.Thank you for the great job

Re
Review №31

Very good customer service at competitive prices. I recommend this business to anyone who wishes to rent chairs and tables.

Ja
Review №32

Professional and personable. Very affordable. We will recommend and use in the future!

Jo
Review №33

Derek was very helpful and quick delivery even with my mistake. Pick up communication was great when he was detained. Will do business again the Aladdin Rentals. Office staff was very friendly as well.

Sh
Review №34

Wow! I got a little in over my head when I decided to plan my moms 50th all by myself. Apparently event planning is more stressful than I imagined haha. Anyways, it was really frustrating having to talk with our caterers and the bakery we ordered the cake from as they werent very helpful. Aladdin was a huge relief in terms of service and quality. I kept my order pretty simple, just chairs and tables, but they truly went above and beyond. They were right on time and ready to go. They were also very patient with me and all my questions, understanding that I had no idea how to do any of this. Wendy and Derek, thank yall so much for all your help. Very quick, personable, and great pricing!

Be
Review №35

I wanted an intimate, elegant wedding for my one and only granddaughter. My friend suggested I contact Aladdin Rentals who she said could handle everything. She was right! I had two tents - one for the ceremony with chairs and a dancing floor. The other for the food and bar with high top tables. They covered all my tables with black floor length linens. Each chair was draped with coral sashes. Coordinating coral napkins with dishes and silverware set perfectly. About the only thing I had to do was help my granddaughter select her wedding gown!

Et
Review №36

Quick and polite. Good experience at an outdoor wedding.

Ph
Review №37

Aladdin is always on time! Had a few issues in getting demographic info correct but called day before to confirm and corrected it with no problem. We have used Aladdin for several years for our backyard parties for table and chairs. Never been disappointed!

Ni
Review №38

I had a terrible experience with the margarita machine rental....ordered a double machine they were the 3 hours before my party..machine never froze..they came back at the start of the party with 2 double machines with only one side working on each...only one of those froze completely...we had to pour the other margarita in the one machine....so we had to wait another 2 hours before we could have a margarita...the owners didnt try to make it right...didnt offer part of my money back or anything...not that I wanted that but it would have been nice to at least suggest it....I would not recommend this company to anyone

Br
Review №39

I contacted this company for a helium tank which they delivered & picked up from my home! The representatives Wendy & Derrick were extremely helpful, we even decided to rent garden chairs & a large ice cooler from the company. The price is really fair & the customer service is amazing! I recommend this company for any of your event needs!

Di
Review №40

The jumpy house was perfect but we rented the cotton candy machine and we couldn’t work it properly.I let them know before they came that we wouldn’t know how to use it. They gave us a short intro but it never worked well.When they came to pick it up they took the machine and even the things we purchased (not rented) that went with it.They are not refunding us for the items we purchased because they were “cleaning up”.The products were unopened and unused.The items were stored in our garage and they took them. No refund.

Go
Review №41

4 only because of floor not being stable. I know it was due to soft ground. It was a pretty dance floor with lights. Thank you

Ka
Review №42

Derek and Wendy thank you so much for your excellent service!!!! You both went above and beyond for us. We really enjoyed our rentals, which were delivered promptly and are of great quality, and had an amazing time!!!!! Will definitely recommend you to everyone.

Cr
Review №43

Excellent service

Ja
Review №44

We used their event hall last year at my brothers wedding and it was amazing, very friendly people and easy to do business with.And I am getting married (May, 6) at their newly renovated place with huge stage, beautiful kitchen, bar and lovely restrooms with beautiful painting and it looks outstanding. I am so excited and highly recommend with their discounted rate that you will not able to find anywhere.Jay

Be
Review №45

The first time I Hired Aladdin Rentals, I thought I had just gotten lucky. I called very last minute because someone else had over promised and totally Bailed on us. Aladdin made the party happen with No Fuss and Super Fast! I had told 2 different friends about my experience and one tried them again. Sarah has been RAVING about them since. So This Time, Aladdin was First on my List and the Did NOT Dissapoint! They were On Time. They were Professional. They Acted Professional. They even knew that I had not ordered the matching desert plates, but brought them, just in case! IT WAS A PARTY SAVER! Thank you for being More than I knew I needed. Aladdin Rentals is #1 for My Refferals now!

Ho
Review №46

I had a great experience with them! I would use again!

An
Review №47

Thank you soooo much for saving the day!! We had another company cancel on us 10 minutes before the party and called in a panic. Derek arrived with a bounce house an hour later!!! I wish bee could give more stars!! Thanks so much!!!

Go
Review №48

I am Happy to give you guys a 5.Thanks so much for you Service

Mo
Review №49

Wendy is great, friendly, so I can give 5 stars for them 🤗

De
Review №50

Great and prompt service. Prices very affordable.

An
Review №51

Long over due review, we rented tables and chairs last October. Will use again. Fair price and friendly staff.

Ni
Review №52

Fantastic service. Called day before party (and after hours) and they were able to accommodate my party needs immediately. High quality rental supplies and service. Look forward to using again.

Go
Review №53

5 STARS! Your service was AMAZING! Thank you so much!

Go
Review №54

Great party rental company with all your rental needs. Fantastic customer service

T
Review №55

Very friendly, helpful, and accommodating! Will definitely use them again!

Le
Review №56

Great staff and friendly service with lots of options and ideas to make your event happen.Jody and Roy are great to work with.

Yo
Review №57

Great service and good prices

Go
Review №58

10 thank you so much

Go
Review №59

Great service they were polite

Em
Review №60

Just proved how difficult it is to trust companies. They were not people of their word, and I am very disappointed with my experience with them.

Fr
Review №61

This is the place to rent your bouncy houses, margarita machines and all your party supplies. Call Jodi he has it all!

Go
Review №62

The experience was great!

Ka
Review №63

We had a party here. I like that we didnt have to clean up after the party. The clean up is included.

Cl
Review №64

Great customer service.

Information
100 Photos
64 Comments
4.8 Rating
  • Address:7163 Latham Dr, Richland Hills, TX 76118, United States
  • Site:https://aladdinrentals.com/
  • Phone:+1 817-282-3902
Categories
  • Party equipment rental service
  • Furniture store
  • Party planner
  • Party store
  • Tent rental service
Working hours
  • Monday:10AM–2PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–2PM
Similar organizations
  • Mattress Firm Clearance8253 Bedford Euless Rd, Richland Hills, TX 76180, United States
  • Sold Out Merch6607 Baker Blvd, Richland Hills, TX 76118, United States
  • MOXIE7235 Glenview Dr # A, Richland Hills, TX 76180, United States