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New Start Auto
1000 N Central Expy, Richardson, TX 75080, United States
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New Start Auto
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Gl
Review №1

Thanks to Santiago, he was able to help me get in my new 2018 Chevy Equinox. It was a fast process and everyone is very friendly. I would recommend my friends and family to you Santiago .

Sa
Review №2

This place was awesome! Didnt buy here but the owners and staff go above and beyond to get you a vehicle and start building back up after a BK. Always ask them to help guide, they cant give legal advice but the opinions they give are extremely helpful an will make you feel part of the family!!! :)

BU
Review №3

Logan was amazing, he helped me get my first car and it was a seamless process I recommend anyone to come get them something. Thank You Logan🙏🏾

Ne
Review №4

I have never in my life given anyone 5 stars. But let me tell you that this is the best car buying experience I have ever had. Santiago has been the most pleasant and understanding person ever. He walked me through the process from start to finish. He was prompt with any information I needed. If he said he would call me back. Trust me he did. My sister went with me to pick up the car. Before I was finished signing my papers, she was inquiring about a vehicle. And it was all because of Santiago. This place is wonderful. The staff was extremely pleasant and friendly. I truly recommend this place to anyone who needs assistance with buying a vehicle. Thank you New Start Auto. You guys truly are the best. I absolutely recommend this location..

Ka
Review №5

If you’re looking for a new start, great car and affordable monthly payment this is the place to be! Santiago helped me and he was so nice, he worked hard to get me in something I wanted and made me feel comfortable with my situation. Ask for him when you get there!!! #happycustomer

Ra
Review №6

I met a whole new family when I met the sales people at New Start Auto, I even got to talk to the owner himself, Justin. Fine rides are found here and with the help of Santiago, Logan, and Tara, you will drive away with a smile and a grin on our face. I really love this family and my next car will come from them. If you cant find a smile on the streets, stop by New Start Auto and get all you want.

Gu
Review №7

I cannot even express my discontent.

An
Review №8

If you want a place that will provide amazing service AND go above and beyond to help their customers, this is the place! My car blew a tire a while back and I had to park it at this location.The men working their were kind, informative, and beyond helpful with my situation. I highly recommend this location to anyone that values customer service!

Ti
Review №9

Best Car experience i ever had period. Great from start to finish!

Ap
Review №10

They have went above and beyond to help my husband and I out. They got us into a car with a down payment we could handle. Then after two months I had little problem with car and they took care of it with no problem. Their customer service is Awesome! They truly care about their customer. Thank you for everything!

pr
Review №11

Santiago is the best sales person, he is very helpful, goes above and beyond to make sure your a satisfied customer, nice cars very good down payments. Highly recommend

Mo
Review №12

This was THE BEST CAR EXPERIENCE EVER!!!! Logan and his team are truly angels to the car buying world. I have never had a more fantastic experience and people be so caring a genuine about getting you in a great car. I would recommend EVERYONE come here.Keisha Woods

Ki
Review №13

We worked with Logan to purchase our 2017 Kia Sorento it was the most pleasurable experience we have ever had after going to three other dealerships to try and purchase a vehicle Logan made this a simple and easy procedure I recommend this dealership to anyone who has compromised credit or coming out of the bankruptcy or just wants an easy time buying a vehicle I highly highly recommend and will always come back to New Start Auto

Ma
Review №14

When I say this place answered my prayers.... & Although this is just the beginning for this relationship I must say my experience was awesome... Santiago treated me with much respect and worked at giving me the car I wanted from day one.... so far everything went well and I would highly recommend this auto dealership

Jo
Review №15

Santiago was so very helpful. He even stayed late because we drove so far. Thank you for all your assistance! We could not have gotten anything this nice without your help.

Li
Review №16

I had a fantastic experience buying a car here. The guys were super helpful and went out of their way to make sure I found the right vehicle for my budget. They will work with credit issues and they went out of their way to make the car buying process easy. Super friendly and even recommended a great insurance agent who gave me a great (and cheaper) price for insurance than his competitors. I highly recommend!!!

Te
Review №17

I can’t say enough good things about New Start Auto. From our initial e-mail to driving off of the lot in our new to us car. Logan and everyone is amazing. They made this process painless. Going through bankruptcy is difficult/stressful enough as it is without having to acquire a car in the process. After another company treated us horribly, we weren’t sure what to expect here. We were blown away by their customer service! Thank you, Logan and team!

To
Review №18

OMG!!! What an awesome experience. The process is easy and painless. My salesperson Mike is amazing. One of the best salesmans ever. I love my Toyota Camry. If you are in the Market for a car contact New Start Auto and ask for Mike...Thank you Mike and New Start Auto for the wonderful experience.

To
Review №19

Logan was wonderful! Got me approve before I even step foot in the door. The process was so easy I almost didnt believe it was real. I would recommend this place to anyone

Ny
Review №20

Had a very good car buying experience! Wish I would have discovered New Start sooner, but it was right on time. My Chapter 7 bankruptcy was recently discharged and needed to purchase a vehicle asap. Other big name dealers told me they could finance me but in actuality they really couldnt. There were too many unnecessary credit inquiries.Isis (salesperson) worked diligently to get me financed for a vehicle. My experience was comfortable, professional and unpressured. The staff at New Start were knowledgeable and nothing but awesome. I have already recommended 2 friends to them.Thanks so much!! ☺

Ja
Review №21

These people are awesome! Me and my Husband both bought our cars here and they are awesome! They must have some secrete credit whisperer there because we got a really awesome deal there!

Jo
Review №22

Absolutely loved the service here!!! Especially Jenny! She listened to my concerns and to help get me in the right car! I highly recommend buying a car from here the staff are wonderful and professional! And they made the car buying process easy and fast!

Re
Review №23

This is a 5 STAR rating dealership that treats you like a customer wants to be treated. The staff is courteous and kind. Shawn is outstanding and went above and beyond to make sure i was a satisfied customer. I am truly blessed to be a part of the Newstart Auto family.Thanks Shawn and Justin !!!1Reggie :)

La
Review №24

I just recently purchased a 2014 Kia Optima from New Start Auto, and it was such a wonderful experience! My credit is on life support right now due to a recent bankruptcy filing, but Jenny at New Start was able to find a great car for me AND get me financed as well. The whole process was simple, uncomplicated, painless, and faster than I ever knew buying a car could be! Im so thankful for this new start in my new-to-me car! Thank you New Start Auto!

Ro
Review №25

This place is a joke.. they want to put you in a car they want.. Logan is unprofessional manger/salesman don’t recommend this place at all...

Ca
Review №26

New Start Auto is a blessing to anyone and everyone that goes there. It is an experience like no other car dealership youve ever been to. No long waits and you find put right then and there what you qualify for or not.

Er
Review №27

One word to describe this place is AMAZING. I had such a great experience! Shawn was amazing and very patient!. The entire staff was very helpful and caring! I definitely recommend this dealership!! Theank You New Start Auto!!

M
Review №28

Thanks for the car New Start Auto Texas! Thank you Isi for taking the time to share your expertise! Not only did you help us find the right car but you took the time to provide us details on each car we looked at. We were in need of a vehicle that was reliable and within our budget. You helped us buy the perfect vehicle for our family!

Ni
Review №29

This dealership is a 5 STAR dealership, they really do care about there customers 100%. My car sales men Shawn Gober treated me more than a customer but like if we were good friends for a very long time. I recommended my family members to him and he help them just as he helped me and my wife. The people that work at new start auto really hear you out, you tell them what kind of car your looking for any they go out and beyond to make sure you are a happy customer. I was so comfortable with car sales men, i ended up buying not one car but two. Thank you Shawn for all your help!

Ca
Review №30

Great friendly service! Our salesman Shawn did all he could for us to get us the best deal he could get. Thanks Shawn! I highly recommend this place to anyone who needs a car.

La
Review №31

I will recommend this place to anyone at anytime. These guys really help me out.... they went above and beyond to put me n a car. Thank yall so much. Specially my salesperson

Yu
Review №32

Santiago was a great salesman, went above and beyond to ensure i was approved for the car I wanted, I would definitely recommend him and New Start Auto.... Thanks Santiago👍😂

er
Review №33

The process was so easssssy and fast i was in and out in less then two hours and santiago was amazing in helping get me in the car i wanted with payments i could afford thank you soooooo much 😎

Sh
Review №34

Santiago was very nice and pleasant. Wasnt sure of what to expect but when I sat down and on his desk he has a wooden plaque that says Trust in the Lord Thank you Santiago for your help.

Qu
Review №35

I purchased 2 cars from New Start. I had a great car buying experience. My sales person Jenny is awesome. Very kind and knowledgeable.

Pa
Review №36

I do not know where to start! These are the most helpful people in sales that I have ever come in contact with. Not only did they help me get into a new beautiful car but they also helped me on a personal level. I was in the middle of a terrible chapter 13 bankruptcy and they offered help by referring me to an amazing law firm and refilling for Chapter 7. They really have the best interest at heart for the customer. Jenny Taylor is the most sincere person I have ever worked with and I couldnt have asked for a better sales person. If you want a great car and a great experience this is the place to be!!!

je
Review №37

Logan is a great guy! Havent totally purchase my vehicle, but something tells me this is a good fit to start my new financial journey! #filedchapter7

rl
Review №38

The salesman was rude. I didnt get approved and never got a call letting me know. I took the time and effort to apply and was brushed off completely. I went to 123 TX AUTO and got approved for a clean low mileage late model car that I am very happy with. I hope everyone steers clear of new start.

To
Review №39

This place is the best place to purchase a vehicle. No credit, poor credit they will work with you. Everyone at the dealership was friendly. First, I called spoke with ((Claudette) she was friendly and really represented New Start Auto. I highly recommend you go here first !!!!!

Kr
Review №40

This place makes the car buying experience a good feeling. Shawn Gober was my sales guy, he was helpful, pleasant, and worked hard to get me the best deal. GREAT people!!

Ba
Review №41

Ask for Mike Cascio! He is a 5 star salesman. Will take good care of you and make your buying experience worth your time!Thanks New Start Auto and to Mike!

Ca
Review №42

I really enjoyed this experience so far. I have had issues with credit for some time now and out of all my option to improve my credit I belive New Start Auto is the best. They looked at my credit gave me great deal on a great vehicle for my family and set me up with a lawyer to truly start my life over in a positve direction. I am sure the relationship I have with then now and the opportunity they are offering with benefit both me and New Start Auto. Shawn has been a great help to me. He walked me though all the step and what to expect as a consumer. He fought for me to get the best deal my circumstances allowed and he was truthful through the whole whole process I would recommend this company to everyone I know that needs to build their credit up. Thanks New Start Auto Texas!

Br
Review №43

They send you mail multiple times that says DEPARTMENT OF ASSEST ALLOCATION making it seam like its an official piece of mail and when you call and apply you dont get calls back, you get disrespected and toyed with and they run your credit multiple times. So I dont recommend this place. And fyi even if I didnt get approved, A call back would be respectable.

AR
Review №44

I worked personally with the district manager he was excellent got me the cari wanted with a cheaper note than I expected. I would recommend New Start

Fa
Review №45

Love this dealership because of the sale rep I worked with. Ask for Isi FiEFiA he is awesome. He works hard to get me approved for the SUV I wanted to start my new family. Love my new ride.

Ru
Review №46

Jenny is the best!!! I had horrible credit and she found a way to make it happen. She also still helps me out with any issues I have regarding the vehicle I financed. Definitely recommend this dealership to everyone.

Ja
Review №47

I just recently purchased a 2014 Toyota Camry from New Start Auto, I worked with Mr. Mike Cascio he has been very patient with me throughout this entire process. The other staff was friendly as well. I believe he did his best do get me a good deal on this vehicle. They had several other great options to choose from, so just know that you may have a hard time making a decision on your new vehicle :) ; it was a great feeling to know that I was not being rushed to make a decision (as I was with my previous purchase elsewhere). The down payment was reasonable, ALSO you get a referral fee if someone you sent there purchases a vehicle as well. I must say they addressed any concerns that I had, and I left there one happy customer!#On2MyNewStart

Je
Review №48

NEW START AUTO HAVE BEEN GREAT TO ME AND MY HUSBAND..I WOULD LIKE TO THANK YOU ALL FOR WORKING WIITH US AND I WOULD LIKE TO ESPECIALLY THANK SHAWN FOR CLOSING THE DEAL WE GOT A VERY DEPENDABLE CAR

La
Review №49

This place is amazing! All of the employees are very kind and productive.

Ro
Review №50

Have happy with the service we received. Shawn was very helpful and friendly.

je
Review №51

Me and my wife recently filed bankruptcy, and started received letters about financing a veh. We did not respond at first, but then we decided we need a veh, so I called Cory from new start auto. He was very easy to deal with and very professional to deal with, he asked what we were looking for, and then suggested a 2014 toyota camry with 43000 miles on it. I explained we had no money down. So he went to work on an approval, and we handled most of the financing over the phone or thru text and email. We then set up an appointment to get the car, and again we were skeptical. I have been in the car business for 18 years so i was sure that once we got there we were going to have to come up with a downpayment, it was never and issue. When we got there we were promptly greeted and treated with great respect, everything went smoothly, and we actually received a much better deal than we thought we were going to get. I would highly recommend them to anyone who needs a vehicle and wants a great deal, especially if you are coming out of a bankruptcy. I want to give a huge shout out tbe everyone who helped us, it was a awesome experience. A+++++++ all the way. Great customer service.

Of
Review №52

I love this place! Highly recommend them :) thanks Isi

Mi
Review №53

NewStartAuto Texas is a great place to get a car if you are worried about your credit. I was going through some financial issues and needed a dependable car. I was referred to NewStart Auto and upon arriving I was met by Shawn who went through the credit process with me. Guess what!!! I was approved within 30 minutes. Shawn and I were able to look at cars and choose what I wanted. I am now the owner of a 2011 Black Toyota Camry. If you are in need of a dependable car and worried about credit, just go to NewStartAuto and they will be happy to help you like they did with me. :)

Cl
Review №54

My experience at New Start Auto Texas was great with the help of my brother Isi Fiefia. Me and my family just moved to Texas and was in need a car asap. He helped me out with the best options we could afford, but also with getting a car that would fit my family. I am truly grateful for Isi and also to be apart of the New Start Auto Texas family. Thank You!

La
Review №55

Isi Fiefia is a very helpful and dedicated worker. He really helped me find a car that would best fit me and accommodate my needs. He definitely went the extra mile to help me and I really appreciate that! Thanks Isi!

Al
Review №56

Amazing service 🙌🏽

Ke
Review №57

I was looking for help getting a reliable vehicle for my family. I had looked and looked over the course of a year and hadnt found the one yet. Isi was my go to man! Even if I wasnt thinking at buying from his lot, I would still call him to check the VIN of a car I was thinking about. He could have told me he was too busy. Especially, because he stood nothing to gain if I didnt buy from him. However he always found time to give me an honest opinion and share with me what he could find about the car. Several times, I was able to dodge a bullet when I was being lied to by other dealerships about the condition on the vehicle. After looking for over a year (because Im so picky), Isi was able to find my family EXACTLY what wed been looking for. Style, budget, everything! If you are looking for a company that isnt going to jerk you around - do yourself a favor and visit Isi at New Start Auto. I promise you wont regret it. Thank you Isi for helping us out. You are the best in the business!

Xa
Review №58

New Start Auto is a true blessing. Thank you Shawn for getting me approved for a car.

Si
Review №59

Isi helped me find a family suv that fit our needs. Isi listened to what we needed and made us feel important and not just another sale. Thank you Isi for going over and beyond our expectations.

Lo
Review №60

I didnt have great credit when I was looking for a car but Im grateful for this company and especially Isi Fiefia who took the time too research my best options and gave me the car I wanted not a junk car for a junk credit lol but I got a great deal and was treated like I had the best credit in the world. My car is paid off so I will be using Isi Fiefia from now on to find me my new car. Thank u for always looking out.

Ma
Review №61

Isi Fiefia, takes all the pressure and stress out of buying a car, I would highly recommend him to anyone looking for a car . His help to us while buying our Durango was excellent ! I would have no reservations whatsoever about buying another vehicle from him in the future

Th
Review №62

Great vehicle🚗 selection .. No pressure sales… See Claudette For friendly help

Ch
Review №63

Sold a damaged vehicle. Was promised still had factory Warranty left. Dealership has informed me that there is no warranty.Wheel allignment was so bad that I nearly suffered a blow out as thread was coming out of tire.Very disappointed.

Ki
Review №64

Cars are not up too par for asking price. Even with bad credit. Urine smell no A/C.For $450.00 a month. No thanks I deal with my bankruptcy.

Da
Review №65

Good people. Good sales.

La
Review №66

Awesome place! Awesome people!

Sa
Review №67

They will help u get a new start.

Er
Review №68

Friendly staff

Information
5 Photos
68 Comments
4.6 Rating
  • Address:1000 N Central Expy, Richardson, TX 75080, United States
  • Site:https://newstartauto.com/
  • Phone:+1 972-235-2886
Categories
  • Car dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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