Theyre good in what they do they make sure your quote is correct they will call you if something else is wrong with your car to see if you would like for them to correct it I love Town Mazda Nort

I went in to Town North Mazda after receiving a call from Isiah with the intentions of purchasing a 2021 Mazda 6. I didnt qualify for that however, Isiah being as awesome as he is didnt just try to put me in anything. He made sure it was something I could afford and be proud of. I am head over heels in love with my 2014 Lexus IS 350! I cant leave out my boy Craig in financing this pair of guys together are outstanding! I will be purchasing another car from them. If youre looking for a good reliable affordable car go see Isiah and Craig they will take care of you just like they did me.

Great service trip. Trevor was very professional, was very knowledgeable, and had great customer service! Great job!

Always great, quick service!Love the video when the work is completed.

AC suddenly quit working on my 2019 CX-5 and they cant get me in for two weeks. Its hot out. Mazda of McKinney got me in next day.To owner response: I called on a Wednesday and they told me Monday was the earliest they could get me an appointment, not same day. Then they informed me about the A/C machine and told me two weeks.

Great service and communication, and seem quite trustworthy. Also very reasonable with services including what they dont charge

Weve had a good experience with this Mazda location so far. We look forward to the renovation being done.

Wow very nice experience thank

Love my new ride ❤️❤️❤️ they r the best & so is the Mazda CX5.... Love it

I appreciated the video sent to me during the service and updates on the cars condition.

Sammy was easy going and friendly as he helped me buy my CX-5. Financing was relaxed and painless. This dealership has an easy-going vibe that makes the car buying process smooth. Overall, great experience. Would definitely recommend!

Effecient, friendly service.

Great place to go for warranty repairs. Speedy, and they do good work. 4 stars only because they are expensive for non warranty work, but they do a good job on the work

It was ok.

Fast service. Have a decent waiting room, coffee provided. My agent Raylene was nice, but she wasnt in her best mood! They send you a video during your visit, checkin motor and breaks and stuff, which was sooooo cooool.

Will go the extra mile when needed!

Thank you Ms. Railynne Kendall for all your help!! You are the best!

Perry the tech is the dude to go to for alignments. He was really respectful, knowledgeable, and chill. Places need more people like him. He went over and beyond helping me with my alignment problem on my 2004 MSM I thanks Track Dog Racing for recommending him. Keep up the good work Perry!

Be very proactive around warranty inspections. You have to book weeks in advance which leads to a high likely hood of your warranty being voided if you miss the window. If the wait for a simple inspection is longer than a week one would think they would hire more staff to reduce the backlog. One would be wrong.

We have been coming to Town North Mazdas service department for years, and our service advisor/consultant is Viktor Bernal. Viktor is amazing on all levels of the spectrum from greeting, customer service, friendliness, respect, customer engagement, information, promised time frame. and more and more. Truly a professional and competent individual with ethics, manners, and integrity. I highly recommend and advise all my friends to come see Viktor for your Mazda Service Needs.

Friendly staff who remember names and faces. Upfront pricing if you know the right questions to ask.

Great service because great people!

This service location will nickel & dime you on everything including $100 fee to read the check engine light(usually free at other Mazda dealerships and even auto zone)They will also try to charge you if parts go out when under warranty and there are any cosmetic blemishes(e.g. scratches)I will stick to driving further to dealers where you aren’t charged for everything they can imagine

Quick and friendly

Never go here, worst service.

Nice cars.

Always receive great service

Terrible service.

Service done right