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The Star Auto Service
900 E Belt Line Rd, Richardson, TX 75081, United States
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The Star Auto Service
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be
Review №1

This company has helped maintain my two different cars for 6 years. Even would take me home while car repairs happened and returned me to the service center to pick up my car! Family values. Honest assessment. Good price. Quality service. Never a complaint re work done. Wonderful people. Thanks!!!!

Ra
Review №2

Great place for all your auto problems, quality service and dependable repairs at fair prices. Craig and Steve will do you right every time. Been a customer for 20 + years

La
Review №3

I have found my cars new mechanics. They fixed the mess that another mechanic made. Im going to go back get the air conditioning worked on. And theyre even going to do a little bit of body work for me. And all with a song in the voice and a smile on their face. See these guys trust these guys. I love these guys!!

FA
Review №4

The best place ever! I am glad I found this place for all my car needs. Megal, Norma and all the staff are very helpful. I dont feel like going anywhere else ever since I found this place. I am their regular customer and feel happy with their work.😊😊

De
Review №5

Star Auto Service has very nice and helpful people. I trust them to do good work on my car.

Ma
Review №6

I really enjoy it when an owner comes back makes several checks and then tells me nothing is needed so no charge. Hes done a few things for me since. Id highly recommend them.

Ed
Review №7

Replaced leaking front struts, all I can say great prices n great service. Car fixed on time and rides smooth.

Le
Review №8

I was referred to Miguel for a quote. I had several items I needed to be worked on for my car. Never followed up with me. Would not recommend a place that can’t even respond to simple inquiries.

r
Review №9

Its rare to find mechanics I can trust with my vehicle needs. I have found that the team at the star are approachable but really honest and dont try to up sell anything and simply recommend what they honestly believe is needed. They always let me know when I can put something off for later and let me know what needs to be done now. I fully trust them. I will continue to be a faithful customer to them.

se
Review №10

As a lady, its the best peace of mind I ever found! Mechanics think that they can just walk all over women with crazy rates and outrageous claims. Miguel (Angel) was very straight forward, telling me exactly what I needed, and his rates were very reasonable. Saved me hundreds of $$ not only from the dealership rates, but from other mechanics who prey on women! I highly recommend this place for anyone needing decent rates and honest information from mechanics. What a breath of fresh air! Thank you Angel!

Ja
Review №11

They pulled our car in right away and finished everything (OBD scanner, oil change, and rotation) in 30 minutes all while charging a great price! Great business!

Ra
Review №12

Done inspection here two times, very professional and fast .Definitely recommend.

Ji
Review №13

Steve and crew always take great care of me and my vehicle!!! Reliable, Honest and trustworthy !!!! Truly care about their customers. 👍🏼👍🏼👍🏼

Ma
Review №14

Best shop in DFW, the best thing is they are very honest, long years of mechanic experience provide with quick assessment and honestly says what is the problem, and they are quick to fix it.

Ju
Review №15

These guys are great. Very reasonable. Can do more than standard oil changes and inspections. 06.08.20 update: I continue to have incredible success with these guys. Super honest and reasonable. They have done things like change out the harmonic balancer on my old Toyota Highlander and keep her running like new. Way more skilled than the average shop or quick lube.

Na
Review №16

Great service, Honest feedback and recommendations, and excellent tire prices!

Jo
Review №17

They have done all of the repairs for all of our fleet trucks since Ive take over as Office Manager at Shower Doors of Dallas and they have done a great job. They are always honest and up front. We highly recommend them for repairs!

Br
Review №18

I’ve already left a review but just had a repair done today. We consistently come back to The Star. They’ve always been quick to diagnose and fix the issue. I always feel I’m getting a straightforward and honest answer. They’re transparent about pricing and it feels like a great value. It means the world to know you can get anything fixed by a mechanic you trust.

Bu
Review №19

Exceptional facility. Family owned. Father and son, very experienced and skilled. Really honest and helpful and fair costs. Will explain and offer suggestions of what may be needed now and what can be delayed and for how long. Good work correctly accomplished, cant be rushed. They have taken great care of my car and its 19 years old. I have been coming here for years. They offer Check Engine lite at -no charge-. Very fair and reasonable.

JO
Review №20

I had them do two inspections on my car. They were very fast, pleasant to work with. Highly recommended. In fact, I am going to have them repair another issue with my car.

Ro
Review №21

Ive been taking my car here since May of 2017. This past summer they tried to upsell me an air filter by telling me that it was missing. I declined it because it was strange since they were the last ones to touch the air filter since they were the last ones to do the oil change. I stopped by Auto Zone and discovered that the air filter was indeed there, so either they didnt do their jobs properly or they were trying to make a few extra easy bucks off of me. Either way, terrible.We all make mistakes, so I then I brought my car in for another oil change. After that, my brakes started to makes noises. Strange again, makes me wonder what they did to get me back to spend money on brakes now. So I let them take care of the problem, but they did some other work instead because the car is STILL making the same noise plus another noise. I brought the car to them and the younger man refused to fully test ride the car and didnt want to hear the noise. Very unprofessional. I gave them a chance to fix their mistake and they didnt. They wanted to charge me an additional $300+ to fix what they should have fixed to start with. Best decision I made was to refuse giving my money away. Wont be bringing my car here ever again.

Pa
Review №22

Great people!!

Lu
Review №23

Great quick and friendly service. I got my inspection done here and it was quick and easy. Called for an appointment and then showed up early and they let me in early. Its not a big or fancy place but it doesnt need to be. The girl at the counter and the mechanic were both friendly. Great experience and will definitely use this place in the future.

Ed
Review №24

Had an appointment, major fail, service not available. Then they wrote to me to explain my review. I did, no reply. So removing 1 star as it seems to be a trend there. I am happy others have not had my problem.

Ka
Review №25

Recommend this business! They are very professional and respectful to their customers. I will use them again!

Ri
Review №26

Was able to make an appointment to get my state inspection done. The staff member I interacted with was extremely nice and even suggested a tax office to go to (which saved me a ton of time today). They did my state inspection quickly and they were very accommodating. Would definitely recommend this place to others and would use them again for future vehicle needs!

De
Review №27

Trust this place to tell me the truth about my vehicle. They are not cheap, but not too expensive, and they are reliable. They will tell you what they find and what you can wait to have done and what is more urgent. Only place I would trust to take my car. As a single woman I have been ripped off at other places. A friend of mine that used to work on cars recommended them.

Ru
Review №28

I have used Star Automotive numerous times and I have found them to be knowledgeable and honest. They are very proactive in giving you any options available along with their opinion of what they feel would be the best route to take in especially any major repairs. I highly recommend them as knowledgeable and honest.

St
Review №29

Had a great experience with them fixing my wifes Mazda. Full engine swap. Took them a few days extra but they did a great job.

St
Review №30

I was lucky enough to be referred to Star Auto by a co-worker about 6 years ago. I have been bringing my vehicles here ever since. Its rare to find such a blend of honesty, integrity and knowledge all under one roof.Great work at fair prices. Theyre here to help and advise you when you need them and always tell it like it is.

De
Review №31

This was my first time at this shop and dealt with many in years past.

Er
Review №32

A lengthy comment is not necessary. At the Star Auto Service, they are fair, honest, trustworthy, highly professional and excellent at their craft. Besides all that, they are really nice guys! I have been a customer for many years and they have never disappointed me. I highly recommend them to all my friends.

Ca
Review №33

Finding a mechanic that you can trust to do the work right and charge you for the work completed and not extras... is not an easy task. But....THIS is the shop for you! I have been going to The Star Auto for about 5 years and have walked away with complete satisfaction that my car was taken care of without breaking my wallet. I have always been advised of the cars problems and costs before work began. And when big ticket items needed repair, Steve would come up with alternate ways to fixing the problem for less. I totally trust these guys with my car!Their Customer service is just as awesome. They have a complimentary Drop off/ Pick up service for times that I had to leave my car and were very flexible to accommodate my late work schedule.When you find a great Hairdresser- you never leave her. Its no different when you find a great Mechanic- You never leave him!

J'
Review №34

I just pulled up there to the shop just for a simple tire check. Absolutely no one acknowledged me so I left. Will never go back.

An
Review №35

Star Auto has an amazing staff and does honest work at a great price. We have taken several of our cars their and had not complaints. Will recommend to anyone that needs an honest mechanic. They also have a Honda specialist on staff which was huge for our family cars.

Ch
Review №36

I have been taking my vehicles here for over 10 years. Miguel and his crew always do a great job. Very fair and very honest. What more are you looking for in a mechanic? I totally recommend them 100%

Ja
Review №37

Always great customer service! The team provides quality and high nest service in a timely manner.

El
Review №38

The service is excellent and Im happy I found good auto mechanics

Wi
Review №39

Great experience. Real straight shooters here. Good prices. Will be recommending that the other 7 vehicles in my work fleet come here.

Ta
Review №40

Got me in last minute. Genuinely kind people. Fast. Very affordable. I wish I lived on this side of town, so I could have both vehicles serviced here on a regular. Definitely recommend!

Ar
Review №41

Had replaced my AC condenser, took it to get recharged. They were the best priced in the area, recharged it, tested it for leaks, and they used dye in the freon. Was told if for some reason I had an issue, to bring it back so they can leak check for free. Good customer service.

Br
Review №42

They are honest and efficient, with a friendly atmosphere. They take great care of me and my car. I will come back.

Ch
Review №43

Best reasonable price. Will go there again, best price for oil change so far.Only negative, Cant change your own oil after they screw everything on tight.

Sa
Review №44

Cannot recommend these guys high enough. Great work and honest about what work is needed.

St
Review №45

The family run shop has been a great experience. They really went over the top to provide customer service. We had a incident and they were able to help with the situation.

Co
Review №46

Had my engine replaced, first one they put in was bad.. in the end They had to replace my engine 3 times in 18 months. And gave me the attitude that i wasnt giving them a chance to fix the problem. 3 engines in 18 months.. id say thats plenty of chances.

Ka
Review №47

They do excellent work at a good price & couldnt be nicer to deal with!

Ma
Review №48

There AMAZING people, very nice and friendly very good customer service they help you and answer any questions you have . I fixed my truck, my truck had a lot of issues now is been a month that is running like NEW. I really truly recommend to bring you car,truck,van any kind of car to The Star Auto (Napa) Mr. Miguel DOES a VERY GOOD JOB...

Sh
Review №49

The Star Auto Service has always done a great job for me whether it be routine maintenance or repairs. Customer service is top notch!

Tr
Review №50

Did car inspection 20 minutes before closing time. Very happy with the service I received

Gu
Review №51

Very good and honest folks.

Gr
Review №52

I have used Star Auto multiple times now and they havent failed me yet. Great and friendly communication. Highly recommend.

Bl
Review №53

My family and many friends have been going to Craig and Steve for nearly 20 yrs. The quality of their work is always high and they never recommend anything unnecessary. My only nitpick is they wont install parts a customer provides. They have to be from their sources so they can warrantee the parts and labor. Not an issue for most customers. They are always happy to take the time to explain the job and anwser all questions.

Da
Review №54

I found the guys at Star Auto Service to be very knowledgeable and their service to be reliable. I use them to service and repair issues with our trucks (which range in year from 2005 to 2013).

Da
Review №55

Ive had them do oil changes and emissions inspections, and theyve always been quick and courteous.

Pa
Review №56

This is a small family business that really gets you the best quality work at a fair price. Really trust these guys with our cars!

Jo
Review №57

Heres shove my $25.50 up your... review, failing my inspection for tint that Ive had on my car for the past 6 passed state inspections. Went elsewhere, passed again with no issues.

St
Review №58

Reliable and honest, what more can you ask for.

Su
Review №59

Good mechanics! They dont beat you!

Am
Review №60

I have only come for my state inspections so fad, but they have always been efficient and kind. :)

Ti
Review №61

I went here for an auto inspection which failed, they told me that I can return for a re inspection at no charge. When was ready I called back & asked for a re inspection they asked me to come in. I drove 35mins to get there to find out that I had to pay again because my re inspection had expired. It would have been nice to be know that I would have to pay again before driving 35mins. My inspection needed a green sheet which could not have been done at the time, they went ahead and charged me for it & asked me to come back with the proper paperwork instead of getting payment once it was done. Desperate if you ask me, it was only $1 extra so I didnt care but it showed me how desperate this place was & would not trust them for an honest opinion when it comes to my car. I felt like I would be upsold if I brought my car back for other services.

M
Review №62

Always friendly and respectful! I love this place!

Ol
Review №63

At first..you will drive up and think WTH...its a old gas station converted to a shop....1st time here and will say was impressed. the owner cares about his customers and the quality or work done. He doesnt seem like the type that is there to rip you off. well he didnt me... i have a guy like this in arlington that ive used for over 20 yrs. Glad to know i have someone like this near my office now.

Gu
Review №64

Reasonable and timely.

Pa
Review №65

Excellent service fast friendly highly recommend to use their service. This is the only shop I will use.

Jo
Review №66

Great work, cheap price!

Ji
Review №67

Knowledgable, kind, and reasonable. Thanks for the good service.

So
Review №68

Very helpful! Descent price.

Ta
Review №69

Craig & Corey are super nice and very helpful.

Se
Review №70

Honest mechanics and reasonable rates.

Da
Review №71

Once again Star Auto Service provided 5 star service!

Ky
Review №72

I couldnt find the place. Drove around and then left

Ma
Review №73

EXCELLENT, RELIABLE AND PROMPT SERVICE

Yu
Review №74

Very well service.

Mi
Review №75

Called and scheduled an appointment for an inspection the same day. I was in and out in 20 min. Couldnt ask for a better experience. My inspection cost $25.50 (2006 Ford Taurus)

Ed
Review №76

👎👎👎👎👎

Information
21 Photos
76 Comments
4.6 Rating
  • Address:900 E Belt Line Rd, Richardson, TX 75081, United States
  • Site:http://thestarautoservice.com/
  • Phone:+1 972-829-0842
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Vehicle inspection
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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