Did oil change 9/17 and they didn’t fasten the “under car engine plate” well so it fell and scratch the ground while I driving back to Houston. Called Lute Riley and they told me to go Honda dealer here at Houston. But they never notified Houston dealer so I couldn’t get the part unless I paid for it. I have tried to contact service department at Lute Riley for dozen times in the last month. And never get any call back! I am now still driving my “without” under car engine plate car on the road.Update: Lute Riley fixed the problem after I had chance driving back to Dallas. The manager, Adam, gave me a maintenance set and a tumbler. Hope they can improve the process to make no mistake so that both Lute Riley and customers can save time and money,

My beautiful brand new vehicle was hit by an apparently colorblind driver and Alex with Lute Riley Honda Collision went above and beyond to restore my baby back to perfection. He called and provided updates, ensured I felt comfortable with it in their hands, and even threw some gas in it before I drove off reunited with car. A little accent that I loved was a gift of the old steering wheel airbag left in my trunk. I’m not sure what they pay these people but it should be a lot more, and while god could not save the next person that hits me, I’ll be back there if another tragedy strikes. 10/10.

First of all, its very rare for me to do a Google review! But I needed to give a shout out to my salesperson Jarrett Hamilton, Youness in finance & the rest of this team to keep up the great work because they were amazing! I was greeted by a staff member that I hadnt seen since before covid, he recognized my name, came to shake my hand and welcome to me back to the dealership. That made me feel so special! This is the type of dealership that makes you drive an hour to give your business to! I would love for everyone to experience the genuine red carpet treatment that this dealership provided to me. This team works hard to let you know that you are a valued customer here! Way to go Lute Riley Honda!

Absolutely amazing. Will Ramos helped me so much, not just in starting my lease, but all the way until I paid it off! Will Ramos is so professional, kind and genuine, and he will truly go the extra mile to help the customer. My car has been wonderful, and every service Ive received at Lute Riley has been great. Highly recommend this location, and Will Ramos!!!

Great service! Some sort of creature chewed up the wiring of my 2020 Civic. Lute Riley was very helpful and quick, along with Hondas roadside assistance, in getting it towed to the dealership and repaired. Omri and Adam were especially helpful and kept me informed every step of the way.

Lute Riley Honda managed the collision in a very professional manner by handling all insurance matters and inquiries. Vehicle delivered in excellent “Lute new” conditions after accident and agreed timeline.I would highly recommended Lute Riley Honda for your vehicle needs.

Stephen Harris was the BEST car salesman I have ever encountered!! He made sure I did not leave the lot until I was in a car that I love! He was very knowledgeable and patient! The other staff was very friendly and helpful! I would 10/10 recommend this car dealership and Especially Stephen Harris!!! I am 1000% satisfied with my experience!

Lute Riley really came through! They were able to diagnose 2 tricky problems from a pilot, I purchased elsewhere. They worked diligently and made the process so easy for us. I am thankful for Melissa, Adam and team for getting us in and out, and taking the time to listen to my concerns! We will most definitely be visiting them again and again.

Horrible experience. They were all nice until I bought the car! It has been 2 years now and lute Riley hasn’t returned my $80. I wrote several emails/ called/ also went in person when I was visiting Dallas but they would always prolong.If $80 makes them any richer, they are free to keep the change but thank you for spoiling my experience!

I called the service dept this morning asking about the process of having a key fob reprogrammed. I was told it could be done today and would take about an hour.I was at the dealership within 30 minutes of my call. I was greeted promptly in the service bay; after explaining what I was there for, the gentleman said hed have to get someone else to help me.It took about 5 minutes before Melissa Johnson, Service Advisor, came to talk with me as shed been assisting another vehicle ahead of me. Once we started talking, she shared specific details with me - cost ($160) and timeframe (2 hrs). I knew I was in good hands with her.Melissa came to get me in the waiting room after 1 hr and 20 minutes, stating my car was ready. I appreciated the time she took to tell me what theyd done to the current fob and what to do if I located the missing fob. She told me theyd washed my car and checked it over, stating it was in great condition. She also said shed applied a 10% discount to my bill.Overall, I was treated extremely well by Melissa and felt she had my best interest in mind.

I brought my car in for an oil change- the A1 service my car told me I needed - and was greeted with attentive staff and fast service. They did take a bit longer than estimated but it was because they found a nail in my tire and then patched it for FREE! In that extra step, they forgot to wash my car but a gentleman who I wish I had asked his name said to give him 5 minutes and he would be right back with a clean car. He really made my experience - he was willing to go the extra mile. Thank you!!!!

I showed up at noon on a Saturday and the service team had my check engine issue resolved by the end of the afternoon without having to get the headache and missed work involved with a rental car.I dont know my service tech at express name, but he was awesome at keeping me informed and expediting my situation.

The people who work here are so friendly and worked hard to get me exactly what I wanted! They also give very honest answers to any questions you may have, which I always appreciate. I would highly recommend this dealership!

I enjoyed working with Ke Chen and Youness! They made me feel at ease as a first time buyer. Very happy with my choice of dealership!

Michael was a wonderful representation of the dealership..very accommodating and thorough!I will definitely be taking my business back there after my experience with him…… as I have owned Hondas for over 40 years and need a home base to feel comfortable in.

A live human being answers the phone and does not blindly transfer you around from department to department. The techs take time to show and explain your issues, even if it is as simple as changing a light bulb!! The service manager is down to earth and leads his team by example. Very positive experience overall.

I always have a great experience coming to Lute Riley. Phillip in the service department went way out of his way to make sure I was satisfied.

The manager at this dealership had tried to reach out to me couple of times after i posted my first comment. Today after talking to him I sensed he genuinely felt sorry for the experience i had at their dealership, so bumping the review to 3 star. Also he offered an incentive to make up for my bad experience at their dealership!!

I had a flat tire. Couldnt find the wheel lock key. Adam drove all the way from the dealership to my home to bring me the key. Then he proceeded to take the tire off for me and take it back to the dealership. This is way above standard practice. I really appreciate it. Thank you Adam and Michael!

Very pleased with my experience at this dealership. Had a brake light blow out for my 2012 accord and drove into the service reception garage. Was immediately met by Adam Presser, who was very professional, friendly, and experienced. I was in and out within 5 minutes. Despite the basic nature of the task, Adam took time out to assist me and even replaced the bulb free of charge. I would highly recommend Adam for service recommendations and assistance!

Honda Express Service is great concept. Just go in and get my battery replaced without all that upsell/cross selling. I was given a price up front and just got what I came for taken care of. Service agent was very friendly. Overall great experience with Honda Express Service.

Excellent service! Phillip and they team did a great job getting my car fixed up correctly. They didnt try to get me to fix random things/upsell me like so many repair shops try to do. Great stuff!

The best experience ever!! Purchased new. Salesperson, Tommy, was awesome. Finance manager Danielle, the best ever. My sister abd I were out in just under 3 hours. The staff was wonderful. AWESOME!!

Service is always wonderful- the only problem I have had is that they didn’t secure my engine cover under my car after an oil change they performed. The only reason I’m really leaving a review is because the cover came undone in the middle of work travel preventing me from continuing safe work while driving. All I ask is that the future mechanics doing this work double check that everything is replaced securely so that this doesn’t happen again. Thank you guys

I drive out of my way to come to lute Riley Honda for vehicle service...mostly for my oil changes. They are always so professional and as efficient as possible. Each and every time I come they are always extremely busy, but always have the best appreciative attitude Ive seen in the industry

I went in to do a pre purchase diagnosis to see if I was buying a good vehicle. The service guys were very thorough in explaining everything to me and what I should expect. I appreciate the honesty, thequick service and the communication with me. He definitely kept me in the loop and answered all my questions quickly.

I went to this dealership to buy a used car. I was blown away with their straight forward business process and procedures. No bait and switch on line prices. They had standard document fees and they really care about not selling cars that have major issues. I have visited over 15 car dealers in the last 2 months and the two HONDA dealers ( this being one of them) was the most honest to deal with. Sales person was Amad and was a very professional. Dont waste your time going anywhere else!

As always, over delivered. Beyond my expectations. This dealership is amazing. I have done all my business with them since 2003 and would never think of going anywhere else. Every one here is awesome. I especially want to thank Thanh, Harrison, and Phillip Watson. All of these people treat me like family. Years ago, I hated going to a car dealership but then, in 2003, I met these people at Lute Riley, and they have totally made it a pleasure to come see them. It’s not a dealership, it’s my family.

Michael Mason was super nice and knowledgeable! He took great care of me. I left my car with the dealership after dropping it off to get some work done. He kept me updated through text but also called me to talk me through the maintenance details of my car. Great experience!

It’s always a pleasant visit when I am at the Honda dealership. They hear the problem and get it done! They call you with what the mechanic indicates needs to be done. I give them the OK, and once the repairs are done, they are done correctly. The professionalism is so good it is always a pleasant experience knowing you will your car in great running shape.

We have used Lute Riley for years. It is absolutely the best Honda service in the area! They are very nice, knowledgeable, and also, considerate of my time. When I ask how long, they are honest about it. Yes, lately, it has been busy there, but good service takes a minute or two. I will always wait on them. I trust them and that is important to me!

TD (Service Advisor) is amazing. He is someone I can trust to all maintenance & Service of not only my car but all other honda cars (3) of my family. The recent service (Break Maintenance) was great, no complain of whatsoever... Thanks again TD.

I took my 2009 Honda Accord to Lute Riley Honda, for an inspection. The mechanics were friendly and fixed a couple of minor issues I had with my car. But it will get pretty costly, for me to get the car repair needed; at some point in the future. A few thousand dollars. But I plan to get the repair done, and Ill see how much of a positive difference it makes. Lute Riley Honda seems to do good and honest business, from my experience so far.

I went for an oil change today and I really appreciate the efficiency and great customer service.

The service was great - everyone was courteous and kind. My vehicle was completed a timely fashion. They even washed my car and cleaned the inside! Great . Job!

I took my car in just before closing on Friday night, they found it needed gentle maintains on it. They had it ready for me on Saturday. They did a great job.

I love Lute Riley Honda! Drove from Plano to Richardson just to get my car serviced because the staff there is awesome. They helped me when my first Honda Fit got totaled and when a protective plate under my car was accidentally not tightened properly from a different company. Tim ‘TD’ is amazing!!! He’s friendly, efficient, communicative, and makes you feel top priority even when there are multiple customers. He even threw in a free car wash for me and helped set up a free rental while I had a recall that took longer than I thought to get fixed. I love being their customer because they care about me, my safety, and keeping my car in great shape.

Had some issues with on board GPS, passenger mirror adjustment function, and desire to price getting a lock for the tailgate installed. When I called I could tell the service receptionist was nice but I could tell she was quite busy and likely newer and learning the job. She took my information and scheduled the appointment.When I got to the appointment I reviewed the items I had made the appointment to resolve. When I came to pickup the truck, I noticed the repair of the passenger mirror was not noted and realized I had forgotten to mention it to my Service Advisor, Kyle. Kyle checked the mirror assembly to see if it was a simple fix, but it was not. It would take another visit. I decided to come back in 2 days and have the mirror fixed and the tailgate lock installed.I brought it back but Kyle had to inform me they delivered the wrong mirror replacement. I elected to have them keep the vehicle overnight with Kyles expectation the part would be delivered in time to complete the installation the next day.I got a text from Kyle that next morning telling me the vehicle was ready. Everything was done and in working order. While it took longer than initially expected, Lute Riley Honda did their best to assure the repairs were done as promptly as possible.

Fast and kind friendly service, I would highly recommend their service dept.

I was very anxious about having my 2020 FIT repaired at the Collision Center; car “relatively new” and really did not want to deal w the “after math” of the collision repairs being sub-par. I worked with Jay and he was very, extremely helpful and patient from day 1. Kept me updated about the repair process and timeline. Even after picking up my FIT he continue working w me to address very MINOR things that needed to be re-adjusted even 2-3 weeks after picking up my car. I would 150% recommend Lute Riley Collision Center for any repairs.

No one wants to read a long review so I’ll get to the point:- If you’re looking for a Honda, Lute Riley Honda has great deals and is more competitive than other dealerships.- Ask for Chuck Papari, he’s better than any regular car salesperson, and works for you and not against you.- Finding and purchasing a car here was the most seamless car buying experience I’ve ever done.

I have been doing business at Lute Riley for years, which says a lot!! They are great! Ryan Ayo, my Service Advisor, was Wonderful! He stayed in contact w/ me & saw that everything was being taken of. He is very knowledgeable, Professional & Persinable. The business office was wonderful too...both women were very helpful, friendly & caring! I cannot say enough to say: Thank You!!

Thankful that we did business here. What an awesome team that was so friendly and accommodating. A huge shout out to Kenny, Omar and Amin; you gentlemen made the stress of car buying very easy for both me and my husband. Highly recommend!!

I was in dire need of a tire, I made arrangements at John Eagle but once I arrived the sales person told me he only had three and then begun to get a bit rude. I got me keys and strolled around for other Honda dealers, I called Lute Riley & spoke to a gentleman name A.J. I believe. He stated they had 6 in stock and informed me that hed have them waiting on me & to pull up to the Express service. I had no idea that many cars would be 16 cars in the Express service are waiting for repairs. I almost left but I needed a tire, they came & got my information rapidly & Mr. Logan did his thing. Now I had to wait some time because he also informed me that I may need an alignment when purchasing new tires which I was going to get anyway. Mr. Logan informed me step by step about my car, I went & slept, Mr. Logan told me my car was ready. When I saw my car it looked like it was out there for sale thats how awesome of a job the guys who washed my car did. They took care of me and now it was time to pay the tab which was the first time I was pleased to pay for services for that amount in doing so I asked if they offered military discount & they did. I was in rush hour traffic but it didnt feel like it thanks to the services rendered by the staff of Lute Riley, they are the best! Again thank you for making my day. Honda please get some AC out there for Logan and his team, they deserve it as well as cold water. Their slept on, they are the best.🙂👍🏽👌🏽

Our second Pilot we purchased from Lute Riley Honda. Initial contact was made with Alan Cooper and was handled professionally through Ramos than sale was completed by George. Wonderful care and family atmosphere. Thank you again!

We went to Luke Riley Honda in Richardson. Logan assisted in getting a oil and filter change. He let us know up front there was only one technician and there may be a little longer wait time than normal. We arrived at 6pm and was out by 7:10pm. He was super nice and professional. He was very accommodating and overall we enjoyed the experience.

Ryan was my service advisor. He listen and took excellent care of my vehicle. The ones in the service department and those inside in the customer area for new car sales were great too. I was reading and the only one in that area and they let the TV stay off for me, it was greatly appreciated:)

Owen was super helpful with me and taking care of my baby car. It needed quite a bit of work done, and he helped me keep costs low and communicated with me throughout the process. A+ and will always get service at Lute Riley.

We were treated very well at this dealership. Everyone was really nice and helpful without being pushy. We would recommend this dealership to anyone.

Melissa Johnson has been my service advisor for the last 12 years since I moved in the area. I have confidence in her assessment of the status of my 2007 Honda Fit Sport with 300k miles; which has been given the all clear to drive on a three month 10,000 mile plus trip across the US and Canada. I have confidence in Melissa‘s assessment as to what needs to be done now and not done at this time.

I was not looking forward to going car shopping when my old car died. Despite my reservations, my experience at Lute Riley was great! I had a great salesman (Clement) who helped me make a decision without feeling pressured. The entire staff was friendly as we went through the process. I definitely recommend LRH for anyone looking!

I appreciate the Service Departments knowledge and Customer Service. My Service Advisor, Omri, is awesome. I trust him and Lute Riley to advise me on how to keep my car running great. I am a loyal customer.

I want to start off by highly recommending this Lute Riley Honda dealership. From the experience on the phone booking a appointment all the way until I got in the show room, all of their staff were top notch professional. My salesman Ahmad is the best in the business. He was professional and made the car buying experience a pleasant experience. He truly is the best in the business. The price that we spoke about on the phone was the price they sold to me with no hidden fees or anything. We will buy from them again!! I purchased the Honda pilot and I can’t say enough positive things about it. This is the best 3 row SUV dollar for dollar on the market. Love all the features and especially all the safety features. They even delivered my new pilot to our home the next day. They are a class act dealership!

I took my Honda to Lute Riley Honda for oil change as I bought my car there 5 years ago. I always return there for any service. Everyone is friendly and professional. My car was ready in a short time. I highly recommend this dealership.

Today was my worst experience at Lute Riley. I made an appointment for oil change at 10:00 AM. I showed up 20 minutes earlier then was told to wait in line at Express Service. So what is a point of appointment? If I knew appointment doesn’t apply to oil change, I would have be there earlier in the morning. Waited in line for more than 30 minutes and kept by passing by customers arrived much later than me. Another 15 minutes later, I finally get attended. Show the service rep my electronic coupon. 2 hours later my vehicle oil change was complete and packed at the waiting area. 15 minutes later approached the cashier and asked if she could check me out. Well, she can’t because she doesn’t have the invoice. I waited for another 10 minutes and asked her to help to expedite my check out and she did. 5 minutes later, the service rep brought the invoice and asked me to sign. I noticed the price did not have the coupon applied. I spoke to him about it and he said “you should have showed it to me earlier. I told him I did but he denied about it. If there is video recorded, I am willing to reward him $100 if I didn’t. If I did then all he needs to do is admitting that he was wrong. Overall, I wasted 3 and 1/2 hours just because I wanted to use the discount coupon. I will definitely not going to do that again in the future. I hope future customers don’t have to have the same experience. Good luck to all.

My visit was great! I got a flat early Tuesday morning and i was at the dealership after work and everyone who assisted me had great customer service! It went smooth and fast.

The body shop was great. They repair other models beside Hondas. My Buick looks fantastic. Everyone was super friendly, the car was done when promised, and the body work repair looks brand new.

Ive always been updated timely and treated well here, from car purchase to each service visit. Also a thank you to Kyle Cannela most recently for handling my service appointment today. He was very professional and contributed to the positive experience I had there.

Purchased a Honda Accord touring hybrid on Saturday and it was by far the easiest car I have and will ever buy. We came from Honda McKinney and overall had a better experience at Lute Riley. The deals were better and salesman Thanh was very personable, cared about our day, getting us in and out quickly, and most importantly our experience. The next time I want a new car, I will definitely visit Lute Riley and Thanh again. I had prior commitments and wasn’t planning on buying Saturday, but everyone sped up the process for me and we were in and out within 2 hours. Can’t praise this dealership enough! If you’re thinking about buying a new car, go with the family owned dealerships.

Lute Riley Honda provided me with the best customer service especially Valtar Odom. He went above and beyond to gives us such excellent service. I will always trust this gentlemen because he helped my daughter out when we could not be there. He keep us informed and even called to let us know what the status was after the work was completed. Thank you Valtar for taking such care of us and for caring. We are very grateful for his help and knowledgeable expertise in cars. I will always bring the car here for repairs and service. Thanks for giving us a great experience with the Service Department. These people make a difference and will help in any way.

I always have my mini van (aka “mommy’s car) Honda Odyssey to get maintain service. The technicians/staffs are polite and professional. Very satisfied with their excellent service. Highly recommend.

Always a great place. Lute Riley goes extra mile to take care of repairs or maintenance. Service Agent was professional and super to work with-The shuttle drivers were so nice and shuttles were clean. Dropped and picked me up from home. A+

Went for airbag recall and everyone I dealt with was really nice. Especially Jon Moran! Super helpful and personable!

Great service. Friendly and quick service. Explained everything, never felt rushed and washed my car!

Lute Riley service is always great. My car was due for one of the more major services, though, and I couldn’t get hold of anyone to find out if it was Express or by appointment in the big service center. I tried by phone but no answer. Tried the Chat & they said someone would call or email but they didn’t. I finally just drove up to Express & hoped for the best. The only option seems to be Make Your Appointment, but no one to answer a question before you do that.

Amazing Alex helped me out every step of the way wouldnt go anywhere else. Everyone is really nice and go above and beyond. They even detailed my car. I wouldnt go anywhere else

I loved everything they did for me was kind of Long but when the moment comes you just cant not get happy, you forget everything because the wait was worth it. Appreciate my man Javed very helpful and gave me great advise while waiting and what to do when it comes to my car and to built my credit, just wanna say thank you for making my dream true. 💘

I had repair and maintenance work completed on my 2018 Accord at Lute Riley Honda of Richardson. I am very pleased with the results of the work. I talked to four different members of the staff and they were all friendly and helpful. Kyle Owen is the mechanic that did the work on my car. He was very knowledgeable in answering my questions. I have been using another Honda Cars location and this location definitely was a better experience for me. I will be using this location for all of my car needs.

Michael greeted me and helped me so much he was super polite and really helpful.The pricing is very reasonable and I would recommend this place to anyone

Danielle the fabulous finance lady, Adam the awesome salesman, the radiant receptionist young lady and 2 of your other employees (1 was a mechanic and the other was a salesman. Both I will recognize in the future) went above and beyond to help me even after hours!!! I recommend this dealership over ANY in North Texas especially the McKinney store where my nightmare began but now my sleep will be SWEET thanks to your awesome crew! I will definitely send more people there!

I purchased an used car from this dealership. There were some issues with the sales process, but with the prompt intervention from Alan Cooper (General Manager) and Will Ramos (General Sales Manager) those issues were sorted out quickly. The whole team was very responsive to my concerns and they went above and beyond to make sure that all my concerns were addressed. I am fine with having process issues, and what matters most to me is how the management gets involved to make things right. In that aspect, they did an exceptional job. I would certainly recommend this dealership to others.

Service Associate Tim D was AWESOME! Absolutely made the experience for me, especially since I was not looking forward to taking moms car in for a recall and inspection. He was courteous, prompt and knowledgeable. Makes me want to make my next car a Honda but only if I’m sure Tim D will be there to help with any service needs. Thanks Tim - and Lute Riley Honda!

I’ve purchased from and taken my cars to Lute Riley for service for twenty years. By far, the service exceeds other Honda dealerships and even luxury dealerships in the area. Most recently, Valter went above and beyond to make sure a need with my current Honda was handled perfectly. Can’t recommend Lute Riley highly enough!

The service was Great. I Especially like that they had a shuttle service. I live in Carrollton. So i was shuttled home and than picked when my car was finished. Service assistant was Great. And the counter service person was Great also. My shuttle driver was very informative and full of good storys. I originally had my service date for 6/24/2021 . But Lute Riley was able to get me in 3 days earlier. Thanks. And Id recommend them to anyone. Paul

Dealerships like Lute Riley must not feel the need to be competitive. And they wont have to worry about me buying another car from them either. The place looks like it needs to be cleaned with a giant alcohol rinse. I bought a new vehicle. It took 4 hours and 31 minutes of waiting in their disgusting lobby area just to sign the papers for it. Nobody offered me something to drink, where the restrooms might be if they have any, where the service department is, where the parts department is, a tour of the place, or anything else. Miserable service by an obviously miserable car dealership. And somebody turn on the air conditioning? Or is rude sauna service extra as well, when I show back up there to pick up the new vehicle they have had all day that still isnt ready to go, so ill have to bring it back when I can?????? Pathetic.

Purchased a Honda Accord in 2018 and again in 2021. Great people and and I paid a reasonable price for the car both times. If I purchase a Honda in the future this dealership will be my first stop.

Pulled in to service center, needing oil change among other things… assuming I would need a brake job. But turns out they were honest with me and told me I didn’t need any brake service today. Ended up just getting tire rotation, oil change (fully synthetic), new air filters and even found out why my key fob wasn’t making the beep sound, even though it was locking the doors all for less than $80.00. It took about 4- 4 1/2 hours to complete, they kept in contact. Pretty professional. This is where I go to get my Honda serviced

Horrible experience! Go elsewhere. I bought a new car here, have had service done here and even some body repair but the service today was so awful that I wont be back. My Accord with barely 60,000 miles on it wouldnt start today. Yet, I have power. In fact, I cant get the power to turn off. Even worse, I cant even lock the doors. So, Im stranded and the car wont lock and when I finally do get back to it the battery will be dead! I tried multiple times to call the service department, spending 2 hours of my day redialing because my call kept getting disconnected and there isnt an option to leave a message. This place stinks!

Went in to do A1 service and replace my battery. The technician got me in and out very quickly

The service was excellent and the waiting time less than expected which was very welcoming! I did have to show up and be lucky enough to be taken in by one of the service advisors within 10 minutes of my arrival.Prior to that, I wasn’t even able to get my free oil change when I purchased the vehicle last year because even with an appointment, the wait was about two hours. I went back twice to try to have the oil changed and finally gave up. They did take care of that during my last visit without any questions so I was very pleased. Something they do need to work on is answering the phone, I was never able to get through the service department either dialing directly or via the receptionist who put me on hold and said was handling 600 calls, something I did not witness this morning when I was there.

Saturday’s are very busy even with an appointment. Appointment times do not mean that is when your car is going to be looked at! But Jeremy was the nicest employee, would recommend having him as your advisor!

They replaced all of my window tints for free! Only the back windshield was bubbled up but they redid ALL of my windows as well. And they cleaned the inside and outside of my car. Plus they did my car inspection for $25.50. What a great experience!!!

I have reached out to the dealership on 4 occasions over a weeks time. Three times through their website and once through the CARFAX app, asking for more details and actual photos of a vehicle. The photo they post on their site is just a stock photo. No one has reached out to me or even tried to contact me. This dealership has poor customer relations. Must be nice to make enough money that it doesn’t matter if you reach out to a customer or not for business.

From the moment I first spoke to Alex I felt like my car would be in great hands! This was my first accident and hopefully my last and I didn’t know what the process would be like but Alex explained everything with great detail and kept me in the loop like the repairs took place! I would recommend this place to absolutely everyone! My car looks brand new! Thank you Alex!!

Lute Riley Honda service department went above and beyond. Very knowledgeable and friendly. Did a few things they didn’t have too. Highly recommend. Bought my car there as well.

Thanh Do and Harrison were very helpful and patient with me while I contemplated my purchase. Very happy with my experience!

I talked to a lady either Morgan or Mary about the car and even set an appointment. I got to my appointment right at the scheduled time and she was 30 minutes late. Then after being 30 minutes she decides to tell me that the car was sold “late last night”After that she tried showing me cars twice as much as my budget. Don’t waste your time going here.

Did a great job explaining wait time for oil service, and free care wash…thanks for cleaning inside.

I had the best car experience with Lute Riley Honda! The whole process was so professional and I felt like family. Joel took the time and explained everything in detailed and answered all my questions. I highly recommend going to visit Lute Riley Honda for your next vehicle!!

Employees are great!!!!! 5 star service and will make sure u are directed to the right departments so u can get the correct service u need for your vehicle as well as the correct answers to the question you may have... Thank you guys @ Lute Riley Honda

Omar helped us out immensely, saved us tons of money. Be careful with the online trade in values. Lute Riley does all the accessories in house so they upcharge some, but they worked with us and gave a us a deal we were happy with. All in all would definitely recommend.

I get anxiety when dealing with car salesmen but that wasn’t the case at Lite Riley Honda. My salesman was so nice. He listened to what I was looking for and wasn’t pushy about making a sale. He made me feel comfortable and was patient as we found just what I wanted. Everyone was friendly from the lady at the entrance to the finance guy at the end. I will defiantly be back to Lute Riley for all my car needs!

Great work. My car had a recall so it was fixed for free. Was not pressured into buying anything. Kyle O the mechanics was great. He texted when finish. Also he was very friendly and explained everything they were going to do in easy to understand terms.

Alex at Lute Riley Collision Center took great care of me & my Honda CR-V. He kept me updated & provided great customer service. This is my second time using them & I am extremely pleased. Highly recommend!

Tommy was great to work with! Everyone was so kind and helpful, I genuinely felt like they wanted to do everything g the could you get me into a better vehicle and help me out. I visited MANY dealerships over the past week and I was blown away at how easy they made the entire process. I never thought I would rave about a car dealership, but I would absolutely do business here again.

Kyle O was such a great help on my repair. I highly recommend the service!

Christina WAS AMAZING! There was No pressure and she was nice and truthful! She was very attentive to all my needs. I compared Lute Riley to several Car Companies Lot but nothing compared to Lute Riley’s car and prices! THANK YOU AGAIN CHRISTINA FOR YOUR PROFESSIONALISM AND KINDNESS! Words can’t express how pleased and happy I am with my HONDA ACCORD! Glory to God! THANK YOU LUTE RILEY and MOST IMPORTANTLY CHRISTINA!! Special Thanks to Telly who referred me to this Great Company!!

Ask for “Thanh Do” upon arrival, a people’s person and very talented at when he does. Thanh was very helpful and knowledgeable about every single car there. Sales team and Thanh, I personally want to thank you for helping me picked out my lovely 2021 accord. And we will definitely be back in due time for a new car.

We had looked for long time a CRV Hybrid, we go to several Honda agents but can’t find a suitable one. Finally we find a good one for us at Lute Riley Honda, appreciate to support us from beginning till the end. Thank you so much Stephen Harris for your serviceMThy

Had a great experience at Lute Riley this morning which is not usual because I have been going there for almost 20 years. I thought about going somewhere else but decided I have always gone there and why should I change now when I know I will be treated well. And I was not disappointed in fact this probably was an 11 instead of the usual 10. Thank you for a great experience.