The team at American Tire Depot was outstanding in the way they took care of my vehicle. They had to order a Tire and they were quick in their attention to detail and how they solved my problem and got me back on the road. David has a great team. Shout out to Victor who made life easy for me. Appreciate you all.
I went in to the Americas tire depot on 110 E.Valley Blvd Rialto, CA. 92376 on 11/27/2020 and purchased 2 Continental tires to replace the front tires on my 2009 Ford Flex. This is an older vehicle but it is not neglected and kept uo. After returning to pick my vehicle up after 2 hrs I noticed all 4 rims have deep curb rashes and now the vehicle pulls to the right, even the rear rims which were not included in the tire replacement were scratched deeply. I got a good deal on the tires yet now I will have to pay for an alignment and to repair the rims. I got a warranty on the tires yet I will definitely not be going back to that location for anything. Be careful, do not let this happen to you.
First time there,... and I was very happy with the customer service. Friendly staff and concern on giving me the best price. 👌
This place was amazing I was pretty far from home my car had been shaking bad I thought I broke something but when I inspected the tires I seen that I was about to have a serious problem if I drove much farther I had my 1 year old grandson with me they were very busy and asked if I could make appointment then I told him I dont live around there and that tire wont make it home Russel very helpful made room for my car with a great price for 2 new tires I really appreciate them. They did great work at a great price thank you American tire depot Alicia
Outstanding service, replaced shredded front tire with new one in less than 30 minutes. Great job and good price for new tire. Thank you.
Amazing people, great job, very honest and sweet, Im sure Ill make this my preferred shop!!
The jury is still out for me. I had a couple of major repairs done to my car. I am still waiting to see if the fixes are going to hold.
I called and was able to come in the same day. I needed a wheel alignment and they serviced my vehicle in less than an hour. The customer service was wonderful. I will be back!!
Always very courteous, Kirk very professional. I was able to have my car serviced without appointmentWork done timely, received call to pickup car, good service. Thank you
I walked in on a Saturday morning after finding out that Walmarts Auto department was not opening that day (what??) despite having a confirmed appointment to get my new tires installed. America Tire Depot took me right in with open arms. The guys there were very friendly and courteous. I appreciate how professional everyone treated us. I was referred by my son and will gladly continue to refer others to America Tire Depot.
Brought my car in to get a flat fixed. Ended up getting a great price on tires.
Great speedy service. Thank you for the great work 😊 I was in and out in no time
Great staff and great prices! Extremely friendly and helpful.I will definitely be coming back and refer my friends and family.
All of the guys working there were super nice. They gave me a tire rotation in less than 10 minutes. I will definitely be going back there. Thanks guys!!
I went to the tire depot. And they were amazing never had work done on my 2013 Mitsubishi since i bought it over a year ago. I spent less than 25 hundred to have tune up oil change which was free brakes front and back and 4 brand new tires and some rims. My car is running so good i went and got my windows tinted. This will be the only place i take my car. And i have warranties. Love tire depot!!!!
This is the place to go if you need new tires! Gave me a quote right off the bat and it never changed. Well except for the added alignment. I had been 2 other times in previous years for them to add air (at no charge) even though I didnt buy my tires there. I always said I would come back when it was time to get new tires. So glad I did! Plus, its buy 3 tires, get 1 free!
Got great service and taken care of in a good amount of time. My size of tire usually isnt carried in stock and with that they still got the tires changed in a short amount of time.
Excellent work. Done hours sooner than expected. Very friendly service people.K. Robinson was extremely professional.
Great customer service, very knowledgeable and thorough. They showed me problem areas of my car and gave me very reasonable estimates. I got an oil change done while there, they were quick and efficient. So glad I came to their location!
Helpful professional staff, they were busy, but kept me informed of how long it would take.
I want to give a shout out to David at the front counter for recommending me a better tire than I had planned, got the tires on and me out super quick, these guys are the best!
Friendly staff, prompt professional service, reasonable price 👍 😀 👌
Great customer service. Was able to leave my car overnight as they order the right tire for my car.
All the guys that work there are great,Prices are fair and work is always done in a Timely manner.There are tons of other placed closer to my house but I like the service I get there. David the Manager is always on his A game.
Great service shes very happy with the service and the people thank you very much
Now I had speculations about this place becasue of the review below me but my experience was great got all new tires and alignment kirk was a great help and cool guy and make sure you get hazard plan you never know when you might need it thanks guys for the great service 👍
Didn’t give good service, lost bult and I had to find it myself, plus they didn’t put gasket on correctly last time I’ll go there.
The American Tire Depot on valley Blvd in Rialto had great service they were very professional polite I got a great deal on my tires they got me in and out . I will also like to that Sherry from corporate that made it all possible I will recommend them to family and friends
I requested a quote online. It was actually late in the evening, but I received an immediate response which I really appreciated. I didn’t accept the quote, as it was out of my budget. The next day, Cristina Pabiona reached out to me and offered me a great deal that I could afford. She made me an appointment right away. I was greeted when I arrived, helped quickly, my car was serviced and I was out within 45 minutes.... 4 new tires and an alignment! They offer a lot of other services as well, so I’ll go back for an oil change soon! I give them 5 stars+++ for all around excellent customer service. I am beyond pleased!
I 💙 this place. I put a lot of miles on my car due to work and kids. So i need oil changes more frequently. I only went the first time cause it was the cheapest place i found to get an oil change. Since then ive gotten my tires alignment and oil changes there. I refuse to trust my car with any other place. The guys are super helpful and understanding. Nothings done half fast and they take the time to explain everything.
The staff here were first class. They were outstanding. Mr. Mendoza was professional and courteous. The mechanics were outstanding and did a fantastic job. I recommend this place to anyone who is looking for A1 service.Jim Ross
All I can say is WOW! The staff is friendly, professional, and fast (something I can appreciate especially because I went while on my lunch break). I will be recommending them, and I will be back for my next oil change! Thanks guys!
The staff is so friendly and informative. My car was finished in a timely manner and I c will used them again. As a matter of fact this was not my first time using this location. I was almost lured to another location and when I realized it was the Rialto II location I quickly let the person on the phone know I had to go to my location!
I am very satisfied with the service I received from American tire Depot. Great price, great service and car was done when they said it would be done. Thank you so much!
A Mendoza treated me outstanding... since I am lucky enough to be still working I decided to let them work on my breaks and install new tires... he did what was best for me and my pocket... I am glad I made that choice to spend my money there for the important things I need so that I can continue to provide for my family... from a veteran Marine with high standard... thanks for the outstanding experience... I will be back with my other cars ....
Service was quick and easy. I search for tires online and picked the tires I wanted including an alignment. And made a 900am appointment. Dealt with a guy name Alan.(cool guy) they didnt have the kuhmo tires I wanted. So he price match and got me toyo tires same price. Drop car off at 900am. They called and it was ready for pick up at 1130am. Happy camper. Thank you American tires!!!
Good customer service, guys there fast, friendly and respectful and know what they are doing. Definitely recommend
Awesome!Great price!Beat Walmart, open later too...
I would not recommend this place. I paid 400 dollars for my rear breaks and 20 dollar oil change. They did a full inspection and assured me my rear breaks were the problem. When I took my car home, and as I started driving more the following days, my breaks were squealing more than usual. I took it back and after leaving it there for almost 4.5 hours.. they called and said my front breaks were the issue.
Tell u what 55 yrs old been driveing for yrs got tires from Calico to Tennessee an further an they have been great. Price is high 504$ for 2 tires on the 2016 GMC. You get what you paid for.
I had a very pleasant experience. They do honest work and really do want the best for you. A special shoutout to Allen, Ian and Myline for being such wonderful people. Great quality tires and customer service! I will definitely be back in the near future.
I live in Upland, how I made it all the way to Rialto was interesting, its Yelp. So they contacted me really quickly and gave a me a quote for 4 new tires. Their quote was beating all other tire shops even the American Tire in my city. Honestly I really like how there pricing is very transparent no hidden charges like other shops here in my area.I knew like any other shops they where going to offer something that I would need, like an alignment. But even the alignment was reasonably priced. Very customer service oriented shop.I live less than 3 mins from the Upland location and I might just take a drive to Rialto more often. Can you believe they even beat the prices from the Upland location. Anywho, I like the service and the price. Also they do more than just tires.
Al Mendoza was amazing. Him and his staff worked quickly and efficiently to get me in an out in very little time. I will definitely come back for every service need I have.
I went in today Wednesday, July 22 to get my truck alignment, as soon as I walked in a gentleman wearing a red shirt greeted me and said hell be right with me because he was helping another customer at the moment a few seconds later another gentleman with a black shirt comes from the back greeted me and help me out immediately, they told me my truck will be ready in about an hour but it was done sooner in about 45 minutes great service will definitely be back and recommend this place to all!!
I believe all American tire Depot store provide the same excellent service. But this time, I have to give them (Rialto II store) a 5 star. It was excellent service, new tires, fast and affordable. They take it to the next level. Thank you.
Excellent service and friendly staff.
Ive been coming here for quite a while, though I moved away but will always return to this location because Ive been most satisfied with their service, very professional and kind, as long as this continues I will be a loyal customer thank you all for a great job of service, keep it up. I purchased my new tires here!!! I routinely get oil change!!! I just got my brakes done great job 👍 and looking forward to the next time for car service. 🤗
Al was very helpful and informative. I will be recommending my people to come here. Thank u so much for your service.
Great service honesty fair prices great customer service skills very knowledgeable did I forget to mention great service
I have a difficult experience but a very good one at the same time that men down there are awsome they work and get the job done. I will recommend to all my friends and co-workers
The gentleman was a great help with my tires. Patient and wise
This establishment is very customer oriented, all services were explained in detail. Very happy with the over all and will return for future needs.
I got the best price and service at the American Tire Depot in Rialto and I strongly recommend this place to anyone.
Great experience.Attended to my car needs as soon as possible.Straight to the,point friendly staff.Vehicle drives much better as was hoping.Would reccomend.
Great service, fast quote over the phone. Had to wait a little for installation. Unfortunately the homeless in the parking lot give it an uncomfortable atmosphere.
They were really nice and professional. I was happy to get my tires done and enjoyed the experience enough to warrant taking my car there this Saturday for an oil change.
On September 24th I took my truck to be serviced and got the run around, I first was told that I could pick it up in the morning, Then Friday morning because they was so busy and they will call me when it’s done.I personally was told it would be worked on just to see them pull it in and later on that afternoon I saw my truck parked a I stopped.When I walked in, I was told to give them sometime and it would be ready today, Lied directly in my face.I didn’t receive my vehicle until Monday September 28th.First I was told on September 24th that it would cost me 191.00 dollars and on September 28th I paid 414.00 dollars.I don’t like businesses that takes advantage of people, So Good Year will be my new auto repair business.Sincerely Mr. Koeppell McDade
Honest people, would definitely recommend to a friend
I’ve been coming to this location for years, never had any issues and the employees and managers are always super friendly and helpful.. Even after I moved a couple of cities away I still come to this particular location.. thanks guys for the hospitality! :)
Everything was fine the employee was very cousey .
Outstanding and efficient customer service! The manager was really helpful and professional. Will definitely come back again.
I went to American tires depot and received excellent customer service. They honored their promotion and I am happy with the service and product I received. I will recommend this place to all my friends.
Joe was very helpful, went over and beyond! amazing customer service, and excellent prices! will not go anywhere else! Please keep Joe at this store you can see the change he is making... I have came to this store before but you can see the change since Joe has been there. Thank you American Tire Depot for always taking care of me and all my family!
The service I have received from American Depot was very good prices were affordable and they are much respected. I can grantee you that any one take business to them will be in great hands.
Good place, spoke with Ken great attitude willing to help and outstanding service. Great team will definitely return thank you for ALL your help much appreciated. God BlessAnother good review for this location, I recent went to get my oil change and “Steve” at the front counter has been nothing but a good help, with great customer service friendly attitude and knowledge in the automotive industry. Highly recommend this place, come check them out and put them to the test, you will not regret it and your vehicle deserves it.God Bless
So I usually take my car to another shop, mainly because of the customer service, but I didn’t feel like going out of my way. I always pass by American Tire on my way home and thought I should give it a try. Excellent service and very attentive! As I was parking, a gentleman (Alex) came out to greet me and I’ve never gotten that treatment at the other shop. I appreciated the extra touch and I was in and out in no time. Thank you to Alex and the crew! My car drives much better.
This place her is cool, the guy that was at the counter which answered the phone too, was so helpful. Definitely fast paced, right to the point, and really great customer service. Also one of the best prices on full synthetic oil change around here.
Just got an oil change done for a great price, thanks to Steve for being very professional and giving us a great price and helping us get out quick . Will be definitely going back for future oil changes and any other services they offer. Great customer service!! Highly recommend!🙂👍🏻👍🏻
I had a really dope experience buying a set of brand new tires! Quick & Easy.. The manager took care of me! Go ask for AL
American Tire Depot always does great work...we have been going for oil changes and tires for years...when other work is needed they always explain repairs throughly. Customer service is great too.
Good customer service, they did a great job with the vehicle.
I got some aftermarket headlights for my old ford that had extra wiring involved and i didnt want to try and figure it out with no instructions included. My buddy had got his tire patched for free here so i thouht i would check it out. I asked for a quote loved the price and dropped it off on my lunch break. It was done before i got off work and they took the time to explain how they wired it up for future reference. Awesome service and great prices. Im coming here the next time i need tires
The best experience I’ve ever had at getting my car repaired. I had an emergency situation with my car and this place happens to be the closet off the freeway. HONEST business, HONEST staff! They didn’t try to overcharge me or add any extras. I will definitely go back there and refer others without a doubt. Keep up the great service!👌👍💯😊
Steve was AMAZING!!! Not only did he take my car in right away but he was super friendly and helpful. Excellent customer service and speedy delivery. I will forever come to this location!
Pront service good prices
The service guys were great and the mechanics looked like they were interested in doing a good job they corrected some problems we had and unfortunately some unresolved problems from another one of their locations that we had visited the day before very happy with results now with the original ironed we had on 2 vehicles. Keep up the good work and attitude and helping to resolve our situation.
Best tire buying experience ever. Highly recommended:)
Good prices but not very friendly people working here. At least the ones on the inside. The guys changing the tires are fine though.
They do not honor the tire warrenty. Bought some toyo from them and only got 13k out of them when the tire was 45k warrenty they didnt not honor it. I had to call toyo to see why they were not honoring it. Good thing toyo help me out and sent me to another dealer of them. I will stay away cause when i purchases tires with warrenty i hope they honor if there an issue with them. Then the guy who attended me lie about the tire tread left saying it was 2/34 when all tires were 5/32. Also try to say the car need an alignment but had done the alignment day before showing the car was perfectly fine. I would stay away from these theft cause if your not careful they will lie and steal from you.
Came in for a set of new tires and alignment They said it would only be a 2hr wait and 4hrs later still not done.
The worst tires ever, I got 2 rear tires and one exploded in the middle of the freeway so I call them and they just dont care, the stupidest people ever, we could be hurt...never ever go with this people
Great service! Al was very helpful.. thank you
They offered to see if my tire could be fixed, even when it couldnt they quickly set me up with a new one. It was quick and pretty cheap. They also did not try to force an alignment on me, which was nice.
Super helpful and they offer other services other than just tires. Great customer service and fair prices
I went at first a couple times to put air in my tires every time I went the gentleman were always very kind and helpful I decided to get my tires there because of the service being so great I got my tires put on today with alignment reasonable pricing friendly staff I enquired about the oil change found out Ill be saving money so this will also be my new place for oil changes.
Alway a pleasure coming here awsome people and awsome services thank you guys for what you do
Great service and price thanks American tire depot
Nice clean Place good customer service thank you very much
Excellent service, Courteous and fast. Job well done.
Got my tires mounted and balanced and also got my alignment done in less than hour for hundreds less than the Les Shwab right down the street wanted
Wanted to give a shout out to Victor. Fast and friendly service like always! Thank you so much for the help and getting my tire fixed promptly on such a busy hour of the day.
Good helpful
Steven provided excellent service and my car got 4 new shoes in good time. I will be a repeat customer
Steve was amazing at finding the best tires for my boat trailer at a price I couldnt turn down. the customer service was A++++!!For all your tire/service needs make sure you visit American Tire Depot off of valley and Riverside Ave for your next purchase
Excellent service.stopped by for a oil change was in and out in 25 min.i couldnt believe it.
What a nightmare. I brought my car in this morning about 10:30am for an oil change and tire inspection. Its 4:30pm and my car is still not done. They just keep telling me that its almost done. Never coming back again.
Had a short wait for my car. The staff were attentive to my cars needs.
Started out great then it happened...wrong part delivered. Waiting 2.5 hrs, thinking they were working on car. Only to be told that they delivered the wrong part. Really, 2.5 hrs waiting for a part to come from a city only 30 min away. Now waiting again and hoping they get the right part here and put on before they close. Adam is great but service here or parts companies they work with are not. This is not the first time this has happened with this company. Wasted a whole afternoon off work and then Im expected to pay regular price for service? Hope corporate can correct this for me.
The service is great! Ken is very helpful and very professional. I wouldnt take my truck any where else. They always fix the problem. Excellent customer service. Everyone is very nice.