Horrific service! I understand that there are current staffing issues, but 1 employee in entire store and he was engrossed in helping a customer without acknowledging I was there, put 3 phone calls on waiting, spent 10-15 minutes fiddling on computer with said customer.......so by servicing 1 customer he ignored 4 others. The Napa in Ririe is fantastic and great service. Only went to Rexburg store to pick up an order, he could not pull it up or find it until I suggested to look in the order area....and it was ready to go. I will not make the mistake of using this store again. Ririe and Rigby stores have much better customer service. I was in the store so long for a simple pick up that my wife was contemplating calling the police because no other customers entered the store and she thought there was a hold-up robbery in progress because it was taking me so long.

Very helpful and friendly staff, especially Denise and Ben! Ill be coming here for all my auto part needs in the future and will recommend you to anyone.

Best place in town to get tools for BYU Idahos automotive program!Super friendly and knowledgeable staff, good prices and qualify parts.

Good staff, good pricing, good parts.

Theyre really well stocked, friendly, and know what theyre talking about.

Great service and employees great place for getting parts

I came in today and bought a brake light and the worker helped me put the light in my car and was very helpful and friendly! Would highly recommend!

The staff here was very helpful, as I am not too familiar with cars. I came in with a dead battery from my car, and told them I needed a new one as well as brake light bulbs. He quickly brought me exactly what I needed and I went home and installed them myself, happy to find he did give me all the right parts. Its a good store, with friendly and helpful service.

Super helpful and knowledgeable workers there. Great experience

Good service, and the workers are friendly. The guy who helped me even showed me some deals that were going on that week for what I had walked in for. Dont have the greatest selection of some things, like work gloves, but aside from that, good place.

Just got off the phone with Anthony to order a bunch of parts for my 95 Camry. He was incredibly polite and helpful, and he processed all the parts way more efficiently than other parts stores that I have worked with. I Will definitely be doing more business with Napa Rexburg store .

If you want great service,good parts and good service go see them.

They were so kind in here. I ran around the whole town looking for someone to change my headlight for me at an affordable price and Napa had the best deal! Thank you so much!! 👍

Good supply of parts and usual able to get others same or next day. A little high on prices

Real good service, answered my questions and helped me find the product I needed

Very good customer service, Jeff has a great staff of workers.

Super helpful. Dennis knows his stuff!

Great store and very friendly staff

Quick shipping to store, but they couldnt tell me where my new part need to be installed.

Got a good; to better price here; !

I have been a service advisor for many of the mechanic shops in Rexburg so I know the Napa Rexburg guys pretty well and theyre great I love their service and just who they are in general

They have a great selection of parts in their store and can get ones very quickly if they dont have it in stock, they always treat their customers well.

Nice and helpful. Also the oil prices are nice

The employees were very helpful in getting my school list of tools together.

Didnt carry parts I needed twice

Dennis is the man. But Im ticked off everytime I go because theres 9 parking spots allocated for the Napa store and 6 are filled with Napa cars and theres 10 customers trying to shop...where should we park when all the other spots are for other businesses that have signs threatening fines or towing? Shouldnt the Napa cars park on the street and leave the ones for customers right next to the building?

Had the parts I needed after a competitor didnt even have the computer bring up the right part. Glad I went.

I work there so yes its awesome.

Very helpful and also friendly, best prices in town as well for parts.

Not the cleanest store front, but the staff was friendly and helpful.

Staff are very helpful.

Great people, they were very honest!

Felt a little rushed, it was close to closing! all in all ok.

Its a fine place for auto parts.

Dennis is the best.

Good place to Shop

Great help, and knowledge of inventory!

Good store!

Good service.

Variety, information, and Disney tunes.

Excellent service.

Closes at 6 not 7 on weekdays.

Absolutely love how friendly, helpful & knowledgeable the staff is at this location. One of the the managers (Ben) was absolutely amazing when I stopped in to pick up some washer fluid & wipers for my car the other day. Even though there was another Customer being extremely rude & disrespectful because of computer issues .. Anyway, Ben offered to change my wiper blades for me so I didnt have to do it when I got home. Definitely didnt expect that extra step. Definitely made my trip to the Rexburg Napa Store worth it. Thank you to the amazing staff for all your help, especially in the crazy times we are dealing with 🙏💜

Good attention