After reading several reviews and receive recommendations from my peers I decided to stop by. The place is relatively small but it does carry most noticeable firearms accessories and brand name most enthusiasts would recognize, for a first time purchaser of handgun, they walk me through the entire process of rules and regulation and answer all my questions. I never felt force to buy anything or any point an employee try to up sell me. Overall small place that offer great selection, friendly staffs, straight forward and no bs.
Did a FFL transfer for $25. I just went to their website, followed the instructions, and they gave me a call the moment the gun arrived at the store via USPS. Paperwork is manual but it was super easy and quick (same day on a Saturday - Go Kent Police) The 6-7 employees were nice and super quick to assist except one employee I overheard was talking down to a customer like a child. They have a good selection of in stock rifles/guns, parts and good prices too. Plenty of parking. I would come back.
Originally drove here from several towns over because they were the only FFL a seller had on file, but their exceptional service makes the 30 minute drive worth it for all my future transfers and purchases.
Let me tell you, I’ve been everywhere else, by far the best customer service and the best prices! Keep up the good work guys. Thank you for treating me equally!
Quick stop but glad I swung by.
I have had one transfer and one purchase from these guys. Fantastic service, and very knowledgeable. Solid recommendation from me!
Great prices, selection, and sales team. Extremely knowledgeable industry professionals. There are a lot of questionable local gun shops in the area with pretentious gun guy sales tactics, this is not one of those places. Great attitudes, honesty, and, advice coming from behind the counter. Highly recommend, this place is a go to for all of your firearm needs. They also make a lot of in house custom tactical gear!
Best Gun Shop around. Top notch customer service, very knowledgeable employees - you will learn something new each visit.Be patient - they get busy sometimes cause they’re the best.
Very knowledgeable and willing to help with any questions you may have. Definitely recommend.
These guys are GTG... friendly, knowledgeable... professional, but not pretentious... very fair pricing... and good communication... in summary one of the best gun shop experiences Ive had, a place I enjoyed giving my business to..
This is a place for gun lovers of all kinds. The gentleman behind the counter was eager to help/just talk about guns. I am knew to this world and I was able learn what calibur would be best for my needs, was shown many different guns, and even chatted about maintenance and cleaning products for another 15-20 minutes. Tell me thats not boring... the associate was knowledgeable and engaged the whole time. Bravo Pantel. Bravo.
I took my KSG in for install on Muzzle Break and stainless-steel followers. I had called before hand and told them what I wanted. I was told not a problem. I drop the gun off and was to pick it up the next day. I didnt hear back from anyone by 3pm. I decided to call and to my amazement it wasnt ready, reason being. He didnt have the tools. What gunsmith doesnt have the tools? If your a gunsmith? Why not call the customer Brandon as a courtesy. I Did it myself nothing like self motivation....
Love this place! Very professional! Never any issues.
I did a FFL transfer with these guys.. I got a text from Fed ex that my gun arrived at the shop at 2:30 pm. I received a call from Pantel at 2:45 pm confirming that my gun had arrived and my paperwork was ready to be filled out. My paperwork came back in less than 24 hrs (Kent). Great customer service & guys were cool & laid back.. 5 stars!!!
Store is open but when I called to ask if I could use their silencershop kiosk I was told they arent allowing it to be used during covid 19. How is the kiosk any different than a self checkout? I then asked if they were doing any Form 4s, I was told they were not which I find hard to believe. I then asked if they knew any shops that were allowing access to a kiosk and was told they didnt know of anyone that was available. The whole time the person I was talking to sounded annoyed that I even called. Luckily I found a shop close by that allowed me to use their kiosk. Their name has a mountain in it.
Did two FFL transfers here, both were handled quickly and easily. They called when my items came in and got my paperwork processed quickly. They have you wait out side because of COVID, never waited more than a few minutes to get called in. Selection and prices are good. Staff was quick and friendly. Can’t ask for more than that.
Ive been to Pantel Tactical multiple times and have also done a few FFL transfers here. Every single one of my experiences has been very positive. All of the staff are friendly, helpful, and knowledgeable. They are always on top of things. I highly recommend Pantel Tactical.
Very helpful, very friendly. Walked my wife through the process of FFL transfer, background checks, waiting periods, etc on 7 firearms. Excellent communication and patience throughout the entire process. Will do business with again.
Best dudes I ever had the pleasure of buying guns/ammo/accessories from.I ordered a suppressor and gun to their store and without a hitch.
Clean shop. Knowledgeable staff. Personable owner (Josh Pantel) who also provided great service and follow up.
Great shop! Friendly and 100% professional. Recommended.
This is the best tactical shop in the state. Service is second to none. Every employee is very nice and professional. This is not a shop where people just stare at you and don’t want to let you touch anything or answer questions.The prices are very good and in most cases match or beat the internet. The very best aspect of this shop is the employees. I’ve not been in a shop that has a better set of people.I highly recommend. I won’t do business anywhere else!
WORST FFL EVER! By far the worst experience I’ve ever had at a gun store. I’ve been waiting 3+ weeks for a proceed on my firearm and still no word, so I kept calling Pantel every day for a week... then they finally told me that I got a proceed and I was good to go and I can come pick it up any time. So I drive the hour it takes me to get there just for them to tell me the guy on the phone was wrong and there is actually “nothing they can do” so I have to just keep waiting. I would NEVER recommend this store to someone else nor will I ever be back to the store. Plus on top of everything the store is a MESS inside and out, there are things all over the floor and broken windows on the outside. I wish I could give them a negative 5 star review very terrible unprofessional place.
Professional and locally owned
Super helpful. Very reasonable prices. People are great!
Great guys and my favorite gun shop in the area. I have made 2 purchases from these guys and have had a great experience both times. I will be back.
Great EVERYTHING
Stopped in to check inventory of AR components and ask a few questions. They actually had the exact lower receiver I was looking for. I asked for some thoughts on the AR build I was considering...Josh didnt try to sell me on any particular components. Instead, he spent time offering considerations on planning the build. He was patient and unphased by my relatively rudamentary knowledge.Ill start with Pantel when Im ready for the next step in my build.
Order a handgun online, the store is friendly and willing to do TTL. Would recommend based on attitude and service.
Not your typical gun shop. They are in the business of providing great customer service and great products. Their sew shop is top notch because they can custom make items while you are there. While Josh is a vet, he also employs vets. It is easy to see why there is such a following and dont forget to show up Friday afternoons. You will not be disappointed.
Nothing but exceptional. Every time I’m there, I’m helped in no time with great efficiency. They made the process easy and are even willing to wait for me to sign the documents/pick up the firearms after hour when I can’t make it before 6pm.Overall, the best and most smooth experience I’ve ever had at a gun store.Also, using their services like Transfer FFL can’t be easier.
Very friendly and helpful. No pressure sales. Cant exactly say I saw any outstanding deals but everything was a fair price. Had a decent selection as well especially for the size of the operation. I will be back there and would recommend it to a friend.
Super friendly guys and have everything you need for your next AR buld or AK upgrade as well as custom nylon gear for your next 3 gun match. SOT so they are more than happy to help you with you next form 4 for transfer of a SBR or Suppressor. Normal transfers are also fairly cheap.Try to stop in and give them some business the next time you are going to start a new AR15 build
Ill be coming here again. I had no issues with purchase process and staff was friendly and helpful. Veteran owned to top it off.
These people are just the best. They are passionate about what they do, and they are honest. Every time I come In here they treat me like an old pal and Ive heard them answer many questions of coustomers and they gave the you wont like this but... answer instead of the I gotta make the sale and totally f over the coustomer answer. I live 30 minutes away but will always make the trip to pantel over anywhere I have been so far.
My experience at Pantel was a pleasure and a first rate learning experience on AR systems, accessories and options. Thanks to Josh, the owner, and Brandon who shared their time and passion educating me. It was more than I expected or had experienced during my visits to other gun shops.
I went in there last week after going to 4 different gun store they where ever friendly and they let my kids come in during the virus out break they answer ed all my question and my son about other guns in the shop. I will be doing more business with them in the future
I really like this little gun shop. If you are looking for something specific they may not have it in stock because they are a small shop but they will get it for you. Whenever I have been in here I have found the guys to be very laid back and friendly, and they answered all of my questions. I prefer supporting a small local business like this one.
Super helpful, super friendly, not trying to push anything on you at all. Great team.
Used them as an FFL for an online purchase. Everyone there treated me kindly, knew their stuff and were efficient and helpful.
I have purchased a few firearms from Josh at Pantel Tactical. Every time I have been in there he has been extremely helpful and always answers my barrage of questions. The shop is about a 40 minute drive for me with numerous other shops on the way but this one is worth the drive!
Theyre a smaller gun shop with a very knowledgeable staff. Why not five stars? Only because of somewhat limited stock. What they do carry is rock solid.
My experiences at Pantel Tactical have always been positive! The prices are good, they always have fair prices if it is a hard to find item. I happily take my friends and family to Pantel for their sporting needs! Keep up the good work PT!
I would never buy from here. I had the mis fortune of doing a pistol transfer and the staff are on a pretty high pedestal. Ask them, their stuff dont stink. Forget even trying to gain some knowledge without first looking the part or whipping a credit card out. Poor attitude but if your made of money then you would be okay.
Great shop with real knowledgeable staff. The guys here were real helpful and answered all my questions with exceptional feedback and additional info. Awesome job gentleman!
Thoroughly loved the experience. Extremely Knowledgeable, professional staff. There is a very friendly atmosphere about the place as well, which made it fun to hangout for a while. Prices are good, so is selection and what they dont have they will work with you to get it in. Well worth the drive to go.
Awesome staff! Took the time to get to know my interests and pick out the best firearm for my liking. Will definitely return to get more stuff from these guys.
I call regarding an FFL transfer and the staff is knowledgeable and very helpful. This is my first interaction with the shop but I will definitely use their services and check out the store when I am doing my transfer.
I originally found out about Pantel Tactical when I started customizing AR15 rifles. They always had a great selection of parts for my custom builds along with deep knowledge in the platform. There were countless times where they steered me in the right direction, even if it meant me leaving spending less money.Now what keeps me coming back is Pantel Tactical seems to always get first dibs on the hottest new firearms. Several just released CZ, HK, B&T, and Sig firearms have arrived here first and typically priced lower than anyone else locally.
Pantels is my go to shop! Great service and Prices but my favorite aspect of this shop is the people. The staff and owner are extremely knowledgeable and always willing to answer questions and help put something together. They make their own tactical belts and slings there in the shop and will custom fit you as well. This shop is a bit of a drive for me but it is worth it every time!
Respectfully kind and formal in regards to questions and services.
Website inventory is deceiving. Please state that you are a drop shipper. If you say that an item is in stock on your website, people take that as you physically have that available at your store for pick up especially when you give that as an option.
I have been a firearms enthusiast for a longtime and been to a lot of different gun stores. Pantel Tactical is one my favorites. Josh the owner and his staff have great knowledge, great prices, great attitudes, and make great gear. Its always enjoyable shopping there. I have had Josh work on several of my rifles and the work was second to none.
Very friendly and knowledgeable staff. Relaxed atmosphere. Nice firearm and accessory selection for the modest shop size.
Josh Pantel is not only a subject matter expert when it comes to firearms and tactics, he is a true American. Integrity and Honesty are his virtues. I would not go to anyone else. Even if youre not sure on what to get, he can educate. When in the Renton area go see Josh.... hes the guy, the dude, and the man.
Excellent shop with amazingly friendly and helpful staff members! Definitely worth the drive up from Vancouver WA. A wide variety of pistols/long guns and associated accessories, especially if you are looking to build/upgrade/accessorize your AR-15!
This is my edit. costumer service was friendly. Prices are average. 1st time I went there they did sell me the wrong parts. But they where more then happy though to set my up with what I needed the 2nd time i was there. a 5 star experience the 2nd time I was there. But I knocked off 1 for the 1st visit. I do like small gun store feel. I will support them in the future.
Pantel Tactical is a one of a kind shop you cannot find anywhere else in Washington. They carry obscure and rare guns, they tailor to the SBR market, and they have shooting video games. I am a competitive shooter, and usually when I go in a gun shop, I want to leave right away because of the fuddery put on by the staff. Pantel Tactical actually has knowledgeable staff that can help a variety of customers from grandmas to competitive shooters. I cannot say enough great things about this store, they are truly great folks with a passion for guns. You will not be disappointed. Oh yeah, they also make custom embroidered tactical gear as well. GREAT STORE!
The store carries a wide variety of items at great prices. The staff is very friendly and helpful, and I have enjoyed every interaction with them. This store is a must visit!
Very friendly and knowledge staff. Never eliteist and always happy to answer questions from a newbie like me. Ive found my new favorite spot.
Only been in a couple of times, mostly for transfer purchases, but perused the selection while I waited for my background check. Good selection, helpful and knowledgeable employees. In-house gear is top notch, I use their EDC belt everyday, which they custom fit.
I really hate to leave a 3 star review, the folks here are great, and you truly feel welcome and not pressured whenever youre in the shop. Their transfer fees for both regular and NFA items are fair, and on paper they offer a lot of gunsmithing services.On the other side of the coin, my last transfer took over 18 business days through no fault of myself or the sheriff. 4 days after my application, the sheriff emailed Pantel a proceed at their sales email alias (which admittedly is kind of weird). However, despite me calling over the next two weeks I was assured that the sheriff hadnt given them a proceed yet. It took calling the sheriff, who told me to tell Pantel to check their email, to get resolved. After the fact, all I got was a thats weird! Very frustrating. On the same tangent, Ive also emailed their sales email alias asking for gunsmithing rates and got no response.Anywho, Pantel also told me that they wont release a firearm after the 10 business day window as defined in RCW 9.41.092 without a NICS number. Extremely frustrating given the miscommunication above.
Very professional, clean, and helpful. Depending on how my funds are doing, i do not mind at all giving these guys my money. A little bit out of the way from the freeway but definitely worth the trip up the hill from UW Valley Medical Center.
Ever since I went for the first time, Ive been coming back. Prices are great, service is great and very friendly. Very knowledgeable and friendly staff. If they dont have it, they can get it!
Great little shop, its a pretty far drive for me but when I need help with one of my firearms or I need a hard to find part I always find what I am looking for at Pantels.The owner and staff have always been helpful!
I have been going to see Josh at Pantel tactical for about a year now.Josh and the guys are great. They answer all my questions with friendly service and advice and are never cocky and snobby like other shops I have been to.I work in Seattle and live in Bellevue but go out of my way to visit them because they are that much better. Thanks guys! See you soon haha
Alway found what I needed here and more. Always ready to help! Plenty of parking!!😜 make sure you get a belt and a grocery getter bag!!
Went here a couple weeks ago, staff was friendly/kind, I want to add that their prices for LEO/MIL are pretty good, at least for glock. The store has a decent selection for accessories as well.
Prices are very good, service is excellent. Havent yet used their gunsmithing services but I soon will give that a try. I only wish they were closer to Puyallup, where I live, but I guess you cant have everything.
Pantel was able to make a custom fit belt for me that I wear everyday. They also were very friendly and their expertise helped me pick my new firearm for uspsa and were patient with my indecisiveness. I will definitely do business with them again and plan to build a new ar with them in the near future
Excellent prices and service. Zero gun counter attitude. Owner and employees are very knowledgeable.
Came in looking for a specific firearm, unfortunately did not have in stock, but was able to order it, came in the next day, great friendly staff and very knowledgeable, will definitely come back whenever its time for another one
Theyve always been good to me. The owner was a former Ranger and is super cool.
Amazing service! Respectful and honest. Worth the drive from Tacoma.
Solid work delivered on schedule. Very reasonably priced for the job done. Veteran owned. Hard to go wrong.
Had a very obscure problem with my AR that I wasn’t able to figure out, brought it in to Pantels and within a couple minutes, even though it was after hours, he recognized the problem and fixed it very quickly. Would absolutely recommend Pantels every time!
Just went there today, the most friendly staffs Ive ever met!!!! Great place!!! Ill give them my business and Im willing to drive down there all the way from Shoreline!!!!!
Josh and team are very helpful, knowledgeable and will do their best to get you the best deals, whether its firearms, ammo, and tactical gear.
Best place ever!!!Guys are funny and very helpful!Best place to go get your next toy!
Ive been shopping at Pantel Tactical off and on for the past 3 years. The staff and especially the owner have always been very knowledgeable and professional. Their prices are extremely competitive locally and online.Of particular note is their handling of Class 3 or NFA items. Pantel is easily one of the most thorough NFA dealers in the region. Ive transferred several NFA items through the shop and always impressed with their handling of paperwork. My expensive items were always well kept and notified me instantly when the approved paperwork had arrived. Highly recommended.
Best place to shop and buy your gear, Josh is an amazing person and shop is outstanding. Would rate more stars but 5 is as high as it goes.
Came here after a day of shooting with a friend. It is a small shop but there was a ton of staff helping a bunch of people. Even though it was fairly busy the owner of the store took the time to do a full tear down of my bolt/carrier while downloading a boatload of information about each part. Ive never had better customer service at a gun shop.
Really one of the best gun shops in the area, very friendly, helpful and knowledgeable staff, and they can order you anything under the sun. This is my go-to shop for all things AR related and/or any time I order a firearm online that has to come thru an FFL.
Great shop! Always taken care of and will continue to buy from here.
Great service, i had 2 items shipped to them, professional and knowledgeable
Josh and crew are always helpful, knowledgeable - great to work with
Great customer service, very professional and experienced staff.
Very helpful employess, great prices and good selection of merchandise.
Great prices, great service. Wont go anywhere else!
Employees very knowledgeable, owner is hands on and fixes most problems on the spot. Friendly and exellent customer service
Great service and great people at a great price!
Good prices, quality gear, and cuddly employees!
Great shop great guys great hardware
Excellent service
Great people and gear.
Professional staffs.
Knowledgeable & helpful, as always.
Very friendly and knowledgeable
They have everything u need