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The Door Man - Garage Doors & Openers
75 E Patriot Blvd #4, Reno, NV 89511, United States
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The Door Man - Garage Doors & Openers
Comments
Al
Review №1

Absolutely recommend The Door Man, we called and they were able to come the next day and do a conversion on my old garage door springs from side springs to center. Anthony got it done so quickly and was very nice and professional. Would have been stoked if the door just opened at all after this (it hadnt been working for a few months, hence the call!) but it opens so much quieter than it used to. Will definitely return if we need service again! Thank you again, Anthony!

Al
Review №2

Quality and speedy service. After calling to schedule they were able to come the next day. The tech, Anthony, was very professional and the service was done sooner than estimated time of service. Price was very reasonable. Highly recommend!

Ri
Review №3

Randy was very competent in every respect. He explained my options clearly and we reached a very fair price. He told me when to expect installation and was accurate. His crew was great and completed the work on time and took care of every detail including demonstrating how to use and program our new remote controls. They cleaned up after installation was complete. I am a very satisfied costumer and highly recommend The Door Man.

Ka
Review №4

Amazing service! I called at 5:30 at night and had the technician out at noon the next day to fix a garage door with a broken spring. Super quick and convenient service. Matt (technician) was friendly, quick, and helpful. Highly recommend.

Da
Review №5

These guys were quick to come out and exceeded my expectations repairing my garage doors. Very professional service and everything is explained in ways someone without much knowledge on how these work can understand. Brian had everything up and running in no time. Good, knowledgeable group here and Im glad they were the ones I went with.

Da
Review №6

My garage failed on Thursday so I called Randy at The Door Man at 6:45 pm and at 9:00 am the next morning Matt was at my house to fix my garage door. He gave me a fair price and he had the garage up and running as promised. Excellent customer service and friendly. I will be using this Co. for all my garage door needs and really appreciate your help and fast response. Thank you Matt!! You are awesome!

Ro
Review №7

Just had another outstanding experience with The Door Man…Matt was dispatched to replace some broken door springs…very nice young man, did an excellent job and offered several tips on how to keep things working smoothly in the future.I’ve used The Door Man since 2014 for my residence and rental property…always an excellent job at a fair price…highly recommended!!

As
Review №8

The Door Man team are amazing crew!! So helpful and always there when you need them. They also provide fast and reliable service. Thank you Door Man!

As
Review №9

Outstanding service. I called them in a blizzard when a spring broke on our garage door. They were polite, helpful and sent someone out to help within an hour. Absolutely floored with their customer service and hard work. I would recommend The Door Man to anyone.

Am
Review №10

Replied to my email inquiry over the weekend, accommodated my schedule, provided a nice and reasonable short window of time, service gentleman called before headed my way, allowing me to plan my calls, inspection repair took less than 45 minutes and cost was on par with everyone else. Very satisfied and would recommend.

Ma
Review №11

Reached out to The Door Man after some garage troubles and everything was back in working order within a few days. Expectations were clear and the work was outstanding. Randy was very helpful with setup and Mat was fantastic in completing the job -- definitely recommended!

Da
Review №12

When we called for a quote on pairing garage door openers they were incredibly helpful and explained everything to us. We inquired about just getting a new opener installed instead and they happened to have a same day opening for us. Matt was our installer and not only was he fast and efficient but very friendly and answered all our questions. We will definitely not only do business with The Door Man again but will recommend them to all our friends. Thank you for the amazing service Matt!

A
Review №13

These guys did an amazing job. Randy worked with me on the estimate, gave me a really good outline of the work that I needed to finish as the garage was still under construction, and was super patient as I finished that work to schedule the installation of the doors. They showed up on time, did a solid job on the install, and exceeded expectations throughout the process. Thanks again to all the folks at The Door Man!

J
Review №14

Randy came out and explained my options. Gave me estimates and pros and cons of each one.Did a great job. Fast and fair priced. When its time for a new garage door, Randy will be the one installing it.Thanks again.

Ca
Review №15

Matt from Door Man came out on time and fixed my garage door. Matt is courteous efficient and easy to work with. He killed a big black widow for me too. Excellent service will definitely recommend Matt and The Door Man.

Ma
Review №16

This was one of the best experiences we have had with a service company. Matt Pergens is an outstanding representative of your company. He is competent, well informed and demonstrated outstanding workmanship. He represents all the qualities I wish we could find in all servicemen that come to our home. We will recommend your business to all our friends and definitely will request Matt. He is a keeper!

Ma
Review №17

We were having problems with the garage door squeaking and squawking and were in fear it was going to stop performing. We called Randy and he offered to fit us in immediately. He listened to our concerns and explained that the rollers on our doors were not of the highest quality and as the plastic rollers were used they would lose their lubrication and begin to make the sounds we were hearing. He offered the solution of lubricating them or of replacement . He was informational and not trying to influence our decision, which I appreciated. We chose maintenance and lubrication for now. He began work immediately and was soon finished on our two doors. After the procedures they had lost their squeak and were working smoothly. Randy was prompt, polite, informational, and efficient. I will always call Randy for any garage door concerns. I highly recommend him for your garage door issues.

Er
Review №18

Very happy with the service. Our garage door was not closing properly and Joe from The Door Man came out and replaced the rollers and serviced the springs. Now the garage door is quieter, as well as opening and closing smoothly. Price was very reasonable. Thank you again.

Ke
Review №19

Showed up right on time. Installer was Matt very professional and knew his stuff. Definitely would use this company again.

Ch
Review №20

I use The Door Man exclusively at work and at home . Twice, they have been there same day when Ive had my garage door stuck open. Randy and his crew are always friendly, reliable and honest. They give great suggestions and amazing service and you never feel like youre getting the up-selling sales pitch. They are reasonably priced and easy to work with. I absolutely recommend them.

Le
Review №21

I called at almost 5pm on a Friday and they were so nice on the phones, got a clear understanding of what was happening with my garage door then asked me when the best day was for me. They had someone here on Monday and right on time. They fixed my garage door fast. I highly recommend them! Nice to have friendly and trustworthy people who take pride in the work they do!

Ra
Review №22

Excellent work and great value!Courteous, friendly, and professional!

Ca
Review №23

We just got our new garage door, Joey was very professional and I will use this company again. A year later,the keypad stopped working,they came right out and replaced it. Awesome employees and a GREAT company.

Ab
Review №24

I was going to use The Door Man to tune-up my garage door, but I ended up damaging my door, and needed their services because I now had an emergency on my hands. I called last night and spoke with Randy, who was very personable and understanding. He told me he could be out the next day. None of us would be home, but I was able to arrange it so that they could come and look at the garage door, assess the damage, and repair as necessary. We were able to take care of the finances over the phone, and I came home to a repaired and serviced garage door! The price was reasonable and the technicians were very trustworthy. I will definitely use them again!

Jo
Review №25

Google Reviews were super helpful. Based on the ratings, I gave The Doorman a call about symptoms my garage door was having. Dave was willing to talk me through it for self repair, but he suggested looking at the doors. He came out within a day and discovered that the garage door metal had failed in several places. I ended up buying two new doors and Dave installed them as promised, when promised. Great service. He was informative and professional. Did a great job removing the old doors and replacing them with new ones that now changed how our house looks. He is a detail guy and a pro. Highly recommend.

Di
Review №26

Called on Monday and they were out on Tuesday to repair, only our opener was a goner. They replaced the opener With a new Genie opener With Smart app and put in a all new installationvwhile they were there on our single door, they were friendly and efficient. Had two new openers installed and programmed along with my car and phone app. Prices were good as well. Feel we could not have asked for more. Highly recommend this business as they really know what they are doing.

Ro
Review №27

Randy helped me out with my door issues. He was prompt and so easy to work with. I have had other people service my doors in the past and was extremely pleased working with the Doorman. I would recommend this business. Very professional.

cy
Review №28

Randy is amazing. I found out my garage door was broken at 6:30 PM and fortunately he was open until 7 PM that evening to schedule the repair for the next morning. Professional, punctual, and pleasant he fixed my garage door and even upgraded the door wheels too. I’m so appreciative and thankful we have him here. I will definitely be using him in the future for sure.

CA
Review №29

I worked with Randy yesterday, and he was extremely knowledgeable, professional and friendly. He explained to me all the issues of my old garage door before performing any repairs. After correcting the deficiency, he demonstrated the garage door with a passion and supported with a guarantee. His price was very reasonable especially after calling late in the evening to fix our broken garage. Thank you, Randy, The Doorman. I will be recommending you to all my friends and family.

Jo
Review №30

I like to make the kids call and ask for johnathan. The person that answers the phone gets very upset and I’m not sure why. He seems like a nice man but says calls my kids stupid and stuff. It’s okay though, because they are. Thank you for showing me garage doors (;

Ly
Review №31

I stressed out when, after hours, one side of my garage door came off the track and I broke some kind of cable. I thought, for sure, I would need a new door. I needed my car in the morning and couldnt get the door open. I called 5 garage door repair places and left a message to please call asap in the morning Dave, the best door man ever, called at 7:00 in the morning. He was at my house in Carson City by 8:00 and I was out of my garage l0 minutes later leaving the door in perfect condition. One other door service called at 8:30 after I was out and on my way. The other three never called back. The Door Man is GREAT - the BEST EVER.

gi
Review №32

Heres why you have to use these guys:My garage door was starting to malfunction intermittently after seven years and called The Door Man to check it out. After their preliminary inspection, Randy advised me that I wont need to replace it immediately but may need to be replaced in the future. That was the most honest advise Ive heard from anyone in any business out there. No pressure, no sales pitch, just absolute transparency. We ended up having them replace it because of the service and the new technology in these new garage doors. They did it in promptly and in record time.

Ch
Review №33

Matt Pergens was our within a few hours of calling The Door Man. Repairs were done promptly and he offered advice about what needed to be done and how much it would cost. This is the third time that we have used The Door Man (last time was in 2016). Very happy with their service.

Sa
Review №34

Our garage door wouldnt open so I called the Door Man. He was able to come out the same day and fix it. Super nice guy and professional too.

Ga
Review №35

These guys fit us in right away and did a very professional job on our garage door repair.Their prices are not the cheapest, but they do a good job.

Da
Review №36

Wow! The customer service is absolutely amazing! Within a few hours of our call our garage door was repaired! Thank you!

Lo
Review №37

They did a great job - my garage door opens & closes beautifully and is whisper quiet now, too. They even helped me with connecting my car to the opener. I trust them and recommend them.

Ju
Review №38

Our garage door spring broke. They were at our house in 2 hours to fix it. We have used them in the past and they are amazing. I would definitely recommend them.

Ed
Review №39

Replaced both garage doors and extended one. Came when they said and were done in four hours. Doors look great! Highly recommend The Doorman.

Sa
Review №40

Dave was on time, friendly, and completed the garage door repair quickly. Cost was very reasonable and he made recommendations to keep the garage door in good shape preventing or prolonging need for additional repairs. I would enthusiastically recommend Dave and The Door Man for any repair or installation of garage doors.

Am
Review №41

The Door Man came recommended by a friend from work. After instantly diagnosing why our garge door wasn’t working (broken spring) he was able to fix the door very quickly. He also gave us the option of replacing plastic parts (cheap builder quality) for metal on the moving serfaces, and now our garage door is much quieter and runs a lot smoother! My husband and I are very pleased.

An
Review №42

I posting the following review for a friend, who has no internet access: The Door Man (David Rogers) was very polite, prompt and thorough. He and his helper cleaned up after themselves and the price was fair. I am Very Pleased to recommend The Door Man. P.J.

Jo
Review №43

Great job. New door is awesome

Aa
Review №44

My garage door crapped out on me on a Thursday morning. I called Thursday night and he was at my place first thing Friday morning. I was anticipating needing a whole new door, as my neighbor and myself failed to fix it and both agreed it looked like I would need a whole new door. Not only was he able to repair my existing door, but he had it completely resolved in less than an hour.

Al
Review №45

These guys were amazing! They were here for less than 45 min. Fixed everything that needed to be fix for a very reasonable price! They had everything with them including a printer to print out my receipt right on the spot

Le
Review №46

These guys saved my butt! I needed a random garage door part for a rental I was moving out of and they had it for me! They were nice, helpful, followed through and did it fast!

Je
Review №47

Really amazing service and excellent work. Couldn’t be happier with the work they did in a very quick turnaround!!

pa
Review №48

Great service. He even cleans up his mess. Everything is explained and options are given. I like using local businesss.

CR
Review №49

I highly recommend The Door Man to anyone looking for garage door repair or replacement in the Reno/Sparks area. They are very knowledgeable, experienced, and pleasure to deal with.

da
Review №50

Woke up to a broken garage door spring. I called around and the door man was here in 2 hours. Nice to talk to and very professional. Id recommend this company for everyone.

Ke
Review №51

Always prompt, knowledgeable as well as efficient. Reasonably priced and a pleasure to work with. Highly recommend!

Li
Review №52

Dave has always returned my calls and arrived promptly for appointments! Very happy with his work.

Ta
Review №53

Dave and his assistant were efficient, friendly and charged a fair price. He was on time and finished fixing our garage door in 20 minutes!

Ke
Review №54

Fixed my garage door in less than 24hours! They are prompt, fast & courteous. I would highly recommend them.

Da
Review №55

Fast & professional. They came out and repaired my broken garage door with a next day appointment. Highly recommended.

Ab
Review №56

They are prompt, knowledgeable and very professional. I will not be using any garage repair services other than this place. Glad I found them.

Bi
Review №57

Have used this firm multiple times for multiple properties and have yet to be disappointed. Prompt, fair and thorough. My go to garage door repair/service folks.

Ri
Review №58

The Door Man has always done an amazing job keeping my garage doors working smooth! Thank you

Al
Review №59

Garage broke at 7am and they came out at 830am the same day. Professional and efficient.

Information
34 Photos
59 Comments
5 Rating
  • Address:75 E Patriot Blvd #4, Reno, NV 89511, United States
  • Site:https://thedoorman.com/
  • Phone:+1 775-830-4444
Categories
  • Garage door supplier
Working hours
  • Monday:10AM–2PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–3PM
Health & safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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