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DeBell Home Improvement Center
2600 S Virginia St, Reno, NV 89502, United States
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DeBell Home Improvement Center
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Ka
Review №1

Proficient work by experts. My windows are lovely, & to my delight, I can no longer hear the freeway @ night. I especially appreciate the caution & care taken while using ladders in my flower beds. I would recommend DeBell to anyone. Thank you.

Bo
Review №2

Need a new living room window...called around and then called DeBell. Spoke with Melissa, the owner and couldnt of found a nicer more informative¹ response to my question.She was able to educate and let me k ow exactly what I need to do and even offered up several places to call that would help me.If they are ever able to help out in my future, they will be the 1st I call.Thanks again Melissa!!!1

Th
Review №3

We love our new windows. They installers did an awesome job. When they were done everything was clean. 🙂

Ro
Review №4

We purchased windows for our home and they are beautiful. The crew showed up in a timely manner to Yerington. The were extremely professional, polite and neat. They installed 8 windows and you wouldnt even know they were here! I expected it to take most of the day, but in all honesty, they were done in about 5hrs. It was very clear to me the crew knew their stuff. Cudos to Debelle windows and their staff.

Er
Review №5

I wanted to replace all the windows in my home because the old ones were just letting in so much cold air in the winter and cooking me out in the summer and DeBells was definitely the right choice for me. They are honest, fair, and such great people to work with. They got my windows installed as soon as they came off that truck and I couldn’t be more excited about how they came out. I absolutely love them. I will absolutely being going through DeBells again for my next project!! Thank you so much for all your hard work guys 😁😁

Do
Review №6

Ana and Dannyn came out when it was time for me to upgrade to new windows and a roof. They explained everything thoroughly, took their time and were professional. Because the roof and windows are being done as a bundle I also received a substantial discount. I’m happy with everything and Dannyn and Ana made it even easier and stress free.

Re
Review №7

This company will take your money. Literally. Whether you approved a purchase through them or not. Proceed with caution! Owner was absolutely rude and personally invasive on the phone, knowing I was canceling my order, they charged my credit card anyway!! Totally intentional. Not to mention they were twice as much as the nearest bid from another company. Ill never do business with them.

Be
Review №8

A canvasser for Debell noticed I had older windows, asked me if i was interested in installing new ones? He was very polite and respectful. That is hard to find in young people today. I said yes so they followed up within an hour and made an appt. For the next morning. Dannyn was on time and very clean cut and polite. He explained everything throughly and was very knowledgeable. Even though I didnt buy anything that day. And even though he tried very hard. He was not upset or rude. Thank you Dannyn!

Ma
Review №9

Love our windows, they are of superior quality as well as their customer service. The installers were super professional. A great company that backs their products and service.

Ch
Review №10

We are so thrilled with how our new windows make our condo so beautiful!! Melissa and Bill DAndrea came to our condo and did a presentation. They showed us the options and recommendations for which windows would be the best for our changing weather in Incline Village. They had great advice for us!! When it was time for the installation, the foreman Ahko and his crew were thorough and so professional! They even took extra care to make sure our cat Fergus was not disturbed or frightened. We had 27 windows replaced and the job was completed in 2 and 1/2 days. One of those days, we had a snow storm, and they continued to work through it. The finished product is gorgeous, and we already notice that the new windows make a difference in the temperature of the condo as the days are getting colder. We HIGHLY recommend DeBell Windows and Melissa and Bill!!Julie and Christy Curran

To
Review №11

The DeBell crew installed our windows and we are very satisfied. The product speaks for itself but the folks at DeBell deserve a Job Well Done pat on the back.The installation crew worked together like we have not seen in years. They were all well informed, courteous, and pleasant. From our first contact to the final installation we cannot say enough for the pleasant experience.JOB WELL DONE

Su
Review №12

Professional, courteous, beautiful work at an awesome price. I had triple pane windows installed on a stucco exterior and DeBell did a wonderful job. I couldnt be happier.

Al
Review №13

DeBell installed several windows in our home in 2006 and we have never needed a service call. Last year, when we were looking for siding, we called them right away. They did just as good a job on our siding project, so we had them side and roof our storage shed to match.To top it off, they insulated and put matching siding on our dog house! :) What great sports!They have always provided great service and are easy to work for.

Sc
Review №14

Visited the Showroom to look for improvements for our building. Very helping and amazing products. The showroom looks Amazing! We love the bathtub!

Al
Review №15

We had the folks at DeBell come out to look at replacing a few of our windows (They had done the upstairs a few years ago for the previous owners). Not only was the bid reasonable, we had enough left over in our improvement budget to add getting the Green Energy Barrier attic insulation in our attic!A great new look, and we will save money on our heating and cooling bills; we cant wait to see how our energy bills improve this summer...Give them a call, they will make you feel right at home!

Va
Review №16

We had all of the windows in our home replaced with DeBell windows in 2008. We have never need to call for additional service or repair. The installers were professional, quick and polite. The took the time to explain the features of the windows and made sure we were completely satisfied before leaving the job site. In addition, our energy costs were greatly reduced after the installation of the windows. We were extremely pleased with the product and with DeBells service.

Sa
Review №17

I am so excited with my windows. They have given me a new zest for cleaning and decorating. Now I feel that my Reno home is built equally as well as any other home I owned in Louisiana and Texas.The very same week after the windows were installed Reno had a severe wind storm, and the normal flow of air that usually flowed through during these windstorms was not there.Being in Real Estate and knowing how realtors examine windows, and with everyone so interested in energy conservation, I know my home will be much easier to sell when the time comes. And, or course, the value will be much greater

Sa
Review №18

We are very excited about our new Windows and Patio Doors from DeBell! They were referred to us by a neighbor who had theirs replaced aa couple of years ago. Before we signed on dotted line, we checked to see if our neighbors are still happy and of course, they said yes!!I cant tell you how easy the process was, the salesman was prompt, clean, and on-time. He answered all our questions and was patient while we made and changed our choices.The installers were quick and thorough and left no trace behind when they left. They even came back and showed us the proper care and maintenance of our new improvements.I am so happy with our decision to use DeBell!!

Ma
Review №19

Shady company. Inferior products.

Ja
Review №20

DeBell has a fantastic product line that they offer. Their windows are some of the best from my experience in construction. This coupled with their professionalism and attention to detail you really cannot go wrong.

Kh
Review №21

I went into Debell Showroom and they give an awesome demo on how windows evolved and I felt smarter and it was very cool. The choices were nice and the fact they come out and dont charge to is great they know the difference between and economy job and doing the work right to make my house worth more and the value im spending to last so its totally worth it

Jo
Review №22

We have used DeBell Windows multiple times and plan on installing them in our new office. They have outperformed our expectations each and every time. Our oldest windows are over ten years old and have yet to let us down. We have had great experiences and would definitely recommend DeBell Windows.

Ha
Review №23

This company does not back what they tell people, to get them to buy a product. They claim to have a life time warranty and when you call them on it you are expected to contact the manufacturer yourself. The workmanship was poor to begin with by not having well trained or qualifird installers. Out of 7 windows installed in my house, 6 walls were cracked and they sent someone out twice and the cracks still showed. Now the windows leak whenever it rains. The parts of the windows that are used to pull the windows in to wash, no longet work. The response was if I wanted to buy new windows from them. I would never recommend buying anything from this company. They claim now only to be contractors. They are the worst contractors I have ever dealt with for work on my home. Do not waste your time or your money.

Al
Review №24

Over the years, DeBell has installed windows and siding for our family. They have been professional from the sales process to the installation, even up to asking questions about care long after installation. We have been very satisfied with their company, their products, their staff, and their service.I would (and have) recommend DeBell Home Improvement Center to my friends!

St
Review №25

The installers at Debell were so professional and great workers. They did an excellent job from start to finish. The installers were very courteous and clean while working onsite. They made sure that everything was clean before they left and that we were happy with the job they had done. I will be recommending them to anyone who needs windows.

Na
Review №26

Buyer beware! I would never recommend this company. The DeBell window product looks nice from the outside but is not of the quality I was promised. It looks cheap on the inside with hokey quarter round. June 24, 2020, It has been only one year and the caulking is cracked on all 4 corners of the window. The owner Melissa refuses to have this fixed because I left a bad review on google. I have lived here many years and done business with MANY companies. Make sure you get all verbal promises in writing (that may help protect you). I took them to small claims court and because I did not have their promises on the contract I did not get my money back. I was promised a quieter noise reduction window than the Milgard windows I had installed earlier in 2018. The better quality window (Milgard) was installed by Briteglass. Dec 2018, DeBell used ugly looking mismatched quarter round to seal large gaps between the window and the flange. The insulation and energy efficiency is also sub par compared with the best quality, Milgard window from Briteglass. The DeBell window is triple pane but very minimal noise reduction. The window panes are equally spaced and provide very little noise reduction. The owner is a liar !!! I told the owner my main concern was noise reduction. The owner William DAndrea promised me a better noise reduction window. Mr. DAndrea and the sales people just want your money. Make sure you GET EVERY PROMISE IN WRITING !!! I would also advise thumb prints and signatures. Plus their products are severely overpriced !! I had other windows, Milgard brand from BriteGlass and have found the Milgard Tuscany & QuietLine windows far superior to the DeBell cheap products. BEWARE !!!!!!!!

An
Review №27

Receptionist soft skills are lacking. There is a difference between an Investment and robbery on pricing guys. On a better note, Bill has good knowledge on his products and industry.

La
Review №28

Good products, good people to deal with.will do business with them again

Ja
Review №29

A week to obtain an estimate that was no more than what he had said at my home in an e-mail. Then I requested additional information to submit to insurance as well as a proper estimate and got the response, tell your adjuster to get off their ass. Not a professional encounter at all. Worst part is it was all from the owner. No customer service skills at all.

KI
Review №30

We purchased all new windows on our home from DeBells in Oct 2017. They were very responsive through the sales process, and the windows were installed in Dec 2017. The installers pointed out several things they needed to come back to fix - and they have NOT been back! We have called the company on SEVERAL occasions and have heard nothing but excuses (sales person was out due to medical emergency, changes in management, phone system was down, etc.) - The point is that SOMEONE from DeBells needs to come back to fix our windows! We paid top dollar and expect the top rated service that was claimed and promised! Over six months of waiting for a reply is NOT acceptable!

Sa
Review №31

I had all my home windows replaced in Dec 2016 just before Christmas. My experience from the initial order to the installation was excellent !! I would highly recommend DeBell to everyone.

S
Review №32

I would never recommend this company. We bought all our windows this company and had them installed. We had to have them come out 4 to 5 times after that to fix things that the installers messed up. One of our sliding glass doors from the time they installed it, was always hard to open and we had them come out several times on it. But they found nothing. So one day we couldnt even open it and had them come out and they found the rollers on the bottom were all nicked up from a wooden crate type staple from when they installed the door to begin with but I still had to pay for them to fix it their mistake. Nope would never recommend this company!

Re
Review №33

I want everyone to know how pleased we are with our new metal roof! It makes the house look much larger and more modern than before.We still have your sign in our yard and many of our neighbors and friends passing by think we have our home up for sale. I have given your card to two people, and I hope they take advantage of DeBells wide range of home improvement services.We would like to comment on the courteous and professional attitude your installers have. They were very courteous and caring about the way they proceeded with their work.I would highly recommend DeBell Home Improvement Center to anyone wanting a facelift for their house!Thank you again.~RJ

Ju
Review №34

Is this the right #??

Ja
Review №35

Quality people. Great work.

Et
Review №36

I couldnt even get a call back from them. I called them a week ago and asked to set up an estimate/measurement appointment for 7 windows(entire home) and the lady on the phone said Bill was the one that handles it and would call me back that same day in about an hour when he got back. its been a week and still no call back. Too bad, but we were not going to go with them anyways(just trying to get estimates to get an idea). Ended up going with a different company.

Information
40 Photos
36 Comments
3.8 Rating
  • Address:2600 S Virginia St, Reno, NV 89502, United States
  • Site:http://debellinc.com/
  • Phone:+1 775-826-6444
Categories
  • Door supplier
  • Bathroom remodeler
  • Home improvement store
  • Painting
  • Patio enclosure supplier
  • Remodeler
  • Roofing contractor
  • Siding contractor
  • Window installation service
  • Window supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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