Wasted my $. Purchased a mask for$8. When I tried it on at home the fabric was to right around my eyes. I had the tag with the price and their inventory number and they refused to give me credit of $8 towardthe purchase od another more expensive one. No exchanges at all with receipt. Not shopping here again.
Wow. This shop has any costume or lingerie you could ask for. Great selection. The ladies in there are super friendly and helpful. I highly recommend for couples or anyone interested is sexy clothing to check this place out.
Everyone was super friendly, helpful and knowledgeable. Great shop with tons of products, and unique outfits!
I purchased a pair of music legs thigh hi stockings I couldnt get them on before they ran. I took them back to the store After I paid $17 for them. They wouldnt replace them nor would they give me store credit I think that thats bad business.
Absolutely love this place.I was my first time in today. The amazing staff were absolutely helpful with every idea that I had. I have been a costume designer with Universal studios for the past 15 years. Costumes I definitely know and the quality of these are great! You will be seeing me soon ladies!! Halloween is coming!!
Love it here! They have tons of cute lingerie, in almost every size. The staff are super sweet and help you out if you don’t know what you’re doing. 10/10 probably only gonna shop here. ❤️
A gal pal and I went shopping for our first German Sparkle Party. The staff was engaging, had tons of suggestions and fun to boot. Well be back.
I love the variety of hats and costumes. The staff is also very friendly and I simply love their chill nature. Would definitely recommend.
Bad customer service. A while back I had to argue to return an unopened, non intimate purchase. Only a few dollars but was a big hassle. Today I visit again and am stalked at every turn like I was a criminal. Of course theyll claim they were being helpful, but they obviously were watching me. I told ea SA that I didnt need help, only to have them stand there and watch my every move until I felt so uncomfortable that I left. Its on Yelp too!!I WONT SHOP THERE AGAIN!
Loved this shop!! A wide variety of fabulous vanilla and kinky items to wear and ha e fun with!! The biggest corset selection I have ever seen. The staff was helpful and friendly. Give it at least an hour, there is so much too see!!
If you love having a shop that is eager to help you unlock your fantastic fancy for just the bedroom or a rave then this is wear u wana go and they do have lots of stuff for all sizes! I love this place and i always stop in whenever Im in reno!!!
Great selection of costumes & lingerie! Super cute shoes too. Jess A. was so helpful and nice. My boyfriend and I will be back!
The surplus amount of choices and information is amazing here! Choose any of the lovely women to assist and you will Get Answers!!!
Enjoy going in there, employees are helpful but not hovering which is a big plus. No matter what weird question you ask it doesnt faze them and give their honest opinion.
Best place ever, they also have a wonderful staff always ready to help u and make u feel comfortable
The owner is a MONSTER! All clothing is cheaply made and WILL fall apart less then one week after purchase. If you purchase an outfit that happens to run small they refuse to work with you even if you still have the receipt. Any questions you ask will be left unanswered. Worst customer experience EVER!!!
Such a fun store! Great selection of lingerie in all shapes and sizes. And a huge selection of costumes. Definitely a Halloween favorite of mine every year. They also have adult novelties, and unique bachelorette part supplies.
Refused a return of false eyelashes when glue bottle was dry.Kind of store that would rather lose customers than stand by their products.Manager extremely rude. Not rude aggressively. Just that blank vapid stare of complete unawareness. I understand though. The Netflix world makes customer service very very hard for these folks. Its OK. There are plenty of better places in the area.Thanks for the opportunity of reviewing you, The Chocolate Walrus!I hope everything works out!
Very helpful staff. Great job ! My daughter and I were browsing for items for EDC. My daughter found many interesting items.
So fun the woman who was working help me pick out the perfect out fit love it .
The staff was very friendly and helpful. While the selection fir what we were looking for was limited, the selection for sexy costumes, adult entertainment products, and bedroom lingerie was extensive.
Favorite place to shop for funky sexy and outrageous outfits. They help you with anything you need and have the best styles
Cheap, Chinese garbage. Most of the merchandise is one time use
If you need anything fancy, a spy or wonderful this is the place! The staff is professional and has lots of knowledge!!Thank you!!
Shopped here for my EDC outfits and accessories! Definitely recommend for high quality clothing.
Super helpful, easy to talk to staff. Good product selection, even in plus sizes.
Love love love their selections and prices ! My go to place
This is a great store outstanding customer service. Lots of selection and varied to choose from!
The corsets here are high quality and beautiful. The staff is friendly, helpful, and knowledgeable.
Good customer service and lots to choose from. Costume accessories available as well as nicer, higher quality intimates.
Its okay, they have a ton of stuff, but they also have way too many employees watching you as you shop... Maybe i want to talk to my better half about lingerie and sex toys without someone staring at me!
Great staff and thanks for all the advice
Loved it they accepted Talon and Zenda (both are me) and we cant wait to go back!
Very helpful made me feel very comfortable about asking questions
Love this shop! They are always so helpful
Clean great selection ....super prices...nice guy!
Great selection, sales lady was helpful in finding what i needed.
Its amazingly awesome here I really hipe to get a job here
Ill shop here as much as I can! I love this store.
Super great customer service very knowledgeable staff
Manama y good service
Great costumes love this place
The ladies were super nice and so helpful!
Chocolate Walrus nattlie you have terrible customer service the thick eyebrow and curly hair....she talks with her boyfriend on while your shopping
Skip this place...Not only do strange people follow you around the store, short gothic girl who obviously knows people who work there, but they collect and store your personal information off of your drivers license. Seriously, WTF!
Trash
Tammy was phenomenal!! Very knowledgable and helpful!
It was an inviting and very exotic store
Stellar customer service, beautiful inventory
The staff was very helpful
Really fun place to shop
Very friendly and helpful staff
Very very expensive and the employees said one price n then charged me double!
Wild and crazy
Horrible store not good selection and horrible owner named Tammy she was rude made fun of me and made jokes with her co-workers about me it was my first time buying a sex novelty item and it looked like most of their items were used in other words a goodwill for sex toys i ended up leaving because of the horrible owner/staff and selection I would go any where else but here not a good place
The people r nice clothes r nice
Great place
Best in town!
Great pricesGreat services
Large selection
Overpriced corsets.
Friendly staff
By
Management 🍻ExcellentTrained personnel 💘💚💙And materials.High quality products 🎇🎆And discountsUnparalleled 🎲💫🎰🎲🎯