Sadly I lost over 10 lbs waiting for this CVS to try to get my pancreatic enzymes for cancer. It was rough because during cancer treatment nutrition it is important! I needed to gain weight for radiation and chemo🤔but without my creon it was a nightmare 😞 the pharmacy workers did help me in the end so that was great!

The pharmacy is SLOW filling orders, SLOW answering phones if they answer at all.. Im so over this pharmacy I going to Smiths......

The helpers in the store knew exactly where everything I needed was. The checkout manager Steve was both helpful and funny!All in all a great place to shop.

Was called, emailed and texted 7 times over 3 days saying a prescription was ready. Go to pick it up and its not ready, while the tech and pharmacist loudly ask questions about my prescription while I wait. Awful pharmacy.

Slow and don’t care. Really? One person filling prescriptions AND so flu shots when people walk in?? Nothing like taking care of your customers.

My doctor sent in my prescription the day before I came to pick it up and they hadnt bothered to fill it. I think a full day is more than enough time to fill a prescription. We were picking it up on our way to the airport so having to wait 15 minutes wasnt ideal.The rest of the store seemed great and the employees were very helpful. Id just avoid the pharmacy.

Perhaps the slowest, most under staffed, and mistake ridden Pharmacy in all of Reno. Auto-fills rarely happen as scheduled or are late. Drive -thru is an after-thought by staff, only use it if you have a good 15-45 minutes to spare. Same day fills are often late, always a line. Needs more staff to clear the line for the volume they have. Yesterday, they were out of one of my key medications that was to be auto-filled 48 hours ago. Staff is nice, but this location is a royal train wreck .

There is always a line waiting for your prescriptions. If u call make sure u have time to wait, u could be holding awhile. I waited for an hour and a half, and still no answer, but had to hang up and go to work. I try not to call unless absolutely necessary.

They are always helpful and friendly in the store and in the pharmacy :)

Very busy pharmacy but I just called an I LOVE the new automated system they installed. I got everything I needed to hear with out being on hold until someone can get to the phone.

The pharmacist made me feel like a drug addiction for dropping off a narcotics prescription, the cashier was less than kind when she sold me the generic water (which costs almost $2) and the pharmacy techs had easily the worst customer service Ive ever seen. Ive worked in retail and understand customer service, this store and the people would work at it do not. Even the manager was giving me dirty looks as I struggled with my cane to pickup my prescription that took almost 4 hours to fill.Avoid CVS and particularly this one.

CVS PHARMACY is always clean and well staffed. Prices are good, even tho its a Store/Rx.

Very fast fill on some hydrocodone after dental work and friendly staff. I have had some slow device in the past but there seems to be a change of management.

My wife buys a lot of makeup atthe Huffacre CVS...this is our favorite CVS in Reno Sparks area.

Messed up the last three prescription in a row. Each time they try to pass off the blame on others. Go somewhere else. I know I will.

The only reason why I picked one star is because it says Hated it! ... really this is a no star store. I dont know what it is with the staff or the management that has gotten so out of control at this location but AVOID THIS CVS AT ALL COSTS even though the reviews at other Reno CVS locations do not seem that much better.My nine year old daughter had a lemon-aid stand. It took her three hours in the hot sun to earn $10 (not bad considering the tiny little street we live on). So what does a nine year old girl want with her new found wealth? Candy bars. So while on errands with the family she decides that she is going to purchase 3 candy bars at the advertised price of $0.25 each ... for a grand total of $0.75.When she reached the checkout the cashier attempted to charge her $2.50 per candy bar and absolutely REFUSED to walk around the counter to read the advertised price and adjust the error. After becoming impatient and rude with my NINE YEAR OLD CHILD she flat out refused to reduce the scanned item to match the signage. My husband then stepped in and would not allow the cashier to bully my daughter out of $6.75 (for CANDY! Despite an advertised sale. That is how insane these people are.)When they came home my daughter told me the story. I have worked in retail. I know what good customer service is. And I know when it sucks. Thinking this must be a mistake I called the manager.... only to hear the same story.Manager: Well, you would have needed to use your Extra Care Card.Me: Uhm... we have an Extra Care Card.Manager: Well, maybe you have already used your candy coupon…(wait… WHAT??? Already used a candy coupon? Since when do you advertise a sale price and then decide that you are going to so hedge your sale that it is just flat out false advertising?? The lack of logic in the manager’s statement literally was unfathomable. I got a headache just trying to make that statement make any sort of sense whatsoever. )Me: Ok, well.. she’s nine. She isn’t going to read a sale tag and attempt to calculate whether or not the stars have aligned just perfectly for the cashier to honor your company’s in store signage. She is going to trust that the adults are going to be honest in their business practices.At that point the manager offered to sell my daughter the candy bars at the advertised price. (She had been apologetic, but with loads of excuses for the cashier’s rude behavior. It was as if she were saying “I’m sorry your child is so stupid as to think that what we advertise things at is what we are going to sell them for. She really should have read all the fine print before bothering our poor put upon cashier with her attempted purchase.”) At this point I was so flabbergasted with how high up the food chain the lack of service (and basic mathematic skills) actually went in this store I was finished trying to resolve this issue.There was no way I was going to spend the gas on my daughter’s Saturday to take her back into the lion’s den.I informed the manager that this would definitely become a store review and I ended the call.Be careful when making purchases here. If you are ever going through the register and you think to yourself “Hmm… that doesn’t seem right.” stop the entire process and double check.Don’t be intimidated by the cashier’s rolling her eyes or calling for register backup in a rather irritated voice. Making you feel that you are the one being rude is how these people bully you through check out and out the door without questioning their advertising practices. It’s a scam. And if they will pull it on a nine year old child, they will pull it on an eighty-five year old on a fixed income. There is no honor here. These people have no code.We will not be back.

Always a line. Always. I’ve been standing here for 26 minuets. WORST PHARMACY EVER.

There is this middle aged Asian woman who is terrible at friendly customer service. Her greeting is REALLY fake. I cringe when shes going to help me because shes annoying, fake smile, shes slow, go to anyone else but her.

Representative on phone was more than helpful

1 hour of sitting on hold to talk to the pharmacy. Still didnt get to talk to someone.

Husband and I wont return. Very creepy rude staff staring at everything you do. Cant shop at ease.

I was on hold for a cvs pharmacy for more then 45 min and i had to hang up cause they never answered.

It is the worst CVS and more if a woman treats you, they should send their workers to customer service classes, they think they give us the medications or do us a favor when in fact our relatives require the medicine.

The worst cvs I have ever visited, they treated me very badly, the cashier was very arrogant because she used coupons, I do not recommend this store orrible customer service