Easily my favorite local smoke shop in Sparks, great prices and good customer service is what brings me back. They always have my 420 needs and at good prices. Angie always hells me find what I need and shes fun to talk to as well. She doesnt mind showing you any glass you wanna check out and is quick to help you with any information you might need. Thanks to Angie, will be coming back.

It definitely would have been a 5 star review, but they had glass in display cases -with- price tags on them (as if we could buy them) and when we tried to buy one the smoke shop clerk notified us that the glass in said cases were not for sale? But they had prices on them 😕 great prices but that really bummed us out.. besides that the customer service was great! 👍🏼 thank you!

This shop is under new management and they’re doing phenomenal. When my partner and I went in we were met with a cheery greeting and helped immediately. Not only did Liz (the new manager) help but she actually knew what she was talking about and was able to point us in the right direction and suggest solid reliable products. We will 100% be returning and telling our friends :) I definitely recommend this smoke shop

Angie is the best and always gives the best recommendations. She never misses! Such a great selection, too. My number 1 spot for vapes and supplies!

Both the girls working today were super helpful they are the best place to buy pieces in Reno!! Please if u smoke and like to get good deals and meet awesome workers then stop by their shop . Angie was super helpful too

Service and people are great when they are here, I have visited this store 4 different occasions before closing. And the store is closed. It’s only 6:12 right now and it’s CLOSED smh seriously ?

Went into this shop because I am new to vaping and needed help. Liz hooked it up and took care of me. Can’t thank her enough. I would highly recommend this shop for vaping and they have other great products for smoke enthusiast. Ask for Liz.

Cloud city is AMAZING!! this shop is great, i went here today for the first time to get a vape kit and the staff was super nice and helpful. i got exactly what i was hoping for and at a good price too. if you are going to get vape supplies i say go to cloud city for sure, i look forward to stopping by again soon. :)

Best smoke shop in reno hands down! Liz was extremely helpful and knowledgeable about everything! I will definitely be coming back to buy some more stuff soon!!!!! 100/10 recommend this smoke to everyone in reno looking to get some new pieces!

The store manager Liz was a huge help to me. Great prices and customer service. My favorite smoke shop in the city.

Liz the manager was awesome she was a great help with all the products I bought and they have so many flavors

Liz is always a great conversation, makes going to this smoke shop a good experience every time.

Best vape shop selection and service you can buy!

Amazing place! Liz is a rockstar. Highly recommend.

Great customer service. Would definitely recommend

Thank you for helping me Liz and Angie

Cloud City is by far the best Vape & Smoke Shop in all of the country! Everything I go in here, Im always helped by a friendly, professional, and courteous employee. They always have the right answers for every question that I have, and always recommend me the correct product for what I need. The store is always well stocked, and very clean. The owner Jasmine is truly an owner that cares about her store and employees. She is always in a good mood, and helps get the entire product solution that I need. Thank you Jasmine and Northtowne Cloud City staff for making every experience, truly amazing and fun! And prices are definitely reasonable!!😄😄😄

Great atmosphere. The salesman who helped me not only knew exactly what I needed to get, but also sung a song that was playing on the radio- AND HIS VOICE WAS AMAZING!!

Met the owner a while ago when I went in with a friend and she was so amazing that I now go there anytime I need something. Great personality and you can tell she greatly values her customers, very pleasant person. Great selection of stuff and good prices. They probably have what you need. Give them a go :)

They sure do have a habit of up charging what is placed on the tag. Almost every other time i notice paying 2- 10 dollars more than what the sign says (depends on product). I always think to myself maybe its the taxes buut once i see my receipt, smh. Since all sales are final they never fix it.

Great store unbeatable prices and huge selection and variety of products!!

Very helpful and quick! Helped with our priceRange and had a great eye for every detail of our glass piece! And we even saved money! Very satisfied always with this place, we enjoy coming here for all our glass and smoke needs! Thank you so much! :)

The customer service was phenomenal! Seriously the nicest woman I have ever met. I noticed a price discrepancy on one of the products and she went out of her way to call not one, not two, but three (or maybe four) different people to verify what the price was. After all was said and done she told me that she would be changing the price to what she honored for me. I have experienced awesome customer service before but I would never imagine someone making 3-4 phone calls to ensure the customer is getting the best price possible. Thank you!!

Beautiful and eye catching place. Really friendly and Kirsten was patient and helpful. A++++ customer service and good prices for glass tobacco pieces. Thank you I will return!!

BUYER BEWARE! I purchased an aspire vape pen a few days ago and Im pretty sure its a used vape pen because it wont hold a charge like a brand new one would. I purchased the same model I used previously so I know it should hold a charge better than the one they sold me. I called and left a message for the owner to call me and I have yet to receive a call back.

Just excellent! Jasmine is so friendly and knowledgeable. Every time we come in, she is so helpful. Great prices and large selection.

Great selection and great customer service. I would highly recommend these people for all your needs. They have it all ! I will definitely be back soon. Store owner Jasmine was friendly and very helpful. I will definitely return for my next purchase.

This place is amazing! The lady who attended me is SO NICE! She thought me how to use the products and has the best personality! I always come here! 100% recommend!

Jasmine is the hook up! They have everything for all your daily smoke! Hooked me up with there best in quality and and price! Took really good care of me I’m leaving more than satisfied! Thank you!

Great customer service! Every time I come In they’re super nice. Always have great material. Definitely recommend!

Very High Quality Service. Very Helpful and extremely nice. 10/10 recommended to go here. Best Vape Shop in RENO

Walked into cloud city for my first time and was instantly greeted with great service . Helped with any question I had and gave me the utmost of information. HUGE Selection on water pipes or dry pipes all your vape needs and accessories! DEF WORTH THE CHECKOUT

Best shop! Stop by for whatever you need or just to leave with something new. Jasmine is so sweet and treats everyone like family. You won’t regret coming in to this place!

Finally got to writing these fine people a review. One of the best smoke shops in town. Very clean and good prices. The owner is such a sweet lady. I love coming in here for my what have yous.

Quality customer service. Great glass for a great price. I accidentally left my ID there as well and they kept it for a couple weeks and it was returned to me safely. Super thankful for that.

Awesome place. ! Was really warm and welcoming . Lady was very nice and had a great smile! They have good delay on pipes and juices . Will come here again as my regular.

Cloud city smoke & vape is the best smoke shop I’ve been to. Jasmine knows her stuff! She was extremely helpful and they had too quality with great prices. I definitely recommend to check it out.

Best vape shop around! Jasmine is literally THE BEST and most helpful person and she’s so courteous! Love it! My new favorite shop

I never post reviews but for this one I just had to. Best place in town honestly! I been to most of of the shops in Reno. And nothing compares to the quality and prices on their merchandise. Good customer service too. ✌🏽

This place is super awesome. Good quality items with a great staff! Definitely recommend!

Amazing selection! Great customer service, absolutely beautiful pieces and the prices are fantastic! I would recommend this smoke shop to anyone

Jasmine was an absolutely amazing person and she helped us so much!!! Love this place I will never go to any other smoke shop!! If I could give more than 5 stars I would!!! Keep up the good work!!!

Customer service was exceptional!! Good prices :) update: I was told Id get a discount if I posted a 5 star review. Take every review on here with a grain of salt.

The best shop I’ve ever been to. The owner is so nice and her prices are very cheap!!! HIGHLY recommend going here than any other shop!!!

Definitely recommend this place! Super cute items, good prices, girl who was working at shop was super helpful and great! Definitely would recommend going back there

Best shop in town. If they dont have a flavor, theyll order it for you promptly. Nice to know my favorite juice isnt too far away or over $20

Great customer service and a host of products to choose from! They even go out of their way to find products they DONT have, just so they can satisfy their customers needs. CROSS definitely a one stop shop for all your smoking/vaping needs. 👍🏾👍🏾

My favorite smoke shop in town. The owner is very kind and knowledgeable in the products. If you’re looking for a place that’s affordable and has a great selection then you’re at the right place. I definitely recommend stopping by and checking the place out.

Staff was super friendly and very helpful. Handled a full store of customers quickly and efficiently and helped everybody out fully.

Had a very amazing experience!! customer service is impeccable, very polite and easy to talk to. Also, very informing! learned a lot!! highly recommend shopping here.

The lady who owns this shop is amazing she ordered my wife a 4 pack of her coils and got them within a day. Very knowledgeable about her products and has the most amazing vape shop i have seen here. Her prices are also the best would recommend this store 10 out of 10.

This is the best smoke shop in Reno Hands down! The owner is friendly and very helpful. Ive visited numerous times and have yet to left disappointed or without something new everytime.

I absolutely love Cloud City Smoke & vape shop!Great customer service! Beautiful pieces, with a wide selection of EVERYTHING! Definitely my go to store!!!

Great smoke shop! owner let me refund n replace multiple things a new employee sold me that were wrong parts. awesome knowledgeable service by owner!

My new love, Jasmine, took care of me and my people when I came in to buy my products and for that, this will be the only store Ill spend 💰 at ❤️❤️❤️❤️❤️❤️ Thank you for your great hospitality and customer service!!!!!!!! I immediately felt like family while there. 😍😍😍😍

She was very kind and helped us out quickly and at the best price. Great selection and prices on everything.

This place is awesome! Great prices, great customer service! Clean and very welcoming.

This is the best place to get glass wear and vape products. The girl that helped me was the best person and she helped me with so much. LOVE THIS PLACE

The best smoke shop Ive been to in Reno! Very friendly employees who seem genuinely interested in finding you a great deal!

The people here are so friendly and so helpful. They have lots of variety and are super knowledgeable too.

I have been a long time customer of the people who own this place. This shop is stunningly beautiful and the customer service is top notch and they are always extremely helpful. Go to smoke shop for as long as Im in Reno.

Went in, its the best smoke shop Ive been to in town, the owner had a great attitude and everything had great prices! I will be returning,best prices Ive seen on some high quality glass and bongs! Its a stoners heaven

Super friendly, helpful, and great prices! One of the best bigger shops in town.

Hands down the best head shop in reno. Best prices and the best products. Only store I spend my money at when it comes to glass and wraps. Hands down the best

Best smoke shop in reno! staff is friendly and super helpful. first time at this smoke shop and had an amazing experience i’ll definitely come back!

I had an amazing experience the lady was so nice and gave me one of the best deals that I’ve ever been offered. Definitely recommend!

I was thrilled with this experience. Jasmine was extremely helpful and so positive! I will definitely be coming back!

Very good selection. Great price. Great customer service. Will be back often.

Jasmine is amazing and knowledgeable great store! Great products

Super great customer service! Fair prices and friendly staff. Thank you Jasmine

Love this vape shop the owner is very nice and got great prices it my go to shop

So this vape store is huge and a wonderful young lady named Jasmine is so helpful and friendly this is how customer service should be. she gave me a great deal on my sons birthday present and I still got to get vape stuff for me thank you.

Cloud city Reno was great! Jasmine was really helpful on my first time in!Highly recommend!

Jasmine was amazing very helpful shop was clean with lots of choices to choose from. I highly recommend checking them out💯

Jasmine was a wonderful worker, gave great advice and helped me out alot. Highly recommended

Really funny, great customer service! Definitely coming back again. Love the store and great selection!💚

Great smoke shop! Excellent service, selection and prices!

Came in for the first time and got great service from Jasmine. Will definitely be coming back. :)

Good Prices on rigs, piece water Is great price and keeps your rig clean.

First time vaping and the store had everything I was looking for and on top of that Good costumer Service!

Best place to go to she is always looking out for me about the items I am getting customer for life

Super helpful and amazing! Definitely will continue business here.

Love this place!! They have a bunch of different items to choose from. We are always greeted with smiles and happy energy from jasmine, she is amazing!

This place is huge full of options lot of awesome products, very respectable and nice employees deserves 5 stars

Loved the service, had every question answered with expertise, and the owner jasmine is one of the best I’ve seen.. thanks so much for the amazing product, love it.

Very helpful and friendly. Definently going back and would recommend to any vaper

Best smoke shop in Reno by far. Jasmine and Kearston know what they are talking about; highly recommend.

The owner is super nice, very helpful she stayed open a little late to help me find the perfect smoking utensil... then gave a great price on very good merch ...

Jasmine was an amazing sales woman! I will definitely be back, great deals and inventory.

Love love love this place!! so helpful and always knows what she is talking about! definitely check this place out!

Best smoke shop ever!!! Get to know the guy over there, and hell hook you up! Very courteous and generous staff

Extremely helpful, great selection. will definitely come again!

I am a new customer here and when I came the first thing I noticed was how clean Cloud City is, Jasmine the owner was very engaging to me and very helpful with any questions I had, the store is bright and amazing quality pieces including other wonderful products. I highly suggest anyone to come here for all your smoking and vaping needs as well as many other products!

Jasmine is hands down the best owner of any smoke shop in Reno. The service is phenomenal and I leave this store always happy. This is the spot for me!

Amazing pieces of glass and huge selection. Super friendly and warn customer service. Definatly my new fav store.

The owner, Jasmine is such a sweet lady, anything you want she will order and give you the best deal. Out of all vape shops in Reno this is definitely the best one!

Friendly introduction, store smells great, alot of cool options for everyone so this store definitely deserves a 5 star rating

A great place to get your vapes or juice. Very nice employees and very helpful

Friendly staff with the best deals. Highly recommend these guys!

Good Vibes As Soon As You Step In The Door 🙏🏻 Love The Energy They Bring!🖤💯