Their staff is top notch! Super pleasant and easy to work with. Customer service is out of this world. I drive a good distance to come here just because they’re so wonderful. Highly recommend!
I have never regretted choosing Reno Family Eye Care! I’ve been seeing them for 6 years now & will continue to do so for many years to come. Front desk is nice, support staff is knowledgeable, and I love Dr. Smith. She is always friendly and I enjoy having her as my doctor. My script is always clear after an exam and they have a wide variety of glasses to choose from. My husband used to go somewhere else until I sent him to pick up my sunglasses for me once and he immediately decided he wanted to be a patient there too. Highly recommend anyone to go to them!
I stopped by to pick out some new eyeglasses. Madison made it a very great experience and she really went above and beyond my expectations. Thanks so much!
They got me in the day of when I had eye pain. Office staff is great and welcoming. The techs are all kind and well informed. Dr Smith took great care of of my eye and spent lots of time answering my questions.
Reno Family Eye Care is a great place for eye exams, eye problems and purchasing glasses. They are friendly and professional. Best eye exams from Dr Boren and his staff. Top notch and extremely modern equipment!I highly recommend this practice for your eye care.
Reno Eye Care has provided me, my spouse, and my daughter’s family with outstanding eye care. Dr. Mariah Smith is exceedingly competent and thorough. She is also compassion and caring, as well as putting whatever time and energy is required to make sure our needs are met. She is far and away, the best oncologist I’ve ever had! Sharon Strand Ellison
Very good. One small thing. My wife and I had back to back appointments, she was brought to the exam room during my exam. It made us both uncomfortable. Thank you.
They are very friendly, polite, and professional. I received a high quality eye health exam. I highly recommend Reno Family Eye Center.
I recently had my annual eye exam andTheir procedures made me feel safe while I had my eyes checked by Dr. Smith. Their friendly staff wiped everything down and sanitized ahead of time. If you’re looking for a safe place to get your eyes checked, I’d recommend Reno Family Eye Care.
Amazing customer service, from the initial appointment phone call with Breanna, to the warm welcome with Julie, and all of the staff - doctor, doctor’s assistant’s are all super friendly, professional and helpful. Thank you for your service and for what you do!
Great little eye place. The staff is friendly and helpful
Everyone was extremely nice and professional from the lady at the front to the doctor that assisted me through the exam. However the rep at the front desk Ronald was super helpful and the best of all.
The staff was beyond friendly. Just picking out my frames was super enjoyable and speaking with Madison was the best part of my day. The doctor was professional and great at explaining certain things to me and showing me the photos of the inner eye they took. I walked away with a new forever eye Doc! Thank you!
My 7yr old’s first eye appointment was a success due to the hospitality of Reno Family Eye Care. The doctor and all the staff we interacted with were very kind and welcoming. I am extremely relieved with how well the appointment went and look forward to many more in the future.
My husband and I recently moved to the Reno area from the Bay Area, as anyone who has relocated knows that one of the most improtant things to do is to find health care you trust. We read some reviews and decided to try Reno Family Eye Care and we could not be happier that we did. Our experience exceeded our highest expectations from the moment we entered the beautiful total eye care facility, and until we left.The office and staff are exceptional, everything is state of the art, we were very impressed from the moment we were greeted at the front door by Julie the receptionist who was delightful. Taylor did the initial exams, she too was excellent, very caring too, and I mean it when I say everything was state of the art! We had a doctor in the bay area we liked for years, our visit to Reno Family Eye Care was without a doubt the most thorough eye exams we have had to date.I cant recommend Dr. Kallie Kappes highly enough! Dr. K., is an outstanding doctor, she is very professional, extremely knowledgable, very patient, understanding, caring, and an absolute ray of sunshine! I dont think I have ever had so much fun, or have been so happy and impressed with a doctor or with an eye exam! Dr. K. has our vote for the best doctor of optomotery we have ever had the pleasure of visiting!The office is beautiful and has the most extensive selection of eyeglasses, and so many fun ones at that! My husband and I were again highly impressed with Kera who was our technician and an absolute joy, we had so much fun picking out our glasses, and getting to know one another as well. Kara took great care of us and made sure we were happy, and we certainly were.We were also very impressed with the Covid protections the clinic provided, everything was spotless and sanatized perfectly.Everyone in the clinic was very kind, always smiling and thanked us when we left.We couldnt be happier with the entire experience!THANK YOU Reno Family Eye Care, you really are the BEST in every single way! You set the industry standards of excellence!Julie and Stephen
The exam was thorough and everyone in the office was very friendly. Everything, including the process of choosing new glasses, felt safe in these COVID times. Dr. Smith was recommended to me; I was not disappointed.
They were wonderful! My husband and I switched from another office due to some issues we had with the front staff. The staff and doctor at this office impressed us right away and were so nice and welcoming. They walked us through every step and made sure we felt comfortable and happy with our visit all the while staying professional yet relaxed. And they are open on Saturdays! We love this office and will stay patients for as long as we live in Reno.
I highly recommend Reno family eye care. I was seen by them 3/3/2020. I was a brand new patient not only did they see me same day but an hour early as well. Special shout out to Michael in the frame department as he took his time to help me find just the right pair of glasses.
My experience with this whole group has been wonderful each visit. The level of friendliness, professionalism and respect is highly appreciated. Giving options and willingness to honestly assist have won me over. Ill always recommend people go to Reno Family Eye Care!
I love this place. Dr. Smith is the best and the entire office staff are friendly and very helpful.
Tbe best in town.
Very pleasant, thoughtful and professional staff. Everything about my exam is well explained and I never feel rushed. Highly recommend!
This is my 3rd time going in for my yearly exam, and I have nothing but great service! Everyone is so friendly and helpful.Best eye care center!
Dr. Smith is a wonderful. Shes been helping my family see better for years. Even through we only see her once a year, she remembers us, and is super patient with the kids. The staff including the team that helps choose glasses is always professional and friendly.
I highly recommend RENO Family Eye Care. My family and I have been patients for well over a decade and I really love and appreciate the excellant attention to detail and personalized care that we have always received during every visit.
I started to go to Reno family eye care 3 years ago, twice for myself, once for my 4 years old daughter and my husband visits them about 5 times. All in all its a nice place. I am not a picky person but I think they treated me who is pregant 30 weeks and my daughter unfairly today when they are scared of the COVID-19. Last Saturday 16th, my 4 years old needed an eye check so follow the appointment from 11 am we finished until 1 pm. Because of my husband got diagnosed ULCERATIVE COLITIS when he did colonoscopy last month, plus he only had a glass of smoothie after he got up, he doesnt feel well when the time reach 1 pm. So he complained his unwell feeling in the eye care before we left. We saw front desk lady Judy or Julie, eye glasses helper I forgot to ask her name, Joshua- kind of a nurse before the doctor or a person knows how to use machine to do examination and my daughters eye doctor. Then Monday 18th, I went in there with my daughter without following their policy of WAlK IN ALONE, the front desk lady asked if we have any sickness in my whole family, I said NO because of I dont think bowel infection counts for this question, later after the front desk lady asked Doctors words that he doesnt mind to see me and my daughter, I started my eye checking with them. So before the doctor, still Joshua helped me with the machine part and talked about purpose for today which is get a pair of glasses. After Joshua left, me and my daughter waited for 5 to 10 minutes and then the front desk lady walked in the checking room with a doctor started accusing me that I am lying about NOBODY IS SICK in my family. Said her staff told her my husband mentioned about he doesnt feel well on Saturday then use the COVID-19 CDC policy, send me and my daughter out in the middle of eye exam. They misunderstood the whole situation, and I totally understand they are aware of safety stuff. All I want to say is: Please think with your brain, who will do the weird stuff like harm all your eye care center staff with a baby in tummy for 30 weeks and with a 4 years old girl? And especially choose here to start? If they send me out when I am checking in with my daughter, I will think they really trying to keep people safe from the virus. But in the middle of the exam, so RUDE. Thats all. What I can do, so i didnt argue and left without saying anything because i dont want to hurt my daughters little mind. My daughter knows mamas eyes got checked today with the eye doctor and she told grandparents all about it. Its sad that this kind of JUNK happened in my life. I will try to forgive you and move on. Good day.
Very kind, patient, and helpful!
Very clean and friendly workers. Everyone that I had contact with took there time and mad sure I left happy and with a good understanding. 🤩💜
No second chance to make a first impression. Due to insurance change at my workplace, I was forced to find a new eye care facility. Fortunately, my son and daughter-in-law gave a positive referral to Reno Family Eye Care.From the staff at the check in counter, to the Mariah Smith, OD, everyone treated me with respect, professionalism, with a few laughs here and there.The complimentary Keurig coffee is nice touch as well.
Great experience here. They were efficient and thorough, friendly and welcoming. They did great with my toddler (which is very impressive because she does not sit still). Will definitely be going back and recommend highly to anyone.
Dr. Solberg and Maddison are so helpful.They go above and beyond with their client service.I am glad I have continued recieving eye cafe from Reno Family Eye Care!10/10 recommend!
Wonderful experience. My examination with Dr. Mariah Smith was very thorough. She explained everything about my eye health and answered all my questions. The thing that stood out most was how positive and kind she is. I have been going to the Reno Eye center for several years and I always leave feeling very pleased.
Everyone was very friendly, helpful and courteous. My examination with Dr. Mariah Smith was very thorough. She explained everything about my eye health and answered all my questions. The optical staff is top notch which was much appreciated when it came to lens options for my prescription and properly measuring and fitting my progressive lenses. I would recommend Reno Family Eyecare without reservation and look forward to my next visit.
The doctors and all staff are great! Was a very good experience and I love my new glasses so went back and got sunglasses! Dr. Solberg was great.
Andy will go above and beyond to make sure you experience is amazing. He takes pride in his business and it shows! Thank you so much for exceptional service and care! 👀✨
The folks at Reno Family Eye Care are wonderful! Everyone was friendly and courteous. My exam was thorough, I was seen on-time and would recommend these guys to anyone for their eye care needs.
Ive worn glasses for 55 years. Glad I found Reno Family Eye Care. I will never go anywhere else. Fantastic place!
Very friendly staff. Dr. Boren takes a personal interest in your care and wants you to be completely satisfied. He goes beyond what what would normally be expected from an eye care professional. Plus, hes a really interesting and nice guy too! I am 100% happy with his care.
These guys are great and Dr Smith is really terrific. They dont try to upsell continuously like many places. Latest technology for your eye evaluation which was not the case when I brought my son elsewhere because we werent able to get in to see Dr Smith within the window of time we had to work with for him. Huge difference.
I got an appointment within one day of calling. The staff and doctor took time and care in getting me in and getting my examination which was very thorough. Dr. Smith explained everything to me clearly. I would recommend Reno Family Eyecare to anyone needing an eye exam where you will be treated with care and respect.
Being a mid 20s bachelor with little to no fashion sense, Dana was honest, friendly, and helpful in helping me pick frames that fit my face.Glasses arrived ahead of schedule their scheduled time, and even though there was a mix up with the lab, Christina had them rush ordered and I had my glasses back with the appropriate prescription within 2 days.
Service was great! I was initially intimidated when I walked in, it looked like somewhere you could only get prescription glasses, but the lady at the desk called me over and when I told her I didnt want prescriptions, there was no hesitation when she told me I could still look around! (Micheal?) the Optical Manager was very kind and showed me around all the different kinds of sunglass lenses you could get
I’ve never had a negative experience here. I look forward to the visits and the entire staff is wonderful! Highly recommend.
I absolutely loved how welcoming the staff and doctor were . They took their time with me, no rush, I highly recommend this office !
Superior customer service before/during/after Exam. Efficient and personal. They brought a tray of snacks!
Having needed an exam, I decided to try out Reno Family Eye Care given they were under my insurance and very close to my residence. Theyre office is incredibly clean and professional and everyone that I worked with were pleasant and easy to get along with. Both Dr Smith and Nancy, the two that helped me through my exams, were very knowledgeable and made the whole process incredibly simple. I think the only difficult part of the visit was choosing new frames for my glasses.The have a decent selection of frames with a wide enough variety for men (cant say what the womens selection was like), but dont go in expecting a big wall like say Lenscrafters or even Sears.
Had a fantastic experience! Everyone is extremely patient and thorough in their care and explanations. Would recommend their services to anyone!
Everyone here was incredibly nice, professional, and knowledgeable! I had an awesome experience!
I really enjoyed my experience at Reno family eye care. The staff are professional yet fun - Dr. Smith, Madi and Dana in particular were able to be professional about my visit and still laugh and joke with me and treat me like a human being (I am quite the jokester). They were able to correct a prescription error from my former optometrist no sweat-and Madi even helped me pick out my new favorite frames ever! I strongly recommend them. Give them a try-you won’t be disappointed!
Hi my appointment with Mariah Smith O.D. was Excellent. Reno Family Eyecare is a wonderful place to go and the staff always treats you with Courtesy and Respect !! I would highly recommend them to all my friends !! Many Thanks, John Clark, Reno!!!
Ive been seeing Dr. Boren for years. Always get GREAT treatment. Professional, friendly, courteous and thorough.
Reno Family Eye Care was suggested to me by my son and Im happy he did because they were most wonderful and patient friendly and I got some new contacts and glasses so thank you very much dr. Cant wait to see you again.
Dr. C. Annie will highly recommend
Dr. R. Andrew Boren.Is my eye doctor and he is very kind to me and treats me whit respect and the staff makes you feel at home they will help answer any questions you have no matter what.Im glad Ive found this eye doctor they all really care about you as a person not a dollar sign.Thank you guys.
Great Staff, And Service!
Mariah Smith is very thorough, she took the time to explained everything that would be done, I highly recommend the Retinal Screening too. The entire staff is very friendly.
Professional. Efficient. Personable. Highly recommended.
My husband and I have been going to Reno Family Eyecare since moving to Reno over 10 years ago. We have been very pleased with the high level of care we have received, and the conscientiousness of all who work there, especially Dr.Mariah Smith.
Best experience and friendly and capable staff!!
Always very professional and polite.