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LensCrafters
5465 Meadowood Mall Cir, Reno, NV 89502, United States
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LensCrafters
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La
Review №1

Great eye exam. Very helpful. The optician was great! So patient and helpful. Spent so much time with my husband and I. You guys were awesome! Thank you

He
Review №2

Diana was the whole reason I chose to come to LensCrafters today, as she answered my call and was so incredibly friendly and helpful! I have used a different provider in town prior to this, but I’m so happy with the service here that I’ll switch to here permanently.I ended up buying two pairs of RX eyeglasses and a pair of RX sunglasses for an incredible price. I couldn’t be happier I ended up in this store today! Thanks, Diana- you’re a rockstar!!!

Br
Review №3

Kelly is a Rock Star. Her patience and knowledge is above and beyond. I witnessed her deal with a rather rude customer with humility and grace. I am impressed with her professionalism. Thank you Kelly. LC she is an asset to your organization.

Mi
Review №4

I have used their services for about 9 years and have had a pleasant experience every time. Staff has changed multiple times but the experience is always the same...fantastic. Great job yall

Ju
Review №5

Came here for the first time to get a second pair of glasses and was immediately greeted and helped at the front! Diana was amazing! She helped me with everything I needed and made sure I was happy at the end! She was extremely friendly and helpful! They also had a lot of options to choose from which I love! Definitely recommend going to this place!

Je
Review №6

Kelly was super helpful and nice. My glasses’ frame needed a little bending to stop them from sliding down my nose and it was done instantly and complimentary. I’ll keep this place in mind when I need a new pair of glasses for sure.

Da
Review №7

Definitely recommend! Got an eye exam and new prescription glasses same day. Staff was super helpful and easy to work with. Overall great experience. Bonus points they took my insurance. Will be back! Thanks Diane and Isabella.

Sa
Review №8

Kelly was a life saver! Fixed my glasses in a few seconds and I was on my way. Very professional and pleasant. Real asset to Lens Crafters.

Se
Review №9

Dianna was a wonderful help in picking my glasses and helping me order them. The staff was amazing as well highly recommend.

Jo
Review №10

Great people working there. Very knowledgeable and seemed happy to be there. My only complain was a lack of options of frames within the amount allowed by insurance. Loved the material my glasses were made of. I wear trifocals and have NEVER had glasses than thin in my entire life!

Br
Review №11

Kelly Funderburk was amazing! She was patience and so helpful with helping me find the perfect pair of glasses! Also helped me with a great deal for contacts and glasses! Very happy with my service here! Highly recommended Kelly! 😊

Ti
Review №12

Diana was quick and efficient. Whole service start to finish was professional and well done.

Fa
Review №13

Diana was amazing! She took me in with a smile in her face. She made the whole glasses process easy and she was very helpful and patient. She is amazing.

Mi
Review №14

Very fast delivery. Superb, friendly, professional service by Kelly!! Thank you, Mike Davis

Se
Review №15

Kelly was Awsome! She made me fell comfortable while trying on my frames and fitting me for my five pairs of glasses. She was very patient and we had great conversations. Thanks Kelly very much I will be back for you to help me with the rest of my frames😊

Ro
Review №16

Went to LensCrafter today and had a wonderful, relaxing it experience. Diana, Julian and Isabel were extremely helpful, knowledgeable and professional.

ke
Review №17

Kelly was so great! She absolutely was amazing and didnt mind at all when my husband, brother and I were joking around. She helped us with our frames and got everything we needed. Will keep coming back.

Br
Review №18

During this visit I needed to get my safety glasses switched from bifocal to progressive and I was not satisfied with the frames for my everyday glasses. Kelly was very patient with me and extremely helpful with selecting the frames that would best work for me and my wife. Fixing my safety glasses seemed like a walk in the park for her as she can navigate all the tools needed to set up lenses with ease. She is very good at what she does while being very polite and courteous towards her customers. It was a treat to work with her at LensCrafters in the Meadowood mall and I would recommend anyone go there in the hope they could work with her also.

Ka
Review №19

Kristi, a licensed optician, saved the day. My grandson needed glasses asap because he couldnt wear his contacts due to an eye infection. There were issues with his prescription, but she solved the problem and rushed his new glasses which were ready in 15 MINUTES. Wow! What great, competent service.

Ko
Review №20

Kelly fixed my glasses in 30 minutes! And didnt charge me. I am blown away by the amazing custom service. Will definitely be going back there!

Vi
Review №21

Diana was quick and got my new glasses adjusted to perfection!!

Sr
Review №22

Kelly was very knowledgeable and walked thru all my options. She was very courteous and listened to what I was looking for and priced out the options to help me make informed decisions. Very pleased with the outcome - Thank you

Ru
Review №23

Knowledgeable, friendly, good service Dianne is the one assist us.

Mi
Review №24

Thanks Kelly!! Long haul but we got it done :)Thank you Diane for the fitting ;)See you soon. But not too soon

An
Review №25

Do not go here. I went in to receive a prescription for work safety glasses; I received the prescription but they failed to provide my PD. After informing them this is absolutely necessary they refused to give it to me and told me to order safety glasses through them or let them order the glasses for me through my companies provided. Absolutely disgusting. Will never be back

Ja
Review №26

Awesome team! Everyone was extremely helpful, resourceful and pleasant to communicate with. I came in to get one pair and ended up leaving with 2 pair of glasses. Thank you all for your excellence.

St
Review №27

I lost my glasses. They might be somewhere nearby, but without my glasses, I can’t find them. Made an appointment last minute and was seen super quickly. Very fast and friendly exam from Dr Beck. My optician, Maria, got me fitted with new frames and I can see as clear as ever. Thank you guys!

Aa
Review №28

Awesome and fast customer service! 5 stars! Diana was super helpful thank you! :)

Si
Review №29

Taken care of diligently! Very friendly lady who helped me choose the best glasses.

Re
Review №30

Diana helped us readjust our frames super quick and easy. Really appreciated her help!

J
Review №31

Kristy help me to adjust my glasses and she is amazing I recommend her she’s very knowledgeable and willing to help ! Thanks

Ro
Review №32

I came in for some prescription sunglasses. The store was clean, and the staff was very friendly and helpful. Jack measured me for the glasses, and got me in and out in no time. He walked me through using my HSA for my glasses, and took time to explain the charges.Overall, it was a great experience, and I can’t recommend this location enough!

Jo
Review №33

Very freindly and helpful staff, very professional and the customer service is great ! Makes me feel good to come back As-well!

Ci
Review №34

Brought in husbands glasses for emergency repair and they were able to do a temp fix

ti
Review №35

Isabel was great, answered all my questions and made the buying process really easy

Je
Review №36

Jackson Stovall, approached me quickly without pressuring me. He was readily available when we checked out. He made sure we had the best possible deal Whether it was via Lens Crafters or through my insurance. He was polite and friendly.Thank youJed Ingalls

Ts
Review №37

Came in today for adjustment on my glasses and staff quickly took care of it. Thanks! Also have a great selection of glasses to choose from.

gr
Review №38

Fantastic Customer Service from Kelly at Meadowwood mall. Friendly and super helpful!

Jo
Review №39

Prompt and helpful. Dianna was very nice, albeit very brief.

Ho
Review №40

Got right in! Great service! Diana was very helpful.

In
Review №41

The people here are very nice and they are all so professional ❤️

Ma
Review №42

Isabel has helped my whole family find the perfect pair of glasses. She is kind and patient with us. We appreciate her and love going back.

Ro
Review №43

Diana was wonderful. Very knowledgeable and professional. I love the experience.

Gl
Review №44

Diana does an amazing job. I recommend you look for her when you come in.

Iv
Review №45

Diana was amazing and took care of my mother in law with all she needed from eye exam to choosing her eye glasses.

Ni
Review №46

I love it here. They are great. They are the Goddesses of eyewear.

Le
Review №47

Diana, licensed Optician, at Meadowood Mall LensCrafters, is very helpful and kind. She explained me about AAA discount which nobody tell me before to save some money.

Re
Review №48

Dianna and Isabell are amazing! Great service!

4E
Review №49

Very knowledgeable and helpful employees…I recommend LensCrafters to all my friends and family.

Re
Review №50

Julian at the Meadowood location was awesome, super friendly and prompt. Deffo will go back to have our glasses serviced! 😁

Da
Review №51

Service and exam were awesome. Diana was a great help with my new glasses.

Cl
Review №52

Kristi was extremely helpful and effective with her service. She fixed my broken Tiffany sun glasses in less than 5 min.

Mi
Review №53

Diana and the eye exam crew were terrific. Thanks for helping us with our eye care and glasses.

Di
Review №54

Came in today for an emergency and was able to leave with two pairs of glasses. Quick, efficient and easy.Diana was great!

Le
Review №55

My mother speaks absolutely no english, she always gets nervous when we go out. Lately her sight has been getting worse so it was necessary for her to go out. when we walked in we were greeted by Isabel. She noticed my mothers stutters and began speaking in Spanish. She didn’t make a scene or made my mother feel ashamed for not knowing english, instead she helped us out and even became our friend. Thank you so much Isabel.

Ni
Review №56

Great customer service. Wide selection of designer frames.

Ja
Review №57

Great customer service ! Nice employees ! Nice selection of glasses, and they were very helpful when my glasses were bent out of shape

Dm
Review №58

The Optometrist and faculty here were really great, patient and really helpful. They answered all my questions and concerns which was really nice.Thanks to Kelly I didnt feel rushed or pressured and I was able to pick out a really nice frame that fits my face and overall they look great!

Sa
Review №59

The staff was quick, helpful, and kind. Great selection and reasonable prices

Da
Review №60

Isabella was an amazing optician she was very professional, and helpful!

Mc
Review №61

Diana was very helpful and super friendly.

Ro
Review №62

Kelly was FABULOUS AN TOOK LOTS OF TIME EITH MY HUSBAND & I .🎉🎉🎉

To
Review №63

Christie not only helped me pick my glasses but helped fix them back to a perfect condition 20 days later when I bent them to what I thought was an unfixable level. Great service, great product, 10/10!

Fa
Review №64

Great service, helped me with getting some good frames!

Am
Review №65

Kelly was unbelievably patient and helpful in assisting me with my glasses purchase.

K
Review №66

Isabelle is wonderful! Thanks you guys!

Sh
Review №67

Thank you Diana 5 stars ..Great service and knowledge!!

Ka
Review №68

Today went so smooth and easy! I came in and left within 20 minutes! Diana was very helpful and accommodating as well! Will always go back!

Am
Review №69

Diana helped me out with my purchase today and she is awesome! Answered all my questions and very knowledgeable.

El
Review №70

Dianna was very helpful and offered me options that I didn’t know was included in my insurance.

Ma
Review №71

Dianna was super helpful she was happy to assist me and went above and beyond!This is my favorite place to go for my glasses

Pa
Review №72

First time visiting the Meadowwood Mall store. I found the frame selection extensive and the staff knowledgeable and very friendly.

Zl
Review №73

Diana is super awesome and friendly and fun. Had a great experience with everybody here during exam and through checkout process.

Ti
Review №74

Great place to get an eye exam and re-upped my contact lens Rx. Ended up buying my contact supply through lenscrafters because they had a better price than the supplier I normally use

Ja
Review №75

Diana is extremely knowledgeable and very pleasant...A definite keeper! Love her

Ca
Review №76

Diana was very nice comforting and helpful

Lu
Review №77

Great service and very nice, Diana was very helpful

Br
Review №78

Helped me out. Quick and easy

Ch
Review №79

I didn’t like the frames I choose they had no problems with letting me exchange within the 30 days. I am very happy with lens crafters,

Au
Review №80

Able to assist quickly and handled my kids frames with care

Ci
Review №81

Made my appt online, got me in quick, girls are all friendly as can be, kinda bummed they didn’t have the frames I found online but it’s all good, found something even better. Great experience and I will be returning, when it’s time.

le
Review №82

I feel like it was a really good visit Diana was very helpful and I highly recommend her to have help you if you choose to go here

Ma
Review №83

Bent frame and broken lens string. Fixed in one hour and straightened frame.

Bo
Review №84

Friendly and knowledgeable people. I got helped to a good deal on some good glasses.

Jo
Review №85

Sales person, Diana Johnson, was so helpful and spent a lot of time helping me. Thank you for everything .Bye Johanna Zee

Ro
Review №86

Professional, friendly and felt good w all the COVID stuff

Ke
Review №87

Staff was super friendly and helped answer all my questions!

Ca
Review №88

Diana was very helpful!

ch
Review №89

Was glad they were open late to fix my daughter’s glasses

Bi
Review №90

Was an awesome experience. Way above average!!!!

Je
Review №91

Great fitting by Diana!

Sh
Review №92

Diana did a great job today!

Sh
Review №93

Very pleasant experience, friendly and professional staff, from beginning to end!

da
Review №94

Selection of wide frames was minimal. Sales lady was just that, tried to up sale everything, tried to assume what we wanted before we had a chance to discuss it.

Sh
Review №95

Diana was very helpful

De
Review №96

Diana gave great service and cordial m

Ch
Review №97

Kelly was amazing and extremely helpful!

Br
Review №98

Diana is fantastic! Super knowledgeable and helpful.

Ke
Review №99

Diana is really nice

Ri
Review №100

Diana was a great help.

Information
7 Photos
100 Comments
3.3 Rating
  • Address:5465 Meadowood Mall Cir, Reno, NV 89502, United States
  • Site:https://local.lenscrafters.com/nv/reno/5465-meadowood-mall-cir.html?cid=yext_0097&y_source=1_MTIxMDE5Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 775-826-7400
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:6AM–10PM
  • Wednesday:10AM–7PM
  • Thursday:11AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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