The office was very clean and the employees were so welcoming. I felt that they took the time to make sure all my vision needs were addressed and they have a wonderful selection of frames.
Ive been going to Family Eyecare Associates since 1993 and have never once had a bad experience! From the front desk staff to the techs and doctors, every one of them are all kind, efficient and reliable. If youre looking for great care for your eyes, this is where you want to be!!!
First visit after moving out of state and looking for a new eye dr. The staff was very nice from the receptionist to the MA, I saw Dr.D and he was amazing! Very nice, easy to talk to and thoroughly explained everything. Recommend 10/10
I absolutely love this place!! Best eye office in Nevada!!! My doctor is amazing and so is the staff you deal before and after you see the doctor. The lady who helped me find my glasses was so fun to be around!! She was so helpful and welcoming to help me with the process. Very honest and willing to take the time to find what is right for you. If I could rate this place a 100/10 I would! Thank you for all the work you guys do.
I have been going here for about 20 years. They have the best and friendliest staff. I would never even consider going anywhere anywhere else
Staff is friendly and welcoming. Professional services are top notch! Dr. Cooper is so cool!
Great, friendly service. Detailed and supportive. Highly recommend.
Visited for my son eye exams, service was great however I am keep receiving the bill which do not supposed to get. called at least 5 times but no resolution.Tip: make sure you get you final estimated before the service and keep a copy in case they send you additional bills.
Dr. Duffus is so personable and I would recommend him to anyone. He is a wonderful doctor and takes all the time you need to talk and explains everything in detail. You couldnt ask for a nicer doctor!!!
Very friendly, competent and thorough. My sight is one of the most important things in my life and I beleive I am getting the best care out there from Family Eyecare Associates
My overall experience was an A+. Greeted at the door, helped to complete a little paperwork by knowledgeable staff, a brief wait, and then escorted into the room to do the initial exam. When Doctor Becky came in to complete the exam, she was professional and positive. I highly recommend Family Eye Care for your optical needs. Connie West
I just feel like they really care about my eyesight, and the eyesight of my family too. Not only that, but their eye exams can even detect other health problems! So I truly appreciate the passion for whole body health from these doctors and staff.
Excellent service and the Doctor is +Great!
After having a terrible and somewhat traumatizing experience for my one year old at another place in Reno, we were SO grateful for the gentle, calm, and respectful demeanor of Dr. Becky. She knew just what to do to put my ultra-shy daughter at ease. We will be lifelong patients!
Love Dr. Hubbard and the staff is friendly and nice.
Best eye care place Ive ever been. Dr. Cori Cooper is the absolute best!! Everyone in there is so friendly and helpful. I highly recommend family eyecare Associates.
So glad i found these guys. Wouldnt trust any1 else with my eyes.
The staff is really nice and the service is great. My husband and I see Dr. Becky Humphreys and she is a truly wonderful and really upbeat person. We will both continue seeing her as long as we can.
Very professional. Explains your exam and results clearly. The choices and knowledge of technicians in choosing glasses was most appreciated. Ill never change!
I dont often do reviews, but Family Eyecare deserves a positive shout out. Professional, courteous, and efficient. The service I expect at a doctors office, but seldom receive.
From the moment I walked in everybody was pleasant, professional and seemed happy to see me, that was the experience all the way through the visit
Dr. Becky is the best. She makes you feel right at home. I could not ask for a more caring doctor. I have gone to Dr. Dennis and then Dr. Becky since 1984 and I would not want anyone else to take care of my eyes.
Awesome office, the staff really takes care of youDr. Becky is so good with children and is to relate to them and get my granddaughter to cooperate.
This is absolutely the most friendly, sincere and professional staff I have had the pleasure to encounter. It must be a pre-requisite, for any person inquiring about employment, that they must treat their customers like GOLD! I have always been treated with the utmost respect and kindness with every single person who works there! KUDOS for creating such a positive and strong work environment. We need that more than ever!
Friendly, welcoming environment. We’ve seen three optometrist there, all knowledgeable, efficient and competent. Overall a pleasant visit.
Dr. Duffins was great with our 12-month old. Engaged fully with her and made the experience enjoyable/comfortable for her all while keeping me informed and explaining these as he went. I would highly recommend their InfantSEE program and will likely be going back for not just my daughter, but for me as well.
I had an issue with my eye that needed fast attention so I was told to come in as a walk on. I expected to wait for a while but I was seen really fast! Everyone was super nice and caring and very professional. I already scheduled my next appointment and made one for my husband as well.
Family Eyecare always provide excellent service. They are friendly, professional and detailed. I always fell comfortable going here. From getting my eyes checked to picking out new glasses, I know Im getting great service. Excellent job!
Everyone was very nice and helpful. Thank you Ladies and Dr. Martin.
We LOVE Dr. Becky!! She is so much fun and such a joy. Excellent with kids! We always look forward to our visit! Welcoming office and great staff!
I like the friendly, pleasant atmosphere. I find everyone helpful. Dr. Troy is very attentive to questions or concerns.
Always friendly and knowledgeable. Dr. Duffus is remarkable and easy to talk to. My husband and I feel our needs are met and taken care of.
The entire office staff is ALWAYS very friendly!! I would highly recommend this office to anyone.
Always a pleasant experience from check in to check out. Everyone is always willing to help and answer any questions. Very thorough on explaining procedures.
Very friendly and helpful staff, the optometrist, Dr. Duffus has the best bedside manner Ive ever experienced, and everyone was very thorough with their explanations and very patient with my questions.
Absolutely amazing, the staff took very good care of me and the glasses I have now are amazing.
Amazing Eye Doctors! Have been going here for years but when I started having issues with eyes and my regular doctor could not figure it out, my ENT said I should go to my regular eye doctor! Wow! She was right. He knew what was wrong and started immediate treatment, got me in right away! I can’t say enough about this practice!
Technology is advanced and everyone was extremely nice and professional. The Doctor was very thorough. I will definitely be back for future visits!
Everyone is super nice there! I thoroughly enjoyed my first experience with them!
Family Eyecare Associates has always been professional and friendly. They always explain what they are doing and are good at putting results into layman’s terms. My husband and I both go there and we just moved our kids to them as well. They are also always willing make time non-appt emergencies. I highly recommend them!!
Everyone was very professional and friendly, check in was easy during these times, everyone made me feel at ease, eye exams were done with no problems, took time to do them right the first time, would remind there services to everyone. Making next appointment was easy also.
The staff is very friendly and caring. They explain everything very well.
Dr. Becky is the sweetest person! She’s caring, thorough and a delight.
Very knowledgeable staff. Made you feel welcome. Its cozy inside. They are brilliant with their ability to just pop up a laptop and get you out the door when the line is long at the counter. New technology on-site is impressive! Overall... I was very impressed with the operation, and satisfied with my care. What more can you ask for?
Appointment was on time. Knowledgeable staff. Friendly service.
Wow! What an amazing customer service! Staff and doctor were very patient, friendly and professional.Thank you so much!
State of the art equipment, pleasant staff and the most through detailed exam I have ever had. thumbs up. Only thing I wish I didnt have to wait 30 mins.
As I’ve experienced over the past 20 years, service was great and the people there extremely knowledgeable
Dr. Cooper literally saved me from a retinal detachment with the help of the OPTOS machine. I am so thankful for the images it took and for her finding my retinal holes in time to get me into surgery and save my vision. Love FAmily Eyecare associates!!!!
They are always professional and care about my eyesight.
Staff was so friendly and inviting. They made the process so easy and stress free.
Great staff, Dr. Cooper explained my options on adressing a cataract and answered my questions.
Dr. Troy and his crew is excellent. I am very satisfied with the quality of their service. JL
Friendly staff, good doctors! Everyone is very helpful.... would highly recommend Family Eye Care...
Family Eye Care was awesome for me. I call them yesterday morning because my eye was burning and constantly tearing. The saw me that morning and checked me out. Prescribed an anti inflammatory eye drop and it’s already much better. Dr Duffus was kind, compassionate, caring and very thorough. Thank you so much.
Superior staffing matched with modern up- to-date eye testing equipment makes a solid foundation for family care. Look no further...See!
I had a great first time experience here, everyone was so nice and there was nothing but smiles. Everyone was super helpful and I had an overall great experience there. I also live right down the street and it’s less than a 30 second drive just to get there, super convenient!
Wait time was short, office staff kind and professional, Dr. Marchant is attentive and detailed.
Entire staff is fast, efficient, and very friendly. They are so great with myself and my children. We love Dr. Duffus, he is so kind, knowledgeable, and thorough. He is great with not only myself but my kids. Def recommend :)
I was absolutely pleased with the staff and doctor at Family Eyecare Associates. Dr. Duffus was very nice and was wonderful with my daughter, explaining what he was doing every step of the way. My daughter was very nervous for her first eye examination and he put her right at ease. Melinda was patient and kind when helping my daughter find the perfect pair of glasses. I scheduled my own eye appointment after seeing how wonderful and knowledgeable everyone is.
Super friendly and helpful. Definitely recommended
Jacob was great! Helpful, knowledgeable, and sympathetic. The Optometrist was AWESOME! She answered all my questions and explained how the eye works so now I know why. And I love the new glasses I ordered! I cannot wait until they get in. The whole experience was 5 stars!!!
Courteous and professional staff. I have been very happy with my experiences over the years!
Dr. Troy is fantastic. Professional and personable. Always feel confident in his care. Thank you!
My family and I have been going to Family Eyecare Associates for over 15 yrs and I can honestly say they are the finest company I have had the pleasure of doing business with on multiple levels.To go into details about all the great things Dr. Troy and Dr. Becky, as well as many others, have done for us in regards to patient/customer care would take three pages. I used just their first names above because thats how everyone is treated there, like family and on first mane basis.If your looking for an optometrist in the Reno/Sparks area and your eyes are important to you, look no further because you will never get better care than Family Eyecare Associates.
They mix up dates and still won’t take you in even after they mess up.
Amazing staff all around. Dr. Becky truly cares and is interested in your needs and all your problems. We are very lucky to have our family come here
Everyone in the Office is Extremely Professional! I had an issue with one of the tests, my fault, and the tech was very understanding and patient until we got it right. My Doctor is Dr Troy, I have been seeing him for about 20 years now. Every year It feels like I am visiting with one of my best friends. He is very thorough, as long as he is in practice he will be my Eye Doctor!
Family Eyecare staff are excellent and exceed my expectations.
After almost 20 years with Family Eye Care, we continue to be impressed with the professional service at the counter and during the tests. Doctor Becky and Doctor Troy are like family to us. They have known our boys since they were very young and know our history. I HIGHLY recommend them!!
Family Eyecare provides the Very Best vision care and services, period. To say they are thorough is an understatement they always go above and beyond to make sure you have the best possible health and vision.A professional group and family approach that lets you know they do care!Whether you use eyeglasses, contact lenses or have no need for corrections, your vision and health are in great hands here.Our family and friends have been trusting Family Eyecare for many years.
I called to make an appointment and they were able to get me in that day. The reception desk staff are all super-friendly, the techs are friendly and willing to explain the procedures they are doing. Cori Cooper is my optometrist and she is sweet, friendly and willing to share images of my eyes and explain what she sees, which makes the visit much more interactive and educational. When I went to pick out frames, the staff who assisted me was sweetly honest about the look and fit of the frames I chose, until I was able to choose the exact right frames for me. Everyone you encounter there smiles and says hello. Highly recommended!
1 of the 2 pairs I purchased about a year ago, broke after dropping them.The employees at Family Eyecare have always been very nice, and when I took my broken pair of glasses in, it was no exception. Even though my glasses were passed the warranty, they found a frame the lenses would fit in, It was one of the arms that was broken, and replaced them with those. Im very grateful for conducting my business with them.They have a sign on the wall which refers to clients to family and theyve proven it to me.Robert Hernandez
Best for eye care. I roll in with all 4 hooligans like a hurricane and Dr. Cooper and all the staff handle it like pros. Always friendly and helpful. They make the kids feel special. We’ve been with them for about 5 years now and love them all!
My husband and I have been seeing Dr Troy for many years now. I love that he is genuinely interested in his patients and shows that care in his interactions. He is amazing at what he does and I hope to continue to be under his care for many years to come. I recommend my family, friends, and co-workers to Family Eye Care Associates whenever the subject comes up. Thank you to all the staff there for being so knowledgeable and caring in what you do.
Dr. Becky is amazing. She takes her time to explain things and is wonderful with parents and children. The staff is so helpful and nice. They are doing a great job of taking measures to keep people safe while keeping the atmosphere warm and welcoming still.
This was my first real eye exam, and everyone was very nice, and very professional. They gave me great ideas on glasses, and what specs I might want with them!
Family Eyecare Associates sets the bar for a great atmosphere, very friendly and the upmost professionalism, me and my wife’s experience here has always been extremely satisfying!Sincerely, Matt T.
The staff is so friendly and professional and the optometrists are so warm and caring. My family has trusted Family Eyecare with our eye health needs for decades.
I’ve been going to family Eyecare Associates for years. Their exams are very comprehensive and the staff are friendly and wonderful and kind and knowledgeable.
Great Dr. & assistants. Very thorough and skilled. Fantastic selection of frames. Easy access in/out of office & lots of parking. A perfect eye care professional. Have used this facility about 12 yrs.
Dr. Duffus is really friendly and clearly explains the result of your vision exam. I highly recommend him!
I always enjoy going to Family Eyecare Associates. Front desk is friendly & kind. The techs are knowledgeable & professional. Dr. Troy always greets me with a smile & knows the optical business & is able to offer several options. I highly recommend them!
Extremely friendly staff and great service. Feeling of genuine care from the people working here. Doctors are personable and speak to you like you are important to them. Will reccomend and refer to all my friends.
Always a pleasant and low stress visit. Dr. Cooper is wonderful! The staff is always very nice. The office is always very clean and the selection of eye wear is great!
Always first class and professional!
Awesome experience, very professional and friendly. Made me feel comfortable. Made sure I was safe .I did not have to wait .
The whole staff was very pleasant and careful during the pandemic, and Dr. Catie was absolutely delightful and Very thorough.
Excellent location from my home. Very helpful staff. On time appointment.
The staff were amazing as it was a friendly and professional visit that gave me piece of mind by the end of the visit.
Super clean and organized. Staff are knowledgeable and well educated on all types of insurance. Phylis is so informative.. Dr Merchant is good and patiently find the right Contact lenses fit me for my sight... next day told my co worker about my experience she called and made appointment...
Very nice staff and helpful if you are on a budget.
Extremely friendly staff! Clean and organized! My 4 year old was very comfortable here as was I!
I was in Sparks on vacation and needed to be seen, they got me in, took care of my eye and treated me like a valued long time patient. If I lived in Sparks this is where I would go for my glasses and contacts! Thank you guys, my eye is better and we are having a great vacation!
I wouldnt go anywhere else for eye care. Everyone is so nice and you always receive amazing customer service. The nicest people and clean environment.
I had a appointment at FamilyEyecare Associates and even though it had been a number of years since I went upon walking in I remember why I recommend them to family and friends. They are friendly caring and happy to help with any questions or needs you might have . The exam and tests they do are comprehensive and the technology they have can handle any eyecare needs I highly recommend
Love Dr Becky. The entire staff is friendly.
Dr. Duffus is a great eye doctor, very friendly & funny and always has an answer for your questions. Sarah in the front lobby is an absolute gem. Front desk staff is always very friendly and courteous.