My gf went in there on Friday and they pretty much chased her out of the store. I called today to see if they sell parts and they told me to buy them on Amazon, Bestbuy and other places. Dont go here for any local who lives in Reno. Dont call them because youll be ruining there day.

Awesome privately owned small business I have purchased many computers from them and have had repairs done a great small business.They are so willing and helpful at extremely affordable prices in my opinion you sure cant go wrong shop local with small business owned shops.

Top notch help very knowledgeable great prices.

Gary provides excellent service, being knowledgeable, experienced, skilled AND friendly!

These guys are honest as the day is long. I went in to get my computer looked at to get a second opinion as I felt I was being misled by a competitor and found out that there was nothing wrong with my laptop. The guy at the desk was very helpful and told me I needed a better internet card and where to purchase it as he did not have it in stock. He charged me nothing for his advice and I highly recommend this business as you will get a fair and honest diagnosis on your device. I will definitely be back if I do need help and work on any computer in the future. Thanks very much for your professional attitude and your honesty!

Easy pickup and fast transfer of data to new computer.

Low prices for used laptops and towers. Very knowledgeable help employees.

Went in, asked questions, selected a laptop and need to get another. Sometimes, used is better than new if it is what you need. Used computers also have more features ( ports) and connectivity.

I agree, they might not win a congenial personality contest, but thats not what I go in for. I am not very computer savvy and they almost always solve my computer problems at very reasonable prices - even if they have to send me elsewhere armed with the knowledge needed to solve the problem. Sometimes, they take longer than desired to complete the project (up to a week or so), but this just supports the fact that they are excellent in what they do and are very busy.

As for the negative reviews.... even brain surgeons have bad days! We have been buying desk top and laptop computers from these guys for over 5 years... and are heading back again this week end ... weve had a house fire and lost everything.. need replacements... kids needed em for studies... weve needed em for travel... always fast service, super reasonable prices... never over sell or push what you do not need.They may not have gracious social skills or win personality contests. They may be having an off day like we all do on occasion... give them a break... they are what they are ... computer geeks... that is what they do. and that is what you want from them... They are not perfect.. only Jesus was... and the rest of us can only aspire to follow in Christs shoes.... however these gents at UCW are honest... fast... dependable and know computers!!!!!!!!!! Do not be scared off. They will provide you with what you want and need... and not stiff you!We have purchased 6 computers... and still keep coming back!!!

I just bought my third computer from them. Great price. Great local service. Thanks!

Under new ownership as of 2/1/16- Great selection as well as friendly, helpful customer service. The store is clean and organised well and the prices are very fair. Totally worth the stop.

Not many computers to look at, too expensive as well. The person working there didnt want to help me at all and i was forced to awkwardly leave the store

Good prices. Everything ive bought here works. Place smells a little wierd and dudes a little dry but its usually got what you need

Lousy, awful garbage. Highly recommend you stay away from this place at all costs! The owner and half the employees are total jerks. One of the guys actually started yelling at me, and his head turned bright red-- I thought it might pop right off!I got a laptop from this place and within a few days noticed that it ran slow and frequently gave strange error messages. When I took it back in, all they had to say was that it ran fine and that since the errors were not repeatable, that there was nothing they could do for me. They did exchange the unit for another of the same model. Well, guess what--- that one was even worse! Very unstable, runs slow and still tons of error messages! So i took that one back, hoping to get my money back and get a new laptop from a reliable source.Well...that didnt happen because even though I had the second unit for less than 5 days, they would not honor their own return policy, saying that since the original purchase was over seven days ago, it was past the return period. By the way, the return policy sucks because there is a 20% restocking fee which is totally unfair! Why should the customer have to pay them for using their junky products and wasting their time?Do yourself a favor and dont get screwed by these weenies, like I did.

Friendly and knowledgeable, but the prices are high compared to online places for used computers.

The owner has been helpful and true to his word!

Quick service. Great pricing

DONT BUY from here they use secondhand parts that break down after 3-6 months if use. Wasted alot of time trading models

Excellent customer service even when busy

Its a great place to get used computers

GO ANYWHERE ELSE IF YOU HAVE EVEN ONE OUNCE OF SELF PRESERVATION!

Good service, good prices

Scam