Thank you Edibles for curing my Chocolate covered π cravings! I wasnt aware of your store renovations and I am sure once finishing it will be as delightful as the fruity treats you sell! Thank you for opening your doors to me at a spare moment - having those Strawberries was critical to have that day! πΉ
Super disappointed. My husband spent $80 dollars to have an arrangement shipped to me on my birthday. First, it arrived late. Annoying, but willing to look past. BUT, after opening it I saw that it was completely mangled. Did not look appetizing at all. Quite a lot of money to spend on 12 pieces of soggy, mangled fruit.
I just want to say thank you and thank goodness to the manager at this shop! I placed an order and inadvertently created multiple orders! The manager caught it and fixed the order on his own. Saved me some cash, stupid paypal!
Loved it also I was late picking up my order and the lady was kind enough to wait fit me
Tge guys was supper nice
This place didnt deliver my wifes arrangement and now my wife is divorcing me for forgetting her birthday
You would think small businesses such as this would make an effort to value customers. But convenience, particularly home delivery, is one sided - it is what is best for them, unwilling to accommodate the working hours of people like hospital essential workers. They cant keep track of who talked to whom about agreed upon instructions. Customer service is combative, instead of diffusing a situation they make it worse. Not the place to pleasantly surprise your loved ones. Avoid the headaches and get overpriced treats somewhere else.
On line ordering was quick and easy. Great Arrangement. Looked exactly like the picture. Staff was courteous and very helpful. I will order from this location again.
Pretty disappointed. Today is my anniversary and I ordered the customized box with apples, strawberries, and pineapple.Two out of the three pineapple pieces were almost entirely core and mostly inedible. The strawberries were mushy. I paid $50 for this!!Will not be purchasing from here again
These guys are great, I make a big order every year and I just call them and they look it up. They deliver between certain times for me so both shifts at the company can enjoy π
Ordered a drink and several minutes later it spills all over the floor. Went back to request that they KINDLY please make a new one - answer was no, NOT OUR problem, refused to do anything but supposedly call their store manager and then after that supposed conversation, hand over their corporate number.Next...Called corporate, talked about all of this, they said we would get an email from the store...oh thats so helpful. So then after asking for a supervisor again, the agent in supposedly corporate affairs actually took 15 minutes of my time and called the store and talked to the store employee....who then said that we were passing the drink back and forth. I never let go of the drink!!All of this instead of solving the issue - this is brilliant customer service over a $5 drink. Really? A drink worth about .25 cents...Yet they offer ANYONE $5 off for signing up for an email. Wow, this is GREAT customer service!!!!!! No wonder they have 2 star reviews on their site. I can see why now. I would never kibbitz over someone spilling a drink - much less a child thats only 4. Why not just remake the drink???? NEVER going to step foot in here again and will tell everyone how rude they were to us.
They make the best gift baskets for that special occasion or to give to coworkers. Ive used them for gifts for clients and its a big hit every time.
On Valentines Day, I came home from school (I am a teacher). My husband asked, Didnt you get anything at school? I replied with a small laugh, No.When he called, the lady replied, Oh, you wanted those delivered? They are still here. So, my husband went to the store to PICK UP and he said it was a crazy place. Many people complaining about the same problem.Fruit was good, but I will never buy from them. It was Valentines Day, be prepared for the mad rush or do not offer the delivery service.OH, and they wanted to charge him for the delivery. Luckily, he payed attention and say the charge and thats when they removed it.Fruit was good though.
Got the Birthday Wish-tini with a Happy Birthday balloon for my BBF that lives in Reno, NV for her 60+ Birthday! LOVED, LOVED LOVED IT! Besides being just a beautiful piece of art, the fruit was fresh and delicious! Wish I could have been there. Thank you Edible Arrangements in Reno! (I had to call you and thank you personally-Phillippe, is whom I spoke with I believe) Would highly recommend them!
Service is good. Arrangements are fresh.
I called to see if they had any chocolate covered strawberries available for pickup, And was rudely told that they were not taking any more orders for the day.
I love to recommend them.