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Cricket Wireless Authorized Retailer
1460 S Wells Ave, Reno, NV 89502, United States
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Cricket Wireless Authorized Retailer
Comments
gu
Review №1

Daniel is one of the most disrespectful sales rep I ever meet. Horrible customer service. He made me feel like I couldn’t afford things. And please let your sales rep to stop trying to sleep all of his customers...

Ju
Review №2

Thank you Daniel for the excellent customer service!!

Ka
Review №3

Awesome service. Had a problem with data only device. Tmobile failed. Metro failed. Cricket.... awesome

An
Review №4

We showed up at 10:50 am on a Saturday. Sign says Open as posted hours indicate they open at 10 am. Door is locked, withkeys in the door. We wait for about 10 minutes, then the employee opens the door and there was no doubt he had completely hot boxed the office. The store reeked of weed. Not surprisingly, we did not get our problem resolved with our phone.I usually come to this store because there is a big guy with tattoos who is on the ball and always gave me great service when I had problems before. Must have been his day off.

Le
Review №5

Service not so good outside of main citys

Ch
Review №6

Best deals for phone plans

Di
Review №7

Cricket warranty done by a 3rd party, is horrible, Ive been paying for 3 phones $24 a month for the last 4 months and when my phone screen cracked I called and the sent me to a 3rd party to file a claim, they charged me $30 and never showed up for the appointment. I called cricket, they said they couldnt do anything about it, I told them I wanted to drop my warranty coverage, they told me I had to go into the store to do it. I went into the store and got the insurance canceled, they also canceled my auto pay, I didnt ask them to do that nor did they tell me that. I got a notice that my autopay didnt go through and 3 days later they disconnected my service and added a $15 charge to my account. Cricket sucks.

Je
Review №8

They were very rude and didnt help at all

Na
Review №9

Friendly staff and great service.

Te
Review №10

Nice lady was a big help

AN
Review №11

Kept taking people before us and we left the South Virginia Cricket which was awesome

Mo
Review №12

Great and fast service! Will reccomend to family and friends

Al
Review №13

Lily is my favorite customer service worker, love her to death, great service and so kind and sweet.!!

Da
Review №14

The young lady was very helpful with helping me figure out what I did wrong with my phone

Te
Review №15

Not always busy but plan on being there no less than 30 minutes. I know they can only go so fast but sometimes they move super slow. They have a small variety of phone and an even small selection of accessories.

wa
Review №16

After been with metropcs for long time i was iffy about this company i am glad i switched over happy me

Do
Review №17

Its a good place to go if you are Mexican and I am not so I was in line and they helped other people who was not in line not happy with this cricket

Jo
Review №18

Wouldnt take back a phone i bought yesterday because of a tiny knick you can barely see on the phone. Guy who runs the place told me to bring it back if i resolved a prior issue. Not the case. Lesson learned #customersalwYswrong

Wi
Review №19

Very helpful to my needs and friendly. Go cricket!!!!

Da
Review №20

One of the worst experiences anywhere. 2 hours of absolutely nothing.

Da
Review №21

They were able to figure out what I did wrong to my phone and fix it for me

Ma
Review №22

People were very helpful

Mi
Review №23

They do a great job

Ch
Review №24

God vustomer service

Fr
Review №25

Takes care of my phone needs.

Gl
Review №26

Fast, efficient.

La
Review №27

Hot woman

Ch
Review №28

Cricket rocks

Jo
Review №29

Good services

Ar
Review №30

Reno

ju
Review №31

👍👍👍👍👍

Ma
Review №32

Me gusta mucho atiende muy bien gracias a Dios todos bien

An
Review №33

Very good and fast service

Ti
Review №34

The company is good but the store that is in the service wells bad.

Information
3 Photos
34 Comments
3.8 Rating
  • Address:1460 S Wells Ave, Reno, NV 89502, United States
  • Site:https://cricketwireless.com/stores/ll/US/NV/Reno/1460-S-Wells-Ave
  • Phone:+1 775-329-8750
Categories
  • Cell phone store
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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