I wouldnt buy a car here. I walked in one evening after they were closed, because I dont like being hassled by salesmen, and looked around at the cars. I noticed a Corvette that had a completely flat tire, an SUV that looks like they tried to super glue the antenna back onto, and other cars in various shapes and condition. It looks like all they do is slap on new tires and put a window sticker on and call it good. After reading reviews and going down there to check things out, Im glad I didnt do business with them. Their prices are high too.
I bought a 2007 dodge 2500 mega cab from these guys about a week an a half ago, there was a few things it needed, and they went above and beyond to make it happen, I was treated well, and the guys here did a great job. Derek made my deal happen and got me exactly what I asked for. The deal went well, the service was great, so I bought a second car from the a few days later. Ill be sure to recommend them to anyone looking for the right deal. Thank you guys.
Do not send anyone you love or care about here. Worst case scenario, sooooo sketchy, BIG mistake going to these guys so if I can save anyone else from it. You can find a better car from better people, I promise.
This place is an amazing place to buy a vehicle. The staff was super helpful and the manager Derick went above and beyond to get me approved and made the process really easy and painless. I would definitely recommend if you want to buy a car without the worry of salesmen’s hounding you down and pressuring you, and having helpful, caring people this is a place to go.
Carzone is always priced accordingly. They have a great selection of cars and trucks and help those with credit challenges. I had a great experience with Pablo and the entire sales staff. I will recommend my family and friends.
This is the definition of a greasy used car lot. Probably the worst place ever to find parking. I talked to a salesman (dont remember his name but he sounded like he smoked 2 packs a day) and he promised me the moon about a 06 Dodge 1 ton Cummins. I got there and as I walked thru the cigarette smoke of a dozen salesman I got in the office and turns out the salesman that I spoke with wasnt there that day....some other gentleman takes his place, so I go check out the truck and its a total pile of trash. It has a cheap lift, bad tires, leaking trans and needed brakes...all for 26K. So I drove 4 hours to check it out and really wanted to see what else they had.....so they showed me a 3/4 ton gas Silverado (04). It smelled like electrical fire and interior was glued back together so that was also a hard pass. Then they showed me an 8.1 3/4 Silverado....you know,those ones that snap crankshafts.....so the guy brings me in the office to try to get me to buy...then asks what do you do for work?. I respond Im a mechanic for the feds......he promptly sais oh, theres nothing here that you would like. I think I laughed and walked back thru the dozen cigarettes that were burning and drove home, annoyed but glad I left empty handed
Best experience at this place! Love the chill vibe, no pressure, and they always seem to have the best selection of used in my opinion :)
This place is nowhere near honest if you have money or good cradit they dont even want to deal with you they pray only on the poor and desperate. Do not go here for anything. Trust me. Stay away.
30k truck had a bad Battery, starter, real speed sensors, and secondary intake pump. They only changed the battery and made me and my 9 year old wait for 3 hours before getting a loaner car that was promised. Have a lawyer involved and truck is at a real mechanic shop. DO NOT BUY FROM HERE UNLES YOU WANT HORRIBEL SERVICE AND TO SEEK LEGAL ACTION>
Very shady place - advertises cars falsely online saying they have never been in accidents etc, then when you check the car fax you see most of their cars have been in multiple accidents. Also pays a mechanic down the road to pass their cars through pre-purchase inspections. They passed the car that we had to pay over $100 to inspect, they said everything was clear even though basic things like the parking brake didn’t work. Very shady dealer with subpar cars and false advertising. Don’t waste your money coming here, you’ll regret it.
Got a car here a couple weeks ago, it runs like a dream definitely would send my friends and family here, great service!
Had a great experience at carzone would definitely recommend the whole process took less then one hour to complete.
I just got my first car from here, and it was an amazing experience. Great staff and managers!
They have nice vehicles with reasonable price But it took a while to get notice a sales person came by I guess did not saw me as a potential buyer
Jose and Pablo make buying easy. I told them what I wanted and they worked to make it happen and I drove off the lot the same day with my Jeep. I have been back to them as they always exceed my expectations and make sure I am happy with my purchase everytime I go in to make my payments.
I bought a 2008 Jeep Liberty & I am 100% happy with Chuy & Derrick they went out of their way to fix everything that was needed on my Jeep. Thank you so much Derrick for the loaner car & all your help! Thank you Chuy for getting me the loan to buy my Jeep. If I could give y’all a 10 star I would.
Called about a vehicle, was told to submit an application. After submitting it I was told to wait while the bank ran it. I called the next day was told to wait another day. I later find out the truck was sold a day prior (1 day after I called). I was never updated and they still pushed to get my credit ran. Took a total of 4 days for the process and the vehicle I called for was sold 2 days into that process. Terrible service
The staff was very friendly and helped me choose from their selection of cars. im glad with my purchase from Carzone
Be sure to take your car to your own mechanic n have it checked out completely cuz they only check water brakes oil they sold me a car with broken axcels n turning belt going out. I want t happy about it & they didn’t want the car in exchange for another car
The salesman is fine. But seems like they sell junk cars with some mechanical problem. I bought a car one year ago after driving 2 weeks engine light came on. The car started to act different and I took to 3 different mechanic and no one was able to fix. I will never recommend someone to buy from car zone.I bought the car in this place and after couple weeks started having many problems with engine. Took to a mechanic and could not figure out the problem. Finally I took to hyunday dealer they told me the car needs new engine. People that give a good review must be family member or good friends. Car zone is the worst place to buy cars. All junk cars. They are not honest.
Great vehicle’s, also if you buy a car from them and it breaks. They’ll fix it; no questions asked!! Highly recommend to anyone with bad or fair credit!! My credit score was a 540 at the time!! Thank you Carlos for that!! Also the GM, Pablo Lopez; he is very kind and understanding person. 10/10 highly recommended by yours truly. 🙈💙
They wont get back to you with information regarding the vehicle that you are interested in but will make sure to sell it
We bought a beautiful, red, GMC truck from Carzone in November 2020, and it runs like a champ. We live in California and Carzone helped us make the registration process super easy. The sales price matched Kelley Bluebook, and our salesman, Rich, was very informative and just awesome! All of the staff we have worked with are very nice, caring, and professional. I will definitely be a repeat customer🤩. THANK YOU, CARZONE!!
The salesman was so rude and misogynistic towards my mom and I. He kept telling us we didnt know what we wanted or what we were talking about. He refused to let us test drive a car until youre really ready. We ended up leaving, having our time wasted. Definitely wont be getting a car from this place.
Owner very firm on price. Vehicle priced too high. Didnt want to even try to make a deal. Saying his profit is only a few thousand dollars which is bs. You dont get into the car business to make chump change. First guy couldnt even attempt to make a deal so employees are kind of useless there. Vocabulary was lacking. Stuff and things arent car parts. Over confident in their vehicles. All in all not worth going unless you want nice cars with hidden defects and wanting to pay for overpriced with no room for negotiation.
Buyer Beware!!! Worst choice of my life! Nothing but problems with the vehicle after the papers were signed. No satisfactory responses for any of our complaints. 9 months and the bank still doesnt have a the title either. Nothing but headache and frustration. Do yourself a favor go anywhere else but here.
We bought a 03 chevy 2500 diesel, told this truck will pull our 5th wheel no problem, and in less than 24 hours pulling our new trailer home up Usa pkwy, (shocker) it died. Oil pressure light, over heating, and loss of power. They picked up the vehicle and gave us a loaner to get our trailer home. 3 different loaner vehicles that ALL had issues some pretty serious and 6 months later! They said our truck is ready and we dont want to give you your money back or a different vehicle unless you refinance! Dont do it!!
I am very dissatisfied with the service here. While I waited a week for an answer to a question about a vehicle they sold it to someone else.
The customer service here was great! I would Recommend this place and buy another car from them.
Awesome and quick. Got what I wanted no problems at all.
SAVE YOUR TIME AND GO ELSEWHERE. These guys are very secretive when it comes to making a deal The lots are full because everything is overpriced.
I narrowed down my search to 4 trucks and made an appointment to look at them. Salesman seemed surprised when I showed up. Told me one truck was too tall for me. Asked my budget, which I admit I fudged a bit for negotiating room. When I asked to test drive 2 of the trucks (close to my budget), I was told no - just a flat no. Reason: I didnt know which one I wanted Well, I guess I dont want any vehicles from this used car lot.
Expect attitude the second you walk in.I told the chain smoker on the porch that the car had front end problems after i test drove it and he just turned his head the other way. Went up the street and found a great car without attitude or car issues! Thank you for steering me elsewhere
Although the manager, Carlos is a decent person everyone else who works here is as subpar as the vehicles they sell.
I understand everyone needs to make a buck, but these guys are out to take every dime you have. The truck was 22,995 was offering $6500 down. By the time they got me approved the payments they wanted where $515 a month for 48 months at 18% interest, and wanted another $1000 every 2 weeks for 2 payments. That’s over $30,000!! In that position every dime you give them goes straight in their pocket! And you haven’t even started paying for the car yet!?!?!? Went down to Carmax and got the same set up for $318, 7.9% interest. IT PAYS TO SHOP AROUND GUYS!! Don’t know if people don’t care or aren’t experienced enough in life but everything about this place says RUN!!
Very unprofessional and rude staff here. I looked at a truck there which was way over priced. Granted you go to a dealer and expect to pay a little more but not 5000 over market value. They didnt want to budge at all because clearly its made of gold. We even gave them an opportunity to call us at a later date if they wanted to make a sale and they wouldnt even take my card. Do not go here if you value your money and time. Their slogan on their ads is no one works harder to get you financing but it should be no one works harder to keep our trucks on the lot.
Logged in online - filled out an application - called 4 times to see where they were with processing. I was told they would call me back. Dont expect a call back. Was told finance lady was too busy or off. She was off 2 different times I called. Last time I called I was informed the older units are not able to finance. Way to keep me on the line for 3 weeks with no info.these folks must have too much money not to take care of the people that want to purchase a vehicle. BUYER BEWARE
I had absolutely nothing but issues with the car I bought from here. Two years of its constantly breaking down. Engine replaced on it, radiator hose blew, water pump went out, thermostat broke, upper heater hose, radiator fan connector is burnt. After the engine was replaced by the mechanics they recommended they put wires in backwards and blew sensors. Struts failed. All this within a year period. Only reason Id give two stars is the mask they put on to help get the engine covered under the extended warranty which didnt cover labor. But I would buy else where this car was a lemon and you should buy certified used from a reputable dealership.
Lowest I could rate was 1. We completed the online application and were called by the sales manager after 2 hours. He said he was sending us to one of his salespeople (Abraham) to get things taken care of. Abraham seemed lost and asked us to complete another application. We told him we already did one online. He said he would find it and call us back. That was a week ago. We have had no calls back. No help...but we sure do have that hit to our credit for the inquiry. Definitely not professional and after looking at all their inventory more closely, the cars are price at DOUBLE what Edmunds and KBB have them valued at.
Great friendly staff they help and get you the car you want and need... The whole staff was amazing.
Honestly it was the worst experience Ive ever had with a company. They sold me a vehicle (lemon) back in December of 2019. With my lack of knowledge of it being a lemon at the time I requested that they fix the car since it was only 1 week that I had the vehicle and it wouldnt startup at all. And then i had the same issue 7 more times after that... They dont fix your cars issues and they have a very shady team working against you not with you. I literally had to get the vehicle repossessed because Nevada doesnt have lemon car laws and It wasnt worth paying 300 a month for 3 years if the vehicle doesnt work at all. I was a kid in need of some serious car help last year after my 1992 toyota corolla broke down on me and they literally made my situation worse then it was. Thanks carzone for being a pain in the a**!
WOW - Rich was very patient and informative with my son as we bought a truck. Rich explained the process of buying a truck; how credit is established, what credit means, how payments are calculated, what a down payment means, cost of insurance, what payments are, warranty, tires, clutches, engines, and all with a caring and loving tone. My son learned what each vehicle we looked at would cost him to monthly. Through all this Rich was amazing. Rich even took my son on a test drive and explained why test drives are needed and what to do during a test drive. Rich made me a believer and loyal to Car Zone.
Bought their 2nd most expensive truck on the lot. 15 days later started misfiring. Found a melted piston and they will not fix the truck. Now I’m out an entire engine. They won’t honor their “inspection”. Do not buy from them.
On average prices are $6000 over Kelly blue book value. Although Reno seems to like to charge a lot for vehicles. Looks like a road trip to save to save $$$
Such over priced vehicles. They do have a nice variety of inventory but they have them mark so high then what kelly blue book has the vehicles listed for. When I called and asked why their vehicles are so pricy they blamed COVID, then couldn’t really give any other reasons. The guy I talked to didn’t seem like he was very knowledgeable. Take your money somewhere else where they wanna work with you and not rip you off !
Very professional.quick,thorough and informative.will refer and buy from again in the future.
Started out great. Beau and Francisco were great and really most everyone I dealt with was alright. And I talked with quite a few. I purchased a truck and immediately found multiple problems. A lot of problems really. Now they did address most of the issues but not all and it only took them 16 days of the first 20 I had it. Now a month later I have a check engine light on. Could just be luck of the draw on my end but regardless I won’t return. 👎👎
Do not ask them Questions! They will tell You IS USED CAR LOL !?!
Was trying to get into the right vehicle. Salesman barely put any effort in trying to help. Was waiting for paperwork on the inspection and never received any calls or paperwork. Pricing is way to high and they say they really dont negotiate much off the price. They say they competitively price within a 200 mile radius and even then the price was unreal. I wanted to get the car inspected by a shop I trust and in short the salesman wanted me to essentially settle on a price and then go get it inspected. No effort to help get info on the vehicle, overpriced, and sketchy in my opinion they want you to settle on a price before an inspection. Dont waste your time with these people.
George is the best!!! If anybody needs a car. Go see him. 😀
They have helped me out and gave me what I needed for my trade in when other dealers tried to get over on me or say they couldnt do anything for me. Was able to save my credit score up and got a good trade in. Fast and friendly people to help you find what you want. But look at the car,truck over really good before you get one because they are just trade ins and as is. They wont help you with anything that needs fixing so get a warranty like mopar on it. Will be going back again.
The worst experience Ive ever had they try to steal your money
My husband bought a vehicle from them years ago and had a great experience.I was recently put in a position where my car was totaled and i needed a new one asap. I contacted carzone online regarding information on a specific vehicle and got NO RESPONSE until today. ....... a year and a half AFTER I needed a vehicle. Its a shame because we would have been repeat customers
Bout an 06 Yukon from them. Lorraina is who we dealt with and she was very nice and not pushing at all. There where a few things wrong with it after we drove off the lot and they took care of us and fix them. I would take these guys any day over some of those big car dealerships and there shark like sales team. These guys seam pretty down to earth and willing to help you out.
To describe my experience here at CarZone it was really cool. As soon as I stepped in he building a person greeted me asking what I thought was appealing to me. I said I needed a car that can fit my budget. He said that there is no problem since they had a wide range of cars. I love how I was able to test drive the car and actually felt how it ran. All together I was happy that I was able to chose the car I wanted and that fit my budget. I give these guys five out of five!!
CarZone is an amazing place to help you with all of your car buying needs! I came in with my girlfriend looking to buy a reliable SUV to get her to and from work in this Reno weather. The staff was very patient with me and informative when it came to all of the questions that we had. The whole entire staff made this one of the smoothest car buying experiences I have ever had! I would definitely suggest CarZone to all of my friends and family. Thank you CarZone staff, we will definitely be back in the future!
DONT even bother reaching out for a car or truck. They dont call you back, they lose your credit report, and will try to screw you.RUN FAR.
Definitely rip off dont bother
Sad place to call a dealership. Dealers have zero interest in you and the cars are a sorry situation. So thankful I did not buy from here! And would not recommend a soul to this location.
I have attempted two separate times to buy a vehicle from them. First time I went in looking for a truck and the salesman kept trying to push me into different suvs. I told him repeatedly I wasn’t interested in the suvs but he insisted on showing more. And again today I went in and tried to work with a different salesman he wasn’t pushy but every question I had he had too look up on their website to tell me or just I don’t know was the answer I received. But pushed through and started the process of trying to buy a truck. He told me I was for sure going to walk out with the truck today based on my credit and etc. he then comes back and tell me my credit shows N/A and I would have to put an addition $3000 down on top of my trade in. Needless to say I walked out and will NOT return. Contacted my bank afterwards and my credit is above 750 like I told him in the beginning. Would not recommend.
Beau and Dustin were awesome friendly and didnt force a sale. They showed me all vehicle reports and car fax,s.....they waited patiently as I chose a car. GREAT customer service. Very honest and fair. In and out under an hour
The salesmen were not pushy and were helpful. Our salesman got us a great deal on a truck and worked extra to get us a good interest rate. I am very happy with my vehicle and would recommend anyone to come look at a car here.
The chain smoker salesman on the porch that doesnt attempt to say anything when you walk up and the extremely overpriced vehicles says it all.
I bought a mazda tribute from this place. Awesome store awesome environment really nice, helpful, and respectful salesman. The mazda is in excellent shape and runs perfect still to this day. I wouldnt go to another used car dealership. They go above and beyond.
I literally saw a lady hit a Jeep twice when going through their lot as she was trying to turn around. I even honked before she hit it the 2nd time, didnt help. Told the car dealer and he laughed and said it was their Manager. Off to a bad start right away! Test drove a truck that smelled like someone had been smoking cigars in it for years. Quickly noticed every car was $2000-$3000 more than what the value was on KKB.com or NADA.com. Please check car values before getting screwed out by their prices.
*BUYER BEWARE* My spouse and I recently purchased two vehicles from this location, and will never again return. They overcharged both of us on taxes, only to be told this by the DMV. Although my spouse was given a refund after notifying CarZone of this overcharge, I was not. Apparently clerical errors are common here. This dealership lied about various work done and condition of both the vehicles. I have had to put in over $2000 in work for things I was told were new or replaced, all within the first 3 months of purchase. My spouse had even further issues with his vehicle, and even found out about a replaced engine...AFTER purchase. DO NOT BUY FROM THIS DEALER. Find a respectable, honest dealer - NOT CAR ZONE.
Really well done website. Very easy to navigate. Incredibly user friendly. Loan calculator feature makes staying on budget a real plus. Also the live chat option is fantastic !! All in all a very positive experience!!
DONT even bother reaching out for a car or truck. They dont call you back, they lose your credit report, and will try to screw you.RUN FAR.
Carlos and Malikye helped me out they both went above and beyond to get me the car I wanted. Very nice cars and great staff.
CarZone is my favorite used car dealership in town. They are an honest car dealership with a wide selection of vehicles and they were all in excellent condition. They also have a very useful website and professional updated photos of each vehicle. Their staff was quick to answer my phone call and answer all my questions. Their location is very clean and easy to find.
Wow! This is your stereo typical used car lot. Pushy, deceiving, down right untrustworthy. Be forewarned, if you really really need a car go ahead and roll the dice. You’ll be lucky if the car makes is home. Or if the car you see on the lot is really “for sale “ good luck
The Good: Prompt, courteous service. I arranged my financing options over the phone as I live out of town,and they were met within a few hours. Rich, Pablo, and Nate were extremely helpful. I arrived from a 3.5 hour drive, and my 2011 F250 was ready to go! Everything was as described. No games! Thank you for a wonderful experience. I will certainly return in the future.The Bad: none
The absolute worst, I dont often give one star reviews, the last one was for McDonalds and that was a five star compared to this experience. The people that work there just stand and watch you instead of actually making an effort to speak with you. And when they do finally say something they insult you. OH! YOU WONT FIND ANYTHING WITH THAT PRICE RANGE. YOU NEED AT LEAST 20K TO SPEAK WITH ME. Oh k then skipper, bye.
Car Zone is definitely the car zone, I got referred by a friend and I thank him for showing me this great place, I was looking for a upgrade, So I did a Trade in For my Honda 2012 & I got a great deal on my BMW 2015, I got supper low rating & financing. The management is very professional, they treated me like family and I felt very welcomed. They worked with my credit & now Im a happy customer, I definitely suggest CarZone to all my peers, Best car shopping experience Ive ever had In Reno.
Couldn’t be more happy. Came from California and talk to Nate and Billy. I was hesitant from coming couple hours away and not fully knowing all the details of the 2011 Jeep I was interested in, but these guys made me feel super welcomed and no pressure. I was in and out which made the car buying experience a lot more pleasant. These guys do a great job and I couldn’t be happier! Thank you guys for your great service.-Matt
For a while now Ive been looking to upgrade my bicycle transportation to something a little more reliable and quicker. Although, Ive had some trouble coming to a decision on what vehicle I want to invest in. But after coming in to CarZone and meeting with Billy, he was able to answer all my questions which took off the pressure of having to make my final decision. Ill definitely be back once Ive gotten my down payment all together to pick up my new set of wheels!
My Experience with CarZone was just awesome. Really nice cars for what they are priced. All the staff that I came in contact with were very nice. I was assured the vehicle bought was in good working condition. The perfect location, the dealership is on the busline. I walked through the front door and was welcomed with open arms.
Very fast, friendly service! We knew exactly what we were coming in for and there was no hassle. They were really good with having our kids there throughout the process. ro, out, and on our way. 👍😎
Found my new truck at Carzone with Google as I am from Oregon. Nate was extremely helpful from start to finish, and backed up everything he told me. I love my new truck, and appreciate the service received. Thank you, would definitely buy from again!
When I went into Car Zone, I wasnt really sure what kind of car I wanted. The boys down there had excellent customer service and helped me pick out the best car for me. We looked at many cars and they never pressured me to buy something I wasnt 100% sold on. Im really happy with the car I bought and I will definitely go back there for my next!!
Nate was awesome. Very fast, got the payment plan we wanted, and was very friendly. Not pushy like some other places.
Ayeeee big shouts out to my girl Lorraina at CarZone. Told her what I wanted and as a first time buyer, I drove off the lot with a BANGER! This girl can sell ice to a polar bear #EASY!
Unfortunately I completely wasted several hours of 3 days trying to deal with carzone. They advertise they can make a deal happen even with challenging credit and all that. I understand if you cant make it work but the time they cost me I cant ever get back. At the beginning of the week they told me they could put me in a truck on my own credit I went in today with a co signer in order to get a better interest rate and they finally got back to me by phone 3 hours later to tell me they would give my cosigner a deal worse then what they offered me but it would be in his name only which makes no sense when Im the one buying the truck. As i said Im ok and understand if you dont want to do business with me or cant make something happen but dont be unprofessional and waste my time having me run around get a cosigner and all that if you dont want to sell me a truck in the first place.
These guys helped me find exactly what I needed at an affordable rate. I love my Subaru. I lived in Tahoe for years without a vehicle. Sean made it easy for me, a person with mediocre credit to find a loan that worked best for my budget. Thanks
I was hesitant to do business with a dealership after I was pressured into buying lemon last year from a Vegas dealership, but I am very happy that I stumbled upon CarZone. Unlike other dealerships, you are not swarmed by the vulture salesmen and left alone to browse their selection at your own pace. The guys that work there are helpful, welcoming and make the car-buying experience fun and easy. I highly recommend checking out CarZone if you are in the market for a new vehicle.
I highly recommend this place! There customer service is unlike any other, I just bought a car from them and they were so patient and helpful in making sure that I got a car that I love! I couldnt be happier!
If you want a lemon, this is the place. They specialize in the scam used car sale! Warning! Do NOT buy a car here!
Helpful staff, no high pressure sales tactics.
We had a great experience with Rich and he got us into a great SUV with low mileage considering its a 2002. The experience from start to finish was pleasant and easy. We are very happy with the Ford escape we bought and highly recommend Rich at CarZone 1.
I had an awesome experience at car zone. They had some really good cars I was interested in that ran really well. The car dealership and it,s dealers were really helpful. I would really recommend this auto dealership to any one looking for a brand new car.
My experience with CarZone has been really great so far. Everyone I have talked to has been very helpful and not pushing me into buying a car, which I love. The people that work here are very knowledgeable about their products and have great customer service. I think I will be purchasing my next car here.
I bought a car here and they are all very nice I love my car I had a couple problems at first and Pablo and his crew fix them all Im very grateful and and thankful
Working with Nate was amazing! We live in Northern California, and were interested in a 04 Xterra. Nate was extremely helpful throughout the sales process, allowed us to place a refundable deposit to hold the Xterra since we live 4 hrs from Reno, and was extremely patient while we were all waiting for mother nature to stop dumping snow on the pass keeping us from making the trip! When we arrived, the vehicle was in even better condition that described, detailed, and ready to go. We were in and out in an hour! Excellent Experience, would definitely buy from again. Thank you Nate!
The staff at cars on this very helpful and to say that a Salesman is not pushy or too pushy is it pointless statement. They are there to sell cars and you are there to buy one. The one thing I will say about the Staffing CarZone is that they went above and beyond to help me out and get me in to the truck I wanted. The one major thing that made me decide to go with them is that they dont tell you what you want to hear they tell you the facts and exactly what its going to be. They never offered me the Moon and stars they offered me exactly what I could afford and what they could do for me. I highly recommend then for your next car purchase