Just Purchased a brand new XC90! Super stoked! My experience with Eve the Sales Consultant was above and beyond from what we expected! When I first visited the dealership Eve was the first one to approach my husband and I. Her very awesome customer service made me decide to go with a Volvo. (I was undecided between an Audi or Volvo) she showed us all options available gave me a head to toe tour of the vehicle. I was not completely happy with the colors available. Eve and the team got to work and basically found one custom made to my liking. It took several weeks for the car to arrive, but Eve was there every step of the way reporting every detail I needed to know. There was a couple obstacles on my end, but they helped me through everything and at the end of the day it was a happily ever after story with my new car! I 100% recommend Volvo and even more “EVE” is the Sales Person you need to work with!

I recently just bought from Bill Pearce Volvo. Outstanding customer service, and my sales consultant Terril Pardini did a phenomenal job through the whole process. Car buying can be very difficult and confusing, but i have never had such a great experience that i had with Bill Pearce Volvo.

After two tow trucks and a rough trip, Mike and the service department was able to get us back into our car within a day. In particular, we needed to be somewhere in the morning, and they were able to get us our car back early enough, washed and charged. We really appreciated their help.

Such a great salesman! They were low staffed but still managed to provide professional/ amazing customer service!I highly recommend!

My 10 month 2020 XC90 Volvo caught fire while driving. Bill Pearce said they would pay for my rental then left me with an 8k bill Volvo Corporate said it was a plastic bag caught in the manifold. Dont buy a Volvo and dont buy from this auto group.

Clean. Went in for Enterprise rental. Very convenient and not busy like the airport.

Entering during school hours, can be challenging. Otherwise it is the best run dealerships in Reno.They have an intelligence staff.

An emergency repair in spring brought me here. I was impressed at how well my car with about 90000 miles ran.

I have tried to schedule service here 6+ times. Service department never answers the line when I am transferred after waiting an average of 10 minutes on hold. When rerouted to the reception desk again, I am directed to the voicemail of the head of service. Ive left a voicemail before and heard nothing back - resulting in me trying to call again. The one time I did speak with him he told me the vehicle is diagnosed and looked at for free, which seems odd to me because no shop does this, including dealers of any sort. What happens if I bring my vehicle in and this is not the case and I am expected to pay?This experience, before Ive even gotten in the building, makes me want to rather drive to the bay area for service that will be done correctly, and for the most part at least get scheduled to begin with. Unsure how to proceed from here and confused and annoyed as this problem is still plauging my vehicle and I cannot seem to get someone to at least look at it to start.

Repair #1. Brought my 2004 Volvo in for a headlight fix. They didnt fix the problem, the light bulbs were dangling out of the headlights. Charged me $100 but I had to perform my own repairs on the side of the road in the dark. Oil change was #2 and they left a socket attached to the car post service. I drove around with it for 3 days. The courtesy inspection report was never sent to me even though it was promised. Repair #3 quoted me $11,000 for a new engine even though only 2 exhaust valves were burned out on cylinder 4. They are totally useless and will never buy or service anything there again.

The Reno Porsche dealership is somewhere I will continue to purchase my vehicles from due to the wonderful service staff. My car had what I thought was a strange issue, but Bill Pearce Motors not only fixed the issue under warranty, but went absolutely above and beyond to make sure that the problem was resolved and explained to me. Jeff, Dolf, and the entire service staff are truly amazing and most importantly completely honest. I cant speak highly enough about this dealership based on my personal experience. These are nice honest good guys!!!!

Buying a car here was an easy and pleasant experience.

We purchased our loaded Volvo T6 S60 last month! No fuss, so easy! I love my new Volvo more than I have ever loved any car! It is amazing! Marcus was awesome and Fatima in finance were very easy to work with. Thank you for the car of my dreams and I love it so much! If you haven’t seen a Volvo like mine don’t judge! No car brand can compare! Thank to everyone for the great deal and the beautiful car!

I needed a new tire and decided, on the spur of the moment, to stop by the service department. I was welcomed at the entry. Christi checked to see if they had a tire in stock. The did. They took my car, added the new tire and completed an alignment, all in a very short time, all while I waited. She was so nice and accommodating. They do excellent work. I am grateful to have Bill Pearce Motors for all of my BMW service needs.

Underwhelming experience. Waited months for a part that they had sitting, which is after they broke a compartment in my brand new vehicle.

Made several appointments, showed up for my appointment only to be told they could not do the work because I needed something else done first and I would need to make another appointment.... more money 💰

MINI of Reno was a great experience. Both the sales guy and manager were helpful, courteous, and made us feel comfortable. I knew I wanted to get a mini when I went to the lot, but they helped make it easy and got me exactly what I wanted.

Better wear the boots to this place.....🤠

Showed up to the porsche dealership on a saturday morning around 11:30 am to test drive and buy a porsche cayenne for my wife. Walked around the lot, went inside, waited for 30min and not one person was to be found in the entire place. To say I am shocked would be an understatement. Going across the street to mercedes!

5 star dealership. Built and ordered my car online, the process was flawless. Very impressed the professionalism of the staff. Everyone was exceptional, knowledgeable, and very friendly. I have recommended Bill Pearce (BMW) to many friends. Thank you for great experience. I Love my BMW..

One year ago I bought a car here and it was a good experience. I went recently to look at a second vehicle and what a difference... did not feel the salesman wanted my business and was a bit snobbish. Took my business somewhere else.

Amazing service here guys. No pressure negotiations. They will lead you in the right direction. Vince H. took really good care of me. Very respectful salesman that gave me good all the tools needed to make the right decision. Went home with a beautiful X3. I’m super excited. Thank you Bill Pearce BMW!!

Had an excellent experience here!Im from Portland, Oregon and have been looking for an F80 M3 for quite sometime. Came across one here at Bill Pearce BMW and decided to contact them via email. Scott Armstrong reached out to me and was very professional and took the time to answer any questions I had.Not only did he take the time to answer the questions, but he also sent me additional information on the car (Spec sheet & CarFax).A decision was made to purchase the car and Scott guided me through the process without any pressure (like other dealers do). Upon approval, we worked out the numbers, agreed on a price, and I made travel arrangements.Scott picked me up from the airport and took me over to my new car where it was in the delivery bay all cleaned and ready to go. Did a quick test drive, signed papers, and was on my way back to Portland.Upon departure, Scott put together a small care package with snacks and water for the long road trip ahead. The next day he called to make sure I was home safe and hoped I enjoyed the scenic drive.My overall experience with Scott, Fatima, Travis, and the rest of the staff at Bill Pearce was amazing. I wish my local dealerships would treat their customers the same way they treated me.Even though Im in Portland, Ill definitely be reaching out to Bill Pearce for my next BMW.

Now that we.live in Lake Tahoe, the decision to purchase our new Porsche in Reno was an easy one! Michael was a great salesman-extremely knowledgeable with an easy-going personality. He never pressured us to buy anything. He simply gave us our options and gave us time to make a decision. He answered all of our questions and communicated well via text, email and phone. The dealership is really beautiful and everyone is friendly. Bill Pearce Motors also has a large selection of cars on the lot. If you’re looking to buy a Porsche, we’d highly recommend going to Reno & asking for Michael!

Erik Dunbar is a great salesman. He is nice and will work hard to get you a great deal. Faculties are nice. Great place to purchase a vehicle.

Send you one thing try to sell or switch to something else

The 718 is running good with your service 33mpg and the new key will be good to have .marvin and Golf Vankesteren the service advisors were fast in fixing the porsche .the parts department had fast delivery. Regards mike bartlett.

The service department at Mini Cooper was amazing. Everything they did from customer service to technical knowledge was outstanding. We had an issue with a used mini bought elsewhere. Thank goodness for an extended warranty. We were able to convince the other dealer to release warranty work to mini because they did not fix the problem originally. Lloyd Daniels who had amazing patience to work with an incompetent service person at the the other dealership. Thank goodness to the tech group who got to the root of the problem.

Excellent dealership! Im from the Bay Area and had locking system problems at Lake Tahoe that required a BMW Roadside Assistance tow to Bill Pearce BMW to investigate. Service Manager Bill Patrick handled my repair on an emergency basis, took great care of me and got my car ready to drive quickly. Bill was professional, courteous and made sure I was comfortable while waiting. Ive visited many BMW deaerships in the past and this ranks as one of the best.

Exceptional experience. Found exactly what we were looking for. The service was flawless and professional. Everyone respected our situation and understood our unique time restraints and bent over backwards to accommodate us. Nothing but positive things to say.

Wonderful service people that will help you with all your BMW needs, service or questions.

My visit to Bill Pierce Motors in Reno, NV on Wednesday, 22 January 2020, was as pleasant as all my previous visits have been. The technical advisor, Christie, was as usual most professional and courteous checking me in while answering thoroughly all of my questions regarding the service required. The work on my car was completed in exactly the timeframe she had advised me, and the wait in the extremely comfortable Lounge area was again very pleasant. I always leave knowing that the workmanship on my car is the best and would not consider taking it any where else for repair and maintenance. Susan Lockwood 01/23/2020

I bought my first BMW this year from So. Cal and I’ve had a few things go wrong. The service here has been over the top great accommodating my requests for a loaner car since I live in Tahoe. They call to keep me up to date on my car’s status and are super nice and responsive. The waiting area is always clean and filled with drinks and snacks. I highly recommend.

Michael and Marvin always take good care of me and my Volvo. Had my car detailed at the 40,000 mile mark and I was very pleased. It looked like a new car. They had their work cut out for them and they did a terrific job.

One word for my experience with the service at this car dealership: Horrendous. There is absolutely no follow up and they do NOT provide an ETA on when the service will be completed... We are placing thousands of dollars in their hands and receive no updates after multiple calls and voicemails? Definitely expected more professionalism from this company and the service head Dolf.

Michael made our experience wonderful, his deep scope of knowledge on the products (cars) was incredible. This entire process was professionally done, no pressure, and designed around our comfort level. We could ask all the questions we wanted and he took the time to answer with no pressure of time. We would completely recommend Michael and this dealership.

Had a pleasant experience. Thanks for the great service.

This place deserves 0 stars in all honesty. I used this place to get my Porsches serviced and i have never received good customer service on any front. They lack follow up, never provide an ETA of when service will be completed, AND the worst part of it all is it takes MONTHS for my Porsche to even get serviced! I let it slide the first time but when this starts to happen on multiple occasions it becomes unacceptable. Wont be taking my Porsches here again.

I had the engine light come on and stopped in to see if they could tell me what the issue was. I did not have an appointment and, notably, had not purchased the car at their dealership. The fit me in that day and not only diagnosed the problem but fixed it. They were very busy, it being Christmas week, but went out of their way to help me out. My service adviser Bill was courteous, friendly, and helpful

Were Planning to get a new car in the next few months and want a car with the highest safety rating we can find, so we went to Volvo, theyre know for being the safest and having the best crash ratings.Very nice visit. I like looking at new cars, but hate when salesman wont leave you alone. We did not have that kind of experience here. We browsed for a while, had a salesman come to us just to say hey, Im over here when youre ready, and he wasnt the typical salesman. Super nice, and didnt try to push us towards a vehicle out of our price range. Rather, tried to push us to one that was affordable and we would like.

Have had less than satisfactory experiences there to say the least. Lack of follow-up, lack of updates provided on when cars will be finished, and no offer of a courtesy vehicle when they kept our Porsche Cayenne in the shop for 3 weeks straight (its still in there). I repeatedly call in to request an update from the service head, Dolf, who has failed to contact me back numerous times. Wont return my emails or calls. This is a terribly mismanaged service department. Takes forever to receive parts (partially because of covid, which I get), but should still check in to provide update. How is someone supposed to go 3 weeks without a primary vehicle without being offered a courtesy car?

We were very satisfied with the service we received from Mini of Reno. Our salesman, Zeb Parker was very informative and answered all our questions.Zeb was very professional and gave me all the time I needed to research what else was available for the Countryman we were looking at. The price was the lowest for comparable cars and that helped make the decision.Thanks Zeb for all your help.Regards,Jack Randy Wolff

Service representatives are very helpful, professional and friendly. Gives an upfront estimate of costs of repairs and it even came in less than they had expected. Keeps me informed and gives updated status about my vehicle. Best of all, it was done when promised.

From the moment we call Bill Pearce Motors the service was outstanding. They made it easy to find more information about the cars we where interested in. We where able to set up an appointment to test drive the cars. The test drive was great and John P. our sales person was Outstanding. They made the purchasing process simple, quick and easy.

We were very pleased with our entire car purchase! Zeb Parker was amazing, very knowledgeable and always helpful. It was very refreshing to have a new car purchase go so smoothly - we didnt spend hours doing paper work, or talking to several different people. We special ordered our mini, it actually came across the pond and to Mini of Reno much quicker than we thought. When we arrived to pick up our mini, it was an easy process; paperwork was in order and ready to sign, car was detailed, full of gas and ready to go! I would recommend Bill Pearce Motors/Mini of Reno to anyone that is looking to purchase a car. Thanks to all at Mini of Reno, we absolutely love our new Mini!Robin

Marvin was very nice. My work was all under warranty which was nice. The only reason for 4 stars instead of 5 is because it took longer than expected. However, they did give me a rental car for 2 days which was convenient.

We bought our first BMW and we liked the experience for the most part. We did buy a certified used BMW not a new one 328i xDrive with lots of goodies. Our sales person did a great job ask for him by name Matt Dooley.I was disappointed with a few things during the process.1.) When me and my wife first walked in we were dismissed / labeled as not worthy to buy from the first sales person. *** If Bill Pearce Motors follows up I will provide the name if they are interested.2.) Price Negotiation. They were unwilling to move on the price this was disappointing. I asked for $900 off and they did not budge or counter a few hundred dollars. So with that said we could just buy online point and click and get the same results.3.) They need to step up the coffee bar IMHO.4.) It was very cold and icy outside, and inside the dealership was all tile flooring and glass curtain wall so it seemed cold inside as well. The sales cubicles were not very comfortable. This design probably works better in the warmer months.This is part one of my review and covers the buying experience at Bill Pearce Motors.I am looking forward to the second part of my review Vehicle Service and the overall BMW experience.

Christi and Bill are helpful and always want the best for you and your vehicle. Thank you both for the great service. 5/5 service rating.The dealership has overall friendly staff, however, the look and feel of the dealership makes you feel like you are walking into a Honda dealership. Nothing fancy or nice about it. Very different compared to other luxury dealerships.

My experience with John Pohl was extraordinary. From the first time I met him, took a test drive, and then a week later purchase. He was patient and answered all my questions via email, text or phone with professionalism, humor and fun. It is the first time that a car buying experience was truly a pleasure.

This was another pleasant experience with the Bill Pierce Motors Service Department. Our two BMWs are regularly serviced here, and as each time before this was a very positive experience. The scope of work along with the expected cost are explained in detail in advance. The service is completed in a timely manner, and your vehicle is delivered to you washed and vacuumed. We have had the pleasure each time of working with Brett. He is extremely knowledgeable about our cars, professional, communicates clearly, and has been very accommodating to any special request we have had. The ease of securely dropping the car off in advance with the drop box option works extremely well for us. In fact, the ongoing great service experience weve had at this dealership will very likely be the rationale for purchasing our next vehicle here.

Christi was very professional and handled my concerns well. I’ve been with BMW since 2011 but recently moved from Texas. Bill Pearce blew my previous dealership way out of the water. They are very booked up so it’s a good idea to call ASAP and schedule. Worth the wait though.

Purchased a 2019 Countryman that had everything I was looking for and the process to complete the transaction was efficient and handled very professionally. I believe we were given a fair price for both the new car and the trade-in without any hassle. Definitely would recommend Bill Pearce Mini dealership...

Marvin has excellent customer service skills. Car was delivered as promised in the estimated amount of time. Shuttle to mall was great. The shuttle back took a while waiting for pick up, but good ride. All in all a memorable experience. This is the second time I have dealt with Marvin, and both times have been excellent. Dolf, give this guy a raise!

Great experience with my Volvo service at Bill Pearce Volvo Cars on Saturday 26 Oct 2019. Service was clearly explained and expertly done. Appreciate them squeezing me in while I was visiting the area and needing help.

Service representative Christi was organized and very helpful. Service was completed on time and as promised. Communications were excellent. This was my first experience with Bill Pearce BMW Service and I was extremely pleased!

I brought my Mini in for its first service, and everyone in the service department was incredibly friendly and helpful. The customer waiting area is beautiful, stocked with cold water, soda, coffee, tea, bagels and danishes. The bathrooms are VERY clean. Upstairs is a pool table and two tv’s, complete with cable and video games. My car only needed an oil change, but it was done very quickly and my car came back to me clean and vacuumed. I look forward to my next service!

Ive only been here an hour and Im about finished-- that says a lot when youre purchasing a vehicle! Most places have you waiting around all day to sneak in hidden prices.Im am thoroughly impressed with Rob Cameron, highly effective, efficient and kind. No cloak and dagger with pricing - what you see is what you get!Thank you so much for making a stressful time a breeze!I truly appreciate your service and will commend you and your dealership to all who will listen.Thank you,KenAnn

Vince Harris was excellent. I special ordered a vehicle which took 10.5 months to get. It was well worth the wait as it’s an amazing car and it’s only the 3rd one in Reno. The whole process was very easy as Vince kept me up to date and was super pleasant to work with. You’re buying a higher caliber car but the service is there to match. You get what you pay for! Thanks Vince!

Isaac is a gem. He helped me throughout the process and it was an easy and great experience through and through. Their whole team is knowledgeable, friendly and approachable. Will absolutely work with Isaac, Bill, Nadeem and John for many years to come. Visit Bill Pearce BMW in Reno!

Had some warranty and recall work done recently. All good and finished on time. Used the courtesy shuttle to get over to the mall - very convenient.

We are a Honda family. We drive a Pilot & Our 3 kids all drive Honda CRVs and love them! So when our trusted Pilot - with 378,000 miles on it - was not feeling so trusty, we decided to check out Bill Pearce Courtesy Honda and within a short time, drove home in a great Honda Ridgeline. It was the right choice to go to Bill Pearce Courtesy Honda. Irina and Ryan were so helpful in getting us into a great vehicle. They were friendly & knowledgeable and really cared that we were happy with everything. If youre looking for a Honda, new or used, stop by Bill Pearce Courtesy Honda and ask for Irina or Ryan!

I can’t write enough about the extraordinary service that I have always receive from Bill Pearce Volvo. From correct diagnosis from mechanics, to life-time warranty on parts, to personal touch from GM, and honest pricing from check-in personnel. Bill Pearce Volvo is the place to be if you have any issue or need regular maintenance of your Volvo vehicle.

The finance manager (Fatima) and salesman (Rob) made the car buying process quick and easy. All internet inquiries were responded to quickly and all questions asked were answered promptly. Upon signing purchase agreements/contracts, it was quick and easy. The delivery of the vehicle and overview of all of the cars features by the guru were thorough and efficient. I would definitely recommend Bill Pearce BMW to anyone who is looking to buy a car. The price of the car we purchased was lower than competitors and there was no pressure on any extras that we initially declined. The staff was friendly, helpful, and professional.

Took my wonderful new Volvo in for its first maintenance. Getting the appointment and the loaner car was a breeze. Michael, who was my service host, was efficient, friendly and communicative. A very positive experience.

Michael at Bill Pearce VOLVO is amazing. Michael is the companionate-empathetic person you want taking care of your Volvo. You truly feel like you are getting what you pay for when Michael is your service advisor at Bill Pearce Volvo. Please request Michael when you try Bill Pearce VOLVO for the first time. He will have you coming back for years. Thank you Michael, thank you so very much.*I do not work for and am not affiliated with Bill Pearce in any way. I am not Michael at Bill Pearce VOLVO.

This was an easy and pleasurable experience at Bill Pearce Motors. Terrel was fabulous, taking the time to show us many cars and taking us for test drives. Also the time spent there to finish our transaction was fast and easy. They also did a great job explaining all the bell and whistles and functions of my new car.

Excellent and professional service. Was unexpectedly in Reno for a few days and and thanks to the great people at Bill Pearce MINI, was able to get our vehicle serviced while we got some things done. Really appreciate the professional experience. Thanks!

Since 2005, when I leased a beautiful new 750LI, I have always been treated very well by Bill Patrick in service and Jeff Leathers in financing.This last Monday, I arrived after 4 pm to pick up my car after a service and repairs. Unfortunately, due to the new hours, BPM was closed. Jeff, who was in his POV headed home, saw me at the door and drove up to ask if he could help me. I told him I could just return the next day but he jumped out of his vehicle, opened up shop and closed out my repair file.That was above and beyond in my opinion. Thanks guys!

Had a great experience. We were greeted without any type of pressure. Took a car for a test drive. Upon returning to the lot I asked if they would match a price of another dealer. Within 15 minutes we were able to make a deal. An appointment was scheduled with finance so we would not wait around. Finance was a smooth and efficient process. Be sure to ask for John Pohl.

Auto buying just got streamlined. We recently purchased through Bill Pearce motors and the process was easily one of the easiest buying experiences. Closing out year end deals, the price was the price. No trips to the sales manager or endless waiting in the lobby. Get in and get out. Not sure car buying will ever be considered fun but this was as close as well probably see.

The Service Rep Brett did an excellent job. When I checked in he noticed my car was new to me and new to Bill Pearce. He suggested we transfer over the service agreement from the previous owner. So, for $100, Ill get 2 more years of service. This is over and above the call of duty. Great job and thank you Brett.

I service my Porsche Maccan S at Bill Pearce Porsche, and have always received excellent service. Dolf at Porsche Services always takes fantastic care of me and my car and he is an absolute pleasure to work with. Highly recommend. 🙏

Excellent service today at Bill Pearce Porsche. Dolf spent some time with me going over the factory recommended service schedule and my Boxster was serviced was in a timely manner. I was given a loaner, which allowed me to run errands and have lunch while my Porsche was being serviced. Dolf has a huge amount of experience as a tech and as an advisor and its great to know he will be there when I need service.

This was an excellent place to purchase my new BMW X4. The sales staff are friendly, professional and understand your needs. They were very reasonable in making a deal that was right for me, and gave me the feeling they genuinely cared about having me as a customer!!

Bought my mini 2/13/2016 new at Bill Pearce and have enjoyed excellent service since then... from the courtesy shuttle driver to the individual advisors Lloyd Daniels and Paula Lynda l could not ask for more. Appointment easily made on line, work done when promised, itemized work done always explained in detail. Also advice of whether future work may need to be done. Car is always washed and I feel confident that my car is in good working order until my next service. Great service, knowledgeable advisors, clean comfortable wait area, quick shuttle availability are just a few of the highlights. I do thank Lloyd and Paula for taking great care of me and my car!!

Bought my first mini here! Everyone was so kind and helpful. Fast and smooth transaction. Came to Reno for a mini vacation and drove back to Cali in my new Cooper!

We purchased a Volvo through the overseas delivery program. Michael Gracey is a wealth of information and hes very patient! This was the very best new car purchase experience ever. Since the car arrived, he has spent numerous hours with us explaining the many features.Our first service experience was excellent. They washed and vacuumed the car even though the roads were covered in slush and snow. Not skipping this part of the service, knowing the car would be dirty in minutes, demonstrates their 5 star care of their clients.

I have had all service work, warranty work, and repairs, done by Bill Pearce Volvo since I bought my Volvo from Bill Pearce Volvo in 2012. The cost is sometimes more than I would pay in a general auto repair show, but the confidence of having Volvo Certified Technicians work on my vehicle is worth the price in peace of mind. Having now over 150,000 miles on the vehicle, I have never had any sort of road problem or come-back after work was completed.Michael Sanderson, Service Team Leader, is knowledgeable, thorough, thoughtful, integrous and honest, as well as a genuine gentleman. He has been at Bill Pearce Service Department for about 5 years, and has never disappointed me with his counsel or character qualities. I can recommend Bill Pearce Volvo service without reservation.

Things went great. I scheduled recall service be done for my BMW and couldn’t have had a better experience. I am using the inspection documentation they provided now to fix other things I was unaware were needing repair. Thank you Naomi for such a great time!

Second visit with my 2018 -XC60, and I am so pleased with the service but, more so with Marvin’s customer service. He communicates and stays on top of the service process, then called me as soon as my car was ready. Much appreciate🤜🏻🤛. Also I got to drive a Mini as a loaner, and wow what a fun ride, solid suspension and handles so good!

Scott Armstrong took such great care in helping me select the perfect vehicle. Wound up with a gorgeous BMW 540 xi Silver. Luxury plus. The whole experience was so easy and there wasnt the hours of paperwork to do. Love love love Bill Pearce BMW!

We highly recommend Bill Pearce Porsche of Reno. They have continued to do a great job servicing our vehicles. Their communication and follow up are great. Our vehicles are always washed and look great.

Overall great experience. Vince Harris was a pleasure to work with: knowledgeable, professional and trustworthy. He definitely went the extra mile to make sure I got exactly what I wanted.

Everyone at Bill Pearces Service departments (I have both a Volvo and Mini) is always very pleasant to work with. They are very thorough in explaining what the service team did on the car and they are always so accommodating by offering shuttle service to anywhere you need to go or offering nice quiet rooms to work in while you wait for your car. I work with Michael at Volvo and this last time I worked with Lloyd at Mini. Both are just so nice to work with. It is because of people like them that make me keep coming back to get my cars serviced at Bill Pearce.

Really the smoothest car buying experience for us ever. No hassel, showed up with no call ahead on a Sunday, told Zeb what we were looking for and wanting to spend, options we needed. He drove up in a mini that was on the lot. We test drove it, it had more options than we originally stated, price was great, signed papers, all in all it took about 2 and a half hours and we drove off in the mini my wife wanted. Great experience.

This is the third vehicle that we have purchased from Bill Pearce Motors in Reno. They are a top notch dealership and we have had nothing but great service from the sales department to the service department!Our sales representative Zeb Parker was friendly, helpful, knowledgeable and professional in every respect. We appreciated his straightforward manner. We highly recommend Zeb and Bill Pearce Motors!

What an amazing and painless experience buying my first BMW! Jerry was incredible! Really patient and helpful. There was no pressure and he helped find the car that was just right for me. Such a pleasure to buy from them!

Excellent Customer Service, Marvin at Porsche went over and beyond for us! We will go here from now on for all future needs. Highly recommend

Exceptional service at Bill Pearce Motors. This was the best car-buying experience we have ever had. Would highly recommend them for a stress free car purchase.

I was very happy with the service center at Bill Pearce Motor’s Mini Cooper Dealership. I dropped off my Mini in the morning, they diagnosed it, had the part and fixed it by the afternoon. They even gave me a ride home and picked me up after. Very nice professional people. And my warranty covered everything!

The service staff at Bill Pearce Motors took care of a couple of recall issues, as well as a problem with one of my door locks recently. They had to order a part, which they did, and gave me a loaner car in the meantime. Everything was taken care of quickly and professionally.

In making an appointment their system brought up my information from my phone number (very helpful)...I like that. Dolf in the Porsche service is wonderful as always. He is helpful, kind, and funny. My vehicle is at 106K mileage and I know my cayenne will reach over 200K miles easily! Thanks porsche team for keeping my vehicle running great so I can keep it a long time!

I have always had very positive interactions with Bill Pearce Volvo. Michael Sanderson has been nothing short of professional, kind and very helpful getting my car serviced as best and as fast as possible. The entire service department is wonderful. All my experiences with Bill Pearce Volvo have been great. Thank you!

Excellent communication and care from the Service rep who handled our minor (Porsche) issue.Good facilities.Comfortable setting and professional attitudes.Repair work completed quickly and thoroughly.It would be five stars but for the prices which are high.

Zeb was awesome to work with and absolutely love my new car! Lloyd in the service department is great and really helps with service on my other mini. Can’t think of any other place to go.

Awesome service at Bill Pearce BMW Vince Harris took the best care of me and guided me in the right direction to finalizing my purchase of my first BMW. I highly recommend Bill Pierce BMW and if you’re looking for a sales representative ask for Vince you will not be disappointed!!

Had a check engine light problem on my X5. Solved, fixed and washed in two hours. Jeff Leathers is by far the best service mgr I have ever seen. Bill Patrick and Christy are also outstanding people and very focused. A great dealership!!

Zeb made my long distance car purchase the easiest experience I have ever had. He answer my questions in a timely manner and sent every picture I asked for. All the financials were handled in a no pressure professional way. Zed picked my wife and I up at the airport and we were and driving away in our new car in under 30 minutes

This is our third Mini we have bought from Bill Pearce Motors. Zeb Parker has assisted us each time. He is the best, very knowledgeable, friendly and more than happy to answer all your questions. Both the service dept manager and finance department all shared in our delight and making it all the more! Thank you all again. The proud owners of a 2019 John Cooper Works Clubman....Louie & Jan

This was my first service appointment at Bill Pearce Volvo and I had reservations since Ive just moved to Lake Tahoe. Right from the start my fears were quashed. Michael Sanderson helped me by walking me through what I needed and how best we might go about it. Michael took time to explain answers to my questions and made me feel that the work would be done properly. And he loved my dog! What more could I ask?!