I needed a dress tailored for my sister’s wedding that was not only too big on me but it was almost a foot too long. Lily only charged me $40 for the whole thing! We were in and out in 15 minutes. Definitely the most affordable place in town for tailoring! Her shop is also filled with beautiful, unique dresses and shoes.
These ladies are awesome! Lily and her daughter were such an amazing help in planning our big event. From helping us find the perfect dresses & tuxedos. They had amazing ideas to help put everything together at the most affordable prices. Our centerpieces and decorations were the talk of the party. Definitely recommended for any type of event! Amazing experience. Thank you so much!
Very terrible service! My daughters dress was left to be tailored only to find out when I picked it up, that it wasn’t and then the staff argued and said they might be able to do it last minute, being the dress had been left for that reason... Staff is very rude!!!
From the moment we walked in we had the best experience. They are a full service place. My daughters quinceañera was truly a dream thanks to Lily and her amazing staff. The quince dress packages are the best deal around. The choices for dama dresses are endless. The hall decorations are absolutely gorgeous and extremely affordable. I highly recommend! They made a stressful party planning time easy, affordable and they are so patient with the ever changing mind of a teenager. I really cannot emphasize enough how wonderful this place!
I used to love this place! I really did. They have great customer service, I’m not disappointed in that. But I had ordered a dress for me to wear to my prom early this year, because I’m a really picky person when it comes to picking dresses, because I Jaír do not like wearing them. But anyway I chose my dress 2 months early this year, because last year I had a been having many many problems at the other place I had gone too. They didn’t have any of my dress choices that I wanted, so this year I decided to come back to them. But I called the lady last week to see if they had my dress, because I had changed my whole mind about the dress, but I was still gonna wear it for a 15 I have tomorrow, Saturday, but the lady didn’t even order it because she did t want to pay shipping fee, and because I had “said” it is a dress that I’ll be wearing till later on this year so I never ordered that dress so I was going to ask for my money back, but I wanted to give another chamce, because I hate judging right away. And so I did. I made sure it was going to be here before Saturday and it was. I we t to try it on and everything, and it fit me a bit big, so I got it adjusted to where it fit me perfectly and they said it’d be ready by Friday and it was, but it was never adjusted. It still fits me big, but now I can’t do anything besides deal with it. I do not trust this place no more, the daughter I do trust, because she’s a bit more careful and she’s the one who is planning a party of mine but the mom I do not trust at all anymore.
Sweet, helpful staff. Made our planning experience so much easier. Would recommend 100 %
Very rude and unprofessional staff....On 10/26/2019, I visited this establishment in search of a dress to attend my granddaughters Quinceañera. After choosing the dress I wanted (which also needed alterations), the clerk ( a young hispanic girl with glasses) told me to return back the following week to pick up the dress because it would be ready. Also, the young clerk informed me that their business was moving to a new location on 11/02/2019 (1587 Vassar Street). She also did not require me to prepay for the alterations to the dress. On 11/02/2019, I went to their new location on Vassar to find their entire store in total disarray and the same young clerk having to pull my dress from their moving truck parked outside in front of the store. The clerk informed me that the dress was not ready because they needed a deposit. I wanted to pay the deposit with my debit card only to be told that their Credit/Debit machine was not working. I only had $20.00 in cash available with me and in this age of 21st century technology with more people paying with debit cards, smart phones, ETC, I found this rather to be unusual for their business to operate this way. I paid the $20.00 to the young lady, she wrote the receipt on a 2-part carbon-copy receipt book and I left the dress at the store. On 11/09/2019, I returned to the store to pick up the dress. when I entered the store, it took nearly 10 minutes for anyone to acknowledge my presence. I proceeded to try on the dress to find several grease stains on the dress. I spoke to another clerk at the store (a middle-aged hispanic woman) about the stains and was told that there was nothing they can do about it. I refused to accept the dress in this condition asked for my $20.00 deposit but was told that I needed my receipt in order to receive a refund. In spite of the young clerk recalling the entire transaction, the entire staff hassled me over this transaction. This was an overall BAD experience and recommend everyone to avoid this business to shop elsewhere.........I am also looking into reporting this incident to the Better Business Bureau.....
I don’t know how this people do business, they just lucky!At the beginning they’re so nice after all they forgot to do an alterations on my own dress when I did complaining the owner offended me saying that people from Country is soo..... ppp I did not back to get my dress fixed because I noticed these people who own this business is SO UNEDUCATED AND VERY RUDE!I NEVER WOULD DO BUSINESS WITH THEM !!
Great dress shop for unique party dresses shoes and more! Awesome staff they helped us find a homecoming dress in a short amount of time!
Great place for shoes clothes and a variety of everything,
Horrible Service! The lady at front desk wearing a floral sundress was extremely rude and disrespectful. Has no class and definitely has ZERO customer service. You best believe I am going to tell everyone to take their business elsewhere.
Nice decorations..good packages for 15th, wedding and more..
I had previously bought a really nice baptismal candle set here but I would give zero stars for this experience if I could. First let me warn you there are NO prices on anything in this store. They charge whatever they feel like and I know that because something I bought had a $28 price tag written on it, but when I asked the price they told me $24 and when I paid charged me $23, so buyer beware. And mind you the same candle set that I bought previously went from $30-somethng to $60-something now. Shows what kind of business they do.Now to this experience - and I will try to be brief. Bought a baptismal dress on Saturday - need for this sunday. Dress needed alterations they quote me and my family on Saturday at $15-$20, I wasnt sure if we could make the dress work so I held it until Monday. They tell me to bring it in but the seamstress is not there they want me to come back. Then the lady just measures with her fingers the amount the garment needs to be let out (maybe an inch) and says its fine to leave it and they will call me with the price after talking to the seamstress the next day. I remind them we were quoted at $15-$20 they say they need to ask her first. I said fine since we were in a rush to get it done in time and I didnt think anywhere else could have done it in that time from what I had researched already. So next day no phone call. Took me 3 tries to get them on the phone - no answer - then they say no problem well have it done Friday but its $35. Again I said fine because at this point its Tuesday and I need it Friday because we are driving to CA. Long story short they screwed up and when I asked for a partial refund they refused and wanted more time to fix it. They had told me the seamstress wasnt even going to be in, but when I took the dress back she was miraculously there. I said you quoted me one price and charged me more and I need to just go I am driving out of town. They refused, they wanted 5 minutes for her to fix it. No - you had 3 days to get it right why would I give you 5 more minutes. Not honorable at all and prices are made up to what they want. They are on personal calls on their phone while people are waiting for help. And I think because they didnt believe I couldnt understand most of their Spanish or speak it very well that they could charge me what they wanted. Not okay and I would NEVER EVER recommend anyone to buy here just because its a better deal price wise. YOU GET WHAT YOU PAY FOR! You can see from the photos the clasp is backwards, how am I supposed to clip this? And they left the zipper on the dress in the back and put in a corset. The zipper should be hidden at the very LEAST! Do not get your dress altered here and check it VERY carefully if you decide to purchase. Im sorry I spent the money I did and I am disappointed in their lack of customer service. Couldnt even complain to the BBB because they are not members! Buyer Beware!
Customer service is horrible!!! I went to pick up a dress for my daughter and ended up getting yelled at by the owner because they couldnt find my daughters dress that I had put a deposit down for. She was having her poor young daughter look for my dress while she was gossiping with another person. Before they found the dress she wanted to blame me for not going earlier to get it altered and that people like me then go around and give her business a bad name. I was in total shock when she said that. Once she found the dress she never apologized for blaming me and just rung me up. I left so upset. Go there at your own risk!!!
Best location I know in town. Cheap prices and not only do they sell stuff for parties but they have super cute clothes and shoes as well!
Lilys a Sweetheart . Shell help you out .
Very bad service the lady who sells its really unprofessional she doesnt treat customers niceShe is the worse seller I ever seen I will not recommend her she lies to me about getting myWife wedding dress we pay her about 4 months ago and she didnt get us what we wanted very bad service
Rude employees and they can’t even take an order correctly
Good price dresses
Great value
Do not take consideration of your customers. It is not the best service of your workers. They would not sell to their customers by excusas.very one professional
I love this place, the prices are lower than other places. Exceptional quality and service!
The truth is that this place has a lousy customer service !!! The people who work there are not friendly at all and seem to not care about having their customers satisfied! Personally, I do not recommend this place. 0% customer satisfaction and workers (or owners) are not helpful at all.