The staff was incredibly friendly and patient. Everyone was in good spirits, plus they had what I needed.
I love this place. They buy college textbooks and pay very good prices. Thank you Textbook Brokers!
Loved that all of the staff were wearing masks throughout the day even with hot weather. Made it feel like a safe environment with the pandemic going on. Bought my textbook for the 2020 fall semester and was welcomed with happy personalities from all the workers. The textbooks were the best prices and I would 100% recommend going there!
Textbook brokers is the best store for college students! Their prices are awesome and the rentals are in great shape. Not only are the prices great, but so is the staff!! TBB staff has always been so sweet. Any questions or concerns I had, they helped me right away. It’s a great/clean environment, super close to campus, and overall just a really awesome book shop.
This is the only place I will go for textbooks. They have so many options, you can buy or rent and you can always defer your payment if you dont have the money for the books right away which is always a good choice if you are relying on financial aid money to buy books! I have gone in person to get books and it was so quick and easy to do. I have also done online ordering and the books arrived within a week! Amazing place to get books. Quick, Easy and Reliable
This place has had its ups and downs with line lengths pre-covid, but with the new place and the new procedures of handling the masses of students, everything ran very smoothly, and it doesnt hurt to have a cookie store nearby
I’ve been buying my textbooks here since freshman year, and I wouldn’t buy them anywhere else! They have the best prices in town and will price match as long as you show proof.The staff there is also very welcoming and helpful!
The Textbook Brokers staff is friendly and helpful. I had trouble with a renta return date and they helped sort it out for me! Would definitely recommend for good prices and convenience.
Can I just start by saying how much i absolutely love this place!! I have bought every single textbook from them starting freshman year and now that I am in the graduate school, i continue to purchase from them. They always have the best prices, and I love that they have payment plans which ensure that students receive their books for school. This is a place that cares about the students!
Went the first time, waited in line for a super long time. They had a bunch of staff, but could only let so many people in due to COVID which I was fine with, but no one came out to pull my books for me like they used to at the old location. Finally got up after about 15 minutes, only to be told the only book I needed wasn’t in stock. Came back a week later and there were less people both in line and working. Still waited for ages, and when I finally got to checkout I found out why. For some reason, it takes their cashiers about 5 minutes to check you out, and I only had one book. Can’t imagine how long it takes for people who get more than that. Slow service and a very poor system. You’re better off going through amazon or the school bookstore if you ask me.
One of the best places to buy your textbooks! They’re pretty inexpensive and the staff is super friendly and is mostly made up of students so you feel right at home!
Everyone who works here is super friendly and very helpful! Plus the textbooks/access codes at TTB are always the lowest price and on top of that they always have sales before the start of every semester! Thanks to this store I’ve saved hundreds of dollars throughout the years!
They’ve always been super helpful and accessible. They made my first textbook buying experience for college a breeze. 😋
TBB always has the best prices and friendly staff! They’ll do their best to fix any issues you have and all the managers are super nice 😊 I have gone to them since freshman year and will always recommend them!
Textbook brokers has great options for textbooks that are normally cheaper then the campus bookstore! The staff is helpful and do their best to answer any questions!
My experience was great, I made an online order and when I went to pick it up I received my books in a matter of minutes. Will use Textbook Brokers as my go to place to get my books for college
Always quick to get my order done and an easy stop to get any textbooks!
Been using them for a while now and they’ve always been great. Willing to work with the customer and help out if needed. Prices aren’t bad either and close to campus. Highly recommend using them if you need books or anything else.
TBB is easy to work with! Their prices are cheaper than some other textbook stores and they buy back books at the end of the semester!
As a new mom its hard trying to get my textbooks on time, let alone having them personally delivered. I called the shop to ask if my books would be ready for mailing as online classes start earlier than traditional students. The staff was 110% helpful and offered to deliver my books to me at home since I dont like to travel with a newborn son. They were friendly, courteous and even brought me some coupons for future use! Thank you Textbook brokers!!
Most affordable textbooks around, including Amazon! Ill buy from here every semester!
I would give 0 stars. They have poor customer service. They said my book was at the store I went to come pick it up and the lady stated that they are closed when they had ten mins before closing. Mind you I live in fernley so I had a drive I had to do. She wouldn’t give me my book. I called the next day and my book I ordered was not available. My class started the next day. This is not the first time this has happened either. The girls in their need an attitude check. I got hung up on when I said I wanted my money refunded. It’s never ending there I’m not goin back.
I ordered $255 worth of books from them online before the spring semester started, dropped a class, and when I went back to return some of my books they wouldnt give me any money back, they wouldnt give me a store credit, nothing. Mind you, this is the SECOND WEEK of school. Its not like I waited very long! They just shrugged and took my books without returning me any money. Thats $60 I cant get back. And for a college student who works to put herself through school- that is a lot of money to me. It astounds me that they treat students like this.UPDATE: I spoke with Jeffrey who apologized and explained that there are policies in place to circumvent what I went through. He then made the situation right by refunding me my money in the form of a store credit (which was what I needed in order to purchase books for a class that I had added to replace the class I had dropped). He was polite, amiable, and worked with me to get the whole thing squared away.
I get most of my books here. Theyve always had the books in stock and theyre also a little cheaper than the wolfstore
I returned my books almost two weeks late and they gave me a refund on the late charge because they are super nice. Not to mention that they are way cheaper than any other place to rent your books from. If youre in need of some cheap text books from people who care about their customers, please get your books from here.
I accidentally got the wrong version of a book but Brooke and Jeff were very helpful in helping me exchange the book for the correct version! Even though it was over a week later! It was super fast and the staff was very friendly! Highly recommend!
I love the music in there and even though I was confused about my own books, they helped me with my refund, even after their own deadlines had past. Very helpful and kind :)
They made it so easy to get my textbooks! Everyone was so friendly. Highly recommend!! :)
At first I was having a terrible experience but later Jerry, the owner let me know that there are a lot of big changes going on at Textbook Brokers right now to accommodate the growing population we call UNR. Hes an extremely generous guy who cares about his business. Bear with the changes and the masses or talk to somebody and they are more than helpful to help you out.
0 stars if I could!!!!I ordered my books the week before classes began. All but one were available for pick up. I waited almost 6 weeks to get that last texbook. I kept going in and they kept saying they would email me and call when it arrived. I received ONE email. So I go in to get the book and they stated they returned it to the sender. They claimed they called me 3 times (LIE) and charged me a restocking fee ($20.00). This place has always given me problems. NEVER returning to this BS establishment. They should be ashamed!!!!!!!!
I loved my textbook brokers experience. Great service and great chapstick.
I come to Textbook Brokers every semester and have had nothing but GREAT experiences! They are always accommodating, always have the books I need and are so friendly even in the middle of the crazy hectic textbook weeks!! I don’t go anywhere else and always recommend them to my friends.
I am a college freshman, and I didn’t realize the return date was the 19th. I was helped out with great customer service and the willingness to help out given my situation. Awesome place for all your book needs!!
Cant give them a 5, after not receiving my books in the time it shouldve taken. That being said, they went out of their way, including offering to deliver the books to me once they did come in. They made every effort to correct their error, and for that, Ill continue to be a customer. Thanks guys!
Very professional and customer friendly. I’ve gotten my books here my entire college career and have not been let down once
I love Textbook Brokers. Theyve got the best deals on textbooks, and even let you purchase the textbook for a cheaper rate after the semester is over.
If you go to UNR, I would definitely recommend Textbook Brokers for your books! Theyre super helpful and I always find the lowest price for my books here. (:
They are super helpful and can answer any questions you have. Better deal then buying or renting online
Excellent prices and service. They saved me $40 on my rental compared to campus, and even delivered it to me on campus! Ive used them for my entire time here at UNR and would recommend them to anyone who wants to save money and get taken care of. Shout out to Mark for all the help.
They always have my textbook at the best cost! Also, they’re always able to order anything for me and it comes in almost immediately!
Fantastic prices and service - I know the owner personally and he is a great guy.
I generally like getting my books here but will no longer be a customer. Their only concern now is to get you all of the books on the list (whether you need them or not) and get you to sign up for their charge program. I was not given prices for renting, buying used, or new. The associate grabbed the books, demanded to see my schedule (so he could try to pestle me the other books) and started ranting about how great their charge program is. Its a ploy to get freshmen to defer payment, be stupid about their money, and be indebted to them. Buyer beware, this is no longer a business interested in making a great experience for students.
Textbook Brokers is awesome!!! The staff is always friendly, especially Mark! Theyre super affordable and always put the students needs first! If you need textbooks, go to Textbook Brokers!!
These guys are awesome. My boy Mark was very helpful!
Text bookbrokers has an incredibly kind staff and works very efficiently! I was given wonderful service and look forward to doing business with them in future semesters :)
Always get my books from Textbook Brokers. Lines go by really quick and the staff are always friendly and helpful. Super close to campus, way cheaper than the wolfshop on campus.
Love textbook brokers! I always have my books on time and they’re super nice 🐺
Very good place. Made buying my books pretty easy
Textbook brokers is the best and they’re so close to campus. Everyone inside is so nice I’ll alwahs buy my textbooks here!
I love going here for my UNR books! Less expensive than the student union, and much more fair in their buyback policy! I wish more people knew that these guys were here!!!
Best book rental service in Reno. They are easy to use and are very friendly and helpful. I highly recommend textbook brokers to any student who needs an affordable option to get their books.
They were always helpful with getting the needed books for classes. Everyone was really friendly!
Mark is always the best! Super quick with online orders. Go marky mark.
Book wasn’t ready for me from online order but they plucked it off the shelf anyway to spare me any inconvenience 😊 Super nice customer service!
I have always bought my books from them, with pleasant experiences and cheapest prices.
What a great place! I have bought all of my textbooks here, and everytime it is fast and easy.
These guys are great! They also work with you if you need more time to pay. Highly recommended!
Always down to help college students. Much better priced than most places.
Honestly, I want to like this place because the pricing is great but I have NEVER had a semester where they did not screw me over. Theyve given me the WRONG textbook multiple times and take WEEKS to give me the right book which I paid hundreds of dollars for. They send out incomplete and incorrect orders repeatedly. I once went two months before they FINALLY got my textbook to me which pretty much tanked my grade. This place is popular because of its affordability but its run by clueless overworked students. Ill change my rating to five freaking stars if they ever get my order to me without any mistakes or delays.
Textbook brokers is great ! They always help me out and they make sure to get all the books you order in a timely manner, I recommend them to anyone
Very quick and friendly service! Every time I come in to rent or return books, everyone is always very helpful!
Mark is amazing here! Best textbook brokers I’ve ever been to.
I absolutely love getting my from here! All the employees are extremely helpful!
Great experience! Staff is very helpful and charismatic..
Textbook brokers is awesome and always friendly. Never have problems!
Textbook brokers is awesome and I wouldn’t want to get my textbooks from anywhere else
Everyone is so friendly here!! They make it such an easy experience!
I love them great deals great customer service and wont go anywhere else
Super Helpful! So close to campus and everyone’s so nice
Overall a good service, reliably low prices, and relatively easy to use.
Great Costumer service! Everyone is super friendly and helpful!
This is such a great location very friendly staff and so helpful!!
RJ was very fast and friendly. Renting and buying is a pain but he definitely made my checkout easy.
Great customer service. Highly recommend!😀
Joana was amazing! Best bookstore ever
Great place to buy textbooks. Super reliable
Very helpful, and always has the books I need for a great price!
Good service! Just handed them my schedule and they take care of the rest!
Quick and easy return! had the books i needed
This location has a great staff and lots of energy!
This place had great prices and were great help to me when finding my books
Mark and Brooke are amazing! Always a reliable place and quick!
Great service and they have all the books I need :)
The staff are always friendly and helpful, and they have an amazing variety and availability of textbooks.
Staff is cool but their prices are out of wack
Good and cheap place to get books. Wolf shop is tax free, but the price is higher then this place.
The workers were really nice and helpful in my transactions!
The staff and Jeff are very willing to work with customers to keep them happy!
Great place to get a deal on textbooks
Throw mark a bone. Good dood
Always have every textbook I need for classes.
Textbook Brokers is very convenient and everyone is there is nice and accommodating.
The driver in the textbooknv truck needs to not drive anymore. Cut me off and watched him cut 2 others off whlie on his phone.
Awesome, friendly service and great prices!
Love them! Super nice and helpful
Fast, Friendly, and Knowledgeable Service. Will look up and grab your books by the classes you are in.
Great textbook prices. Nice people too.
Good service, good people, easy to use website.
TBB has always been helpful and accommodating each semester Ive bought and rented from them.
Mark helped my situation effectively and efficiently.