user
JOANN Fabrics and Crafts
3750 Kietzke Ln, Reno, NV 89502, United States
Appearance
JOANN Fabrics and Crafts
Comments
Ma
Review №1

Practically the only place in town, so whaddaya gonna do? Large selection of cottons mostly. Good kids fabrics and fleece. Good notions and interfacing. The coupon deals are limited (cant use them on sale items). Customer service isnt great, but whaddaya gonna do? Go early to avoid lines at the cutting table. For unique fabrics (upholstery, vinyl, fancy) and a fun, kooky experience, I prefer Mill End Fabrics.

Di
Review №2

Went in to find fabric glue but they only had a small bottle and no metal tips that are so very popular now. The girls that work there were cheery and helpful to an extent but didnt know much beyond their own expertise. Over all I love going to the fabric or craft store!

He
Review №3

Good fabric selection. Place was busy but employees kept the lines moving and were courteous. Great sales.

na
Review №4

Ive been here before and while the variety of merchandise and cost is average the customer service at this location is fantastic.

Ju
Review №5

Love this store, employees are knowledgeable and very helpful, even when they have a long line to get fabric cut, they get through it quickly.

Br
Review №6

Helpful staff especially the man that rang me up. Amazing customer service

I
Review №7

Place is great if you know where to find what you are looking for and dont need assistance. Loss prevention will follow you around like you are gonna steal something but assistance is non existent.

An
Review №8

Usually have all I need for sewing/quilting projects.

Je
Review №9

I gave this store 3 stars because they dont allow customers to use the restrooms . To me its just being kinda lazy. To my surprise they are one of the only stores Ive been to that doesnt allow it. Makes hard to shop when your about to have an accident. The staff was ok,not overly friendly, but not rude. The store was pretty well.stocked,, but prices were a bit high. Id rather spend my money at The Hobby lobby.This last visit was probably my last. Definitely my last to this location.

Ki
Review №10

I shop here all the time. I don’t live in Carson, I live in Tahoe so when I get to go to Joann Fabrics I spend a lot of time (and money). The ladies are always very nice as well. Prices are great and I always get a discount of some sort.

Ma
Review №11

A little understocked. But some good deals.

Ca
Review №12

The associate helped me find exactly what I needed and didnt take very long highly recommend

Au
Review №13

Wonderful store. Tons of cool stuff.

La
Review №14

Great place to find arts and crafts. Prices can be cheaper though

Jo
Review №15

Best place for fabric or supplies.

Am
Review №16

Always love the crafts store! Usually that are more expensive, but they have a fabulous selection.

He
Review №17

Great prices and with coupons that they offer you cant beat it.. You have to go in with some knowledge of what you want because if you ask an employee on the floor a question its a 50/50 chance that they have the answer.. with that in mind remember the amazing prices and at the end of the day how much you are saving!!

Mi
Review №18

They are always very busy when I go in, sometimes it can be a long wait to have fabric cut or checking out. Over all a great selection of product and fabric at fairly reasonable prices. With the app there are usually some great coupons available.

Ma
Review №19

Easy to find everything you needWas able to find a zipper to replace the broken one on my grad dress.

Sh
Review №20

Super great sale going on.... associates could acknowledge customers better. And ask of we need help

De
Review №21

Found great deals and got more then I came in looking for.

Al
Review №22

Just bought my first cricut. Only Joanns in town, but they sure do have some great items, fabric especially. Watch for the sales and definitely download the app and become a member for bonuses

Ch
Review №23

Selection and freadly salespeople. Oh and great atmosphere.

Ch
Review №24

Staff was helpful and really nice, selection was almost overwhelming, a little pricey

Ch
Review №25

I was ecstatic to be able to come in and just browse a few days ago it so felt nice to be able to do that again, so many varieties even through this pandemic which amazing. The reason why I gave it three stars is I hate the environment and it’s messy in some places but I know it’s not the employees’ fault, it’s the customers. Corporate needs to get their sorry butts down and help! Everyone looks dead inside! (Sorry, protective mama came out) Also, hopefully it’s not true but I heard a customer saying they “may” had COVID but “doubts” it’s (I left as soon as I heard that) PLEASE PEOPLE IF YOU THINK YOU HAVE IT STAY HOME, THIS IS LIFE OR DEATH

Je
Review №26

My favorite store to shop in Reno

Ki
Review №27

Always get special fabric. Go and see the endless possibilities.

Je
Review №28

Dont shop here on a Saturday if you can help it. Looong waits at the cutting table made me leave without my yard goods. And I dont understand why staff trying to troubleshoot a cash register problem would ask a cashier if she had a small screwdriver. Still, good selection of fabric and crafts, and excellent sales.

Ba
Review №29

Super friendly crew, they always have what I need for any craft project and their prices are great.

Je
Review №30

Great place for all your sewing needs!

Ol
Review №31

Had everything I needed and everyone was very helpful

Li
Review №32

Nice people. The place could use a coat of paint, but they are anything if not efficient. Got some cozy fabric at a decent price.

Da
Review №33

This place is great. Halloween 🎃 👻 decorations galore. An on sale. Great fabric. Employees are soo nice that work there.

Ch
Review №34

Had what I needed to finish my project

Je
Review №35

The staff is super friendly and helpful. The store is messy but I think thats due to everyone projecting while we attempt to isolate. I wish everything craft related was more affordable.

Mi
Review №36

Joann, u go gurl, give me that 50% off fabrics (concludes with an intangible onomatopoeia) uhhooooooogggggaaa!

St
Review №37

Great 👍 had awesome selection and very helpful staff

An
Review №38

Dropped in for a knitting machine. They didnt have it. People are always friendly.

Ma
Review №39

I usually find everything I want for my crafting needs here. Many choices and variety.

sh
Review №40

Very friendly! Angie is always the best

Am
Review №41

They have a lot of baking supplies at a reasonable price but some of the crafting items were waaaaayyyyyy over priced... but a good store in general

Ca
Review №42

Excellent selection of fabric and a wide selection for other crafts. Friendly and helpful employees.

Ka
Review №43

Great store with super nice staff

Me
Review №44

I love the selection of fabrics and supplies but the lines that you have to stand in is a little crazy at times.

Ki
Review №45

Luv the Super Saver yarn on sale this week $3 per skein

Do
Review №46

Clean ., friendly, helpful very well stocked, any thing on hobby an sewing needs they have .Awesome prices. Easy access parking.

No
Review №47

Seems expensive, unless your item is on sale.

Mi
Review №48

I really like Joanns, they have quilling supplies,unlike Michaels, and its easier to find people to help you wben you need them. There arent particularly knowledgeable people regarding in depth crafting or product questions, but I I havent seen an art and crafts supply store that does, so they are all three pretty equal in that regard. I like their deals, Id consider them slightly better priced than Michaels, and they have a better paper craft selection, by far. They also have bolt fabric options, more than Hobby Lobby, their only competitor in this area, but their fabric is expensive, but they have coupons for certian fabrics all the time.

Ti
Review №49

Took forever to have my wifes fabric cut. They never have enough staff, store is in need of cleaning or upgrade. Unfortunately pretty much the only place in Reno for fabric etc.

Ju
Review №50

Love this place. My husband is an amateur artist and they always have what he needs whatever the media may be. From polymer clay to paints and canvas, they have it all. if you download the app for Joanns you get lots of coupons that can give you up to 60 percent off. We always come out with great items and tons of savings. The staff is very friendly and always helpful, the only reason not 5 stars is because the lines are usually long to pay and not enough staff for how big the place is.

Ch
Review №51

I ordered a somewhat large purchase 9 days ago for curbside pickup thinking I would have plenty of time before Mother’s Day. Big news!! Today is Mother’s Day and I still do not have my product. Last email I received was on Wednesday telling me my order had been delayed. No other explanation. No phone call. Give me some options people. I should have shopped at the “other” local crafting stores yesterday 5/9/20, as they opened after our lengthy quarantine. I’m very disappointed in myself for putting all my eggs in one basket at Joann’s, but more disappointed in the lack of effort to communicate from Joann’s. Lesson learned.

De
Review №52

It was fair. Not alot of choices for beads but price was ok

Ai
Review №53

Nice store with almost everything you could ever need for sewing and crafting. However, sometimes they have a lot of empty spaces on their shelves (like they will be sold out of a color of thread for weeks!). Sign up for their app or to get coupons in the mail. Their coupons are very good - you usually get at least a 40% off coupon for anything in the store or online. Employees are nice and helpful, if you can find one that isnt helping another customer. The worst part is that there is almost always a LONG line to check out.

Be
Review №54

Nice experience

Ta
Review №55

If you love crafting this is your place

Ka
Review №56

Nice and big, it can get pretty busy but they are fast, efficient, and friendly

Gr
Review №57

Not bad for a big box fabric retailer. However, I still think dedicated fabric stores such as Mill End Fabric in Reno have more of a selection and better pricing on things. But with that being said Joann does have more none fabric related items which is nice if thats what you are after.

Yu
Review №58

This is the place for variety of fabrics, tools, and more. Sales items switches around. Employees are kind and friendly.

Dr
Review №59

Like that they have all my fun for DJing

Lo
Review №60

Nice staff. Good location. The selection is hit or miss. Plenty of parking.

Ra
Review №61

Alot of fabric material If wanting to make own pillow cases or blankets or whatever. Joans got it

Su
Review №62

I wouldnt even give them 1 star if it was possible. I ordered a sewing machine from their website twice. Both times within days of my order, they canceled it. Both times they said they did not have the item. You can NOT trust their website to be accurate. Dont waste your time shopping.

Pa
Review №63

Nice selection but I went in the middle of the day and no kidding, waited in line to pay for over a half hour. They only had one checker. Luckily didnt need any fabric cut or I would have waited for another half hour. They need more staff for this popular location.

Le
Review №64

Workers were kind and helpful to me as a beginner to sewing.

Mi
Review №65

High quality materials!

Cr
Review №66

Only place I can find replacement parts for my sewing machine. Staff were above and beyond helpful and super nice.

Cy
Review №67

I love this place!. Its a fabric store, and, silk flower store, baking supplies, knitting/crochet supplies, holiday decorating, fun and how-to book, art supply, upholstery supplies, home decorating, kid learning, mom saving, grandma playground store! And Im sure Ive missed a lot I should have listed. Its not a warehouse, you can find what youre after, all by yourself. And if they dont have it they can get it. Its the right fit on so many levels, I cannot pass up the opportunity to recommend that you plan an afternoon to just go browse and enjoy. Oh, they also teach sewing to adults AND kids. All thumbs up!

Pa
Review №68

They have home decor, fabric, crafts, beads for making jewelry, and lots more. Also it is clean and s pleasure to shop there.

Cr
Review №69

The sign on the door says that they require everyone to wear masks, although not all the customers were wearing them. The line for the registers was very long, but it moved quickly. Everything we wanted was in stock.

Ja
Review №70

Love shopping at Joanna there craft department.

Mi
Review №71

Always a fun place to shop

Fl
Review №72

First time shopping at Joann’s. With everything going on I understand people might be on edge especially with so many people placing orders for curbside pickup. When I called I spoke to two different employees, Megan & Melissa. After explaining my situation & letting them know I had not received an email for the order I placed so there was no way I could check the status of my order & them advising that they were behind (which I completely understand) I called a couple days after to check on the order since that was the only way I could keep track of it. They were rude every time I called! When I called to pick up my order, I thanked Melissa & she just hung up on me. One of the worst customer service I have experienced.

Jo
Review №73

Everybody in the store is so helpful and nice. They have a nice selection, and you cant beat the prices when coupled with the coupons from there app. Cathy and Robin instruct great seeing classes!

Ge
Review №74

Big selection

Em
Review №75

Let me preface by saying I never really go to Joanns. I bought a set of needles I decided to return and they said they didnt have enough cash in the till so they gave me store credit. Before I could say no the cashier swiped the card to give store credit and the $80 I spent went to being able to ONLY BE SPENT AT THEIR STORE. Such a scam, I am now forced to come back to spend that store credit that I did not want. Will never recommend Joann to anyone

Fa
Review №76

Great staff and great prices! Cant wait for the Halloween stuff to start rolling in!

Su
Review №77

They need more help. I waited over an hour to get fabric cut. There were 15 people ahead of me. Most had 1 or more fabric to cut

De
Review №78

Didnt have everything I needed

Ma
Review №79

The lady helping me was very friendly and tried to help with what I needed.

Ju
Review №80

Nice selection & very customer service focussed!

A
Review №81

VAST selection of fabrics. Good service, knowledge staff. Decent prices. Great place!

Ma
Review №82

Joanns sells baking supplies. Oh, joy!

My
Review №83

Wonderful employees. Always has what Im looking for.

De
Review №84

Awesome employees

Ro
Review №85

The website had great selection, but once I got to the store, very difficult to find items. Employees walk around without offering help.

Pr
Review №86

Employees are helpful and polite. Love shopping here. The sales are really good and they have weekly ads and coupons.

B
Review №87

Tons of cloth and materials but no on floor help. Only cashiers and cutters.

Fr
Review №88

When every store and gas station closed their bathroom for COVID, Joann come in clutch

Ki
Review №89

Only compliant is those poor ladies working NEED Help.Which made service SLOW.LOVE THE STORE

Ka
Review №90

Good store. They have more flannel than one could ever need or use. Its nice fabric, but seems like they have gotten rid of some their fabrics and replaced with the flannel, which is disappointing.

Pa
Review №91

Love this place. I shop with the coupons and still find more then I went in for. Last time I was in there I got only one yarn I needed. But I was able to vet a few more things on sale. When I went to pay they only had one person checking out. While the woman in front of me was almost finished, the clerk answered the phone. She didnt put the caller on hold instead she helped her. When the other person left she was still helping the phone caller. The clerk motioned for me to go up. She was busy trying to find out if they have material that made nice. Sweat shop free blah blah. She finished with me and was still trying to get answers. I have had jobs where I answered phones and know proper phone manners Re putting the caller on hold and helping the person in front of you. I dont know if she couldnt send the caller to the material department where her question should have been answered by an employee who didnt have a line of people who wanted to be checked out. Or have someone in the office answer the phones. Other then that I can always find what I need in the store. Its not a fancy store but it is a great store when you need craft items.

Me
Review №92

A lil of this and a lil of that 🤏A lil sparkle and a lil of pizzazz 🥳Whatever your looking for Joann has 🤗Happy shopping its not to bad 😉

Sh
Review №93

Never have enough yarn out,very limited

JD
Review №94

The selection here is pretty wide. We made this visit in search of inspiration for a travel trailer remodel were doing. While searching, we discovered the store stocks a great variety of Cricut accessories and materials and left loaded down with stock wed been unable to find elsewhere.

Ke
Review №95

Understaffed. The people working are doing their best during a busy time. Great selection on material.

Bo
Review №96

It is easy to be the best when your the only store that stocks fabric sold by the yard. I went to several stores in Reno before going to JoAnn. They had a great selection and I got all that I was looking for.

Tr
Review №97

Good fabric sales on now.

Ma
Review №98

This place was my saving grace, I had to alter a bridesmaid dress last minute and they had the exact color in the material I needed! First time going here and Ill definitely be going back!

Jo
Review №99

Very busy but still very helpful

Ji
Review №100

Has everything you would ever want or need for seeing and crafts. Always steady busy. Love this picture place

Information
100 Photos
100 Comments
4.1 Rating
  • Address:3750 Kietzke Ln, Reno, NV 89502, United States
  • Site:https://stores.joann.com/nv/reno/1774/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 775-828-9700
Categories
  • Baking supply store
  • Fabric store
  • Bead store
  • Craft store
  • Knit shop
  • Picture frame shop
  • Scrapbooking store
  • Seasonal goods store
  • Sewing shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:10AM–7PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Similar organizations