This dealership is long term privately owned and upholding its 5 star reputation. I just purchased a new car here.

Others that have given this dealership a good rating either didnt deal with the service department or were one of the fortunate people that received a call back.I have called this dealership on three occasions for service related needs, was transferred to service where I get the service managers voicemail (Dolf I believe is his name) telling me my call will be returned promptly. On all three occasions (over a three month period) I have never gotten a return call. This is the epitome of poor service. The General Manager might want to take a look at hiring someone who will return calls. Three business opportunities lost.His bio on their website states: if you cant find him hell have a fishing pole in one hand and a fish in the other somewhere.Well, Dolf, maybe a little less fishing and bit more customer service.

DO NOT BRING YOUR CAR HERE!!!They will cause more problems than what you needed repaired. Then, they will try and charge you an absorbent amounts to fix the problem they made. Worst dealer experience ever! My car is now broken in a new way, by them just changing a battery. They are, the worst customer service nightmare/experience if youre a Porsche owner! Paid $1300 to have a car with problems I didnt drop it off with.I bought my car in for a check up and alignment. It took 4 days to get my car back in worst shape than I dropped it off. They supposedly replaced my battery. Now my door locks dont work. Also, my car now think the driver side door is always open. So it dings door open while you drive and continual alarm sound when my headlights are on. My perfectly fine car is a nightmare now. They offered to fix for $1500. Dealer claims it had nothing to do with them.

Excellent customer service by Michael Sanderson, quick and easy drop off of my Volvo and set up for shuttle ride.

Don’t bother with the service department unless it is warranty work. Kept the car for a full day and overnight and didn’t bother to contact me to tell me any status. No one ever answers the phone and texts go unanswered. Had to actually threaten to show up in person just to get the status of the car. They spend more time pointing out every nick or scratch (presumably to either get additional work or cover themselves for any liability) than they do talking to their customers. Take your car to Reno Rennsport instead and save about half and get treated decently to boot.

Ive bought cars for over 45 years and hands down this was the best experience I have ever had purchasing a car. Michael Gracey knows his stuff. He helped me order my perfect 911 Turbo; He was very thorough and helped me understand what I wanted and did not need. What can I say, the car is beautiful beyond expectations. I never knew these cars were so good. I am a converted multiple (8) Corvette owner. Thank you Michael.

Great Experience!! Michael Gracey and the Reno Porsche team are the best. Wont go any where else. I absolutely love my new Cayenne. My retirement gift to myself.

Thank you Porsche of Reno. You guys are the best! Michael Gracey is my guy. Ive been servicing my Porsches there for years now and Michael has always been happy to answer any questions or to talk Porsche. My buying experience didnt change. He is very knowledgeable, easy going, and more concerned that I get what I want than anything else. Phil, the Porsche manager, was great too, always greeted me when I saw him, and always asked if all was going well. Great place. Definitely recommend.

Michael Gracey was very knowledgeable and helpful. We enjoyed doing business with him. We were impressed with Michaels technical knowledge and thoroughness, which enabled us to drive away with confidence in our new Porsche. Terril, who stood in for Michael when he was busy with another customer, we also very knowledgeable and accommodating and helped seal the deal!

MY FIRST PORSCHE SERVICE WENT WELL THANKS DOLF KEEP UP THE GOOD WORK, 10K SERVICE COMING UP QUICK SEE YOU SOON.

Very welcoming and great customer service! 👍

Bill Pearce Porsche service is inconsistent and incompetent. I wish it werent.

Terrible service. Went in for an oil change and they tried to charge me 1k. I was told it would take 1 hour, it took 6. I requested a loaner car, not offered had to use a shuttle. I will not be returning.

I have purchased over a half a million dollars worth of vehicles from Niello in Sacramento. I usually just wrote a check for each vehicle. I was never treated like a thief at Niello but at Bill Pearce I was treated worse than a thief. I had a pre-approved loan but the manager and the sales rep insisted I use their financing. When I declined (73 times) they said I had something to hide. They wouldnt accept my check stating a verification of funds would be a HIPAA violation. They are rude, incompetent and unprofessional.

Great service team, know their stuff.

Great people, very nice building.

Best Porsche dealer in Nothern Nv!

This place is heaven!

Shout out to the most Porsche guys I know, Duck and Dolf!! These guys rock!!

Great dealership and service

Over paid didnt complete the work

Amazing service

Amazing service