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Auto Glass Now® Reno
3090 Mill St, Reno, NV 89502, United States
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Auto Glass Now® Reno
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Jo
Review №1

When I shopped around for prices to replace my windshield, Auto Glass Now was 1/2 the price of the others. Asked for online quote, called to set appointment and installed in under an hour at the shop. The only difference with the glass was it did not have upper tint area around rear view mirror area for when visors are down. For the price difference I can easily live without that. Friendly people and they even reattached my factory GPS sensor to the rear view mirror which I could not for the life of me get to stay on. Highly recommend this business! Fantastic value!

Bi
Review №2

Speedy and good customer service. Couldn’t ask for more. Good value.

Ma
Review №3

This 1 star review is for the way I was treated by the owner. I purchased two windshields from them installed on the same day. One of them was great, no complaints, however the windshield they installed on my Porsche had a manufacturer defect. After being asked to return, the owner indicated that there was an issue but stated they were all like that. Then he proceeded to tell me it was my fault for not noticing the issue on my brief examination of the windshield prior to install. They offered no resolution essentially telling me to leave the store. They wouldn’t even offer me a break on the re-installation of a different windshield. I haven’t written a negative review in over two years however the rudeness I experienced today was worthy of writing one. I highly suggest not working with this company.

Na
Review №4

This shop was fastcalled and got me in within ½ hour done within an hour after I got here

Ci
Review №5

Replaced my passenger window that had been broken out while on vacation there. No one could get me in and there prices were very high. I was told about this place. There prices were the best and were fast getting the job done. They also made sure no glass was left inside the car.

He
Review №6

Got a chip patched, done quick and cost 45 bucks. Easy peasy and cheaper than other places I called. Overall a good experience.

Al
Review №7

Fast friendly service! They have THE best prices in town. Highly recommended!

Tw
Review №8

All I can say is that they did amazing job on my truck window also at a amazing price as well. Thank you.

Da
Review №9

My car was broken into and I needed a replacement. I got the glass myself and went down. Not only did these guys have the best price in the entire state, but they were super quick. I dropped in at about 8.30, and am writing this review at 9.45 the same day.I hope I dont have anymore smashed in windows; but if I do, I will be going here to get them fixed.I can understand why I couldnt book an appointment for 2 weeks!

Pa
Review №10

They were very helpful over the phone and professional at the shop. They even adjusted the drop off time so I didn’t have to miss work. And after calling around the different auto glass shops in Reno. They quoted the best price for my window replacement.. twice!

Te
Review №11

A little slow but good service.

Bo
Review №12

They say you cant have it fast, cheap, and well done but these guys must be the exception that confirms rule.They did a great job replacing my windshield, it was done fast and they charged me half of what Safelite quoted me.I couldnt be happier.

DA
Review №13

I only go to this location best place to get glass repair done.

J
Review №14

Very good prices and they on time om their appointment

Jo
Review №15

Honest, friendly service. Best prices in town, and they wont try to sell you on something you dont need. I truly appreciate that.

An
Review №16

I will definitely be back, if I need any of my windows fixed. Auto Glass Now did a awesome job and at a reasonable rate. Thank you.

Ro
Review №17

Theyve done a lot of work for me, always great work. Today however the young man raced my truck out of the back lot into the front. I dont appreciate having my truck abused. Ask them to park it out back nicely. Other than that I love these guys management is great.

th
Review №18

This place is amazing lowest prices in town work is uncomparable I must go if you need a new windshield owner was super friendly the staff was overfriendly made me feel really comfortable would recommend going

Co
Review №19

Fast and Painless. Great staff very clean

He
Review №20

The customer service was amazing and the prices were the lowest prices I found in reno. Service was fast and friendly. Definitely would recommend to everyone

Ch
Review №21

Reglued my mirror free of charge and without an appointment! Would definitely recommend. Everyone was very helpful and saved me time and money.

BR
Review №22

Great staff and they saved me money

Ma
Review №23

First time customer. Great price and excellent customer service. Ill definitely come back.

De
Review №24

Friendly efficient staff. Dude even put my parking decal back on without me asking.

Jo
Review №25

Check listing for full details on your make and model. Fair, Great, and reliable. Fix fr

Zo
Review №26

Great service, done fast and priced great! Highly recommend!!

Me
Review №27

Friendly, honest, and punctual. I found Auto Glass Now while searching for a business to replace my front windshield. I was asked specific questions about my windshield type, given an upfront price with an explanation of the cost to replace the windshield in kind, and provided schedule options for a time to drop-off the vehicle. The cost wasnt as much as I feared it would be and my car was done on time. The new windshield looks great.I could tell that they valued me as a customer. Thanks!

Je
Review №28

Amazing customer service and prices! I highly recommend!!! Don’t call anybody else... these are the only people to do the job. 🙂

Br
Review №29

Id give Auto Glass Now ÷6 if I could. Outstanding service and warranty. Came in with a hanging mirror after two years. I had to replace a Q3 rain sensor which I bought for them the reattach. Sean, the manager replaced the windshield and reattached the rear view mirror at NO COST. Definately a place to take your vehicle if you have windshield issues!!👍😎

D
Review №30

Such a great experience. The staff is friendly and knowledgeable. They were done with my car windshield in 2 hours. Very happy with the results.

Ka
Review №31

I went in to have 2 out of 3 windows replaced and they called me mins after dropping my car off that they could replace all 3 within the hour and they did the price was fair overall I had a great experience and will be back when ever I need windows replaced

Ga
Review №32

Great staff, great job

Rh
Review №33

Quick, friendly service and fantastic prices. No issues so far with my windshield replacement, well see if it holds up in the long run!

ki
Review №34

I had a windshield installed today, for a great price. Great customer service too!

Si
Review №35

Best price I found in Reno to replace my windshield. Front desk staff was very friendly and easy to talk to. I was able to drop my car off and didnt need it in a rush but the job was still done in just a couple hours. Very professional and great, easy experience all around.

H
Review №36

Best price I could find in carson or reno. They did a beautiful job! Nice folks

Ja
Review №37

Quick and affordable.

Jo
Review №38

I send all of my customers to Auto Glass Now and they work very well with our auto insurance carriers. Smooth transactions and never a complaint about the workmanship or the service. Great job!

St
Review №39

I made an appointment for installation after hearing the quote over te phone. They exceeded my expectations in the best ways. I highly recommend.

Ty
Review №40

Astonishingly good work for what seems like an impossibly low price.Will recommend to anyone with auto glass issues.After reading some of the negative reviews, It seems most people are upset about the staffs rudeness or hastiness. While Auto glass now may not be the concierge at your local Karen Hilton, The staff is friendly, quick and efficient. This is a volume business, and they run it like a machine. If you want to be coddled and listened to perhaps pay $900 for a windshield somewhere else :)

D
Review №41

This was actually my 2nd windshield install with these awesome people. Very professional, courteous and safe. Affordable pricing as well.

re
Review №42

Great place Great people had me in and out in less than an hour.

Vi
Review №43

Auto glass now there are amazing 2 hours to have my car ready good job my amigos

Br
Review №44

2010 Ford Expedition EL LimitedWindshield replaced$185 out the door and within the time they stated (for me it was 1.5 hrs)Great experience. Inexpensive and quick. Will return in the future if need be.

Au
Review №45

I scheduled an appointment and it took about an hour to replace my windshield for $198. No complaints!

Ta
Review №46

Called and was able to get my motor & regulator replaced within hours! This was a lifesaver for me. I highly recommend this repair shop!!

Sh
Review №47

Today they replace my front windshield. The price was $250 cheaper than others. And the staff was so friendly. And the gentleman who put my windshield in did a great job. Very happy with the outcome.

Ad
Review №48

There is no other glass place I go to, best service, best prices, super timely. Always happy.

De
Review №49

The best in town!

Br
Review №50

Wonderful customer service they ordered multiple back glass pieces just to see what the difference was and when there was no difference gave me the best price which by far is the best deal in Reno sparks or Carson it was more than 200 dollars cheaper here than anywhere else wanted to quote me and they were very quick and gave me all the information needed to make sure it properly cured after the install

Ka
Review №51

They were so friendly, finished right when quoted AND the most affordable. I definitely recommend

An
Review №52

I have been going there for nearly 20 years, about once every five years per vehicle. Last week wifes drivers side window and front windshield by some random drunk homeless person. Next morning, called Sean at Auto Glass Now (Glass Pro) and he scheduled for the repair in just a few days. Dropped off my truck at 8:30am that day, and it was ready very quickly, within a few hours, and wow, it looked amazing. The price was perfect too, about $50 less than the competitors, and the quality of work was impeccable. Thank you so much once again!!

Br
Review №53

These folks put a new windshield in my Jeep Grand Cherokee last April. They did a fine job then. I was hit by a rock on the freeway yesterday, today they filled the damage in my windshield for $10, rather than the usual price of $30, because of my previous business with them. I was in and out in 15 to 20 minutes. the repair looks great! I would highly recommend them for your auto glass needs.

Mi
Review №54

Absolutely amazing! Easy to get to location, and the staff was extremely knowledgeable with all my questions. They were on time and got me.and my car out of there exactly when they promised.

Em
Review №55

I called at 8 a.m. when they opened to schedule an appointment told me they had the windshield in stock and my appointment was at 1 I called back about 15 minutes later to get the total price in the gentleman who answered was super rude and said I cant get to it today I dont know why they scheduled you come in next week super unprofessional! No apologies nothing

Br
Review №56

Amazing experience and strongly recommend!!!

Je
Review №57

Always professional and gets the job done right. Only place we go to for our auto glass needs.

Ef
Review №58

Great price fast installation.

ge
Review №59

Quick service at a good price.

Ki
Review №60

Ill go there again

Ka
Review №61

Absoultely wonderful all around, very excellent prices and they know what theyre doing. If you have any questions they will answer every question. Very friendly and professional! I highly recommend this place.

Kr
Review №62

Awesome service! I called expecting to come in on Saturday because my window was cracked and instead they brought me in an hour after I called. I got a few quotes from a few places and they had the cheapest price too, 173 compared to 235, and 293. Id highly recommend it, cause quick and easy service is always the best.

Jo
Review №63

This was honestly my wife and I first time coming here and we left very happy and surprised. It all took just an hour replacing our windshield and even took the time to fix the problem with our hood latch for no extra charge! And best price Ive seen for a car repair!

Ro
Review №64

I very rarely write reviews, but I am so happy I chose this business to replace our window. It has been a hectic day, starting with finding out our jeep was broken into, then calling business after business to find someplace that could get it fixed same day without breaking the bank. The man I spoke with on the phone was very friendly and accommodating. They told us the amount and when they could have the window replaced....and guess what, it was five minutes earlier, which sounds stupid but it made me grateful that they didnt lie about the price or timeframe. The window looks great!Very happy customer, I definitely recommend these guys!

De
Review №65

Fast service, very friendly front desk staff. No complaints!

Be
Review №66

Staff was friendly and very helpful. I wasnt able to find an affordable auto glass repair with my high deductible and they worked with me. They gave me a huge discount in order to make sure I was able to fix the problem during the cold season. Very helpful, I highly recommend them.

An
Review №67

They have great prices and they go the extra mile to make there customers happy! I will defiantly recommend this place to my friends and family! Great experience

Th
Review №68

Great service and great price. Thank you

Da
Review №69

My broken window was fixed less than 24 hours after I first called them. Extremely fast and professional service. Great quality of work. I highly recommend this shop.

Th
Review №70

I enjoyed a terrific experience with this company. They went out of thire way to provide a genuine, friendly customer experience. They were open and excited to share in their knowledge about their craft and I would strongly recommend giving this company a call for your glass repair needs.

Ra
Review №71

Awesome staff. Fair price!

Sa
Review №72

Great job replacing front window on 2006 Honda Element, on time and only $138.

St
Review №73

My rear left window randomly shattered one day while I was driving down the road. Called around, Auto Glass Now was the cheapest by over $100 across the 4 stores I called. They had to order the glass for me but they had it next day. In fact, there was a product number error (no fault of Auto Glass Now), but the Auto Glass Now team was very open and clear in their communication and had the problem resolved quickly. Thanks Sean(or Shawn? Sorry) and team! The whole team was great and I would definitely return.

Tr
Review №74

The prompt service was much appreciated. The price was the best around and the customer service is very pleasant. My window was being installed here in the time I spent on hold with fast glass. Thank you!

Wi
Review №75

Extremely fast and super understanding when we walked in the door with 5 children in tow. The front office person was super understanding having a child of his own.

Al
Review №76

Jared helped me out!! Even though my windshield had already been fixed he would have gotten neon within minutes of me calling and coming down there. Great price also half of what other businesses offered to repair a crack!! Any other cracks in my windshield Ill definitely call this place!

Ch
Review №77

Place seemse a little sus, and customer service is a little less that desired. With that said, it was cheap, quick, easy. So I recommend.

Ad
Review №78

Great shop. I chose this place based on the reviews. I visited their site and got an amazing quote. About an hour later, a rep called me and I set an appointment for the weekend.The VISIT: Good and quick. Jarod was super helpful. They found out that I had been quoted for a more expensive windshield and they actually explained this while I was in the shop. This is a small detail to some, but I really appreciated the honesty since it saved me about $20!

St
Review №79

They did a great job - I have an FJ which has a piece of body paneling that they could have ripped off carelessly and charged me for, but they were careful and replaced it just like it was. They stuck to the quote I was given, service was faster than they said it would be, and the windshield looks great. Id be happy to recommend friends here.

De
Review №80

If you need glass and honest employees this is the place to go

Kr
Review №81

Speedy, efficient, and friendly. Great price.

Al
Review №82

I agree. Totally amazing, the golden standard for an efficient business!

Wi
Review №83

Great price, great service, great workmanship. What more can you ask for?

Lu
Review №84

Horrible customer service!!! I went in for a windshield replacement. My windshield needed to be recalibrated which I was uninformed of PRIOR to them replacing it. It cost me almost $700 at the dealership to rectify this problem. The president of the company (Gerald Alexander) was not only rude and disrespectful to me, he was also rude to the gentleman who helped me at the dealership. He is refusing to pay for the necessary calibration needed to turn off the alarms/sensors triggered by the replaced windshield. The technician at Auto Glass Now also did not replace the cameras appropriately (as discovered at the dealership).DO NOT USE THIS COMPANY!!!! WORST CUSTOMER SERVICE EVER! They do not take responsibility for their lack of knowledge.***** UPDATE***** 05/21/19How was I suppose to know my windshield would need recalibration? I was not told this was a possibility. Again, they are not taking responsibility for their part!

na
Review №85

Had a simple crack on the edge of the windshield. They did not explain that it was a high risk area. We signed the waiver. The machine they use cracked our windhield even worse. The boss stated he could do nothing for us and we would have to get a new windshield. He accepted no responsibility but encouraged us to lower our insurance deductible, be dishonest, and come back and have them replace it. And... why would I allow them to replace a windshield if they can’t fill a chip ? Lol... these guys are a joke. If they were a real business they would accept responsibility for their mistakes and not attempt something they cannot do.Edit: Thank you for response. You seem like nice guys. And we did sign the waiver so it’s on us. What was frustrating was after the fact the manager/owner said he wish he would have looked at the crack beforehand because it was high risk and would not have attempted it. If we were told it was high risk beforehand we would not have done it. If it spreads across the whole windshield I will be in touch for a discounted replacement as you promised. which I do appreciate. Again thank you for your response.

MR
Review №86

Very knowledgeable and courteous.Gavee a quote for back window over the phone. Made an appointment and had glass installed in about an hour. Great location close to I395.

Ma
Review №87

Great service. They finished my windshield when they said it was going to be done, even on a busy day.. Friendly helpful staff, who helped me with another issue I had with they tint on my side windows. Great Guys All Around.

Jo
Review №88

Have been here a few times for either windshield replacement or crack repair and Ive never had a bad experience. Everyone is nice and do a fantastic job.After first experience, this is where I always go, because I trust that they will do a good job for a reasonable price.Thank you.P.S. you need to make sure that one of your routers doesnt broadcast WiFi, this way you wont put stress on both modem/router combo and your router to route your traffic. This may resolve WiFi connectivity issues.

Ja
Review №89

Best prices in Reno. Customer service was great and the replacement was quick.

Mi
Review №90

Very friendly and quick service. Free wifi while you wait too. The cost of a windshield replacement was way cheaper than other places I got quotes from. Will come back if ever needed.

bu
Review №91

Great service!!!

da
Review №92

Have replaced 2 of my car windshields here, they are great to work with and provide professional and great service, very happy with the price, quality and workmanship.

ch
Review №93

Fast and friendly. Great prices

Vi
Review №94

Pretty quick nice service 👌

Ro
Review №95

Needed a repair the day before Thanksgiving and they were able to fit me in no problem. Great customer service and they give a LIFETIME warranty on any of their work!

Ke
Review №96

Great prices, and the job was done well

Er
Review №97

Job well done in 1 hour for front windshield. Personnel are very nice and treat customer with respect.

al
Review №98

Best service and fast service the staff is really friendly thanks

Je
Review №99

They put in my front passenger window about a month ago and its a great place.

Wi
Review №100

Great prices open Saturday and very helpful staff

Information
33 Photos
100 Comments
4.7 Rating
  • Address:3090 Mill St, Reno, NV 89502, United States
  • Site:https://autoglassnow.com/our-locations/reno/?utm_source=GMB&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 775-337-1221
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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