Lady signed me up for $40 a month plan even though I told her I wanted the $30 plan, and only after I paid and the transaction was complete did she reveal that I had just paid for the $40 plan (I couldnt tell at the time of the transaction, because all I heard was the grand total which included the price of a new phone and a screen protector), and she behaved as if she didnt remember I had said $30, but my whole family was there to hear that I had clearly said no to the $40 plan. Then, after I told her I didnt want the $40 plan, she made a few phone calls and said she couldnt refund me, but could give me a $10 credit for my next month, but thats still keeping the money with them.
I want Metro PCS to know what wonderful employees they have at this location. They have been very helpful and I believe you need to open a class at this location for non technical phone users like me. Every time I come in they are so accomadating to my needs. Today was Monique and Isis helping me.
It was really fast service Got everything I needed Done Because they work fast At the store really good customer service I will definitely go back Thank you.
Nancy and Kitcia are great sales reps!! Helped me with all of my problems on my phone! Highly recommended this store.
This place will over charge u. Go to dinuba metro pcs. They are honest!
All i hear is good things about this place but one time a rep was so rude all i needed was some help but all i got was attitude
Need to update your store hours. Site shows stores closes at 8, however it was closed at 7:15. . . time wasted
Great customer sevice
They charged me to much